Release Notes

Version 45 (Released July 20)

Background Blur

Users will now be able to blur their background when sharing their video on iOS devices. 

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Version 45.1 (July-end release)

• Telehealth Tile Support (See Telehealth)
• Apple Health Support (See Telehealth)

Version 46 (September release)

Waiting Room Moderation

Moderators will now be able to join meetings from the mobile iOS applications and manage their waiting rooms.  This includes the ability to view waiting rooms, admit participants to a meeting from the waiting room, deny participants from joining a meeting and sending meeting participants to the waiting room.

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Profile Picture Displayed During Video Mute 

Upon muting video in meeting, only users’ initials are displayed to other participants of the meeting in iOS devices.  This update will allow iOS users (iPad and iPhone) to see the profile image, if present, of a meeting participant when that participant is muted. 

Open Breakout Sessions

Available on Windows, Mac version 2.31 (August) 

Moderators can now allow participants to choose breakout rooms. Once breakout session is initiated, Participants will get to see all the Rooms those are marked Open to Choose and Join. 

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Self-View Improvements

Available on Windows and Mac version 2.30 (July)

Beginning with Desktop app v2.30 on macOS and Windows, users can now move their self view into the feed while in Gallery View.

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Accessibility Improvements

Available on Windows and Mac version 2.29(June)

Visual changes have been made with color, font size, and icons to improve usability for visually impaired participants.

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Moderator Chat Clear

Available on Windows and Mac in August

Moderators can now delete the public chats for all users in their meeting via a menu option in the chat section of the app.

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PSTN Number Updates

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Interactive Tiles

Available on Linux in July

Moderators can interact with the participant thumbnail to access quick actions such as Mute / Unmute, View Local time, Pin / Unpin.

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Available in Version 2.11 (July) 

Administrators can now customize the Default Dial in numbers shown to Attendees at the Enterprise level. The setting "Default Dial-In Number location" is set to the United States by default. Admins can modify it by selecting a country of their choice from the list. Click here for detailed instructions

Available in August

Like a live-streamed event, BlueJeans Events hosts will be able to embed Event recordings onto an external website and continue to engage on-demand audiences.  

Available in Version 2.11 (July) 

Organizers can now restrict the event duration. If restricted, the event will be terminated after the event duration has elapsed and no overage fee would be incurred.

Available in Version 2.11 (July)

All the chats in an event will now have emoji support. 

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Apple Health integration is focused on bringing pre-assessment vitals in to a televisit to help enhance a virtual encounter with data similar to what could be gathered in an in-person encounter.

For the initial integration, the data we will pull will include:

• Heart rate data: heart rate, resting heart rate, walking heart rate average, ECG, & irregular heart rate events
• Step Count
• Number of times fallen
• Walking: walking speed, stair ascent, stair descent
• Sleep analysis

How the integration will work:

Patients who are joining from their iPhone, using the native BlueJeans iOS app, will be able to sync their Apple Health data from within the patient landing experience or within the televisit from the televisit tile to bring that data in to the visit. Once synced the provider will be able to see and interact with that Apple Health data from the televisit tile. The provider can expand data as well as screen share the data for using during the televisit.

Feature Support:

• Patient Sync: Patient syncing of Apple Health Data will only be supported on BlueJeans native iOS app, ONLY on iPhone.
• Provider View/Interact (within the televisit tile): BlueJeans native Mac, Win, iOS apps, WebRTC.

** Note: No support on native Android app until after v2 is released. No mobile WebRTC support for moderators

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Available in August 2021

The televisit tile is a place where any data gathered within the patient landing experience or within the televisit will be placed. The data owner (patient) will be able to add/edit/delete the data and the provider/moderator will be able to view/delete/copy the patient data. 

For initial release this will include:

• Chief complaint/symptoms
• Apple Health data

Feature Support:

• Patient/participant Add/View: native Mac, Win, iOS apps, mobile WebRTC & WebRTC.
• Provider/Moderator View: Mac, Win, iOS apps, and WebRTC.

** Note: No support on native Android app until after v2 is released. No mobile WebRTC support for moderators  

Enterprise admins can now monitor and track all telehealth visits in Command Center.  

Available in August 2021

With version v1.4, customers using Facebook Portal for BlueJeans Meetings can have an immersive meeting experience by getting audio through their paired Bluetooth device and viewing and responding to in-meeting chat messages from their portal devices.

Open Preview (Beta) Available Now

BlueJeans Rooms Native Support for Poly G7500, Poly Studio X50, and Poly Studio X30 (along with TC8 Touch Controller) is now available for preliminary user testing.  As a part of the Beta version, we are offering a limited set of features available in English language only. Please reach out to support for more details.

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Available in August 2021

Data security is the foundation of every organization. To continue to offer a secure means of communication to our systems, BlueJeans Gateway for Teams will move all the online services to support Transport Layer Security (TLS) 1.2+ and will disable TLS 1.0 and TLS 1.1 encryption protocols from August 15, 2021. To avoid any service disruption while using  BlueJeans Gateway for Teams, customers are advised to upgrade the supported encryption protocol for their endpoints to TLS 1.2.  Please check here for more details.

Available in July 2021

Customers using BlueJeans Gateway for Microsoft Teams can now choose to disable content share from VTCs either at the tenant level or at the IP level by using the feature flag. More details can be found here.

