Shortly after deploying BlueJeans Meetings, a leadership change within the company created urgency for a large town hall event. Illumina’s brand-new CEO, Francis deSouza wanted to introduce himself to the entire company, wanted to do it virtually, and wanted every site to participate and be able to ask questions — all within his first month with the company.
In retrospect, CIO and Head of Global Facilities Norm Fjeldheim laughed about the unbelievably fast turnaround that made the town hall possible. “We had no infrastructure and wanted to deploy to every site in a month.” Although Illumina’s IT department was against the clock, Fjeldheim vividly remembers this critical introduction with BlueJeans Events. “It was the craziest proof of concept I’ve ever been through. BlueJeans just came in and made it happen. The CEO was so happy with the new technology that we’ve hosted a virtual town hall every month since,” Fjeldheim said.