Video Conference Product Release Notes - BlueJeans

Release Notes

For releases October 2017 and earlier, please go to the Release Notes Archive.

ALL PRODUCTS    |    MEETINGS    |    EVENTS    |   ROOMS    |   COMMAND CENTER

BlueJeans December 2018/January 2019 Release Preview


BlueJeans Meetings

BlueJeans Desktop App 2.10

Rolling out December through January

Direct Messages allow users to chat 1-on-1 during a meeting, in addition to sending a message to everyone in the meeting.

BlueJeans Bot for Microsoft Teams

Available Now

Microsoft Teams users can install the bot from Microsoft AppSource to initiate or schedule a BlueJeans Meeting from any Microsoft Teams channel.

Accessibility Improvements

Available through December and January

Expanded Accessibility support for our WebRTC client, and Settings WebApps (enhancing end user accessibility for scheduling meetings, changing personal and room settings, and playing back recorded meetings). Additionally, our Home and Support Center sites are now Accessible.

Export meeting attendees report

Available Now

Users can now download a CSV file of the list of attendees per meeting. This is available under Meeting History on a per meeting basis by clicking ‘DOWNLOAD CSV’.

 

Enterprise Admin

Custom Landing page

Available end-of-December

This feature allows admins to tailor the look and feel of the landing page to match their brand and customize a sub domain for their enterprise.

 

Scheduling

Intelligent User Onboarding with Office 365 Outlook Add-In

Available end-of-December

This feature helps users set their ideal default settings. Users will be prompted to choose their preferred meeting ID type and the optimal method for participants to join their meetings. This prompt will appear for users immediately after a successful login.

Google Calendar Add-On

Available end-of-January

Now users can schedule a BlueJeans Meeting directly from their Google Calendar app. Once users install the new BlueJeans Add-On from GSuite Marketplace, they will be able to schedule a meeting with just one click. This Add-On is available for browsers, iOS, and Android.

 

Command Center for Meetings

Long-Running Meeting improvements

Available Now

Data for meetings longer than six hours is now accessible in Command Center.

Automatic Refresh of Live Statistics

Available Now

Live meeting statistics continue to be updated regardless if the user has the Command Center browser tab open or not.

Scheduled Automated Reports

Available Now

Admins can subscribe to a monthly PDF report on usage and trends that is delivered automatically in their inbox. This is an addition to the one-time report function available today.

 

BlueJeans Events

BlueJeans Events App

Available Now

We are excited to announce the General Availability of our new BlueJeans Events app. This fully-featured desktop app provides a seamless event experience for Moderators and Presenters, giving them intuitive controls to easily manage live virtual events, without using Adobe Flash. This new app is designed specifically for Moderators and Presenters that require an alternative to using the Google Chrome browser for managing their events. This new app will not change the event attendee experience, as they will continue to join through their browser.

For more detailed information, here is the Getting Started With BlueJeans Events App.

In-Person Attendee Engagement

Available January

The Attendee Engagement feature allows Event Organizers/Moderators to provide a web link to in-person meeting attendees that allows them to submit questions and participate in live audience polling. The in-person results marry up with the remote attendee results to allow moderators to engage all attendees with a single platform.

For more detailed information, click here.

Q&A in Mobile Apps

Available January

This feature enables event attendees to ask and upvote questions using the iOS or Android app. Attendees have the option to submit questions anonymously.

 

BlueJeans Rooms

Dolby Voice Room

Available Now

We are proud to announce the general availability of BlueJeans Rooms featuring Dolby Voice Room. Dolby Voice Room provides the following benefits:

    • HDMI Content Share
    • Embedded and Secure Operating System
    • Smart Camera Framing
    • Whiteboard Detection
    • Support for BlueJeans Meetings and BlueJeans Events

HDMI Workflow for Always-On HDMI Fed Peripherals (Dolby Voice Room)

Available Early December

Dolby Voice Rooms that are connected to an “always on” HDMI feed (like Extron Boxes and Apple TV’s) can take advantage of a new, optional workflow that Support can enable to ensure the appropriate content is available on the screen. Users can also choose to always revert the HDMI feed back to the peripheral device when out of a meeting or the meeting has ended (great for Barco Click Share and Solstice Pods).

 

BlueJeans Gateway for Microsoft Teams

European Presence in Azure

Available December

In addition to our existing North American presence in Azure, we are expanding our global coverage to encompass Europe hosted out of Amsterdam Azure. This will shorten any possible Teams Gateway latency on connection.

Sharing from a VTC

Available December

Sharing from the Microsoft Teams desktop (wireless) client is already supported, but in the December release, we will be adding “hard line” screen share from VTC rooms. Simply plug in the HDMI cable directly to the laptop and VTC to share content into the Teams meeting.

 


BlueJeans October/November 2018 Release Preview


BlueJeans Meetings

BlueJeans Desktop App 2.9

Available Late November

The newest version of the BlueJeans Desktop app includes the following new features:

    • Room Pairing – Easily join video conference rooms into meetings and use the app as a remote.
    • International Call Me – Users outside of the US and Canada can now have BlueJeans call them directly.
    • Moderator Controls
        • Mute Video on Entry - Set meetings to have video turned off for participants.
        • Pinning - Choose a participant you want to stay on screen.
        • Layout Controls - Choose the layout you want all participants to receive.
      • Custom Branding – Update the app to use your company logo.
      • Fraud Detection (Windows) – Additional security measures to protect your meetings and app.

Microsoft Internet Explorer and Edge Support

Available October

Users who prefer to join BlueJeans Meetings in their browsers will now be able to use Microsoft Internet Explorer and Edge. These browsers allow users to receive content sharing and use their phone for audio join.

Two-Step Login

Available Late October

Users can now log in to their account on bluejeans.com with their SSO-enabled account. Prior to this, users were required to log in from their respective company landing page or identity provider.

 

Scheduling

Office 365 Outlook Add-On Advanced Settings

Available Mid-October

Office 365 Outlook Add-On Meeting advanced settings will be available in the task pane.

    • Mute on Entry
    • Silent Participant on Entry
    • Participant Passcode
    • Moderator-less Meeting
    • Moderator Passcode

 

Command Center

Splunk Add-On

Available Now

Search UX Improvements

Available Mid-October

Search is now available in a consistent manner across all Command Center tabs. An administrator can search for meetings, users and rooms from any tab and receive the appropriate results, regardless of the tab searched from.

 

BlueJeans Events

Screen Sharing for Promoted Attendees

Available Mid-October

The screen sharing option will be now available for event attendees who are promoted to be presenters. This enhancement will not be available by default and can only be enabled by the support team.

Block Content Sharing

Available Mid-November

In an effort to provide better moderator controls during an event, we are enabling an option on the Moderator Dashboard that blocks content sharing. Moderators will be presented with two separate options – one, to block audio, video & content sharing and another, to block content sharing only. This enhanced control can help moderators avoid unexpected presenter hijacking during important events.

 

BlueJeans Rooms

Gateway for Microsoft Teams

Available October 31 (North America Release)

BlueJeans Gateway for Microsoft Teams is a cloud-based gateway to enable your exiting SIP and H.323 room systems (e.g. Cisco, Polycom, Lifesize) to join a Microsoft Teams Meeting. This release supports One-Touch join from Cisco, Lifesize, and Polycom touch panels.

 


BlueJeans September 2018 Release Preview


BlueJeans Meetings

BlueJeans Desktop App 2.8

Available Late September

BlueJeans is excited to introduce its new enhanced desktop app designed for speed and simplicity, with a clean, modern, and intuitive user experience. Over the last few months BlueJeans has been rolling out the new app to customers and we will continue to roll it out over the next few months as additional features are released.

The newest version, App 2.8, includes the following new features:

    • Customizable Layouts – Users can now customize their layouts to choose the experience that best fits their need in each meeting
    • Large Meeting Support for Video– We’ve expanded two-way video sharing to support all users in any size meeting
    • Screen-Share-Only Mode – We’ve made joining in Screen Share Only mode easier for users that want to solely participate in content sharing
    • Mac Mojave Support – Apple is introducing their upcoming Mac Operating System 10.14 (Mojave) release that will impact BlueJeans Mac users. With the Mojave update, Apple will require users to grant additional permissions for applications that need to use the microphone, camera, Outlook integration, and Remote Desktop Control.  Here is an example of the Mojave permission dialogue: 

    While most users will click “OK”, there will be some that click “Don’t Allow” either on purpose or by mistake.  If users who click “Don’t Allow” want to undo that decision, the upcoming BlueJeans App version 2.8 will give guidance on how to change the setting. BlueJeans 2.8 will be released toward the end of September, when we expect Mojave to also become generally available.

    To ensure continuity and deliver the highest-quality experience, all users on the Mojave Mac OS running the BlueJeans App version 1.x will be prompted to update to 2.8 at the end of September.