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Available in July 2021

Customers using BlueJeans Gateway for Microsoft Teams can now opt to customize the notifications/ warning banner to their preference. More details can be found here.

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Available in July 2021

Customers can now choose to add endpoint level feature options overriding tenant settings (for features like secure call/geo language support). More details can be found here.

Available Now as Limited Preview

Enterprise admins can now experiment with new analytics to retroactively monitor meeting call quality across the enterprise. They can use the new M-Score to analyze call quality across various IPs, countries, Bluejeans clients and find patterns, derive insights and pro-actively address issues. They can also view the list of top users affected by poor call quality and debug their call logs through Command Center. 

Available in August 2021

BlueJeans has released a brand new SDK for our customers, partners & developers to integrate and bring the power of BlueJeans Meetings on their android applications. BlueJeans Android Client SDK is a bundle of Audio, Video Conferencing Meetings API, with an easy-to-use sample app(s) which work seamlessly across all your android devices and enables users to enjoy audio, video, screen sharing and many more features. With BlueJeans SDK, you can schedule, join meetings, chat, share your screen and create brand new use cases that are relevant to your industry.

Feature support:

• Audio and Video Permission handling
• Join, End Meeting
• Self-Video
• Remote Video, Remote Video states
• Content receive
• Audio and Video self-mute
• Orientation handling
• Video device enumeration, Selection
• Audio device enumeration, Selection
• Video Layout switch
• Participant list
• Participant properties: Audio mute state, Video mute state, is Self, Name and Unique Identifier
• Screen Share
• Log Upload
• Multi stream support (Sequin Video Layouts)
• Enable torch / flash unit on a device
• Set capture requests such as zoom, exposure on the active video device
• Public and Private meeting Chat
• Remote Video and Content mute
• Meeting Information (Title, Host name, URL) property

For pre-requisite and related details, please refer to Android Client SDK github repo and Getting Started guide.

Retiring Legacy Dial-In Numbers

Targeted for Release: March

BlueJeans will occasionally deactivate legacy dial-in phone numbers, replacing them with numbers that offer an improved voice quality experience. Learn More.

Waiting Room

Maintain the privacy of your meetings with automatically enabled waiting rooms. Meeting hosts now have better control over who can join their meetings with the ability to easily admit or deny attendees. Learn more.

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Google Calendar Add-on Taskpane

Targeted for Release: June

BlueJeans Google calendar add-on taskpane lets the user choose Scheduling settings directly from Google Calendar.

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Profile Image for Non-Video Participants

Available on Windows and Mac version 2.29 (June)

Fight video fatigue with the ability add a profile picture in meetings when your camera is turned off!

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Binge Meetings

Available on Windows version 2.28 (March). Targeted release on Mac: July

Transition quickly and effectively from back-to-back meetings. On-screen notifications provide one-click access to join your next meeting without having to return to the meeting dashboard. Learn more

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Enhanced Waiting Room

Available on Windows and Mac in June

Maintain the privacy of your meetings with automatically enabled waiting rooms. Meeting hosts now have better control over who can join their meetings with the ability to easily admit or deny attendees. Learn more.

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Pre-Assigned Breakout Sessions

Available on Windows and Mac version 2.29 (June)

Create breakout rooms and assign participants before your meeting, enabling breakouts without needing setup in your meeting. Learn More

Content Zoom Improvements

Available on Windows and Mac version 2.29 (June)

Having trouble reading a shared screen? Use the new magnification buttons to increase the size of content!

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Multi-Participant Pinning

Available on Windows 2.28, Targeted for release on Mac: December

Participants can now pin up to 25 participants simultaneously across different video layouts.

HID (Human Interface Device) Support

Available on Windows and Mac version 2.28 (March)

Users can now conveniently mute a call on wired Jabra USB devices with our newest hardware integration support.

Moderator Editing of Participant Names

Available on Windows Version 2.28 (March) and Mac version 2.29 (June)

Moderators can now edit participant’s names within meetings.

Support for Apple Silicon

Available on Mac version 2.28 (March)

BlueJeans for macOS now supports Apple Silicon devices. This version can be found here.

Upgrade to the latest version of Desktop app

Targeted for Release: April

Bluejeans regularly provides new versions of the Desktop app to release new features and fix bugs. We recommend users to upgrade to the latest available version (2.26) of the app for the best experience. After April 30, 2021, all the clients on older versions (versions below 2.26) will receive a forced upgrade when trying to join meetings. More details.

Zapier for Meetings & Events

Targeted for Release: April (version 1.0.3)

Zapier is an online automation tool that connects your favourite apps, such as Gmail, Slack, Mailchimp, and more. You can connect two or more apps to automate repetitive tasks without coding or relying on developers to build the integration. It's easy enough that anyone can build their own app workflows with just a few clicks. BlueJeans has created Zaps for Meetings & Events, this will allow our customers to create their own workflows to connect with multiple existing Zaps.

Bluejeans Bot for Facebook Workplace

Targeted for Release: May

New BlueJeans Bot lets Workplace users schedule, invite users and join a BlueJeans meeting from Facebook Workplace Chat or group chat. The old bot is being retired and replaced with the new one to meet the FB workplace updates.

Dolby Audio Modes (iOS)

Targeted for Release: March (version 43)

Certain environments require optimized settings for a user when in a meeting. Dolby Audio modes help facilitate the right audio profile for use cases many of our users need.

