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Customer Story

TWO MEN AND A TRUCK Franchises Accelerate Shift to Virtual Consultation and Expand Their Territory Using BlueJeans

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To provide an accurate cost estimate, moving companies typically visit a customer’s location to review what needs to be moved. But this can be costly and time-consuming. To make their estimation more accurate and efficient, TWO MEN AND A TRUCK franchises in Michigan’s Oakland and Genesee counties decided to go virtual. By using BlueJeans to make estimation a virtual process, they’re now leaner and more agile. And the accuracy of their estimates has reached an all-time high.

Challenge

  • TWO MEN AND A TRUCK franchises in Michigan’s Oakland and Genesee counties needed an effective way to virtually and accurately estimate moving jobs.

Solution

  • They transitioned away from estimating moving costs in person and replaced their old video conferencing platform with BlueJeans Meetings.

Results

  • The franchises sped up their shift to virtual consultations, avoiding disruption to business during COVID-19.

  • They have saved time and costs, while reaching an all-time high of 87% in their estimate accuracy.

  • They now cover areas that were previously too far away to perform estimates, enabling them to expand their business.

  • Internally, the franchises have been able to hire workers despite COVID-19 restrictions.

Industry

Transportation and Logistics

HQ Location

Lansing, Michigan

Website