Application leaders in IT who are responsible for unified communications and collaboration strategies need to acquire innovative and cost-effective meeting solutions that will fuel increased collaboration, in order to support the changing nature of work in the digital workplace.
Audioconferencing, videoconferencing and web-conferencing services have been in place for many years. Their purpose is to provide virtual meeting places that allow employees to engage with each other, their partners and clients in order to share information, accomplish work tasks and reach a consensus on business decisions. In 2017, anticipating evolving market trends, Gartner decided to bring the disparate conferencing services together into a market that we call "Meeting Solutions."
Read Gartner's full synopsis on the "Meeting Solutions" market in this report.