There are modes for musicians to turn off the Dolby Voice mode as well as audio fencing for larger and smaller areas.

BlueJeans Telehealth

Targeted for Release: March (version 43 iOS)

For our BlueJeans Telehealth customers, the BlueJeans mobile app will support telehealth from an end user perspective. Features supported on BlueJeans mobile apps include; patient landing experience, interpreter integration, and EHR integration. These features are available for our BlueJeans Telehealth customers to give their patients and providers a great mobile visit experience.

Background Blur Enhancements - Android

Targeted for Release: March (version 46 Android)

In version 45 of our Android app, we added the option to blur your background before entering the meeting, we have expanded on this in version 46 to allow a user to change, start, stop blur in the meeting as well!

Targeted for release: May (version 2.10)

Provides an event setting to enable/disable 1:1 chat between Moderator & Attendees.

Available Now (Version 2.9)

An enterprise admin can now enable auto-deletion of all event data like recordings, polls, Q&A, participant info etc after any number of days. By default, auto deletion is disabled.

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Available Now (Version 2.9)

Enables a group chat between all the moderators and presenters in the event. This will be available to every moderator and presenter in the event.

Targeted for release: May (version 2.10)

Customers using BlueJeans API to power their event registrations will now be able to send out the registration emails via BlueJeans. Under the API registration, they will have an option to control the registration emails. By default, it is unchecked. If checked, BlueJeans will send out the registration emails.

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Available Now (Version 2.9)

Like the attendee player, an event host can now also embed Events attendee engagement widgets (Q&A, Poll, & Chat) with several customization options into an external website and have an integrated event experience on your website.

Available Now (Version 2.9)

Moderators will now have the option to expand/collapse the Q&A and poll layout to better handle the event engagement.

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Targeted for release: May (version 2.10)

Event hosts can control if an email will be sent (or not) to all the attendees when an edit is made to the event. This would give them better control over the communications being sent for the event. The host will be prompted with the below screen after any changes.

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Targeted for release: May (version 2.10)

This enables an option in the event settings to restrict the number of attendees that can join the event. If checked, the capacity will be limited to the number of attendees supported by the user’s plan and no overage fee would be applicable.

Available Now (Version 2.9)

The event host can now create an event with a new permission type “Everyone in the organization and invited participants from outside.”

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BlueJeans Telehealth is a simple, smart way for providers to meet with patients over video. By mapping the user experience to clinical team workflows, BlueJeans Telehealth helps replicate the experience of on-site appointments and patient interactions while also providing the flexibility of virtual care. Some of the key points that make BlueJeans Telehealth smart, simple, and a trusted platform are:

· Built for quick access and easy patient experience.

· Mapped to clinical team workflows to replicate on-site visits and patient interactions.

· Meets all applicable electronic protected health information (ePHI) requirements outlined under the Privacy and Security Rules to support your compliance goals

Click here for the BlueJeans Telehealth Data Sheet

Features:

Quick join mode. Makes video visits easy for providers and patients, with no downloads required. Join through web browsers from any desktop or mobile device.

EHR integration. Provides patient and provider access to BlueJeans Telehealth from existing EHR workflows with dedicated support for integration and deployment.

Patient landing experience. Customizable pre-visit landing experience mirrors an in-person visit by providing virtual options for symptom capture and educational materials.

Interpreter integration. Provides click to connect functionality within the televisit using integration with medical interpreter services, AMN Language Services (formerly Stratus) and Voyce, covering 200+ languages, including American Sign Language.

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Targeted for Release: July/Aug

Action Required:

Dialing by bjn.vc (FQDN): If your SIP/H.323 devices or supporting infrastructure is programmed to dial bjn.vc, there is no action required, if not set update the setting to dial by FQDN: bjn.vc .

Custom IVR: If you have a custom IVR, you will need to configure your SIP/H.323 devices or supporting infrastructure to dial your custom hostname (e.g. companyname.bjn.vc).

https://support.bluejeans.com/s/article/Updated-Global-IP-Address-SIP-H-323

Background Blur & Expanded Gallery View Support for Facebook Portal

Targeted for Release: Available now (version 1.3.0.16)

Customers using Facebook Portal devices from home offices for BlueJeans Meetings will have an improved in-meeting experience with support of Background Blur and Expanded Gallery view support with upcoming v1.3 release. This release will also enhance the user experience with host of new features like “Who’s talking Indicator”, Google Calendar integration support, Hardware mute support, pinch to zoom support and many other fixes. Click here to know more.

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Customers using Teams “MeetNow” option to create instant meetings can now see BlueJeans Gateway information in Meeting Invites. Click here to know more details.

O365 admins planning to setup Teams Gateway can now use updated Teams GW Consent Form which reflects the required permissions and the restricted WRITE access permissions. More details can be found here.

Targeted for Release: Late May 2021

BlueJeans is bringing administrative level controls for this feature for admins to enable/disable “Attendee Passcode for scheduled one-time meetings” at enterprise level or individual user level.

Attendee Passcode feature for user’s scheduled one-time meeting lets meetings hosts enforce a passcode (few random set of digits) for the participants to enter before joining the meeting. If incorrect passcode is provided, participant is denied entry into the meeting.

• For higher account security, BlueJeans recommends “Attendee Passcode” setting to be enabled & enforced at enterprise level, such that all existing and new users added here after, inherits the defaults set at enterprise level.
• So, by default, BlueJeans provides this setting as enabled and enforced at enterprise level. Admin can choose to allow this setting to be configurable by user from admin portal.

