Skip to main content

Release Notes

These Release Notes offer a just-in-time look at recent BlueJeans feature enhancements, as well as provide a forward look at anticipated features for the next month or two. When possible, we’ll include target timelines; however, it’s important to note that dates are best-effort estimates and subject to change.

All
BlueJeans March/April 2022 Release Notes

BlueJeans Meetings

BlueJeans Collab Board

Collab Board

Participants can now launch a multi-user Collab Board with autosaving, enhanced interaction options, and automatic sharing. Boards can also be created and accessed outside of meetings via the new side panel on the meeting dashboard.

Image
Collab Board

This feature is now supported on the desktop app v2.34 (March), Linux app, iOS app V48, and Android app v2.2.

BlueJeans Desktop App

Tile Order Filtering

Available in v2.34 (March)

Participants can now change the order of the tiles in their meeting between activity, alphabetical, and raised hand options.

Image
Tile Order Filtering

 

Dashboard View

Available in v2.34 (March)

Participants can now access the dashboard view in normal meetings via the option in the apps panel. This layout allows for all meeting components to be accessible within a single pane of glass and can be tailored to a participant’s specific needs. Additionally, video layouts have been improved for both base meetings and teacher’s flavors of the dashboard.

Image
Dashboard View

BlueJeans Telehealth

Provider Image Capture

Targeted Release Date: End of April 2022

The release of this feature allows providers to live capture a patients image during a televisit. The provider will access and initiate this feature from within the televisit tile app.

Apple Health Expansion

Targeted Release Date: End of April 2022

We are expanding our Apple Health data that we can pull in to a televisit. This expansion includes; blood pressure, blood glucose, temperature, height, weight, and respiratory rate.

Enhanced Customization of Patient Landing Experience

Targeted Release Date: End of April 2022

Enhancements include ability to remove date and time on the landing screen, the expansion of character limit on welcome message and entertainment screen message, and customization of the waiting text on the entertainment screen via API on a per meeting level.

Integrate BlueJeans Telehealth via Web Embed SDK

Release Date: Limited Availability

The BlueJeans Web Embed Software Development Kit (SDK) enables embedding BlueJeans Video and Audio capabilities into web apps. This includes join support from both desktop and mobile browsers. For Telehealth customers this also includes customization capabilities for the patient landing experience, along with the standard customization capabilities of the Web Embed SDK. This allows healthcare organizations to quickly and easily integrate BlueJeans Telehealth into their applications.

Refer to more details here.

BlueJeans Rooms

BlueJeans Rooms-as-a-Service with Poly

BlueJeans Rooms-as-a-Service (RaaS)

Targeted for Release: Available Now

BlueJeans Rooms-as-a-Service (RaaS) is now available for sale within the United States.

BlueJeans RaaS is a unique Hardware and Software bundle that is  brought to life by the Poly Studio X30 or X50, bundled with BlueJeans Native Rooms License, Command Center, premier warranty, and more.

For pre-requisite and related details, please refer to:

Facebook Portal

Facebook Portal V2.1 Release

Targeted for Release: End of April 2022

New features include: 

Events Presenter Support – Presenters joining BlueJeans Events from Portal will now have an option to join as a Presenter for enhanced content sharing and backstage chat features.

Collab Board – BlueJeans on Portal will now support Collab Board, allowing teams to work together virtually by enabling a shared virtual whiteboard with tools to convey ideas like text, shapes, and post-it images. 

Simultaneous Interpretation – BlueJeans Meetings attendees will now have the option to experience real-time language interpretation when provided by the host. Please talk to the support team to enable this feature for your enterprise.

QR Code Support - BlueJeans on Portal now provides a Meeting QR code, which contains the meeting information and allows users to easily join the meeting without keying in the meeting ID or passcodes on secondary devices.  

More details of the release can be found here.

BlueJeans Gateway for Microsoft Teams

Participant Name on VTC when Someone Shares Content

Targeted for Release:  End of April 2022

With the v5.2.0 release, BlueJeans Gateway for Teams customers will now see participants names on the VTC when content is being shared. This will help VTC users identify the user that is sharing content. More details can be found here.

