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Blue Jeans Network Subscription Plan-Specific Terms (BuSS)

Updated: September 3, 2021

These Subscription Plan-Specific Terms apply to orders for licenses of BlueJeans Services purchased from Cellco Partnership d/b/a Verizon Wireless (“Partner”). For licenses/plans purchased directly from BlueJeans, the Terms on the order form between Customer and BlueJeans apply.

In addition to the Terms and Conditions governing each Customer End User’s access to and use of the BlueJeans Services, the terms and other provisions of these Blue Jeans Subscription Plan-Specific Terms shall apply with respect to the specific Services Plan licensed.  This document sets forth those terms and provisions (in addition to the Terms and Conditions) specific to the Services Plan licensed.  These provisions are subject to change in BlueJeans’ sole discretion; your continued access and/or use of the Services following any changes or updates constitutes your agreement to the same. 

Table of Contents    

  1. General Terms & Conditions
  2. BlueJeans Meetings: Standard Named Host Plan
  3. BlueJeans Meetings: Pro Named Host Plan
  4. BlueJeans Meetings: My Company/Enterprise Named Host Plan
  5. BlueJeans Meetings: Closed Captioning Plan
  6. BlueJeans Meetings: Transcription Plan
  7. BlueJeans Gateway Service for Microsoft Teams- Named Host Plan
  8. BlueJeans Events: Per Event Plan
  9. BlueJeans Events: Unlimited Non Concurrent License Plan 
  10. BlueJeans Meetings for Education
     

1.    General Terms & Conditions:  Applicable to all BlueJeans Service Plans 

The following terms apply to each BlueJeans Service (including related features): 

  • BlueJeans Services (the “Service(s)”) refers to those hosted video conferencing services which Customer has purchased from Partner. BlueJeans provides the Services across multiple platforms through its website located at: http://www.bluejeans.com.
  • Applicable Terms and Conditions: http://bluejeans.com/site/terms-and-conditions
  • Applicable Acceptable Use Policy: http://bluejeans.com/site/acceptable-use-policy
  • Customer in these Terms refers to the entity which has purchased licenses for use of the BlueJeans Services from Partner, or such entity’s authorized end users of the BlueJeans Services. 
  • Order in these Terms refers to a Customer request (which may be written or electronically submitted or approved) for one or more Services, which identifies the types and quantities of Service licenses purchased. 
  • License Term in these Terms refers to the period of time identified in the Order for which Customer has a paid subscription to use the Services. 
  • The BlueJeans Service combines video, audio, and web-conferencing in one platform; it is not generally intended to be used solely for audio-only purposes. If Customer’s use indicates that it is using the Service predominantly as an audio-only bridge, and if BlueJeans requests, Customer agrees to work with BlueJeans in good faith to help better utilize and leverage all aspects and features of the Services.
  • The Services may be used in connection with third party hardware, services, applications, code, or products (“Third Party Products”). Customer is solely responsible for obtaining such Third Party Products, and agrees that (a) BlueJeans makes no representations and disclaims all warranties, express or implied, regarding Third Party Products, (b) BlueJeans is not responsible and shall have no liability for Third Party Products or the unavailability of Third Party Products, (c) if Third Party Products are provided under a separate license or other agreement, such terms govern with respect to such Third Party Products, (d) Customer may be required to pay additional fees to the provider(s) of Third Party Products, and (e) Customer is solely responsible and liable for its use of Third Party Products. 
  • If BlueJeans provides Customer with, and/or provides Customer with access to, any information relating to the Attendees of a Meeting or Event, Customer agrees it will (a) only use such information to contact the Attendees in connection with such Meeting or Event, (b) not share such information with any third parties, and (c) comply with all applicable laws in the processing and use of such information.
  • If Customer’s license includes access to the BlueJeans Streaming feature, the following terms only apply in the event that Customer uses the BlueJeans Streaming feature:
    • Customer will use the Services via or in connection with Facebook; BlueJeans does not control what Customer posts to Facebook. 
    • Each BlueJeans Streaming Meeting may be limited in duration and/or by number of end points based on Facebook restrictions.
    • If Customer requires testing before an BlueJeans Streaming Meeting and/or assistance during an BlueJeans Streaming Meeting, Meeting Assist Services may be purchased for additional fees, and must be scheduled at least 7 days in advance. Purchase of Meeting Assist Services does not guarantee any result.
    • Customer is responsible to understand and comply with Facebook's requirements and standards, and must review and agree to all of Facebook's policies, including Facebook’s Terms and Policies (which include Facebook’s Community Standards, Data Policy, and Statement of Rights and Responsibilities) prior to streaming or posting content via Facebook.
    • Customer may display, perform, publish, stream, upload and store files, recordings, sound, music, graphics, trademarks, names, likenesses, photos, and/or images in connection with its use of the Services (“Content”). Customer represents and warrants that it owns, or has the necessary rights or permissions to use and authorize the use of its Content. Customer grants BlueJeans and its subcontractors a non-exclusive, worldwide, royalty-free, paid-up, transferable right and license to host, cache, copy, store, publish and display Customer’s Content in connection with providing the Services. Customer acknowledges and agrees that, (a) BlueJeans is not responsible in any manner for Customer’s Content, (b) Customer is solely responsible to retain adequate back-ups of its Content, (c) Customer assumes all risk associated with its Content and the transmission of its Content, (d) Customer has sole responsibility for the accuracy, quality, integrity, legality, reliability and appropriateness of its Content and (e) Customer is solely liable for any and all claims, damages, penalties, losses, and the like that arise from its Content.