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Targeted for Release: June 2021

Administrators can now upload users profile picture on behalf of the users in Enterprise Admin.

Targeted for Release: May 2021

'Search by Encounter ID’ enables CC users to search for meetings that are associated to an Encounter ID. An Encounter ID is a unique identifier, created in EHR systems like EPIC, which is associated to a patient and a doctor for their appointment. This ID is associated with BlueJeans meetings as part of the integration.

IT admins would now be able to search in Command Center via Encounter ID and know details of the meetings, people who joined and related telemetry information.

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Zapier for Meetings & Events

Targeted for Release: March (version 1.0.0)

Zapier is an online automation tool that connects your favorite apps, such as Gmail, Slack, Mailchimp, and more. You can connect two or more apps to automate repetitive tasks without coding or relying on developers to build the integration. It's easy enough that anyone can build their own app workflows with just a few clicks.

BlueJeans has created Zaps for Meetings & Events, this will allow our customers to create their own workflows to connect with multiple existing Zaps.

Retiring Legacy Dial-In Numbers

Targeted for Release: March

BlueJeans will occasionally deactivate legacy dial-in phone numbers, replacing them with numbers that offer an improved voice quality experience.

https://support.bluejeans.com/s/article/Retiring-Legacy-Dial-In-Phone-Numbers

Spotlight in Browser Experience

Targeted for Release: March (version 47)

Moderator can put Spotlight on one of the participants so that the participant video thumbnail stays persistent in the meeting.

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Transcription in Browser Experience

Targeted for Release: March (version 47)

When moderator enables Recording in the meeting, the real-time transcription service will be launched and accessible (according to licensing).

New Download Experience

Targeted for Release: March

When a user does not have the app installed, BlueJeans meeting link will detect that and auto-download the Desktop Application. The download progress will be seen on the screen and post successful download the user will be informed on next steps for how to install the application.

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Upgrade to the Latest Version of Desktop App

Targeted for Release: May

BlueJeans regularly provides new versions of the Desktop app to release new features and fix bugs. We recommend users upgrade to the latest available version (2.26) of the app for the best experience. After May 31, 2021, all the clients on older versions (versions below 2.26) will receive a forced upgrade when trying to join meetings. More details.

Targeted for Release: Late March 2021

BlueJeans is introducing a way for Admins to view and assign multiple Events plans to the users. Details of plan include Subscription name, Valid through and Plan ID for reference purposes.

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Targeted for Release: April/May

Action Required:

Dialing by bjn.vc (FQDN): If your SIP/H.323 devices or supporting infrastructure is programmed to dial bjn.vc, there is no action required.

Custom IVR: If you have a custom IVR, you will need to configure your SIP/H.323 devices or supporting infrastructure to dial your custom hostname (e.g. companyname.bjn.vc).

https://support.bluejeans.com/s/article/Updated-Global-IP-Address-SIP-H-323

Targeted for Release: Available Now (version 2.27)

Customers using Cisco, LifeSize, Poly, or any other SIP/H.323 devices with Relay (v2.27 onwards) can now receive Skype for Business calendar invitations and join Skype for Business calls with One-Button-to-Push ease. In addition to generic Skype for Business invites, the latest Relay version will also have the expanded flexibility to support customized invites. Check here for more details.

Note: Endpoints must support Skype for Business calls, or the enterprise should have an existing Skype for Business deployment setup with a third-party Skype for Business Gateway solution.

Targeted for Release: Available Now

Customers using third party meeting systems often find it difficult to unmute once muted by moderator. Customers using BlueJeans Gateway for Microsoft Teams supported endpoints will now have the ability to opt for “ignore moderator mute” feature for specific endpoints depending on the use case. More details can be found here.

BlueJeans Gateway for Teams enabled (SIP) endpoints will now support high resolution 1080p HD video. Customers/partners interested in enabling 1080p video for their tenant should reach out to sales team/account managers to know more about the feature, pricing details, and the lead times on deliverables. Check here for more details.

Targeted for Release: Available Now

Customers using BlueJeans Gateway for Teams will now be able to join Teams Live Events as Presenter. For more details on how to use the feature, please check here

Targeted for Release: Available Now

In addition to Large Gallery Mode, BlueJeans Gateway for Teams supported endpoints will now support Together Mode, which lets the participants feel they are in same shared space with everyone in meeting. Together Mode can be enabled from Desktop or mobile app only when there are at least 5 people in a meeting. More details about this feature can be found here.

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Targeted for Release: Available Now

BlueJeans Gateway for Microsoft Teams supported endpoints will now have the ability to view the spotlighted participant with support of SpotLight Feature. When the meeting presenter spotlights any participant (from Desktop / mobile app), the room systems participants layout would auto-switch to “Active Presence” layout and display the spotlit participant for rest of the meeting duration. More details can be found here.

Targeted for Release: Available Now

BlueJeans Gateway for Microsoft Teams customers will now have ability to setup an alternative VTC dial string instruction page depending on the network configurations and video endpoints configured. This setup will give the VTC users options to select the appropriate dial instructions based on the endpoint used and custom domain setup. Check here for more details.