DTMF Menu Enhancement

Targeted for Release:  End of April 2022

With the v5.2.0 release, Enterprise Admins can now have more control over the display of menu options in the DTMF Menu. DTMF menu options can also be hidden/unhidden depending on the Admin’s choice. More details can be found here

Developer Platform

Web Embed SDK

Release Version: v2.1.0

Release Date: Limited Availability

BlueJeans Web Embed SDK enables embedding the BlueJeans WebRTC Client into any 3rd party web application with minimal effort. The Web Embed SDK design is simple, and you can easily integrate the regular meetings experience and televisit sessions into your web applications with a wide variety of customizations.

BlueJeans has brought the support of award-winning Telehealth product in Web Embed SDK. The Web Embed SDK provides telehealth customers the ability to conduct televisit sessions within their environment. The televisit experience provides a fast, convenient, and personalized video conferencing encounter for both patients and providers. Using BlueJeans Web Embed SDK for televisit consultations, you can provide an enhanced experience for both patients and providers as well as the flexibility of virtual care. Web Embed SDK also provides you the ability to customize the Patient Landing Experience you wish to create for your clients.

Web Embed SDK is a JavaScript-based SDK that gives you a quick and easy way to bring video capabilities into your web pages. Web Embed SDK is a single object that encapsulates all APIs related to establishing BlueJeans video and audio connections. To get started:

Newly Added Features:

  • Mobile: Support for joining meetings on mobile browsers
  • Mobile: Support for customizing join experience on mobile browsers
  • Telehealth: Support for televisits on desktop and mobile browsers
  • Customization: Ability to customize various aspects of the Patient Landing Experience including welcome text on the landing screen, background color, organization’s logo, providers image, messaging on the entertainment screen, and articles and videos for patients to view while waiting for the provider. More details on customization are documented here.
  • General: Ability to mute the incoming audio from other participants

For pre-requisite and related details, please refer to:

BlueJeans January/February 2022 Release Notes

BlueJeans Meetings

BlueJeans Desktop App

Desktop Apps (Windows & Mac)

Multi-Language Transcription

Preview: February

Support for meeting transcription and closed captions has now been extended from only English to 4 new languages: English, German, French, Spanish, or Japanese.

MultiLanguage Transcription

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Simultaneous Interpretation

Available in v2.33

Meeting organizers can now invite interpreters to support real time audio language interpretation for up to 5 languages per meeting. Moderators will have the ability to manage and monitor interpreters’ audio, video, and language settings. Participants can simply join the meeting and choose to listen to the meeting in their preferred language.

Simult Interpretation

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Moderator Audio and Video Disable

Available in v2.33

Moderators can now disable the microphones and cameras of all participants in meetings, providing both bulk and individual controls to better manage the meeting experience.

Hard Mute

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

New Waiting Room Experience

Available in v2.33

Waiting Rooms are now more discoverable with the integration of the waiting room participant list and toggle in the people view.

Waiting Room

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Chat in Floating View

Available in v2.33

Meeting participants can now view chats while the floating view is enabled. To access the chat, click on the new icon on the top bar of the view.

Floating Chat

 

BlueJeans Mobile

Android

Release Version 2.0 | Release Date: February 14 – March 31 (Gradual Rollout)

Improved User Experience  

We have completely refreshed the Android App to be more user friendly and Accessibility compliant.

Image
BlueJeans Android Experience

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Hair Check Screen with Background Blur  

Participants can now see themselves and blur their video background before joining the meeting.

Image
Android Blur

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Simultaneous Interpretation

Participants can simply join the meeting and choose to listen to the meeting in their preferred language when Meeting organizers invite interpreters to support real time audio language interpretation for up to 5 languages per meeting.

Image
Android Interpretation

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Mobile iOS

Release Version 48 | Release Date: February 16

Live Reactions    

We will now support live reactions on the iPad during a meeting where meeting participants can share 6 different emoji options during a meeting.

Image
iPad Emoji

 

BlueJeans Browser

Screen Share in Safari   

Available in Feb

Now Safari browser users can screen share during a BlueJeans Meeting in the browser. 

BlueJeans Desktop App for Linux

Live Reactions  

Available in v2.26 (Jan)

We now support live reactions during a meeting where meeting participants can share 6 different emoji options during a meeting.

Capture Highlights   

Available in v2.27 (Feb)

Participants can capture Meeting Highlights for future reference in  the post-meeting summary. Note: in-app highlights view support is not yet available.