    Our goal is to help 1.x users avoid the following issues: 

      • Confusion around why no one can hear them in a meeting 
      • Confusion around why no one can see them in a meeting 
      • Confusion around why Remote Desktop Control does not work 

      For additional details, please check out our Knowledge Base Article.

The BlueJeans Browser

The BlueJeans Browser includes the following new features:

    • Spatial Audio Support

      Available Now

      The BlueJeans browser experience will now leverage the Opus Stereo codec which will provide a more immersive audio experience by leveraging the power of the Dolby platform.

    • Updated User Interface

      Available in September

      Users who have already deployed the BlueJeans 2.x App will now experience the modern and intuitive new look on the BlueJeans browser as well.

    • Microsoft Internet Explorer and Edge Support
    • Available in October

      Users who prefer to join on their browsers will now see a new option for Microsoft Internet Explorer and Edge. It will also support users who choose to join by phone or screen share only mode.

Recording View Count

Available Late September

A recording view count will be available to see how many people have watched a recorded meeting. The recording view count will be shown for each chapter of a recording.

 

Scheduling

Office 365 v2.1

Available Early September

The Office 365 add-in will now have support for Personal Meeting scheduling with On-Prem Exchange.

Windows Add-in 4.3 Minimum Version

Effective September 1

In an effort to enhance the performance and usability of our platform, BlueJeans will soon require users on older versions of Windows Outlook Add-in to update to version 4.3 (or switch to the Office 365 Add-in) before September 1, 2018 to continue normal operations. Failure to update will impact our integration and prevent users from scheduling BlueJeans meetings. To learn more about options for managing the update of Outlook Add-in to version 4.3 and ensuring the appropriate Outlook Add-in configuration for BlueJeans, click here.

 

Command Center for Meetings

Scheduled Monthly Reports

Available Late September

Subscribe to a monthly PDF report on usage and trends and receive it automatically in your inbox. This is an addition to the one-time report function available today.

 

BlueJeans Events

Multi-Language Support

Available Late September

BlueJeans Events now supports French, German, Italian & Spanish languages on the app and in browsers for Presenters and Attendees.

HTML5 Player on Safari Browsers

Available Late September

BlueJeans Events is replacing Flash with HTML5 player on Safari browsers.

Recording View Count

Available Late September

A recording view count will be available to see how many people have watched a recorded event. The recording view count will be shown for each chapter of a recording.

Webhooks

Available Late September

BlueJeans Events will now support webhooks that can send out automated messages to other apps. This can be especially useful for handling user registrations.

Recording APIs

Available Late September

To support seamless integrations with third-party solutions, we are now providing recording APIs that can be used to access the recording details of an event. These APIs can be used to list and retrieve the recordings.

 

BlueJeans Rooms

Video/ Content “Swap”

Available September

We are giving users a new option to swap between the presented content and the meeting video. The control can be found on the Layouts tab on your room device. When the user taps “Swap Video” the content and meeting video will switch. If it is a dual-screen Room, the self view and the content will swap.

Removing Enterprise Name from Out-of-Meeting Screen

Available September

We will be removing the registered enterprise name from the out of meeting screen and moving that information to the settings area of the Dolby Conference Phone app and the iPad app. The removal of the meeting room name will allow for a cleaner look while allowing the admin to verify the registered enterprise.

New Out-of-Meeting Screen

Available September

We have added a new image to the out-of-meeting screen for Rooms. Stay tuned for more updates in this area. We would love to hear your feedback at roomsfeedback@bluejeans.com


BlueJeans July/August 2018 Release Preview


BlueJeans Meetings

BlueJeans Desktop App 2.7

Available Early August

BlueJeans continues to introduce its new enhanced desktop app 2.X designed for speed and simplicity, with a clean, modern, and intuitive user experience. Over the last few months BlueJeans has been rolling out the new app to customers and we will continue to roll it out over the next few months as additional features are released.

The newest version, App 2.7, includes the following new features:

    • Remote Desktop Control (RDC) – RDC allows users to control another user's desktop for troubleshooting or driving presentations remotely. (This feature is currently on limited rollout and only available for select users. It will be generally available for all users by September.)
    • CPU Optimizations for Mac – BlueJeans is continuously working to provide the best possible meeting experience for our users. We have made big advancements towards optimizing the CPU speed for Mac users to reduce latency.
    • Audio Alert Notification – If a user has missing or invalid audio devices, a notification will pop up alerting users that their microphone and speakers aren't detected
    • Windows Shortcut Keys – Keyboard shortcuts are available for Windows users allowing for easy accessibility.
        • M for muting and unmuting audio
        • V for muting and unmuting video
        • Spacebar for push to talk functionality while audio is muted

 

Scheduling

Windows Outlook Add-in Minimum Version 4.3

Effective September 1st

In an effort to enhance the performance and usability of our platform, BlueJeans will soon require users on older versions of Windows Outlook Add-in to update to version 4.3 (or switch to the Office 365 Add-in) before September 1, 2018 to continue normal operations. Failure to update will impact our integration and prevent users from scheduling BlueJeans meetings. To learn more about options for managing the update of Outlook Add-in to version 4.3 and ensuring the appropriate Outlook Add-in configuration for BlueJeans, click here.

 

Command Center for Meetings

Quality Alerts

Available Late August

Admins can create notification alerts for packet loss across BlueJeans endpoints.

Auto-Refresh Live Statistics

Available Early July

Users will have the option to receive refreshed live statistics even when the Command Center tab is inactive.

 

BlueJeans Events

Designate Mandatory Questions in Event Registration Form

Available Mid-August

Users will now have the option to make event registration form questions mandatory.

Create Additional Custom Questions in Event Registration Form

Available by Mid-August

Users can add up to 10 custom questions in addition to the 2 default questions in an event registration form.

Attendee Join Details in the Registration Report

Available Early July

The post-event registration report will display the attendee join status with all leads being marked as Show, No Show, Pending or Declined.

Event Join Info on Admin Page

Available End of August

Enterprise admins can view details for all events scheduled by users on the Events admin page. Event details will include moderator, presenter and attendee join information.

Minimum Event Length Reduced to 30 Minutes

Available Mid-August

Event organizers can schedule an event for a duration of 30 minutes. (Previously the minimum length of an event was 1 hour). For events over 1 hour, additional 15 and 45 minute time blocks will be available.

Disable Welcome Music

Available Mid-August

When scheduling an event, event organizers can now disable the welcome music that is played during the event introduction.

Marketo Integration Enhancement: Reminder Notification Emails

Available Mid-August

Event organizers using the Marketo integration can now schedule reminder emails to notify registered attendees before the actual event. Automated reminders can be scheduled in advance or at any time by clicking the "Send Email Now" button.

 

BlueJeans Rooms

New Out of Meeting Screen

Available Early August

We have refreshed the out of meeting screen with a new wallpaper! Let us know what you think! There will be more to come on this front, including the upcoming meetings view which will be coming in the next release.

Kaptivo Integration

Available Early August

Users can now collaborate and share their whiteboard with everyone in a BlueJeans meeting with our integration with Kaptivo. If you are interested in adding Kaptivo to your BlueJeans Room, please visit https://kaptivo.com/bluejeans/ for more information.

Recording Button

Available Early August

Users will now have the ability to record meetings from the Room interface on an iPad and Dolby Conference Phone by tapping the record button and entering the moderator passcode.

Quick Join Enhancements

Available Early August

Additional functionality has been added to the Quick Join feature that allows the user to view all upcoming meetings for the day. When a user enters a Quick Join enabled room, the in-room control (iPad or Dolby Conference Phone) will allow the user to go into “personal mode,” which will display personal upcoming meetings and upcoming room meetings.

Restricted Event Join

Available Early August

Users will now have the ability to join a restricted event by entering event ID and passcode.


BlueJeans May/June 2018 Release Preview

Exciting updates coming to BlueJeans throughout the months of May and June.


Platform

General Data Protection Regulation (GDPR) Refinement

Effective May 25th

With the new European Union General Data Protection Regulation (GDPR) regulations coming to effect on May 25th, in addition to our release notes from March and April, we continue to take steps to strengthen our privacy policy to give end-users complete control over how they hear from us. This means that BlueJeans Enterprise Admins will no longer have the ability to hide the end-user email preference.

 

BlueJeans Meetings

BlueJeans Desktop App 2.6

Available Mid-June

BlueJeans continues to introduce its new enhanced desktop app 2.X designed for speed and simplicity, with a clean, modern, and intuitive user experience. Over the last few months BlueJeans has been rolling out the new app to customers and we will continue to roll it out over the next few months as additional features are released.

