Style Guide
Style Guide
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Join video conferences on mobile phones, desktops, and multi-vendor room systems
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Join video conferences on mobile phones, desktops, and multi-vendor room systems. Join video conferences on mobile phones, desktops, and multi-vendor room systems. Join video conferences on mobile phones, desktops, and multi-vendor room systems
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Join video conferences on mobile phones, desktops, and multi-vendor room systems. Join video conferences on mobile phones, desktops, and multi-vendor room systems. Join video conferences on mobile phones, desktops, and multi-vendor room systems. Join video conferences on mobile phones, desktops, and multi-vendor room systems. Join video conferences on mobile phones, desktops, and multi-vendor room systems. Join video conferences on mobile phones, desktops, and multi-vendor room systems
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Join video conferences on mobile phones, desktops, and multi-vendor room systems
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Join video conferences on mobile phones, desktops, and multi-vendor room systems. Join video conferences on mobile phones, desktops, and multi-vendor room systems. Join video conferences on mobile phones, desktops, and multi-vendor room systems
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Join video conferences on mobile phones, desktops, and multi-vendor room systems. Join video conferences on mobile phones, desktops, and multi-vendor room systems. Join video conferences on mobile phones, desktops, and multi-vendor room systems. Join video conferences on mobile phones, desktops, and multi-vendor room systems. Join video conferences on mobile phones, desktops, and multi-vendor room systems. Join video conferences on mobile phones, desktops, and multi-vendor room systems
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Join video conferences on mobile phones, desktops, and multi-vendor room systems. Join video conferences on mobile phones, desktops, and multi-vendor room systems. Join video conferences on mobile phones, desktops, and multi-vendor room systems. Join video conferences on mobile phones, desktops, and multi-vendor room systems. Join video conferences on mobile phones, desktops, and multi-vendor room systems. Join video conferences on mobile phones, desktops, and multi-vendor room systems
Join video conferences on mobile phones, desktops, and multi-vendor room systems. Join video conferences on mobile phones, desktops, and multi-vendor room systems. Join video conferences on mobile phones, desktops, and multi-vendor room systems. Join video conferences on mobile phones, desktops, and multi-vendor room systems. Join video conferences on mobile phones, desktops, and multi-vendor room systems. Join video conferences on mobile phones, desktops, and multi-vendor room systems
Join video conferences on mobile phones, desktops, and multi-vendor room systems. Join video conferences on mobile phones, desktops, and multi-vendor room systems. Join video conferences on mobile phones, desktops, and multi-vendor room systems. Join video conferences on mobile phones, desktops, and multi-vendor room systems. Join video conferences on mobile phones, desktops, and multi-vendor room systems. Join video conferences on mobile phones, desktops, and multi-vendor room systems
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Superior Convenience
Expand your capacity to treat. BlueJeans lets you meet with more patients and medical personnel anywhere while reducing appointment times.
Treatment Efficiencies
Instantly share your latest presentations, documents and video clips. Share your entire screen or a single application.
Patient Reach
Make every consultation count. Deliver quicker, more effective treatment and better patient outcomes in HD video with unmatched Dolby audio.
Superior Convenience
Expand your capacity to treat. BlueJeans lets you meet with more patients and medical personnel anywhere while reducing appointment times.
Treatment Efficiencies
Instantly share your latest presentations, documents and video clips. Share your entire screen or a single application.
Patient Reach
Make every consultation count. Deliver quicker, more effective treatment and better patient outcomes in HD video with unmatched Dolby audio.
COMMUNICATE AND COLLABORATE WITH LIVE VIDEO CONFERENCING
Video, audio, and web conferencing that works with the collaboration tools you use every day.
Bluejeans Meetings
Expand your capacity to treat. BlueJeans lets you meet with more patients and medical personnel anywhere while reducing appointment times.
Bluejeans
Rooms
Instantly share your latest presentations, documents and video clips. Share your entire screen or a single application.
BlueJeans
Events
Make every consultation count. Deliver quicker, more effective treatment and better patient outcomes in HD video with unmatched Dolby audio.
COMMAND CENTER PLANS
Basic vs. Pro Comparison
Every BlueJeans service plan includes access to the Command Center dashboard and historical reports. Premium plans include Command Center Pro, which adds Live Meeting Control, real-time meeting metrics, and the option to export data for analysis.
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| Learn More | Learn More | |
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Services
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| Basic ME and MY TEAM only | Basic Plus | Advanced | Advanced Premier | |
|---|---|---|---|---|
| DEPLOYMENT: Onboarding plan and resources | ||||
| Onboarding Resources | Deployment Specialist | Onboarding Program Manager | Onboarding Program Manager + Technical Consultant | |
| Online Resources: Deployment Guides, Knowledge Articles | Yes | Yes | Yes | Yes |
| Network Assessment & Optimization | Yes | |||
| Accelerator Implementation: Bandwidth conservation technology for multiple endpoints attending event from same location | Quick Start | Quick Start | Fully Guided | |
| Room System Interoperation | Quick Start | Quick Start | Fully Guided | |
| Application Integrations | Quick Start | Quick Start | Fully Guided | |
| TRAINING: Online resources and instructor-led training | ||||
| Instructors and Training | Instructor-Led Training* | Instructor-Led Training | ||
| Online Resources: Video Tutorials + Quick Guides + Getting Started Portal | Yes | Yes | Yes | Yes |
| OPTIMIZATION: Methods to accelerate adoption and extend value of the platform | ||||
| Customer Success Management | Customer Success Manager | Customer Success Manager | Customer Success Manager | |
| Technical Account Management | Technical Account Manager | |||
| Proactive Data-Driven Consultation | Yes | |||
| SUPPORT: World-class technical support | ||||
| Knowledge Base | Yes | Yes | Yes | Yes |
| Technical Support | Email + Phone | Email + Phone + Chat | Email + Phone + Chat | |
| Support Hours | Business hours | Business hours | 24/7/365 | 24/7/365 |
| Response Time | 24 hours | 12 hours | 1 hour | 1 hour |
| Priority Queue | Dedicated service line + priority routing to an expert | Dedicated service line + priority routing to an expert | ||
| Meeting Assist: Pre-meeting planning, moderated rehearsals, and live meeting moderation by BlueJeans, and post-meeting reports & analysis | Available for purchase | Up to 4/month | Up to 4/month | |
| Event Assist: Pre-event planning, moderated rehearsals, live event moderation by BlueJeans, and post-event reports & analysis | Available for purchase | Up to 2/month | Up to 2/month | |
| VOICE OF THE CUSTOMER: Closed loop processes to enhance customer experience | ||||
| Continuous Improvement: Enhanced services through customer insights | Yes | Yes | Yes | Yes |
Customer Content
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The Blue Jeans video platform has been immensely helpful to us. It has saved us from fiddling around with inferior solutions, being forced to use different software depending on whom we were meeting with or being limited to a phone call. The Blues Jeans network has solved a lot of problems for us.
Mohammad Hassan, IT Support Officer