BlueJeans Events

Events Scheduling Page Localization

GA:  February

BlueJeans Events Scheduling page is now available in 5 languages: English, German, French, Spanish, or Japanese.

BlueJeans Telehealth

User Level Customization

Release Date: January 2022

This feature allows customization of the patient landing experience at the user level. Admins customize background color, logo, welcome message, entertainment screen message and articles/videos at the user level.

BlueJeans Rooms

Facebook Portal

V2.0 Release | Targeted for Release: March

Customers using BlueJeans app on Portal devices will now benefit from an enhanced user experience and new features.  Users will need to uninstall the older app and install the new 2.0 version from the Portal App Store to take full advantage of the new version. The new app supports closed captioning, waiting room, recording, hard mute, live Interpretation, raise hand, and share screen support with share URL.

Portal2

BlueJeans Gateway for Microsoft Teams

Trusted Rooms Support for Live Events

Targeted for Release: Available Now

With the v5.1.0 release, BlueJeans Gateway customers will now have Trusted Rooms support extended to Teams Live Events, without any additional configurations. This feature support will provide enhanced privacy options to enterprises by ensuring only whitelisted IPs/domains can join Live Events. More details can be found in the support article here.

Large Gallery View Support

Targeted for Release: Available Now

With the v5.1.0 release, we are releasing an enhanced and updated version of Large Gallery View. Customers can enjoy up to 49 participants in a single screen using this feature. To enable this feature, customers can now reach out to support and get this feature enabled for their tenants. More details can be found in the support article here.

Enhancements to Fix Audio/Video Quality of Service

Targeted for Release: Available Now

BlueJeans Gateway has released multiple enhancements to improve the audio/video QOS and enable superior in-meeting experience. Please reach out to support for more details.  

Developer Platform

Web Client SDK

Release Version: v1.0.0

Release Date: January 2022

The BlueJeans Web Client Software Development Kit (SDK) enables embedding BlueJeans Video and Audio capabilities into web apps. BJNWebClientSDK is a single object that encapsulates all the API’s related to establishing a BlueJeans Video and Audio connection. The design of the SDK emphasizes simplicity. Developers can quickly integrate BlueJeans video into their applications.

Features

  • Join, End Meeting
  • Audio and Video Permission Handling
  • Self-Video
  • Remote Video, Remote Video States
  • Content Receive
  • Audio and Video self-Mute
  • Audio Device Enumeration, Selection
  • Video Device Enumeration, Selection
  • Video Layout Switch
  • Participant List
  • Participant Properties: Audio Mute State, Video Mute State, is Self, Name and Unique Identifier
  • Self-Participant
  • Content/Screen Share
  • Log Upload
  • Public and Private Meeting Chat
  • Meeting Information (Title, Hostname, Meeting Id)
  • Video Tile Background Customization Options

For pre-requisite and related details, please refer to –

BlueJeans November/December 2021 Release Notes

BlueJeans Meetings

BlueJeans Mobile

Mobile iOS

Release Version 47

Release Date: November 2021

 

Mute Audio using Speaker Button

A new option has been introduced in the iOS app to disable and enable audio.

Image
Mute Audio1
Image
Mute Audio2

 

 

Release Version: 47.1

Release Date: December 2021

 

Profile Picture Shown in Self-View During Video Mute 

Upon muting video during a meeting, users will now be able to see their profile picture in their self-view.

Audio

PSTN Number Updates

Image
PSTN updates
BlueJeans Desktop App

Waiting Room Updates

Available in v2.33 (December)

Improved the overall user experience for waiting room moderation by adding controls to the People section.

Image
Waiting Room Updates

 

Chat in Floating View

Available in v2.33 (December)

Users can now access group and direct chats while in the floating view layout.

Image
Chat in Floating View

 

Reactions

Available in v2.33 (December)

Participants can share reactions in their meetings with six different emojis.

Image
Reactions

 

Simultaneous Interpretation

Available in v2.33 (December)

Meeting organizers can now invite interpreters to support real time audio language interpretation for up to 5 languages per meeting. Moderators will have the ability to manage and monitor interpreters’ audio, video, and language settings. Participants can simply join the meeting and choose to listen to the meeting in their preferred language.