The newest version, App 2.6, includes the following new features for both Mac and Windows:

    • Workplace by Facebook Streaming - Broadcast meetings on the Company News Feed or directly to Workplace project, team, or multi-company groups.
    • Facebook Live Integration - Broadcast meetings to Facebook Live for your community of fans, friends, and followers.
    • Set Enterprise Audio Join Flow – Admins can set the default audio join preference (computer or phone) for all end-users. These options are: Ask Once and Save, Always Ask, Always use Computer Audio, or Always use Phone Audio.
    • New Moderator Control Feature – Moderators will have the ability to drop individual participants from meetings.
    • Roster Updates:
        • Ability to rename yourself in the roster
        • Indicator in roster to show who is sharing their screen
        • Statistics for meeting participants
    • Customer Branding - Your company logo, currently being used in the Desktop App 1.0 version, will be used in the upper left corner of the Desktop App 2.0 title bar. Contact BlueJeans Support for details.
    • Language Localization – Language support for Spanish, German, French, and Japanese.

The BlueJeans Bot for Workplace By Facebook

Available Now

The BlueJeans Bot for Workplace by Facebook provides a quick and easy way for Workplace users to start and join BlueJeans meetings directly from Workplace. The BlueJeans Bot also provides basic meeting-management capabilities, acting as a personal assistant for BlueJeans meetings. This integration works for both Group Chat messages as well as 1:1 chat interactions. Click here to learn how to install and use the BlueJeans Bot.

The BlueJeans Bot for Microsoft Teams

Available Now

The BlueJeans Bot for Microsoft Teams allows users to schedule and launch BlueJeans video meetings directly in Teams group chats. After users are logged in, they can simply type “@BlueJeans” in the group chat to initiate a meeting for everyone in the group to join. Click here to learn how to start using the BlueJeans Bot for Microsoft Teams.

 

Scheduling

Delegate Scheduling for Google Calendar

Available Now

The BlueJeans for Google Chrome browser extension now officially supports Delegate Scheduling for Google Calendar. Delegate scheduling provides the ability for a delegate to schedule BlueJeans meetings on behalf of another BlueJeans user (the delegator). Click here to learn how.

Note: Unless delegation is enabled on the BlueJeans end, delegates can only schedule BlueJeans meeting with their own meeting ID. Contact BlueJeans Support if you would like the Delegate Scheduling feature enabled for your enterprise.

One Time Meeting Option Added to Office 365 Add-in

Available Mid-June

The Office 365 Add-in will now allow users to schedule one time meetings from Windows Outlook, Mac Outlook, and Outlook Web Access. The Default Scheduling Profile will appear in a right-side task pane.

Note: The 2.0 version of the add-in will not be supported on the on-premise Exchange server.

One-Touch Join Link for Phone Dial-in

Available Late June

Meeting invitations will now include a One-Touch phone dial-in link that will automatically dial into a meeting on your mobile device, automating the process of manually dialing the phone number and entering the meeting ID.

Note: Some Android devices do not support this feature in which case users will need to still enter in the meeting ID and passcode (if any).

Windows Outlook Add-in Minimum Version 4.3

Effective September 1st

In an effort to enhance the performance and usability of our platform, BlueJeans will soon require users on older versions of Windows Outlook Add-in to update to version 4.3 (or switch to the Office 365 Add-in) before September 1, 2018 to continue normal operations. Failure to update will impact our integration and prevent users from scheduling BlueJeans meetings. To learn more about options for managing the update of Outlook Add-in to version 4.3 and ensuring the appropriate Outlook Add-in configuration for BlueJeans, click here.

 

Admin

Disable PSTN (Phone Dial-in) Number

Available Late June

Administrators will now have the ability to disable a specific international dial-in number from being used in a meeting to reduce PSTN (phone dial-in) costs. Click here to learn more about customizing your phone dial-in numbers.

 

Command Center for Meetings

Live Meeting Control: Mute/Unmute Options

Available Late June

Moderators will now have the option to mute and unmute all participants in a meeting inside the Live Meeting Control panel.

Performance Improvements

Available Late June

Several performance improvements within Command Center have been made to help users search faster for meetings, users and rooms. In addition, the top summary banner, feedback summary widget and users listing tab performance will also be quicker.

Daily Active User Trend

Available Early June

A new widget within Command Center will display the trend in daily active users – which will enable admins to monitor BlueJeans user adoption over time.

Wi-Fi Status Information

Available Mid-May

The Summary Stats within Command Center will now provide visibility into whether Windows and Android participants were connected over Wi-Fi during the meeting –enabling IT administrators to troubleshoot for connectivity issues.

Private IP Address

Available Mid-May

In addition to the public IP address (displayed as Remote Address), the Summary Stats will now also display the private IP address (assigned by the local network) when available. This will help IT admins locate and troubleshoot the source of the internal network endpoint.

Data Exposure Policy

Available Mid-May

Due to the new GDPR data exposure policy, Command Center will now only show data for up to 540 days from the current date.

 

BlueJeans Events

Secondary PSTN Number Included In All Event Invites

Available Mid-May

The secondary PSTN number will now be displayed in the attendee join info section of the invite.

Mandatory Fields in Event Registration Form

Available End of June

The registration landing page for attendees will now include the option to make the fields in the registration form mandatory.

Attendee Count Display Disabled by Default

Available End of June

Attendee count display will be disabled by default at the enterprise level. Admins have the option to change the default behavior of this feature. If disabled at the enterprise level, event organizers can enable this feature when scheduling an event.

 

BlueJeans Rooms

Logitech Meetup – Mute/Unmute in Rooms iOS App

Available Early June

For enterprises utilizing Logitech Meetup in their BlueJeans Rooms, users will be able to use the mute/unmute feature on the Rooms iOS app for iPad without having to use the remote-control.

Relay Listener Service Improvements

Available Early June

We have made significant improvements on deploying the Relay Listener Services within an enterprise. With auto proxy detection, the Relay Listener Service will now auto detect proxies on installation. Users can now also pair a new listener service to their enterprise from a web page.

Join BlueJeans Events with the Dolby Conference Phone

Available Now

For BlueJeans Rooms with Dolby Conference Phone enabled with BlueJeans Events, users will now be able to join BlueJeans Events by entering the EventID.


BlueJeans March/April 2018 Release Preview

Exciting updates coming to BlueJeans throughout the months of March and April.
Click here to download the full product release notes and see what's new with cloud video conferencing.


Platform

GDPR Support

The European Union General Data Protection Regulation (GDPR) is one of the most important changes in data privacy regulation in the EU in the last 2 decades. BlueJeans will introduce backend systems that will optimize how data is stored, processed and shared. GDPR support builds on BlueJeans commitment to security, manageability, and data privacy controls as documented in our BlueJeans SOC 3: Security, Availability, and Confidentiality Report 2017. BlueJeans will be early in delivering the capabilities required to comply with GDPR laws that will go into effect in the EU on May 25, 2018.

Dolby Voice Support for Android

The BlueJeans Android app will now include Dolby Voice. This extends the high quality wide-band audio to our Android users.

Benefits include:

  • Dolby Noise Reduction from the mobile device
  • Spatial Audio for the mobile user

Available by end of March on the Google Play store.

 

Meetings

BlueJeans Desktop App v2.5

BlueJeans has been introducing a new enhanced desktop app 2.X designed for speed and simplicity, with a clean, modern, and intuitive user experience. The newest version has a streamlined footprint that is optimized to accelerate meeting join time, intelligently guide users with headset and microphone configurations, and simplify the user interface to create a more delightful and immersive meeting experience. Over the last few months BlueJeans has been rolling out the new app to customers and will continue to roll it out over the next few months as additional features are released.

The newest version, App 2.5, includes the following new features:

Windows:

  • Proxy Support
  • Dial-Out (Call Me)
  • Join with Screen Share Only
  • Partner Audio Integration Support
  • Help Center menu
  • Moderator Controls (Mute on Entry, Silent Participant Entry, Lock Meeting)

Mac:

  • Mac Outlook Support
  • Partner Audio Integration Support
  • Help Center menu

Click here for a video overview of the newest BlueJeans App.

The App v2.5 release will roll out throughout April.

BlueJeans for Web Browsers (Safari WebRTC)

BlueJeans for Web Browsers (Safari WebRTC) offers a download-free experience for video meeting attendees that’s fast and simple with no app installation required. The WebRTC browser-based video conferencing feature is ideal for meeting participants who cannot or do not want to download and install software on their desktop computer. Now users will be able to join meetings in a Safari browser, just like they can in Chrome and Firefox today.

Safari users who cannot install the BlueJeans app will see an option to join with the browser.

Available now.

Office 365 Outlook Add-in 1.2

The new O365 Add-in will support automatic provisioning for enterprises that have it set and are using SSO (single sign-on).

Available by end of March.

User’s Phone Number UI Update

By providing improved phone number control, users can easily mark and order a set of default numbers or configure custom numbers.

Available by end of March.

HTML5 Player for Meeting Recordings

BlueJeans Meetings is replacing Flash for video recording playback with HTML5.

Available by end of April.

Voicera Integration

BlueJeans has partnered with Voicera to integrate Eva (in Beta), an intelligent meeting assistant, into BlueJeans Meetings. Eva participates in your meeting, takes notes and identifies action items and decisions in your meetings to improve your productivity. Post meeting, Eva will provide a word cloud of the most common words from within your meeting, highlight key moments and provide a fully searchable transcript of the meeting. The BlueJeans-Voicera integration benefits from the clarity of BlueJeans with Dolby Voice by enabling superior speech detection.

