The rise of telehealth in recent years has underscored its benefits. Especially for people who face obstacles accessing in-person healthcare—such as those living in rural areas or without the means for transportation and time away from work—televisits have been a welcome addition to today's healthcare landscape. 

BlueJeans launched BlueJeans Telehealth, a HIPAA-ready, purpose-built telehealth solution in the spring of last year to simplify the virtual join and televisit experience and offer greater access to care, provide more flexibility for providers and patients, improve safety and extend the reach of services available.

Since then, customers have been telling us they want an easy way to use the features and functionality that BlueJeans Telehealth provides from within their own website or app, but they don’t necessarily want to build out the full televisit experience themselves. 

Today, we’re pleased to announce that organizations can now embed the fully functional BlueJeans Telehealth WebRTC experience within another webpage or native app with minimal development effort. By opening up the BlueJeans SDK for low-code development, BlueJeans is further simplifying and enhancing the patient/provider experience with an embeddable, customizable telehealth solution that doesn’t require patients to switch between interfaces.

Web-Embed SDK
By enabling the ability to launch a BlueJeans Telehealth experience from within a customer’s own website or application, we are further streamlining the patient care experience and improving inefficient processes to deliver on the promise of delivering an intuitive experience for patients, providers and administrators that will help to shape the future of healthcare. It’s all about the personalization of care.

Using the BlueJeans SDK, embedding BlueJeans Telehealth is as simple as taking the WebRTC Browser or Mobile WebRTC Mobile Browser experience and dropping it into another website or app. 

Developers will have the following customizations available: 

Telehealth Patient Landing Configurations

  • Customize Welcome Message and Customize Waiting Message 
  • Add provider name, Add provider title, and Add provider image 
  • Add Logo (full color and white) 
  • Skip Check-In Screen Screen
  • Hide televisit link
  • Add articles or videos

If no customization or additional configuration is required, IT administrators can embed a fully featured client with just a few lines of JavaScript. Out of the box, the BlueJeans Telehealth embed SDK provides a fully functional user interface, virtually identical to the normal BlueJeans WebRTC/Mobile WebRTC experience, with no additional coding required. 

If desired, developers also can access some additional configurations that are less specific to telehealth, but can provide a more personalized televisit experience.  These include: video state and layout options, chat and app panel accessibility, and meeting control options.  

The Power of Connected Health

While Telehealth has proven some undeniable benefits, ease of use and connectivity remain significant challenges to it becoming mainstream, and something that BlueJeans is committed to improving. Today’s announcement takes us one step closer in that direction.  

The future of healthcare will be a hybrid of the digital and the physical. Because, put simply, there just aren’t enough doctors or hospitals to go around. Virtual healthcare infrastructure, with a secure, next-generation platform, will enable hospitals to offer virtual care by default, and physical care when and where it is needed. 

With the software, network and devices necessary for advancing care, BlueJeans and Verizon are uniquely positioned to help address the digital divide. 

To learn more about how to embed the BlueJeans Telehealth WebRTC experience via SDKs, Contact Us.