BlueJeans Blog

BlueJeans Expands eCommerce Experience Globally

Today, we’re pleased to announce our partnership with cleverbridge to transform the way customers purchase and experience “Me” and “My Team” plans from our online store.

Cleverbridge provides ecommerce and subscription management solutions for monetizing digital goods, online services and SaaS solutions. Leveraging their superior technology, services and expertise in the global compliance and payments market, we’ve been able to simplify our online payments experience globally—including overhauling the recurring billing process—in order to help more customers at one time, optimize the user experience and grow into more international markets.

That’s right. Whether you’re in Germany, Singapore or Brazil, the BlueJeans platform is now open for business—in a localized way that works best for you.

Successfully managing a global commerce, billing and payments environment involves overseeing a lot of moving parts and integrated point solutions to ensure customers can pay and transact when, how and where they want. By moving BlueJeans out of a credit-centric payments model, my goal is to reduce friction and get as many customers through the purchasing processes quickly and easily—buying in whatever currencies and with whatever payment methods work for them.

Regardless of whether you’re a small mom-and-pop shop or a commercial business with 1,000 employees or less, the buying experience should be the same—frictionless. At BlueJeans, we’re dedicated to ensuring this is the case.

Don’t want to talk to a sales rep during your purchase process? No problem. Had previous download or recurring payments issues? Fixed. Just learned how to make a conference call and now feel ready to take the plunge into video conferencing? Great, we’ve got you covered. Regardless of your specific situation, our new eCommerce architecture takes care of everything—such as local transaction fees and interchange rates—and allows for faster response times—including page load times and cart execution—for you, the user.

At BlueJeans, we’re continuously seeking ways to expand on our product and service offerings to improve the customer experience worldwide and ensure that every process is a convenient, customized experience—including the purchase process.

Using cleverbridge’s end-to-end global payments solution integrated into our eCommerce platform, BlueJeans is now able to quickly and safely scale into new and existing markets and create more convenient payments experiences in disparate markets in order to meet all of your business needs.

Still unsure which package is right for your business? Simply put, the “Me” package is for individuals and small teams who are getting started with video conferencing and don't require advanced features such as IT management tools, meeting recording, or third-party integrations with chat messaging tools like Slack. The “My Team” package is well-suited to teams and business units who want meeting analytics and management, meeting recordings, and third-party integrations. Check out our latest "Me" and "My Team" plans – FAQ for more information.

With the holidays right around the corner, it’s time to start kickstart your 2020 business goals into gear, and BlueJeans has the eCommerce platform to help you do just that. Learn more by checking out our BlueJeans Meetings Service Plans page and download your free trial of BlueJeans today!