BlueJeans users can log into Voicera.com using their BlueJeans credentials to get started. This integration is currently available at no cost while Eva is in Beta. To learn more, see: https://www.voicera.com/bluejeans-voicera-partner-deliver-modern-meeting-experience-powered

https://app.voicera.com/users/sign_in

Available now.

 

Command Center

Individual Meeting Endpoint Report

Users can now export and share the endpoints listing for each meeting individually in a CSV file.

Available now.

Charts Upgrade

The Highcharts library for Call Characteristics graphs has been upgraded to version 6.0 to provide better visuals for troubleshooting.

Available now.

Troubleshooting Updates

Red highlighting of poor statistics is now based on thresholds defined per endpoint type. For example, packet loss thresholds for the desktop app can be set at 4% whereas room systems can be set at 1%. This will be depicted in the tool tips over the highlighted stat.

Available now.

Recording in Live Meeting Control

Users can now start or stop recording via Live Meeting Control in Command Center.

Available with Command Center Pro. Contact BlueJeans Support to enable this feature.

Available by end of March.

 

Events

Video Share on Accelerator

BlueJeans Events Accelerator will now be able to fully support video sharing of on screen content allowing for the consolidation of multiple streams into a single stream to conserve bandwidth and preventing video degradation.

Available by mid-April.

Enhanced Content Share Experience

Some users had observed a lag between the video and audio and the content being shared. We have significantly enhanced the content share experience by addressing the perceived lag.

Available by mid-April.

Marketo Integration

BlueJeans Events can now be integrated with Marketo, one of the leading marketing automation tools. This integration will help users to generate leads in Marketo through BlueJeans Events. Also, event hosts can custom brand the invites and registration landing page. The Marketo Integration Guide can be reviewed here: https://support.bluejeans.com/knowledge/marketo-integration-guide.

Available by mid-April.

 

Rooms

Out of Meeting Screen Sharing

When a user initiates screen sharing, the URL will now appear not only on the Dolby Conference Phone or the iPad app (depending on the type of BlueJeans Room) but also on the room Monitor/ TV for ease of reading.

Available now.

Dolby Conference Phone - Spatial Audio Mode

If a room does not require video meetings (phone booths for instance), we have added an optional out of the box configuration that enables BlueJeans Rooms with Dolby Conference Phone featuring Spatial Audio for one-button meeting join for the Spatial Audio experience. To learn more, visit: https://support.bluejeans.com/knowledge/DCP-spatial-audio.

Available in April.

Dolby Conference Phone - Microsoft Exchange and Office365 Direct Calendar Connect

Connect a calendar to populate upcoming meetings on the Dolby Conference Phone device allowing users to experience the BlueJeans Room’s one-touch join functionality.

Available in April.

Dolby Conference Phone - Small Room and Orientation Settings

Users can now configure the BlueJeans Rooms with Dolby Conference Phone with the small room setting that reduces microphone levels providing an optimal audio experience. The orientation setting is to adjust the direction of the device with respect to the camera for effective spatial audio.

Available now.

Kaptivo Integration

Many conference rooms have a whiteboard. The BlueJeans Rooms integration with Kaptivo allows the physical room whiteboard to be broadcast into the BlueJeans Meeting with one-button ease of use.

Available in April.

Kaptivo Status

Any room with Kaptivo will have the device details listed in the Rooms details page.

Available in April.

No Sleep / Hibernate Mode as Part of Post-Install Script

When the post-install script has been executed after room pairing, the room PC will not sleep or hibernate as part of the initial configuration. These settings will be applicable on the current power plan. If the user / IT administrator later changes the power plan, these settings will be overridden.

Available by mid-April.

Indication of Disconnected Media Devices

If a media device such as camera or speaker get disconnected, then this will be indicated on the Room details page.

Available now.

 

Command Center for Rooms

Relay Rooms Listing

Now you do not have to manage Relay rooms from relay.bluejeans.com. Command Center will have a new tab called ‘Relay’ that incorporates the relay website providing a unified experience.

Available by end of April.

 


BlueJeans January/February 2018 Release Preview

Exciting updates coming to BlueJeans throughout the months of January and February.
Click here to download the full product release notes and see what's new with cloud video conferencing.

Errata Notes: Simplified Email Invitations was added to the January/February 2018 Release Preview


Meetings

New Features and Enhancements

7 Digit Phone Pairing Code

As a security enhancement, participants joining via computers and phones will now be prompted to enter a seven-digit pairing code as part of the join process. The previous pairing code length was six-digits.

Available now.

Scheduling

Invites

We have simplified BlueJeans invitations to get users into meetings as quickly as possible. This will simplify invites from Google Calendar, Outlook, and your BlueJeans account. Some of the notable changes are:

  • Reduced unnecessary text and characters
  • Phone Dial-In instructions more notable for phone users

Available now.

BlueJeans Scheduler for Mac - End of Life Announcement

Users that schedule with BlueJeans Scheduler for Mac will need to transition to the Outlook add-in for Office 365 before March 15, 2018. Simple to deploy and manage with no installation required for user devices, this add-in provides a native BlueJeans scheduling button for Outlook on Windows, Mac, and Web users.

The Outlook add-in for Office 365 can be installed easily through the Office 365 Exchange Portal. Please find instructions here and let us know how we can help you transition users to the improved Outlook add-in for the Office 365 scheduling experience.

Admin

Phone Number Configuration

By providing improved phone number control, your users can easily mark and order a set of default numbers or configure custom numbers.

Available by the end of February.

View Users Per Feature

Under ‘Manage Features’, you can view which users have enabled a specific feature. To identify the users, just click on the counts provided under each feature.

Available by the end of February.

150 Capacity Meetings

We now support meetings of up to 150 participants. Admins can control who can host larger meetings with the “Large Meeting” admin setting:

This support is only offered with ‘My Company’ plans and is available in mid February. Contact your account team with any questions regarding your plan.

Errata Note: Please contact support to enable 150 participants ability. 150 capacity is not available for partner audio integration customers: West (Intercall), Arkadin, Level 3 and AT&T.

Command Center for Meetings

Email Alerts for Participant Ratings

Want to quickly learn about any participant issues or feedback? Now, you can set up email alerts to track participants who rate a meeting and resolve any issues quickly.

Available by mid February.

Search By Room Name

When a user reports a problem with a room system, you no longer need to ask for a meeting ID. Simply search for the room name and view the live/past meetings. Then, click on the links for further details and troubleshooting.

Available by the end of February.

Total Number of Participants

View the total number of participants who attended a BlueJeans meeting within a selected date range. This indicates adoption and reveals how many people inside and outside your organization are using BlueJeans.

Available now.

Troubleshooting Improvements

We made it easier to visualize stats in Command Center by renaming labels and statistics from the participant’s perspective. Now, you will see ‘Video Sent’ or ‘Received’ on the meeting details and participant details page.

Available now.

 

Events

New Features and Enhancements

Recurring Events

Now, a recurring option is available when scheduling Events. Event organizers can set Daily, Weekly & Monthly frequencies for Events.

Only available with Event based plans. Contact your account team with any questions.
Available by early February.

Recording Feature Configuration

While enabled by default, Events recording can now be selectively disabled for your enterprise. When disabled, users will not see any related functionalities such as initiating a recording and accessing past recordings.

Please contact support@bluejeans.com if you’d like to disable recording options for your Events.

Available now.

Registration APIs

We are now providing APIs for registration functionality that work with internal marketing/CRM tools. Using these APIs, users can build custom registration pages, send custom invitations to registered users, and help create unique URLs for individuals who register on their registration page.

Get more details in the API documentation.

Available now.

Command Center for Events

Statistics on Presenter and Moderator Endpoint Quality

View presenter and moderator statistics by clicking on the participant row, which will show a pop-up. Troubleshoot any issues reported by participants by tracing variations in these metrics.

Available now.

 

Rooms

Dolby Conference Phone

Dialing with Screen Share

When using a 3rd party web conference, it is sometimes necessary to dial into the audio portion via PSTN. We have added a button for generating the out-of-meeting URL to share the 3rd party web conference with others in the room.
To learn more, visit: https://support.bluejeans.com/knowledge/DCP-phone-dialing.

Available now.

Spatial Audio

If a room does not require video meetings (phone booths for instance), we have added an optional configuration that enables BlueJeans Rooms with Dolby Conference Phone featuring Spatial Audio.
To learn more, visit: https://support.bluejeans.com/knowledge/DCP-spatial-audio.

Currently in Limited Availability. Contact your account team for more information.

Relay

Relay v2.14

New, external calendar integration APIs allow users to insert, update or delete lists of externally managed meetings with new POST/PUT/DELETE APIs. Click here for documentation.

Available now.

Command Center for Rooms

Change the Room Name in Command Center

From the Command Center Rooms tab, you can change the room name and room location.

