Getting Started | Admin

Hello! Setting up your organization with BlueJeans is simple and easy.

These steps cover everything you need to transform your organization to be video first.

Step 1

Test Your Network

Step 2

Set up Users

Step 3


Step 4

Monitor & Optimize Your Account

1. Technical Set-Up & Support Contact

Optimize Your Network

Make sure your network is ready to support high quality video meetings


Determine the set up that will work best for your Enterprise. Users can also join a meeting through WebRTC

Need Technical Assistance? Please create a support case through If related to a meeting include the meeting ID, time and date of call.

2. Account Creation, Settings and Branding

Admin Controls

Review Group Settings, meeting features and user settings

Customize landing page options and logo options


Create User Accounts

Set users up with accounts or invite them to sign up

Create Accounts

Welcome Users

Send an email to announce the launch of BlueJeans and promote awareness.

3. Launch: Communications and Training

Train Your Users

Jumpstart your organization's adoption of video communications with self-serve video tutorials, or check out a live training

Get Users Started

Point your team to quick resources

Getting Started for Users


Announce your new BlueJeans Service to applicable employees

4. Monitor & Optimize Your Account

Access with Real-Time Analytics

With Command Center, you get real-time service intelligence for your organization

BlueJeans Relay

Make launching meetings from conference rooms fast and easy with touch-to-join BlueJeans Relay

Make the Most of BlueJeans

BlueJeans App Deployment

Jumpstart your users by deploying the BlueJeans App from a centralized management tool.

Learn How

Single Sign-On

Simplify user onboarding and secure the way your users connect to BlueJeans with single sign-on.

Learn How

Outlook Add-In Deployment

Allow your users to schedule meetings straight from Outlook by deploying the BlueJeans Outlook Add-In using a centralized management tool.

Learn How

BlueJeans Relay

Make launching meetings from conference rooms fast and easy with touch-to-join BlueJeans Relay.

Learn How

Expand Your BlueJeans

BlueJeans Rooms

BlueJeans Rooms lets users start video meetings with a single touch, even without reserving a conference room. Transform small conference rooms into video-enabled hubs.

Learn More

BlueJeans Events

BlueJeans Events reinvents town hall and all-hands meetings by blending the interactivity and engagement of a video meeting with the reach and quality of a broadcast event.

Learn More

Have More Questions?

Need Help?

Contact Support at
or via email at

Need Meeting Assistance?

Request help here.

General Inquiries?

(800) 403-9256