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Self-View as a Part of Gallery View

Targeted for Release: December (v2.19)

When the Gallery view reaches 25 or more participants, your self-view (the thumbnail that is at the bottom-left corner of the App) becomes the last thumbnail of the Gallery View.

Switch to Full Screen

Targeted for Release: December (v2.19)

In a BlueJeans Meeting, you can toggle to Full Screen experience by clicking on the Full Screen button found at the bottom corner of the screen.

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Ability to Turn Off / On Display Audio-only Participants

Targeted for Release: December (v2.19)

Turn off the thumbnail view of Audio-only participants to see all Video enabled thumbnails together. The feature is available under Settings in the Application.

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Closed Captioning

Targeted for Release: December (v2.19)

Meeting participants using the BlueJeans Desktop App can turn on automated Closed Captions (subtitles) from the Settings tab.

Note: this is a paid feature. Please contact your Sales Rep/CSM/Support to buy the feature.

Floating Widget for Screen Sharing

Targeted for Release: December (v2.20)

When you are screen sharing, you can use the floating widget, to see yourself and others. The widget provides easy and quick access controls.

Breakout Rooms: Allowed Number of Rooms increased

Targeted for Release: December (v2.20)

Now moderators can create up to 75 breakout rooms in a BlueJeans Meeting.

BlueJeans Outlook Add-in (Outlook for Mac Experience)

Targeted for Release: Available

Microsoft Outlook for Mac v16.41 appears with a new look and feel, and includes a new feature that enables users to customize the Outlook calendar tool bar. BlueJeans Outlook Add-in is now, by default, tucked inside the three-dots menu. Users can customize their Outlook Calendar by clicking the three-dot ellipsis to move the BlueJeans button to a more visible spot on the ribbon as desired.

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Playback Keyboard Shortcuts

Targeted for Release: December

The following keyboard shortcuts will be available to control playback of BlueJeans Meetings recordings:

• Spacebar: Toggle Play/Pause
• ← and →: Seek backward/forward 5 seconds (show on player UI the rewind/forward progress)
• Home and End: When player is in focus, Home goes to start of chapter and End goes to end of chapter. When player is not in focus, the webpage moves up and down.
• j: Seek backward 10 seconds. (show on player UI the rewind progress)
• l: Seek forward 10 seconds. (show on player UI the forward progress)
• 0 to 9: Seek to a specific point in the video (4 advances to 40% of duration, 5 to 50%, etc...).
• c: Toggle On/Off subtitles/closed captions if available.
• Shift + ,: Decrease playback speed.
• Shift + . : Increase playback speed.

Participant Scrolling Improvements

Targeted for Release: December

Both Expanded Gallery View and People View will allow users to view all meeting participants by scrolling through multiple pages. For Expanded Gallery View, each subsequent page will retain the five most recent speakers at the top and support various layout types. This feature will be available both on Windows and Mac desktop apps.

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Participant Interactions

Targeted for Release: December (2.26+)

Moderators and participants will have the ability to interact with video tiles.

• Moderators will be able to: mute mic/video, pin, spotlight, direct message, lower raised hand for any participant.
• Participants will be able to: pin or direct message any other participant.

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Participant Time Display

Targeted for Release: December (2.26+)

To increase empathy for our fellow meeting attendees in the COVID and work-around-the-clock world, knowing their local time is particularly helpful in meetings spread across time zones. A participant’s time shall be displayed on their individual video tile menu. See example in the above picture.

Participant Reactions

Targeted for Release: December (2.26+)

Increase meeting engagement with participant reactions. Clap, thumbs up, celebrate, smile, like, vote yes/no with your fellow participants. Each participant can see the group’s reactions in real time.

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Turn Off Noise Cancellation

Targeted for Release: December (2.26+)

To support use cases like music sessions, speech therapy, etc where background noise cancellation is not required and must be off, a new setting is provided to the moderator.

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End of Support for Desktop App on Windows 7

Target Date: December 31, 2020

End of Support (EOS) for BlueJeans Desktop App on Windows 7 is scheduled for December 31st, 2020 (Microsoft’s support for Windows 7 ended on January 14th, 2020). Windows 7 users can continue to leverage the Desktop App however no feature enhancements or bug fixes will be supported after year end. To leverage the latest features, users are encouraged to schedule and join meetings from a web browser.

Targeted for Release: January

Organizers may now upload their own music files in addition to using the default music available.

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Targeted for Release: January

When invites are sent out, organizers can update the from email and name to what suits their brand and use case, instead of BlueJeans defaults.

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Please answer this survey to provide us with valuable feedback on your streaming and event production workflows.

Targeted for Release: December

The attendee experience in embedded format has been improved to provide a seamless view in websites where attendees watch BlueJeans Events. The process to create the embed HTML code remains the same.

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Targeted for Release: Available Now

BlueJeans Rooms customers will now have the ability to experience 5x5 gallery view support for Sequin meetings. This feature will be applicable to all BlueJeans Rooms ( including Dolby Rooms and SIP/H.323 Room Systems)

Targeted for Release: December

BlueJeans customers using Cisco, LifeSize, Poly, or any other SIP/H.323 endpoints which are connected using BlueJeans Relay, will now have access to advanced analytics about model number and software version of Room Systems along with additional Listener Service system and status details.

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Targeted for Release: December

Now you can run one-time reports or schedule a monthly report to be delivered to your inbox.