Available now.

 


BlueJeans November/December 2017 Release Preview

Exciting updates coming to BlueJeans throughout the months of November and December
Click here to download the full product release notes and see what's new with cloud video conferencing.


Meetings

Scheduling

BlueJeans for Google Calendar version 2.0.45

Google has updated their web calendar with a fresh look and new features. (Learn more about the details of this new release here.) To support this new version of the Google Calendar, BlueJeans has released Calendar Extension 2.0.45 to maintain the ease of scheduling and joining BlueJeans Meetings.

Generally available early November.

Outlook Windows Add-in 4.2

The newest version of the Outlook Add-in contains several bug fixes and performance enhancements.

Users will also now see an option to retrieve their Moderator code at the bottom of their invites.

Note: Due to a recent patch with Microsoft, upgrading the Outlook Add-in requires Outlook to be restarted. For remote deployments (machine MSI), it requires Outlook to be closed before pushing the upgrade.

Phased rollout through the month of December.

Admin

Premium Number Configuration

Admins can now enable or disable the use of the Premium Numbers feature for their entire enterprise or for specific users under the ‘Manage Features’ and ‘Manage Users’ panels.

Generally available early November.

Command Center for Meetings

Search Improvements

The search functionality will now display the last few completed meetings in the search results drop down, making it easier to distinguish which meeting ended most recently.

Generally available late December.

System CPU for App Endpoints

The Call Characteristics graph now displays the overall System CPU for participants joining from BlueJeans app endpoints. The App CPU and System CPU utilization of the machine in use will help with troubleshooting any issues that arise.

Generally available late November.

 

Events

New Features and Enhancements

Secondary PSTN Support

Secondary PSTN support has been added for all BlueJeans Events. Now, every event will have support of two PSTN services in an active-active mode, providing crystal clear audio.

Generally available early December.

HTML5 Recording

HTML5 based recording playback will now be available to enhance the video viewing experience. Now users can view recorded events on a wide range of browsers without the need for additional downloads.

Generally available mid December.

Billing Plan Entitlement

Admins can now selectively assign billing plans for specific users through their respective profile pages under the Manage Users tab.

Generally available early December.

Event Option Configuration

Admins can now enable or disable the Raise Hand and Display of Attendee Count features at the enterprise level. If enabled at the enterprise level, event organizers also have the ability to disable these features when scheduling an event.

Generally available early December.

 

Rooms

New features

New iOS App v1.8

We will be releasing a new iOS App v1.8 that will improve general bug fixes and enhance performance. To ensure that there is no disruption to your BlueJeans Rooms, please update the BlueJeans Rooms iOS app to v1.8 here on November 20th.

Generally available November 20th.

Command Center for Rooms

Per room meetings chart

Each room page now displays a bar chart indicating the number of meetings held over the past 7 days in that room.

Generally available late December.



BlueJeans Meeting Release - December 2018/January 2019


BlueJeans Desktop App 2.10

Rolling out December through January

Direct Messages allow users to chat 1-on-1 during a meeting, in addition to sending a message to everyone in the meeting.

BlueJeans Bot for Microsoft Teams

Available Now

Microsoft Teams users can install the bot from Microsoft AppSource to initiate or schedule a BlueJeans Meeting from any Microsoft Teams channel.

Accessibility Improvements

Available through December and January

Expanded Accessibility support for our WebRTC client, and Settings WebApps (enhancing end user accessibility for scheduling meetings, changing personal and room settings, and playing back recorded meetings). Additionally, our Home and Support Center sites are now Accessible.

Export meeting attendees report

Available Now

Users can now download a CSV file of the list of attendees per meeting. This is available under Meeting History on a per meeting basis by clicking ‘DOWNLOAD CSV’.

 


BlueJeans Meeting Release - October/November, 2018


BlueJeans Desktop App 2.9

Available Late November

The newest version of the BlueJeans Desktop app includes the following new features:

    • Room Pairing – Easily join video conference rooms into meetings and use the app as a remote.
    • International Call Me – Users outside of the US and Canada can now have BlueJeans call them directly.
    • Moderator Controls
        • Mute Video on Entry - Set meetings to have video turned off for participants.
        • Pinning - Choose a participant you want to stay on screen.
        • Layout Controls - Choose the layout you want all participants to receive.
      • Custom Branding – Update the app to use your company logo.
      • Fraud Detection (Windows) – Additional security measures to protect your meetings and app.

Microsoft Internet Explorer and Edge Support

Available October

Users who prefer to join BlueJeans Meetings in their browsers will now be able to use Microsoft Internet Explorer and Edge. These browsers allow users to receive content sharing and use their phone for audio join.

Two-Step Login

Available Late October

Users can now log in to their account on bluejeans.com with their SSO-enabled account. Prior to this, users were required to log in from their respective company landing page or identity provider.

 


BlueJeans Meeting Release - September, 2018


BlueJeans Desktop App 2.8

Available Late September

BlueJeans is excited to introduce its new enhanced desktop app designed for speed and simplicity, with a clean, modern, and intuitive user experience. Over the last few months BlueJeans has been rolling out the new app to customers and we will continue to roll it out over the next few months as additional features are released.

The newest version, App 2.8, includes the following new features:

    • Customizable Layouts – Users can now customize their layouts to choose the experience that best fits their need in each meeting
    • Large Meeting Support for Video– We’ve expanded two-way video sharing to support all users in any size meeting
    • Screen-Share-Only Mode – We’ve made joining in Screen Share Only mode easier for users that want to solely participate in content sharing
    • Mac Mojave Support – Apple is introducing their upcoming Mac Operating System 10.14 (Mojave) release that will impact BlueJeans Mac users. With the Mojave update, Apple will require users to grant additional permissions for applications that need to use the microphone, camera, Outlook integration, and Remote Desktop Control.  Here is an example of the Mojave permission dialogue: 

    While most users will click “OK”, there will be some that click “Don’t Allow” either on purpose or by mistake.  If users who click “Don’t Allow” want to undo that decision, the upcoming BlueJeans App version 2.8 will give guidance on how to change the setting. BlueJeans 2.8 will be released toward the end of September, when we expect Mojave to also become generally available.

    To ensure continuity and deliver the highest-quality experience, all users on the Mojave Mac OS running the BlueJeans App version 1.x will be prompted to update to 2.8 at the end of September.

    Our goal is to help 1.x users avoid the following issues: 

      • Confusion around why no one can hear them in a meeting 
      • Confusion around why no one can see them in a meeting 
      • Confusion around why Remote Desktop Control does not work 

      For additional details, please check out our Knowledge Base Article.

The BlueJeans Browser

The BlueJeans Browser includes the following new features:

    • Spatial Audio Support

      Available Now

      The BlueJeans browser experience will now leverage the Opus Stereo codec which will provide a more immersive audio experience by leveraging the power of the Dolby platform.

    • Updated User Interface

      Available in September

      Users who have already deployed the BlueJeans 2.x App will now experience the modern and intuitive new look on the BlueJeans browser as well.

    • Microsoft Internet Explorer and Edge Support
    • Available in October

      Users who prefer to join on their browsers will now see a new option for Microsoft Internet Explorer and Edge. It will also support users who choose to join by phone or screen share only mode.

Recording View Count

Available Late September

A recording view count will be available to see how many people have watched a recorded meeting. The recording view count will be shown for each chapter of a recording.

 


BlueJeans Meetings Release – July/August, 2018


BlueJeans Desktop App 2.7

Available Early August

BlueJeans continues to introduce its new enhanced desktop app 2.X designed for speed and simplicity, with a clean, modern, and intuitive user experience. Over the last few months BlueJeans has been rolling out the new app to customers and we will continue to roll it out over the next few months as additional features are released.

The newest version, App 2.7, includes the following new features:

    • Remote Desktop Control (RDC) – RDC allows users to control another user's desktop for troubleshooting or driving presentations remotely. (This feature is currently on limited rollout and only available for select users. It will be generally available for all users by September.)
    • CPU Optimizations for Mac – BlueJeans is continuously working to provide the best possible meeting experience for our users. We have made big advancements towards optimizing the CPU speed for Mac users to reduce latency.
    • Audio Alert Notification – If a user has missing or invalid audio devices, a notification will pop up alerting users that their microphone and speakers aren't detected
    • Windows Shortcut Keys – Keyboard shortcuts are available for Windows users allowing for easy accessibility.
        • M for muting and unmuting audio
        • V for muting and unmuting video
        • Spacebar for push to talk functionality while audio is muted

 


BlueJeans Meetings Release – May/June, 2018


BlueJeans Desktop App 2.6

Available Mid-June

BlueJeans continues to introduce its new enhanced desktop app 2.X designed for speed and simplicity, with a clean, modern, and intuitive user experience. Over the last few months BlueJeans has been rolling out the new app to customers and we will continue to roll it out over the next few months as additional features are released.

