BlueJeans Command Center

Take your meetings to the next level with live service intelligence combined with centralized meeting management. Visualize, measure and empower IT to manage your deployment with BlueJeans Command Center

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Command Center Overview

With real-time and historical information about in-meeting activities and quality metrics, Command Center gives helpdesk personnel, IT staff, and senior leadership the resources they need to understand utilization, identify and solve problems, and make informed decisions.

  • Status At-a-Glance: See and share BlueJeans utilization and status.
  • Resource Planning: Monitor utilization and plan for the future.
  • Live Meeting Control: Resolve meeting support requests in real time and deliver white glove service.
  • Troubleshooting: Identify problems and root causes.
  • Proof of Value: Measure time, travel, and carbon savings.

Interactive Dashboards

View top-level graphs and charts displaying service utilization over time, geographical participant distribution,
endpoint distribution, key feature utilization, and top users or departments.

Distribution over Meetings

Endpoint Distribution

Top Users

RankNameMinutes Used
1Garry King
9404
2John Smith
3887
3John Tremos
3108
4Zeke Jones
3044
5Kenny Monday
2932
6Joan Williams
2685
7Venus Johanson
2451
8Bill Wilson
2331
9George Wallace
2227
10Chelsea Nelson
2216
11Bill Paxton
2188

Geo Distribution

Region: USA
Endpoints: 3,052
Region: UK
Endpoints: 2,102
Region: Austrailia
Endpoints: 1,833
Region: Brazil
Endpoints: 455
Region: India
Endpoints: 890

Live Meeting Control

Monitor and manage live meetings with full quality metrics and moderation controls.

  • Thursday, Jul 10, 16:40
  • Audio Input Loss: 0%
  • Audio Input Bitrate: 47 Kbps
  • Audio Input Jitter: 102
  • Audio Output Loss: 0%
  • Audio Output Bitrate: 48 Kbps
  • Audio Output Jitter: 20.04
  • Video Input Loss: 0%
  • Video Input Bitrate: 76 Kbps
  • Video Input FPS": 1
  • Video Output Loss: 0%
  • Video Output Bitrate: 14 Kbps
  • Video Output FPS: 15
  • Call Quality: 2
  • Round Trip Delay: 105 ms
  • Thursday, Jul 10, 16:46
  • Audio Input Loss: 0%
  • Audio Input Bitrate: 52 Kbps
  • Audio Input Jitter: 98
  • Audio Output Loss: 0%
  • Audio Output Bitrate: 47 Kbps
  • Audio Output Jitter: 18.20
  • Video Input Loss: 0%
  • Video Input Bitrate: 81 Kbps
  • Video Input FPS": 22
  • Video Output Loss: 0%
  • Video Output Bitrate: 19 Kbps
  • Video Output FPS: 18
  • Call Quality: 4
  • Round Trip Delay: 90 ms
  • Thursday, Jul 10, 16:53
  • Audio Input Loss: 0%
  • Audio Input Bitrate: 50 Kbps
  • Audio Input Jitter: 94
  • Audio Output Loss: 0%
  • Audio Output Bitrate: 48 Kbps
  • Audio Output Jitter: 19.50
  • Video Input Loss: 0%
  • Video Input Bitrate: 83 Kbps
  • Video Input FPS": 26
  • Video Output Loss: 0%
  • Video Output Bitrate: 21 Kbps
  • Video Output FPS: 19
  • Call Quality: 4
  • Round Trip Delay: 84 ms

Historical Trend Analysis

Export meeting and endpoint data from Command Center for further analysis in Microsoft Excel
and business intelligence solutions

Data Export from BlueJeans Command Center

Excel CSV
or BI Tool

Decipher Trends and Meaningful Operational Data

  • How many meetings were initiated by HQ?
  • What is the average video quality experience for our executive team?
  • Is a specific room location the cause of audio issues?
  • Does our London office need better QoS review?

Basic vs. Pro Comparison

Every BlueJeans service plan includes access to the Command Center dashboard and historical reports. Premium plans include Command Center Pro, which adds Live Meeting Control, real-time meeting metrics, and the option to export data for analysis.

Command Center BasicCommand Center Pro
Dashboards:
    Meetings
    Minutes
    ROI Calculator
    Endpoint Distribution
    Top Users
    Geo Distribution
    Concurrent Ports
    Recording Statistics
    Quality Feedback
    EventsFor BlueJeans Primetime Customers: Displays historical and real-time graphs and metrics about BlueJeans Primetime events, moderators, presenters, and attendees.
Metrics & Analysis:
    Historical Information
    Live Information
    Data Export
Live Meeting Control:
    Moderate any live meeting
    Mute and unmute participant
    audio & video
    Push layouts to all
    participants
    Lock any meeting
    Remove participants or
    end a meeting
AvailabilityStandardPremium
Want to learn more about Command Center?
Contact us today for a quick demo. Existing customers can get instant access with nothing to install or configure by contacting their BlueJeans representative.

More Resources

More Resources
Command Center
Data Sheet
Quick overview on BlueJeans Command Center features
 

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