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Targeted for Release: December

BlueJeans Gateway for Teams supported endpoints will now have the ability to display more than 9 video participants in a single screen (Up to 49 video participants). The 7x7 Gallery View feature, when enabled for any Enterprise Group, allows BlueJeans Gateway for Teams supported endpoints to auto-switch to 7X7 video mode once “Large gallery” is enabled by any of Microsoft Teams participants from their mobile or desktop.

More details can be found here

WebRTC Embed SDK

Released: September

BlueJeans has released a fully functional WebRTC client that can be embedded within a web page, making it easier to build video conferencing applications (available on BlueJeans GitHub). Additional customization options are available to leverage call meeting actions in a simpler programmable fashion.

Learn More: WebRTC Embed SDK | Sample App | BlueJeans Developer Tools

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LinkedIn Messenger

Released: September

BlueJeans now integrates with the new LinkedIn Messenger feature to kick off video calls within the messaging interface. Learn More

Slack Org-Wide Deployment Feature Support

Targeted for Release: October

The BlueJeans Slack integration will be enhanced to support a new Slack feature called Org-Wide Deployment, which helps Slack administrators to manage the BlueJeans app at their organization level more efficiently. Learn More

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BlueJeans Bot for Microsoft Teams

Targeted for Release: November

The BlueJeans Bot for Microsoft Teams will support message extensions to start a meeting in a channel or 1-1 chat quickly. Learn More

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Expanded Gallery View

Targeted for Release: November (Blue 2.18)

For larger meetings, see up to 25 participant videos at the same time. The layout adjusts itself when people join or leave. This feature will begin launching in waves starting in November. Learn More

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Device Selection, Network Status, and Report an Issue

Targeted for Release: Nov (v2.0)

With the BlueJeans Meetings Diagnostic Tool (v2.0), users will be able to test multiple devices, view diagnostic stats, and upload the log to report any issue they encounter. This web-based solution runs diagnostics on network quality, VOIP, mic, and speaker.

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Expanded Gallery View

Targeted for Release: November (v44.0)

For larger meetings, see up to 25 participant videos at the same time. The layout adjusts itself when people join or leave. This feature will begin launching in waves starting in November. Learn More

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Automated Closed Captioning

Released: October (v43.0)

When the closed captioning add-on is purchased, participants will be able to view automated closed captions in real-time by selecting the Closed Caption option under Settings. The captions are not stored or available for download post-meeting. Learn More

Participant Scrolling

Targeted for Customer Preview: November (version 2.25)

Targeted for General Availability: December (version 2.26)

The Expanded Gallery View will allow users to view more than twenty-five participants by scrolling through multiple pages. This feature will be available both on Windows and Mac Desktop apps.

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Lower Thirds

Targeted for Release: November (version 2.25)

Whether you are presenting, training, or teaching - boost production quality with custom titles and overlay graphics. Make every meeting look broadcast-ready. This feature will be available both on Windows and Mac Desktop apps.

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Disable Non-Video Participants from Showing Up On-Screen

Released: October (version 2.24)

Now you can disable non-video participants from showing up on your screen during a meeting. This option is available under in-meeting settings. Enabling this feature will only impact your video layout.

Learn More

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Virtual Background Library for Windows Centralized Deployment

Released: October (version 2.23)

The Virtual Background Library is now available for Windows Centralized Deployment via an additional stand-alone msi. Deploy along with the per-machine MSI to make the virtual background feature accessible to your users. Learn More

Big Sur Support

Released: November (version 2.25)

Version 2.25 of the BlueJeans desktop is certified to support the Mac OS 11 release, commonly referred to as Big Sur.

Retiring Legacy Numbers

Targeted for Release: December

As part of an ongoing effort to improve voice quality, BlueJeans will be retiring several legacy phone numbers after the end of the year, replacing them with ones that offer a superior quality experience. We encourage you and your users to start using the numbers, which are already active and available to use today.

Learn More

Outlook Add-in: Delegate Scheduling (Mac)

Targeted for Release: Oct (version 3.2)

BlueJeans Outlook Add-in users will be able to schedule BlueJeans meetings on behalf of other users (delegates) in Outlook for Mac (v 16.41 onwards).

Google Calendar Add-on: Choose Between Meeting Type

Targeted for Release: Oct (version 2.2)

While scheduling a BlueJeans Meeting, Google Calendar Add-on users will be able to switch between Personal and One-Time Meetings directly from the Google Calendar Invite.

Google Calendar Add-on: Meeting Settings

Targeted for Release: Nov (version 2.4)

While scheduling a BlueJeans Meeting, Google Calendar Add-on users can change meeting settings in the side task pane directly in the calendar view.

Android Updates

Targeted for Release: October (Version 44)

Version 44 of the Android app will include app notifications to ensure you are on the latest app version, and the option to view up to 25 participants (commonly known as 5x5) from your current flagship mobile device. The in-meeting experience will also support video resolution up to 720p, and content share up to 1080p.

End of Support for Android Versions 6 and 7

Targeted for Release: October (Version 44)

With the release of version 44, End of Support (EOS) for Android version six and seven is targeted for the end of October, after which there will be no active development for new updates/features. Learn More

iOS Updates

Released: October (Version 40)

Version 40 of the iOS app will include full support for iOS 14, audio support for newer iPad Pro devices (2018 and 2020), back-end optimizations, and app version notifications to ensure you are leveraging the latest and greatest version. We have also added support for seeing up to 25 participants on iPads (commonly known as 5x5).