The newest version, App 2.6, includes the following new features for both Mac and Windows:

    • Facebook Workplace Streaming - Broadcast meetings on the Company News Feed or directly to Workplace project, team, or multi-company groups.
    • Facebook Live Integration - Broadcast meetings to Facebook Live for your community of fans, friends, and followers.
    • Set Enterprise Audio Join Flow – Admins can set the default audio join preference (computer or phone) for all end-users. These options are: Ask Once and Save, Always Ask, Always use Computer Audio, or Always use Phone Audio.
    • New Moderator Control Feature – Moderators will have the ability to drop individual participants from meetings.
    • Roster Updates:
        • Ability to rename yourself in the roster
        • Indicator in roster to show who is sharing their screen
        • Statistics for meeting participants
    • Customer Branding - Your company logo, currently being used in the Desktop App 1.0 version, will be used in the upper left corner of the Desktop App 2.0 title bar. Contact BlueJeans Support for details.
    • Language Localization – Language support for Spanish, German, French, and Japanese.

The BlueJeans Bot for Workplace By Facebook

Available Now

The BlueJeans Bot for Workplace by Facebook provides a quick and easy way for workplace users to start and join BlueJeans meetings directly from Workplace. The BlueJeans Bot also provides basic meeting-management capabilities, acting as a personal assistant for BlueJeans meetings. This integration works for both Group Chat messages as well as 1:1 chat interactions. Click here to learn how to install and use the BlueJeans Bot.

The BlueJeans Bot for Microsoft Teams

Available Now

The BlueJeans Bot for Microsoft Teams allows users to schedule and launch BlueJeans video meetings directly in Teams group chats. After users are logged in, they can simply type “@BlueJeans” in the group chat to initiate a meeting for everyone in the group to join. Click here to learn how to start using the BlueJeans Bot for Microsoft Teams.

 


BlueJeans Meetings Release – March/April, 2018


BlueJeans Desktop App v2.5

BlueJeans has been introducing a new enhanced desktop app 2.X designed for speed and simplicity, with a clean, modern, and intuitive user experience. The newest version has a streamlined footprint that is optimized to accelerate meeting join time, intelligently guide users with headset and microphone configurations, and simplify the user interface to create a more delightful and immersive meeting experience. Over the last few months BlueJeans has been rolling out the new app to customers and will continue to roll it out over the next few months as additional features are released.

The newest version, App 2.5, includes the following new features:

Windows:

  • Proxy Support
  • Dial-Out (Call Me)
  • Join with Screen Share Only
  • Partner Audio Integration Support
  • Help Center menu
  • Moderator Controls (Mute on Entry, Silent Participant Entry, Lock Meeting)

Mac:

  • Mac Outlook Support
  • Partner Audio Integration Support
  • Help Center menu

Click here for a video overview of the newest BlueJeans App.

The App v2.5 release will roll out throughout April.

BlueJeans for Web Browsers (Safari WebRTC)

BlueJeans for Web Browsers (Safari WebRTC) offers a download-free experience for video meeting attendees that’s fast and simple with no app installation required. The WebRTC browser-based video conferencing feature is ideal for meeting participants who cannot or do not want to download and install software on their desktop computer. Now users will be able to join meetings in a Safari browser, just like they can in Chrome and Firefox today.

Safari users who cannot install the BlueJeans app will see an option to join with the browser.

Available now.

Office 365 Outlook Add-in 1.2

The new O365 Add-in will support automatic provisioning for enterprises that have it set and are using SSO (single sign-on).

Available by end of March

User’s Phone Number UI Update

By providing improved phone number control, users can easily mark and order a set of default numbers or configure custom numbers.

Available by end of March.

HTML5 Player for Meeting Recordings

BlueJeans Meetings is replacing Flash for video recording playback with HTML5.

Available by end of April.

Voicera Integration

BlueJeans has partnered with Voicera to integrate Eva (in Beta), an intelligent meeting assistant, into BlueJeans Meetings. Eva participates in your meeting, takes notes and identifies action items and decisions in your meetings to improve your productivity. Post meeting, Eva will provide a word cloud of the most common words from within your meeting, highlight key moments and provide a fully searchable transcript of the meeting. The BlueJeans-Voicera integration benefits from the clarity of BlueJeans with Dolby Voice by enabling superior speech detection.

BlueJeans users can log into Voicera.com using their BlueJeans credentials to get started. This integration is currently available at no cost while Eva is in Beta. To learn more, see: https://www.voicera.com/bluejeans-voicera-partner-deliver-modern-meeting-experience-powered

https://app.voicera.com/users/sign_in

Available now.



BlueJeans Meetings Release – January/February, 2018


New Features and Enhancements

7 Digit Phone Pairing Code

As a security enhancement, participants joining via computers and phones will now be prompted to enter a seven-digit pairing code as part of the join process. The previous pairing code length was six-digits.

Available now.

Scheduling

Invites

We have simplified BlueJeans invitations to get users into meetings as quickly as possible. This will simplify invites from Google Calendar, Outlook, and your BlueJeans account. Some of the notable changes are:

  • Reduced unnecessary text and characters
  • Phone Dial-In instructions more notable for phone users

Available now.

BlueJeans Scheduler for Mac - End of Life Announcement

Users that schedule with BlueJeans Scheduler for Mac will need to transition to the Outlook add-in for Office 365 before March 15, 2018. Simple to deploy and manage with no installation required for user devices, this add-in provides a native BlueJeans scheduling button for Outlook on Windows, Mac, and Web users.

The Outlook add-in for Office 365 can be installed easily through the Office 365 Exchange Portal. Please find instructions here and let us know how we can help you transition users to the improved Outlook add-in for the Office 365 scheduling experience.

Admin

Phone Number Configuration

By providing improved phone number control, your users can easily mark and order a set of default numbers or configure custom numbers.

Available by the end of February.

View Users Per Feature

Under ‘Manage Features’, you can view which users have enabled a specific feature. To identify the users, just click on the counts provided under each feature.

Available by the end of February.

150 Capacity Meetings

We now support meetings of up to 150 participants. Admins can control who can host larger meetings with the “Large Meeting” admin setting:

This support is only offered with ‘My Company’ plans and is available in mid February. Contact your account team with any questions regarding your plan.


BlueJeans Meetings Release – November/December, 2017


Scheduling

BlueJeans for Google Calendar version 2.0.45

Google has updated their web calendar with a fresh look and new features. (Learn more about the details of this new release here.) To support this new version of the Google Calendar, BlueJeans has released Calendar Extension 2.0.45 to maintain the ease of scheduling and joining BlueJeans Meetings.

Generally available early November.

Outlook Windows Add-in 4.2

The newest version of the Outlook Add-in contains several bug fixes and performance enhancements.

Users will also now see an option to retrieve their Moderator code at the bottom of their invites.

Note: Due to a recent patch with Microsoft, upgrading the Outlook Add-in requires Outlook to be restarted. For remote deployments (machine MSI), it requires Outlook to be closed before pushing the upgrade.

Phased rollout through the month of December.

Admin

Premium Number Configuration

Admins can now enable or disable the use of the Premium Numbers feature for their entire enterprise or for specific users under the ‘Manage Features’ and ‘Manage Users’ panels.

Generally available early November.



BlueJeans Events Release – December 2018/January 2019


BlueJeans Events App

Available Now

We are excited to announce the General Availability of our new BlueJeans Events app. This fully-featured desktop app provides a seamless event experience for Moderators and Presenters, giving them intuitive controls to easily manage live virtual events, without using Adobe Flash. This new app is designed specifically for Moderators and Presenters that require an alternative to using the Google Chrome browser for managing their events. This new app will not change the event attendee experience, as they will continue to join through their browser.

For more detailed information, here is the Getting Started With BlueJeans Events App.

In-Person Attendee Engagement

Available January

The Attendee Engagement feature allows Event Organizers/Moderators to provide a web link to in-person meeting attendees that allows them to submit questions and participate in live audience polling. The in-person results marry up with the remote attendee results to allow moderators to engage all attendees with a single platform.

For more detailed information, click here.

Q&A in Mobile Apps

Available January

This feature enables event attendees to ask and upvote questions using the iOS or Android app. Attendees have the option to submit questions anonymously.

 


BlueJeans Events Release – October/November, 2018


Screen Sharing for Promoted Attendees

Available Mid-October

The screen sharing option will be now available for event attendees who are promoted to be presenters. This enhancement will not be available by default and can only be enabled by the support team.

Block Content Sharing

Available Mid-November

In an effort to provide better moderator controls during an event, we are enabling an option on the Moderator Dashboard that blocks content sharing. Moderators will be presented with two separate options – one, to block audio, video & content sharing and another, to block content sharing only. This enhanced control can help moderators avoid unexpected presenter hijacking during important events.

 


BlueJeans Events Release – September, 2018


Multi-Language Support

Available Late September

BlueJeans Events now supports French, German, Italian & Spanish languages on the app and in browsers for Presenters and Attendees.

HTML5 Player on Safari Browsers

Available Late September

BlueJeans Events is replacing Flash with HTML5 player on Safari browsers.

