BlueJeans Subprocessor and Subcontractor List

Last Modified: May 2018

Blue Jeans Network, Inc. and its affiliates may use certain subprocessors and subcontractors to assist it in providing certain Services as defined in the BlueJeans Privacy Policy.

Third Party Subprocessors

The following is a list of subprocessors which may provide certain functionality within the BlueJeans Services and may have access to user information in order to provide that functionality. The subprocessors’ use of user information is limited to the services that the subprocessor is contracted to provide for BlueJeans.

VendorCountry of RegistrationType of Service
Amazon Web Services, Inc.United StatesCloud Storage and Services
First Call Resolution LLCUnited StatesCustomer Technical Support
Goldstone Technologies LimitedIndiaCustomer Technical Support
Intercom, Inc.United StatesCloud-Based Customer Communications
Marketo, Inc.United StatesCloud-Based Customer Management and Communications
Microsoft CorporationUnited StatesCloud Storage and Services; Customer Communications
Mixpanel, Inc.United StatesService User Analytics and Service Optimization
Periscope, Inc.United StatesService User Analytics and Service Optimization
Proofpoint, Inc.United StatesCommunication Encryption and IT Security
PubNub, Inc.United StatesDevice Communication and Interoperability Services
Qualtrics, LLCUnited StatesService Quality Feedback
Salesforce.com, Inc.United StatesCloud-Based Customer Service Management
SendGrid, Inc.United StatesCloud-Based Customer Communications
ServiceSource International, Inc.United StatesCustomer Onboarding Services

 


BlueJeans Group

The following corporate entities are affiliates of BlueJeans and may function as subprocessors.

AffiliateCountry of Registration
Blue Jeans Network, Inc.United States
Blue Jeans Network Australia (Pty Ltd)Australia
Blue Jeans Network India Pvt LtdIndia
Blue Jeans Network Netherlands BVNetherlands
Blue Jeans Network (Singapore) Pte. LimitedSingapore
Blue Jeans Network LimitedUnited Kingdom

 


Subcontractors

The following is a list of the names and locations of material third-party subcontractors which provide some of the infrastructural operations reasonably necessary to provide the BlueJeans Services. Subcontractors do not have access to user information.

VendorCountry of RegistrationType of Services
Arcserve (USA) LLCUnited StatesBackup & Disaster Recovery
Equinix LLCUnited StatesData Center Services
Telstra Corporation LimitedAustraliaData Center Services

The above information is up-to-date as to the published version date of this page. We will provide updates as required. Please check back to this page periodically.

This is an inclusive list for subprocessors and subcontractors for all of our Services. Not all subprocessors and subcontractors will be applicable to every BlueJeans Service.