Image
Interpretation
Recording

Share Recording with Invitees

Generally Available in December

A meeting recording owner can now leverage the “Add invitees email address” on the share screen to effortlessly share the recording with all meeting invitees.

Image
Share Recording

 

BlueJeans Events

Background Blur

GA:  December

BlueJeans Events Moderators and Presenters can now blur their background during an Event.

Image
Events Blur
Multi-Language Closed Captions

GA:  December

BlueJeans Events Attendees can now view closed captions in over 70 Languages. Automated translation of captions from English to French, German, Chinese, Portuguese, Italian, Japanese, and more is available.  You can view more details about the feature: here.

Image
ML Closed Captions
Embeddable Recording

GA:  November

BlueJeans Events Hosts will now be able to embed event recordings into an external website and continue to engage on-demand audiences.

Image
Embed Recordings 1
Image
Embed Recordings 2
Transfer Events API

GA:  December

An enterprise admin can now leverage the “Transfer Events API” to transfer recordings, past events, and upcoming events from one user to another user in the same organization. This can be utilized by admins to continue to retain important Event data when users leave the organization. 

Image
Transfer Events 1
Image
Transfer Events 2

BlueJeans Telehealth

Image Capture

Available in December 2021

This feature allows patients to live capture or upload images from the patient landing experience or the televisit tile during a visit. These images will then be visible to both the patient and the provider from within the televisit tile for use during the televisit.

Telehealth Monitoring

Available in December 2021

Enterprise admins can now monitor and track all telehealth visits in Command Center.

BlueJeans Rooms

Custom In-Meeting Support using Cisco Macros

Using Cisco CE Macro Customization support, customers connecting to BlueJeans Meetings or Teams Gateway Meetings using Cisco Room Systems will now be able to add custom in-meeting control buttons for features such as:

• Switch meeting layout

• Remote mute/unmute microphone, handy for mute-on-entry or if you were moderator muted

• Remote disable/enable the camera

These custom control buttons enhance the meeting experience and allow the user to use Cisco Touch 10 touch panels and DX series touch interfaces.

Customers will also have option to configure multiple endpoints with Custom In-Meeting Support for BlueJeans Meetings using Command Center. For more details check here.

Image
Cisco Macros
Global IP Address Updated (SIP & H.323)

BlueJeans global IP addresses for SIP & H.323 Room Systems have been updated. If your devices or supporting infrastructure are programmed to dial 199.48.152.152, you will need to update the configurations to reflect the new IP address. The existing/ old IP address will continue to operate alongside the new address until November 30, 2021 to ensure a smooth transition and provide ample time for administrators to make updates as needed.

Old IP Address:

  • 199.48.152.152** (functional until November 30, 2021)

New IP Addresses:      

  • Primary:    104.238.247.247
  • Secondary: 104.238.244.244

Support article can be accessed here.  Meeting and Events scheduling service have been updated to reflect the new IP.

BlueJeans Gateway for Microsoft Teams

Locked Meeting Support

Available in December 2021

BlueJeans Gateway for Teams supported endpoints will now support the Lock Meeting feature.  As a part of this feature, if an endpoint tries to join a Teams Meeting locked by a moderator, a “Meeting is Locked” message will display for a few secs before getting disconnected.

More details of the feature can be found here

Image
Gateway Lock
Domain Name Whitelisting

Available in December 2021

BlueJeans Gateway for Microsoft Teams will now support Enterprise Domain Name Whitelisting for the “Trusted Rooms” feature. This feature enhancement support will enable room systems to bypass the lobby and connect directly to the meeting. More details of the feature can be found here.

Developer Platform

Android Client SDK

Release Version: v1.3.1

Release Date: December 2021

BlueJeans has brought a couple of upgrades on top of previously released Android Client SDK v1.2.0 to include features that elevate security via Waiting Room, active speaker identification during the call, mute of incoming audio to enable parallel VOIP call use cases, and observables to read states of audio mute and user’s role.

Feature Support:

  • Waiting Room support
  • Active speaker identification
  • Mute incoming audio
  • Remote mute and Local mute information
  • “isModerator” property added to the participant object
  • “meetingId” and “participantPasscode” properties added to the meeting information
  • Misc. bug fixes

For pre-requisite and related details, please refer to –

iOS Client SDK

Release Version: v1.2.0

Release Date: December 2021

BlueJeans has brought a couple of upgrades on top of the previously released iOS Client SDK v1.0.0 to include features that elevate security via Waiting Room, active speaker identification during the call, elevate accessibility via Closed Captioning, mute of incoming audio to enable parallel VOIP call use cases and wide variety of moderator controls.