2.    BlueJeans Meetings:  Standard Named Host Plan

  • A Named Host plan allows Customer to provision or assign up to the number of Named Hosts licensed in their Order to its employees; each employee provisioned with a Named Host may host BlueJeans Meetings during the applicable License Term. 
  • Except as otherwise stated, the maximum number of endpoints in a meeting is 100.
  • Except as otherwise stated, recording feature is limited to 5 hours. 
  • Named Hosts may be assigned to individual employees of Customer only. 
  • Named Hosts may not be shared or used by anyone other than the individual employee assigned. 
  • Generic naming conventions for Named Hosts are prohibited. 
  • Simultaneous meetings/video conferences by a Named Host are prohibited. 
  • Any sale, resale, license, sublicense, rent, timeshare or transfer of Named Hosts is prohibited. 
  • Customer may not utilize more than the number of Named Hosts licensed as set forth in their Order. 

3.    BlueJeans Meetings: Pro Named Host Plan

  • A Named Host plan allows Customer to provision or assign up to the number of Named Hosts licensed in their Order to its employees; each employee provisioned with a Named Host may host BlueJeans Meetings during the applicable License Term. 
  • Except as otherwise stated, the maximum number of endpoints in a meeting is 150.
  • Except as otherwise stated, recording feature is limited to 25 hours. 
  • Named Hosts may be assigned to individual employees of Customer only. 
  • Named Hosts may not be shared or used by anyone other than the individual employee assigned. 
  • Generic naming conventions for Named Hosts are prohibited. 
  • Simultaneous meetings/video conferences by a Named Host are prohibited. 
  • Any sale, resale, license, sublicense, rent, timeshare or transfer of Named Hosts is prohibited. 
  • Customer may not utilize more than the number of Named Hosts licensed as set forth in their Order. 

4.    BlueJeans Meetings: My Company/Enterprise Named Host Plan

  • A Named Host plan allows Customer to provision or assign up to the number of Named Hosts licensed in their Order to its employees; each employee provisioned with a Named Host may host BlueJeans Meetings during the applicable License Term. 
  • Except as otherwise stated, the maximum number of endpoints in a meeting is 200. 
  • Named Hosts may be assigned to individual employees of Customer only. 
  • Named Hosts may not be shared or used by anyone other than the individual employee assigned. 
  • Generic naming conventions for Named Hosts are prohibited. 
  • Simultaneous meetings/video conferences by a Named Host are prohibited. 
  • Any sale, resale, license, sublicense, rent, timeshare or transfer of Named Hosts is prohibited. 
  • Customer may not utilize more than the number of Named Hosts licensed as set forth in their Order. 

