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Frequently Asked Questions on Data Transfers

This set of Frequently Asked Questions (FAQs) provides certain information regarding data protection with respect to the BlueJeans Service when transferring personal data outside of the EEA and the UK. As BlueJeans is now a Verizon Company, for the broader Verizon FAQs on this topic, please see Verizon FAQs.

  1. What did the Court of Justice of the European Union (CJEU) rule in the Schrems II judgment?
    On July 16, 2020, the CJEU invalidated the EU-US Privacy Shield framework. Other data transfer mechanisms (i.e. Standard Contractual Clauses (SCCs) and Binding Corporate Rules (BCRs)) remain valid. However, the Court also said that additional safeguards may be required when the legal system around access to data by public authorities in the recipient country does not ensure a level of protection essentially equivalent to that guaranteed within the EEA.
  2. Will data flows from your organization to the U.S. as part of the BlueJeans Service be interrupted as a result of the Schrems II judgment?
    No, your organization’s data flows from the EEA (and the UK) to BlueJeans in the U.S. will not be interrupted as a result of the Schrems II judgment. Please see questions 3 and 4. BlueJeans has always placed a premium on security and data protection, and will continue to do so.
  3. In light of the invalidation of Privacy Shield, what data protection mechanisms does BlueJeans use when transferring personal data outside of the EEA/UK?
    While BlueJeans previously relied upon Privacy Shield as a transfer mechanism, BlueJeans is committed to the requirements in the SCCs; and is providing its customers SCCs for the transfer of data internationally.
  4. What should I do if my organization is transferring data in the U.S. in connection with the BlueJeans Service?
    To address the CJEU's concerns and facilitate the task placed on our EEA customers to verify the adequacy of the level of protection for their personal data in the U.S., BlueJeans has enhanced its SCCs by providing additional global safeguards to the guarantees already contained in the SCCs. In addition, please see the data protection mechanisms set forth in the Verizon FAQs. Please contact your account manager or BlueJeans Customer Support and provide them with an executed copy of the SCCs available here.


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