Targeted for Release: November

You can now live stream BlueJeans Events to a custom live streaming platform. This feature supports RTMPS URLs that do not require username and password authentication.

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Targeted for Release: November

We have improved the scheduling and invite flows by simplifying the designs and adding clear instructions for each step. Doing so eliminates confusion regarding the separate join links for attendees, panelists, and moderators.

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Targeted for Release: October

Employees from different regions will see IVR and notification banners in their local language (including Spanish, French, German, Italian, Japanese, and English).

Recording Migration

Targeted for Release: August

BlueJeans will continue to provide unlimited recording storage for our Enterprise customers. For this, we need to migrate recordings older than 12 months and that have not been accessed, to an equally reliable and secure storage tier to maintain our cost structure. These recordings will always be available; however, it may take a few hours to retrieve migrated recordings depending on the file size.

Learn More

Closed Captioning

Targeted for Release: August

Meetings that are recorded with Smart Meetings Transcription enabled, will have the option to display the transcript as closed captions in the recording playback. This may be switched on/off by clicking the “CC” button in the viewer. There are several additional accessibility features like changing font, color, background opacity etc.

Learn More

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Video Upload and Share

Targeted for Release: September (version 2.17)

Upload videos in advance of the meeting. This is especially helpful in situations where network conditions are poor or meetings where shared video content playback must be flawless.

Learn More

Breakout Sessions

Targeted for Release: September (version 2.17)

Trainers and educators often require that large groups break into individual project teams for various exercises. To accommodate this, BlueJeans Breakout Sessions allows meeting Moderators to create separate rooms and move participants in and out of them as needed. This allows training instructors to create separate, temporary work sessions as part of their virtual classroom curriculum.

Learn More

Zoom.ai integration

Targeted for Release: August

The BlueJeans integration with Zoom.ai will use Zoom.ai’s AI powered meeting assistant for scheduling meetings by determining scheduling conflicts. Zoom.ai will create a BlueJeans meeting URL via the user’s BlueJeans account and adds it to the Zoom.ai calendar invite.

Learn More

Slack Shortcuts

Targeted for Release: August

The BlueJeans Slack integration will be enhanced to support the new Slack feature called Shortcuts. This will help users to schedule BlueJeans meetings directly from within the Slack interface and notify a channel or 1-1 conversation.

Learn More

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Skype/Lync Integration End of Life

Target Date: September 30, 2020

Effective September 30, 2020, BlueJeans will end support for the BlueJeans Skype for Business integration that specifically enables joining of BlueJeans meetings through Skype for Business.

Jabber Integration End of Life

Target Date: September 30, 2020

Effective September 30, 2020, BlueJeans will end support for the Jabber integration that allows users to connect to a meeting via the Cisco Jabber for Telepresence client.

Music Mode (Disable Background Noise Cancellation)

Targeted for Release: September (version 42)

The advanced noise cancellation functionality of the Dolby Voice technology can suppress background music played during the meeting. It is possible for a participant to selectively disable the noise cancellation functionality for the endpoint that is feeding music into the meeting. This can be re-enabled at any time.

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Improved Join Experience in Internet Explorer

Targeted for Release: September (version 42)

The BlueJeans Browser experience in Internet Explorer does not support computer audio or video. It supports Screen Share Receive via the computer and audio connection over phone. However, many users that join a meeting using Internet Explorer are not aware of these limitations. We have included an intermediate screen to set the right expectations before joining a BlueJeans Meeting in Internet Explorer (or older version of Microsoft Edge).

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Chat Emoji

Targeted for Release: September (version 42)

The BlueJeans Browser experience now offers emoji support for in-meeting chat. You should see this option when opening the chat during a meeting.

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Retiring Legacy Number

As part of an ongoing effort to improve voice quality BlueJeans will be retiring the legacy China phone number on October 1st, 2020.

Legacy number to be removed: +86.400.120.2896

We encourage you and your users to start using the numbers below, which are already active and available to use today:

Beijing (Mandarin) +86.10.8783.3602

National (Mandarin) +86.400.028.0799

National (Mandarin) +86.400.028.0366

National (English) +86.400.028.0655

Shanghai (English) +86.21.8036.5496

Windows Outlook Plug-in – End-of-Support (below v4.5)

Targeted for Release: August 31

The End-of-Support (EOS) date for the Windows Outlook Plug-in has been delayed until August 31, 2020, to allow organizations additional flexibility to continue migration efforts to the Outlook Add-in or upgrade to latest version of Windows Outlook Plug-in.

Learn More.

Delegate Scheduling in BlueJeans Google Calendar Add-on

Targeted for Release: August (version 2.0)

Exec Admins can now schedule BlueJeans Meetingsvfor their Execs using the BlueJeans Google Calendar Add-on.

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SIP Entry point in BlueJeans Google Calendar Add-on

Targeted for Release: August (version 2.1)

BlueJeans Google Calendar Add-on now populates the SIP entry protocol on the Google Invite.

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Restricted Meeting Access with Delegate Scheduling

Targeted for Release: September (version 2.1)

Restricted Meetings is now supported with Delegate Scheduling (Web Scheduling only). It ensures that only invited participants can join a BlueJeans meeting either via login or by using a unique one-time passcode that is generated every time an authorized attendee attempts to join.

Learn More.