5.    BlueJeans Meetings: Closed Captioning (Enterprise Plan)

  • The Closed Captioning Feature is only available for use by BlueJeans Meetings Hosts and Participants who join a Meeting utilizing BlueJeans Desktop App version 2.18.1 or higher.
  • Customer must have a Closed Captioning Feature license for each individual host license, or concurrent connection if Customer has a concurrent connection plan, to which Customer has access in connection with its BlueJeans Meetings plan; any increase in the number of Meetings host licenses, or concurrent connections if Customer has a concurrent connection plan, to which Customer has access will include an increase in fees relating to the Closed Captioning Feature.
  • Closed Captioning Feature is only available in Meetings hosted by an individual who has a Closed Captioning feature license.
  • Closed Captioning Feature supports only the English language.
  • BlueJeans does not guarantee the accuracy of the Closed Captioning transcription.

6.    BlueJeans Meetings: Transcription (Enterprise Plan)

  • The Transcription Feature is only available for use by BlueJeans Meetings Hosts and Participants who join a Meeting utilizing BlueJeans Desktop App version 2.18.1 or higher.
  • Customer must have a Transcription Feature license for each individual host license, or concurrent connection if Customer has a concurrent connection plan, to which Customer has access in connection with its BlueJeans Meetings plan; any increase in the number of Meetings host licenses, or concurrent connections if Customer has a concurrent connection plan, to which Customer has access will include an increase in fees relating to the Transcription Feature.
  • Transcription Feature may only be activated in a Meeting by the Host of the Meeting and is only available in Meetings hosted by an individual who has a Transcription Feature license.
  • The Transcription Feature supports only the English language.
  • The Transcription Feature may only be used concurrently with the BlueJeans recording feature; any storage of the transcription of a Meeting will be combined with the recording of the audio/visual portion of the Meeting.
  • BlueJeans does not guarantee the accuracy of the transcription.

7.    BlueJeans Gateway Service for Microsoft Teams – Named Host Plan 

  • The BlueJeans Gateway Service enables Microsoft Teams meetings initiated by an authorized Microsoft Teams user (“Teams User”) with a BlueJeans Gateway Service license to include qualifying third-party room systems as connected participants to a Teams meeting. 
  • A Gateway Named Host is a Teams User who is provisioned an account to use the BlueJeans Gateway Service when hosting Teams meetings.
  • With a Gateway Named Host subscription to the BlueJeans Gateway Service, Customer may provision or assign Gateway Named Host licenses to its employees up to the number of Gateway Named Hosts licensed in their Order. Customer may not utilize more than the number of Gateway Named Hosts licensed as set forth in their Order.
  • Gateway Named Hosts may be assigned to individual employees of Customer only. 
  • Gateway Named Hosts may not be shared or used by anyone other than the individual employee provisioned. 
  • Generic naming conventions for Gateway Named Hosts are prohibited. 
  • Simultaneous meetings/video conferences by a Gateway Named Host are prohibited. 
  • Any sale, resale, license, sublicense, rent, timeshare or transfer of Gateway Named Hosts is prohibited. 
  • With BlueJeans Gateway, Customer will use the Services via or in connection with Microsoft Teams. Customer understands and agrees that BlueJeans does not control how Customer uses Microsoft Teams and does not have any responsibility for the Microsoft Teams service. Customer understands and agrees that it is responsible to understand and comply with Microsoft’s requirements and standards, and it must review and agree to all of Microsoft’s license terms and policies, including Microsoft’s Privacy Statement, prior to using BlueJeans Gateway with Microsoft Teams.