Recording View Count

Available Late September

A recording view count will be available to see how many people have watched a recorded event. The recording view count will be shown for each chapter of a recording.

Webhooks

Available Late September

BlueJeans Events will now support webhooks that can send out automated messages to other apps. This can be especially useful for handling user registrations.

Recording APIs

Available Late September

To support seamless integrations with third-party solutions, we are now providing recording APIs that can be used to access the recording details of an event. These APIs can be used to list and retrieve the recordings.

 


BlueJeans Events Release – July/August, 2018


Designate Mandatory Questions in Event Registration Form

Available Mid-August

Users will now have the option to make event registration form questions mandatory.

Create Additional Custom Questions in Event Registration Form

Available by Mid-August

Users can add up to 10 custom questions in addition to the 2 default questions in an event registration form.

Attendee Join Details in the Registration Report

Available Early July

The post-event registration report will display the attendee join status with all leads being marked as Show, No Show, Pending or Declined.

Event Join Info on Admin Page

Available End of August

Enterprise admins can view details for all events scheduled by users on the Events admin page. Event details will include moderator, presenter and attendee join information.

Minimum Event Length Reduced to 30 Minutes

Available Mid-August

Event organizers can schedule an event for a duration of 30 minutes. (Previously the minimum length of an event was 1 hour). For events over 1 hour, additional 15 and 45 minute time blocks will be available.

Disable Welcome Music

Available Mid-August

When scheduling an event, event organizers can now disable the welcome music that is played during the event introduction.

Marketo Integration Enhancement: Reminder Notification Emails

Available Mid-August

Event organizers using the Marketo integration can now schedule reminder emails to notify registered attendees before the actual event. Automated reminders can be scheduled in advance or at any time by clicking the "Send Email Now" button.

 


BlueJeans Events Release – May/June, 2018


Secondary PSTN Number Included In All Event Invites

Available Mid-May

A secondary PSTN (Phone Dial-in) number has been added for all BlueJeans Events. Every event will now include support for two PSTN services in active mode. The secondary PSTN number will now be displayed in the attendee join info section of the invite.

Mandatory Fields in Event Registration Form

Available End of June

The registration landing page for attendees will now include the option to make the fields in the registration form mandatory.

Attendee Count Display Disabled by Default

Available End of June

Attendee count display will be disabled by default at the enterprise level. Admins have the option to change the default behaviour of this feature. If disabled at the enterprise level, event organizers can enable this feature when scheduling an event.



BlueJeans Events Release – March/April, 2018


Video Share on Accelerator

BlueJeans Events Accelerator will now be able to fully support video sharing of on screen content allowing for the consolidation of multiple streams into a single stream to conserve bandwidth and preventing video degradation.

Available by mid-April.

Enhanced Content Share Experience

Some users had observed a lag between the video and audio and the content being shared. We have significantly enhanced the content share experience by addressing the perceived lag.

Available by mid-April.

Marketo Integration

BlueJeans Events can now be integrated with Marketo, one of the leading marketing automation tools. This integration will help users to generate leads in Marketo through BlueJeans Events. Also, event hosts can custom brand the invites and registration landing page. The Marketo Integration Guide can be reviewed here: https://support.bluejeans.com/knowledge/marketo-integration-guide.

Available by mid-April.



BlueJeans Events Release – January/February, 2018


New Features and Enhancements

Recurring Events

Now, a recurring option is available when scheduling Events. Event organizers can set Daily, Weekly & Monthly frequencies for Events.

Only available with Event based plans. Contact your account team with any questions.
Available by early February.

Recording Feature Configuration

While enabled by default, Events recording can now be selectively disabled for your enterprise. When disabled, users will not see any related functionalities such as initiating a recording and accessing past recordings.

Please contact support@bluejeans.com if you’d like to disable recording options for your Events.

Available now.

Registration APIs

We are now providing APIs for registration functionality that work with internal marketing/CRM tools. Using these APIs, users can build custom registration pages, send custom invitations to registered users, and help create unique URLs for individuals who register on their registration page.

Get more details in the API documentation.

Available now.


BlueJeans Events Release – January/February, 2018


New Features and Enhancements

Recurring Events

Now, a recurring option is available when scheduling Events. Event organizers can set Daily, Weekly & Monthly frequencies for Events.

Only available with Event based plans. Contact your account team with any questions.
Available by early February.

Recording Feature Configuration

While enabled by default, Events recording can now be selectively disabled for your enterprise. When disabled, users will not see any related functionalities such as initiating a recording and accessing past recordings.

Please contact support@bluejeans.com if you’d like to disable recording options for your Events.

Available now.

Registration APIs

We are now providing APIs for registration functionality that work with internal marketing/CRM tools. Using these APIs, users can build custom registration pages, send custom invitations to registered users, and help create unique URLs for individuals who register on their registration page.

Get more details in the API documentation.

Available now.


BlueJeans Events Release – November/December, 2017


New Features and Enhancements

Secondary PSTN Support

Secondary PSTN support has been added for all BlueJeans Events. Now, every event will have support of two PSTN services in an active-active mode, providing crystal clear audio.

Generally available early December.

HTML5 Recording

HTML5 based recording playback will now be available to enhance the video viewing experience. Now users can view recorded events on a wide range of browsers without the need for additional downloads.

Generally available by mid December.

Billing Plan Entitlement

Admins can now selectively assign billing plans for specific users through their respective profile pages under the Manage Users tab.

Generally available early December.

Event Option Configuration

Admins can now enable or disable the Raise Hand and Display of Attendee Count features at the enterprise level. If enabled at the enterprise level, event organizers also have the ability to disable these features when scheduling an event.

Generally available early December.



BlueJeans Rooms Release – December 2018/January 2019


Dolby Voice Room

Available Now

We are proud to announce the general availability of BlueJeans Rooms featuring Dolby Voice Room. Dolby Voice Room provides the following benefits:

    • HDMI Content Share
    • Embedded and Secure Operating System
    • Smart Camera Framing
    • Whiteboard Detection
    • Support for BlueJeans Meetings and BlueJeans Events

HDMI Workflow for Always-On HDMI Fed Peripherals (Dolby Voice Room)

Available Early December

Dolby Voice Rooms that are connected to an “always on” HDMI feed (like Extron Boxes and Apple TV’s) can take advantage of a new, optional workflow that Support can enable to ensure the appropriate content is available on the screen. Users can also choose to always revert the HDMI feed back to the peripheral device when out of a meeting or the meeting has ended (great for Barco Click Share and Solstice Pods).

 


BlueJeans Rooms Release – October/November, 2018


Gateway for Microsoft Teams

Available October 31 (North America Release)

BlueJeans Gateway for Microsoft Teams is a cloud-based gateway to enable your exiting SIP and H.323 room systems (e.g. Cisco, Polycom, Lifesize) to join a Microsoft Teams Meeting. This release supports One-Touch join from Cisco, Lifesize, and Polycom touch panels.

 


BlueJeans Rooms Release – September, 2018


Video/ Content “Swap”

Available September

We are giving users a new option to swap between the presented content and the meeting video. The control can be found on the Layouts tab on your room device. When the user taps “Swap Video” the content and meeting video will switch. If it is a dual-screen Room, the self view and the content will swap.

Removing Enterprise Name from Out-of-Meeting Screen

Available September

We will be removing the registered enterprise name from the out of meeting screen and moving that information to the settings area of the Dolby Conference Phone app and the iPad app. The removal of the meeting room name will allow for a cleaner look while allowing the admin to verify the registered enterprise.

New Out-of-Meeting Screen

Available September

We have added a new image to the out-of-meeting screen for Rooms. Stay tuned for more updates in this area. We would love to hear your feedback at roomsfeedback@bluejeans.com

 


BlueJeans Rooms Release – July/August, 2018


New Out of Meeting Screen

Available Early August

We have refreshed the out of meeting screen with a new wallpaper! Let us know what you think! There will be more to come on this front, including the upcoming meetings view which will be coming in the next release.

Kaptivo Integration

Available Early August

Users can now collaborate and share their whiteboard with everyone in a BlueJeans meeting with our integration with Kaptivo. If you are interested in adding Kaptivo to your BlueJeans Room, please visit https://kaptivo.com/bluejeans/ for more information.

Recording Button

Available Early August

Users will now have the ability to record meetings from the Room interface on an iPad and Dolby Conference Phone by tapping the record button and entering the moderator passcode.

Quick Join Enhancements

Available Early August

Additional functionality has been added to the Quick Join feature that allows the user to view all upcoming meetings for the day. When a user enters a Quick Join enabled room, the in-room control (iPad or Dolby Conference Phone) will allow the user to go into “personal mode,” which will display personal upcoming meetings and upcoming room meetings.

Restricted Event Join

Available Early August

Users will now have the ability to join a restricted event by entering event ID and passcode.

