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Interview with Epilepsy Action Australia

Overview

Epilepsy Action Australia offers education, information and assistance to over 250,000 Australians that are living with epilepsy currently and approximately 3% to 3.5% of Australians will experience the condition at some point in the lives. Founded in 1952, Epilepsy Action Australia has developed into the largest provider of specialist epilepsy services in the community for people with epilepsy, their carers, families and the broader community.

We are finding that more and more organisations and schools are realising the need for training to be delivered via technology. As a result, we are able to deliver these sessions no matter where you are located enabling us to deliver more equitable services to all Australians affected by epilepsy
Anuradha Vithanage
Epilepsy Action Australia
Epilepsy Action Australia is committed to delivering equitable and consistent services to all people in Australia, building services around health education and interventions that facilitate client self-management. For several years the organisation has been working on a National Service Strategy incorporating design of innovative services and delivery tools to facilitate the availability of comprehensive services across Australia, accessible to people with epilepsy, their families and carers, no matter where they live.

Challenges

Due to the challenges associated with travelling large distances, delivery was time intensive and expensive. So in order to successfully and efficiently reach clients affected by the condition, their families and the general medical community, Epilepsy Action Australia needed to find a versatile tool that removed the challenges and cost restrictions of delivering face-to-face services across the country.

Results

Blue Jeans has been an important part of Epilepsy Action Australia's training and educational programs. With its streamlined connectivity, the organisation has been able to use Blue Jeans as a tool for delivering training to health professionals, schools teachers and many others who assist clients with epilepsy including education for families affected by epilepsy.

This time saving advantage has allowed Epilepsy Action Australia to reduce their hours spent on the road.

Epilepsy Action Australia uses the video and screen sharing feature in order to show seizure training videos, allowing the videos to be used for demonstration purposes. These sessions not only provide clients and professional staff with the knowledge of the condition but also how to accurately administer emergency medication as required.

Since deploying Blue Jeans almost a year ago, the technology has been adopted across all aspects of the business. It has also successfully reduced the time and costs associated with travelling around Australia, essentially, allowing the organisation to reach more patients, providing them with the information necessary to better manage their condition.



Industry

Healthcare

Website

www.epilepsy.org.au/

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Case Study