TWO MEN AND A TRUCK Franchises Accelerate Shift to Virtual Consultation and Expand Their Territory Using BlueJeans

To provide an accurate cost estimate, moving companies typically visit a customer’s location to review what needs to be moved. But this can be costly and time-consuming. To make their estimation more accurate and efficient, TWO MEN AND A TRUCK franchises in Michigan’s Oakland and Genesee counties decided to go virtual. By using BlueJeans to make estimation a virtual process, they’re now leaner and more agile. And the accuracy of their estimates has reached an all-time high.

Challenge

• TWO MEN AND A TRUCK franchises in Michigan’s Oakland and Genesee counties needed an effective way to virtually and accurately estimate moving jobs.

Solution

• They transitioned away from estimating moving costs in person and replaced their old video conferencing platform with BlueJeans Meetings.

Results

• The franchises sped up their shift to virtual consultations, avoiding disruption to business during COVID-19.

• They have saved time and costs, while reaching an all-time high of 87% in their estimate accuracy.

• They now cover areas that were previously too far away to perform estimates, enabling them to expand their business.

• Internally, the franchises have been able to hire workers despite COVID-19 restrictions.