Customer Story

Pine Rest Delivers Telehealth to Patients Using Reliable Video Calling

Pine Rest Christian Mental Health Services is one of the five largest free-standing behavioral health providers in the U.S. To successfully expand their telehealth service and deliver scalable, reliable, and secure patient/clinician connections, they introduced BlueJeans' video calling and meetings platform.   

Challenges:

  • Establish a scalable, streamlined system to meet growing telehealth needs.
  • Safeguard private patient and clinician information.

Solutions:

  • BlueJeans Meetings connects multiple devices via video while easing service deployment in virtual environments.
  • BlueJeans helps maintain security via HIPPA compliant connections.

Results:

  • Increased service availability when expanding from 5 to 60 clinicians.
  • Reduced scheduling wait times for first patient appointment.
  • Increased telehealth access via mobile devices. 
Industry
Healthcare
HQ Location
Grand Rapids, MI