 


BlueJeans Rooms Release – May/June, 2018


Logitech Meetup – Mute/Unmute in Rooms iOS App

Available Early June

For enterprises utilizing Logitech Meetup in their BlueJeans Rooms, users will be able to use the mute/unmute feature on the Rooms iOS app for iPad without having to use the remote-control.

Relay Listener Service Improvements

Available Early June

We have made significant improvements on deploying the Relay Listener Services within an enterprise. With auto proxy detection, the Relay Listener Service will now auto detect proxies on installation. Users can now also pair a new listener service to their enterprise from a webpage.

Join BlueJeans Events with the Dolby Conference Phone

Available Now

For Dolby Conference Phone rooms enabled with BlueJeans Events, users will now be able to join BlueJeans Events by entering the EventID.


 


BlueJeans Rooms Release – March/April, 2018


Out of Meeting Screen Sharing

When a user initiates screen sharing, the URL will now appear not only on the Dolby Conference Phone or the iPad app (depending on the type of BlueJeans Room) but also on the room Monitor/ TV for ease of reading.

Available now.

Dolby Conference Phone - Spatial Audio Mode

If a room does not require video meetings (phone booths for instance), we have added an optional out of the box configuration that enables BlueJeans Rooms with Dolby Conference Phone featuring Spatial Audio for one-button meeting join for the Spatial Audio experience. To learn more, visit: https://support.bluejeans.com/knowledge/DCP-spatial-audio.

Available in April.

Dolby Conference Phone - Microsoft Exchange and Office365 Direct Calendar Connect

Connect a calendar to populate upcoming meetings on the Dolby Conference Phone device allowing users to experience the BlueJeans Room’s one-touch join functionality.

Available in April/

Dolby Conference Phone - Small Room and Orientation Settings

Users can now configure the BlueJeans Rooms with Dolby Conference Phone with the small room setting that reduces microphone levels providing an optimal audio experience. The orientation setting is to adjust the direction of the device with respect to the camera for effective spatial audio.

Available now.

Kaptivo Integration

Many conference rooms have a whiteboard. The BlueJeans Rooms integration with Kaptivo allows the physical room whiteboard to be broadcast into the BlueJeans Meeting with one-button ease of use.

Available in April.

Kaptivo Status

Any room with Kaptivo will have the device details listed in the Rooms details page.

Available in April.

No Sleep / Hibernate Mode as Part of Post-Install Script

When the post-install script has been executed after room pairing, the room PC will not sleep or hibernate as part of the initial configuration. These settings will be applicable on the current power plan. If the user / IT administrator later changes the power plan, these settings will be overridden.

Available by mid-April.

Indication of Disconnected Media Devices

If a media device such as camera or speaker get disconnected, then this will be indicated on the Room details page.

Available now.


 


BlueJeans Rooms Release – January/February, 2018


Dolby Conference Phone

Dialing with Screen Share

When using a 3rd party web conference, it is sometimes necessary to dial into the audio portion via PSTN. We have added a button for generating the out-of-meeting URL to share the 3rd party web conference with others in the room.
To learn more, visit: https://support.bluejeans.com/knowledge/DCP-phone-dialing.

Available now.

Spatial Audio

If a room does not require video meetings (phone booths for instance), we have added an optional configuration that enables BlueJeans Rooms with Dolby Conference Phone featuring Spatial Audio.
To learn more, visit: https://support.bluejeans.com/knowledge/DCP-spatial-audio.

Currently in Limited Availability. Contact your account team for more information.

Relay

Relay v2.14

New, external calendar integration APIs allow users to insert, update or delete lists of externally managed meetings with new POST/PUT/DELETE APIs. Click here for documentation.

Available now.

 


BlueJeans Rooms Release – November/December, 2017


New features

New iOS App v1.8

We will be releasing a new iOS App v1.8 that will improve general bug fixes and enhance performance. To ensure that there is no disruption to your BlueJeans Rooms, please update the BlueJeans Rooms iOS app to v1.8 here on November 20th.

Generally available November 20th.



BlueJeans Command Center Release – December 2018/January 2019


Long-Running Meeting improvements

Available Now

Data for meetings longer than six hours is now accessible in Command Center.

Automatic Refresh of Live Statistics

Available Now

Live meeting statistics continue to be updated regardless if the user has the Command Center browser tab open or not.

Scheduled Automated Reports

Available Now

Admins can subscribe to a monthly PDF report on usage and trends that is delivered automatically in their inbox. This is an addition to the one-time report function available today.

 


BlueJeans Command Center Release – October/November, 2018


Splunk Add-On

Available Now

Search UX Improvements

Available Mid-October

Search is now available in a consistent manner across all Command Center tabs. An administrator can search for meetings, users and rooms from any tab and receive the appropriate results, regardless of the tab searched from.

 


BlueJeans Command Center Release – September, 2018


Scheduled Monthly Reports

Available Late September

Subscribe to a monthly PDF report on usage and trends and receive it automatically in your inbox. This is an addition to the one-time report function available today.

 


BlueJeans Command Center Release – July/August, 2018


Quality Alerts

Available Late August

Admins can create notification alerts for packet loss across BlueJeans endpoints.

Auto-Refresh Live Statistics

Available Early July

Users will have the option to receive refreshed live statistics even when the Command Center tab is inactive.

 


BlueJeans Command Center Release – May/June, 2018


Live Meeting Control: Mute/Unmute Options

Available Late June

Moderators will now have the option to mute and unmute all participants in a meeting inside the Live Meeting Control panel.

Performance Improvements

Available Late June

Several performance improvements within Command Center have been made to help users search faster for meetings, users and rooms. In addition, the top summary banner, feedback summary widget and users listing tab performance will also be quicker.

Daily Active User Trend

Available Early June

A new widget within Command Center will display the trend in daily active users – which will enable admins to monitor BlueJeans user adoption over time.

Wi-Fi Status Information

Available Mid-May

The Summary Stats within Command Center will now provide visibility into whether Windows and Android participants were connected over Wi-Fi during the meeting –enabling IT administrators to troubleshoot for connectivity issues.

Private IP Address

Available Mid-May

In addition to the public IP address (displayed as Remote Address), the Summary Stats will now also display the private IP address (assigned by the local network) when available. This will help IT admins locate and troubleshoot the source of the internal network endpoint.

Data Exposure Policy

Available Mid-May

Due to the new GDPR data exposure policy, Command Center will now only show data for up to 540 days from the current date.

 


BlueJeans Command Center Release – March/April, 2018


Individual Meeting Endpoint Report

Users can now export and share the endpoints listing for each meeting individually in a CSV file.

Available now

Charts Upgrade

The Highcharts library for Call Characteristics graphs has been upgraded to version 6.0 to provide better visuals for troubleshooting.

Available now.

Troubleshooting Updates

Red highlighting of poor statistics is now based on thresholds defined per endpoint type. For example, packet loss thresholds for the desktop app can be set at 4% whereas room systems can be set at 1%. This will be depicted in the tool tips over the highlighted stat.

Available now.

Recording in Live Meeting Control

Users can now start or stop recording via Live Meeting Control in Command Center.

Available with Command Center Pro. Contact BlueJeans Support to enable this feature.

Available by end of March.

 


BlueJeans Command Center Release – January/February, 2018


Command Center for Meetings

Email Alerts for Participant Ratings

Want to quickly learn about any participant issues or feedback? Now, you can set up email alerts to track participants who rate a meeting and resolve any issues quickly.

Available by mid February.

Search By Room Name

When a user reports a problem with a room system, you no longer need to ask for a meeting ID. Simply search for the room name and view the live/past meetings. Then, click on the links for further details and troubleshooting.

Available by the end of February.

Total Number of Participants

View the total number of participants who attended a BlueJeans meeting within a selected date range. This indicates adoption and reveals how many people inside and outside your organization are using BlueJeans.

Available now.

Troubleshooting Improvements

We made it easier to visualize stats in Command Center by renaming labels and statistics from the participant’s perspective. Now, you will see ‘Video Sent’ or ‘Received’ on the meeting details and participant details page.

Available now.

Command Center for Events

Statistics on Presenter and Moderator Endpoint Quality

View presenter and moderator statistics by clicking on the participant row, which will show a pop-up. Troubleshoot any issues reported by participants by tracing variations in these metrics.

Available now.

Command Center for Rooms

Change the Room Name in Command Center

From the Command Center Rooms tab, you can change the room name and room location.

Available now.

 


BlueJeans Command Center Release – November/December, 2017


Command Center for Meetings

Search Improvements

The search functionality will now display the last few completed meetings in the search results drop down, making it easier to distinguish which meeting ended most recently.

Generally available late December.

System CPU for App Endpoints

The Call Characteristics graph now displays the overall System CPU for participants joining from BlueJeans app endpoints. The App CPU and System CPU utilization of the machine in use will help with troubleshooting any issues that arise.

Generally available late November.

Command Center for Rooms

Per room meetings chart

Each room page now displays a bar chart indicating the number of meetings held over the past 7 days in that room.

Generally available by late December.