8.    BlueJeans Events: Per Event Plan  

  • With this plan, Customer may utilize the BlueJeans Event Service in order to conduct the number of Events set forth in their Order within the applicable License Term, subject to the Attendee and other restrictions herein, in their Order and the Terms and Conditions.
  • The Events must be used during the applicable License Term; any unused Events at the end of the applicable License Term expire and do not carry over into future License Terms.
  • The maximum number of Attendees per Event is based on the Plan set forth in their Order. 
  • An Attendee is defined as an end point which joins or connects to the Event, whether by desktop, mobile, room system, PSTN or otherwise. Attendees in an Event include all Presenter endpoints, but not any Moderator endpoints.
  • There is a limit of 100 combined Moderator and Presenter endpoints per Event. 
  • The maximum duration for each Event is two hours.
  • Overage Fees: Customer will be charged overage fees at a rate set by Partner on a per Event basis to the extent it exceeds either the maximum number Attendees and/or maximum duration, as follows:
    • Attendee Overage Fees: On a per Event basis, Customer will be charged at a rate set by Partner 
    • Duration Overage Fees: On a per Event basis, Customer will be charged at a rate set by Partner. Overage fees will be invoiced to Customer by Partner according to the terms and prices agreed between Customer and Partner. 

9.    BlueJeans Events: Event Unlimited Non Concurrent License Plan  

  • With this plan, each internal department for which Customer purchases a license may utilize the BlueJeans Event Service for an unlimited number of Events within the applicable License Term, subject to the Attendee and other restrictions herein, in their Order and the Terms and Conditions.
  • The number of Events that may occur simultaneously is limited to the number of licenses set forth in their Order. For example, if Customer has purchased two licenses, Customer may only have up to two Events occurring at the same time.
  • The maximum number of Attendees per Event is based on the Plan set forth in their Order.  There is a limit of 100 combined Moderator and Presenter endpoints per Event.
  • An Attendee is defined as an endpoint which joins or connects to the Event, whether by desktop, mobile, room system, PSTN or otherwise. Attendees in an Event include all Presenter endpoints, but not any Moderator endpoints. 
  • The maximum duration for each Event is eight hours.
  • Overage Fees: Customer will be charged overage fees on a per Event basis at a rate set by Partner to the extent an Event exceeds the maximum number Attendees and/or maximum duration, as follows: 
    • Attendee Overage Fees: On a per Event basis, Customer will be charged at a rate set by Partner.
    • Duration Overage Fees: On a per Event basis, Customer will be charged at a rate set by Partner. Overage fees will be invoiced to Customer by Partner according to the terms and prices agreed between Customer and Partner

10. BlueJeans Meetings For Education

  • The BlueJeans Meetings for Education plan is a Named Host Plan that allows Customer to provision or assign up to the number of Named Hosts licensed on an Order to its employees; each employee provisioned with a Named Host may host BlueJeans Meetings during the applicable License Term.  
  • Except as otherwise stated, the maximum number of endpoints in a meeting is 200.
  • Named Hosts may be assigned to individual employees of Customer only. 
  • Named Hosts may not be shared or used by anyone other than the individual employee assigned.
  • Generic naming conventions for Named Hosts are prohibited. 
  • Simultaneous meetings/video conferences by a Named Host are prohibited. 
  • Any sale, resale, license, sublicense, rent, timeshare or transfer of Named Hosts is prohibited. 
  • Customer may not utilize more than the number of Named Hosts licensed. 
  • Any Student Data (as defined in the Student Data Privacy Agreement referenced below) provided to Verizon (including its contractors and suppliers), or exchanged between Verizon and the educational institution customer purchasing under the Order Form (including anyone acting on its behalf) (the Local Education Entity or “LEA”), in the performance or delivery of the Services contemplated by the Order Form shall be governed by the terms of the Student Data Privacy Agreement located at: https://www.bluejeans.com/privacy-policy/student-data-privacy-agreement.  By placing an order for the BlueJeans by Verizon services contemplated by the Order Form, the LEA acknowledges and expressly agrees to the terms of the Student Data Privacy Agreement and to be bound by that agreement.
  • The Closed Captioning, Transcription, and Smart Meetings Highlights Features are each only available for use by BlueJeans Meetings Hosts and attendees/participants who join a Meeting utilizing BlueJeans Desktop App version 2.18.1 or higher.
  • Closed Captioning and Transcription only support the English language at this time
  • BlueJeans does not guarantee the accuracy of the transcription when using the Closed Captioning or Transcription Features
  • The Closed Captioning and Transcription Features are only available in Meetings hosted by an individual who has a Closed Captioning or Transcription feature license, respectively; the Transcription Feature may only be activated by the Host of the Meeting.