Blue Jeans Network, Inc. and its affiliates may use certain subprocessors and subcontractors to assist it in providing certain Services as defined in the BlueJeans Privacy Policy.
Third Party Subprocessors
The following is a list of subprocessors which may provide certain functionality within the BlueJeans Services and may have access to user information in order to provide that functionality. The subprocessors’ use of user information is limited to the services that the subprocessor is contracted to provide for BlueJeans.
| Vendor | Country of Registration | Type of Service |
|---|---|---|
| Amazon Web Services, Inc. | United States | Cloud Storage and Services |
| First Call Resolution LLC | United States | Customer Technical Support |
| Goldstone Technologies Limited | India | Customer Technical Support |
| Intercom, Inc. | United States | Cloud-Based Customer Communications |
| Marketo, Inc. | United States | Cloud-Based Customer Management and Communications |
| Microsoft Corporation | United States | Cloud Storage and Services; Customer Communications |
| Mixpanel, Inc. | United States | Service User Analytics and Service Optimization |
| Periscope, Inc. | United States | Service User Analytics and Service Optimization |
| Proofpoint, Inc. | United States | Communication Encryption and IT Security |
| PubNub, Inc. | United States | Device Communication and Interoperability Services |
| Qualtrics, LLC | United States | Service Quality Feedback |
| Salesforce.com, Inc. | United States | Cloud-Based Customer Service Management |
| SendGrid, Inc. | United States | Cloud-Based Customer Communications |
| ServiceSource International, Inc. | United States | Customer Onboarding Services |
BlueJeans Group
The following corporate entities are affiliates of BlueJeans and may function as subprocessors.
| Affiliate | Country of Registration |
|---|---|
| Blue Jeans Network, Inc. | United States |
| Blue Jeans Network Australia (Pty Ltd) | Australia |
| Blue Jeans Network India Pvt Ltd | India |
| Blue Jeans Network Netherlands BV | Netherlands |
| Blue Jeans Network (Singapore) Pte. Limited | Singapore |
| Blue Jeans Network Limited | United Kingdom |
Subcontractors
The following is a list of the names and locations of material third-party subcontractors which provide some of the infrastructural operations reasonably necessary to provide the BlueJeans Services. Subcontractors do not have access to user information.
| Vendor | Country of Registration | Type of Services |
|---|---|---|
| Arcserve (USA) LLC | United States | Backup & Disaster Recovery |
| Equinix LLC | United States | Data Center Services |
| Telstra Corporation Limited | Australia | Data Center Services |
The above information is up-to-date as to the published version date of this page. We will provide updates as required. Please check back to this page periodically.
This is an inclusive list for subprocessors and subcontractors for all of our Services. Not all subprocessors and subcontractors will be applicable to every BlueJeans Service.