Expanded Gallery View

Targeted for Release: August (Blue 2.23)

For larger meetings, see up to 25 participant videos at the same time. The layout adjusts itself when people join or leave. This feature is only available with the Sequin infrastructure.

Learn more

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Virtual Background – Admin Deployment & Control

Targeted for Release: August (Blue 2.23)

Admins of an enterprise can now manage their virutal background roll-out by using the standalone installer for the virtual background library. This is available for both Mac & Windows. In addition, Admins can also roll-out the images to the users’ machines by using the centralized deployment procedures.

Learn more

Uninstaller for Windows Desktop App

Targeted for Release: September (Blue Uninstaller 1.0)

We now have BlueJeans Desktop App uninstaller for Windows. This .exe, if used, can do a clean uninstall of the BlueJeans client from your machine.

Learn more

End of Support for Desktop App on Windows 7

Target Date: December 31, 2020

Microsoft’s support for Windows 7 ended on January 14th, 2020. End of Support (EOS) for BlueJeans Desktop App on Windows 7 is targeted for December 31st, 2020, after which there will be no active development for the Desktop App on Windows 7. Instead, users can schedule and join meetings from a web browser.

BlueJeans 1.x Desktop App End of Life
Target Date: August 31, 2020

The BlueJeans Desktop App versions 1.x will reach End-of-Life (EOL) on August 31, 2020. Users are encouraged to upgrade to the latest version of the app or leverage the browser experience.

Learn More

Targeted for Release: September (Events 2.3)

BlueJeans Events supports an embeddable live streaming experience for your attendees. Easily embed your event onto any web property and take advantage of convenient customization options to align the player with your brand and webpage.

Learn more

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Targeted for Release: September (Events 2.3)

You can now stream a BlueJeans Event live on YouTube. This allows you to simulcast the Events to attendees both via the BlueJeans attendee experience and also on YouTube. This option to stream will be available for the moderators in the Event.

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Targeted for Release: September

This September, BlueJeans Rooms announces the launch of BlueJeans Rooms featuring Dolby Voice Huddle, a purpose-built solution designed specifically to elevate the audio and video experience in small huddle spaces.

Learn More

Note: Initially, this product will only be available in the US and UK regions. We will be ready to ship to other parts of the world, along with full feature parity, by mid-December.

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Targeted for Release: September

BlueJeans Rooms featuing Dolby Voice endpoints will now support an enhanced content sharing experience with better screen sharing quality and higher FPS (up to 15 fps).

Targeted for Release: August

BlueJeans Rooms featuring Dolby Voice Room provides configurable background support that can also be used as a digital signage solution to display enterprise-level safety and sanitization guidelines.

These configurable backgrounds are now enhanced to include: "Return to Office” themed DVR wallpapers along with Increased custom background support capability (up to 500 images).

Learn more

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Targeted for Release: September

BlueJeans Gateway for Microsoft Teams will now support joining of Teams Live Events from VTC. Customers can now easily watch live/recorded Teams Live Events from VTC, speak during the event, talk when content is displayed, and leave the event from VTC. All the Teams Live Events will be recorded by default. As of now, VTCs can join Teams Live Events as Presenters.

Targeted for Release: September

BlueJeans Gateway for Microsoft Teams will now support Transcription and Recording notifications on the VTC side. Whenever a meeting is recorded or transcribed, users on the VTC side will get notifications indicating the recording and/or transcription state.

Targeted for Release: August

Feature “Logout user from all devices on password change” enables administrators to enforce mandatory logout from all devices that a user is logged in from once user’s password is changed. This setting works only for enterprises who have enabled “Password based configuration” in Security (means they are not SSO enabled).

Once this setting is enabled, on change of a user’s password (either by Admin or user initiated), tthe following behavior is encountered –

1. User would be logged out from all the devices
2. User would receive an email about their password reset.

At Enterprise level, admin can access this setting via Group Settings > Session Timeout

Session Timeout.png

Admin, when tries to change password of a user, will experience a pop-up window that confirms on admin’s action and communicates that this action would lead to user getting logged out from all devices and they would need to login again. On click of, “Yes, Change Password”, password of user is changed, and an email is triggered to user intimating about it.

Learn more

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Targeted for Release: September

You can now prevent your users from modifying the user profile fields within their BlueJeans account. This helps prevent discrepancies in user data between your company directory and your BlueJeans enterprise. This is especially helpful if your organization utilizes SSO and SCIM.

Learn more

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Targeted for Release: September

Command Center is introducing a new feature in rating alerts. Admin can now configure rating alerts to be triggered for a specific location (country). Participants joining in from particular location, if they rate a meeting below the configured thresh-hold, then a rating alert is triggered to the audience meant to receive notification for that location. This helps manage alerts for IT teams across geographies.

Learn more

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Targeted for Release: September

Dolby Voice Huddle has now been added as a supported Dolby Room type in Command Center. Along with this additional endpoint being supported across all of the Command Center widgets, rooms listings, and details page, the details page has been enhanced to include Room Type column and data fields like Type, Provisioning Server, and more.

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Targeted for Release: August

Restricted Meetings ensures that only invited participants can join a BlueJeans meeting either via login or by using a unique one-time passcode that is generated every time an authorized attendee attempts to join. Command Center uniquely identifies a restricted meeting on Live/Past Meetings page via an icon that is appended before the Meeting ID on the listing, as represented below.

Learn more

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