The concept of all centralizing all communication methodologies (presence, instant messaging, voice, video, and messaging services) within a single system and software client, a.k.a. unified communications or UC, is certainly not new. Not only does UC make sense from an infrastructure and cost viewpoint, it makes sense from a user experience and ease-of-use perspective.
Today, the vast majority of medium and large enterprises have deployed some form of UC solution. A Wainhouse Research (WR) Q4 2015 survey of 100 enterprise IT decision makers revealed that 96% of those organizations surveyed have deployed at least one unified communications platform. As shown in the chart below, Cisco and Microsoft hold commanding leads over other UC solutions.
When the video capabilities within Skype for Business are not adequate for your organization’s needs, what can you do?
In this white paper, Wainhouse Research examines the reasons why you would look outside of Skype for Business for robust video capabilities and what your best options are.
Read this ebook if you want: