High 5 Plumbing is blazing a trail by doing business in new ways. Using the video conferencing platform BlueJeans Meetings, the company is pioneering virtual cost estimation, streamlining its operations, and expanding its workforce and markets.
Objective
- High 5 Plumbing wanted to make the process of providing cost estimates easier and more efficient.
Solution
- The company adopted BlueJeans Meetings as the sole video conferencing platform for its virtual cost estimate service, called High 5 Live.
Results
- High 5 Plumbing has sped up the process of setting up video calls and made them easier to join, improving customer experiences.
- The business has reduced its operating costs by offering virtual estimates.
- About 70% of callers who would have said no to an in-home appointment opt for a video chat.
- The company has grown its pool of technicians, while enabling them to better manage their time.
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