Feature support:

  • Closed captioning (Enhance your video call’s accessibility by showcasing text during conversation)
  • Waiting Room support
  • Active speaker identification
  • Moderator Controls
    • Meeting recording
    • Mute/Unmute Audio/Video of other participants / all participants
    • Remove a participant from the meeting
    • End meeting for all immediately or after a certain delay•   
  • XCode 13.0 Support
  • Mute incoming audio
  • Remote mute and Local mute information
  • “isModerator” property added to the participant object
  • “meetingId” and “participantPasscode” properties added to the meeting information
  • Misc. bug fixes

For pre-requisite and related details, please refer to –

BlueJeans September/October 2021 Release Notes

BlueJeans Meetings

BlueJeans Desktop App

Moderator Chat Clear

Now Available on Linux version 2.24 (Sept)

Moderators can now delete the public chats for all users in their meeting ID via a menu option in the chat section of the app.

Endpoint support – This feature is supported on Desktop apps (Windows, Mac, Linux), Browser, Android, and iOS)

Image
Clear Chat

 

 

 

 

 

 

 

 

 

Moderator Editing of Participant Names

Available in Oct

Moderators can now edit participant’s names within meetings.

Endpoint support – This feature is supported on Desktop apps (Windows, Mac, Linux), and Browser

 

Participant Scrolling

Available in Oct

Users will now be able to view all meeting participants’ video tiles by scrolling through multiple pages of attendees.

Endpoint support – This feature is supported on Desktop apps (Windows, Mac, Linux), and Browser

Recording

Trim Meeting Recordings

Targeted for Release:  October

A meeting recording owner can now trim any unwanted parts from the beginning and end of a recording before sharing it. When the recording is viewed by other users on the BlueJeans playback page, they would see the edited version of the video.

Image
Trim Meetings
BlueJeans Desktop App for Linux

Window Sharing in Content Share

Available on version 2.24 (Sept)

Beginning with Desktop Linux app v2.24 on Linux, users can now choose to share a particular open window while sharing content.

Note: Applicable only for X11 display system.

Image
Linux Screen Sharing

 

 

 

 

 

 

 

 

 

 

 

Binge Meetings

Available on version 2.25 (Oct)

Transition quickly and effectively from back-to-back meetings.  On-screen notifications provide one-click access to join your next meeting without having to return to the meeting dashboard. 

Image
Binge Meetings Linux

 

 

 

 

 

 

 

 

 

 

BlueJeans Mobile

Waiting Room Moderation

Release Version: 46 / Release Date: September 2021

This is the first feature of a larger initiative to bring parity in moderations controls on Meetings for mobile with the desktop version of BlueJeans Meetings.  Moderators will now be able to join meetings from the mobile iOS applications and manage their waiting rooms.  This includes the ability to view waiting rooms, admit participants to a meeting from the waiting room, deny participants from joining a meeting and sending meeting participants to the waiting room.

Image
Mobile Waiting Room

 

 

 

 

 

 

 

 

 

 

 

Profile Picture Displayed during Video Mute State

This update will allow iOS users (iPad and iPhone) to see the profile image, if present, of a meeting participant when that participant is muted. 

 

Mute Audio Using Speaker Button

Release Version 47 / Release Date: October 2021

A new option has been introduced on the iOS app to disable and enable audio with a button.

 

Audio

PSTN Number Update

Image
PSTN updates

BlueJeans Events

Embeddable Recording

Targeted for Release:  October

Like a live event, an event host will now be able to embed the event recordings into an external website and continue to engage new audiences.

Image
Embed Recordings 1
Image
Embed Recordings 2
Multi-Language Closed Captions

Targeted for Release:  October

Bluejeans Event Attendees can now view closed captions in over 70 Languages. Automated translation of captions from English to French, German, Chinese, Portuguese, Italian, Japanese among several other languages will be available. 

Image
Multi-Language Closed Captions

BlueJeans Telehealth

Telehealth Monitoring

Enterprise admins can now monitor and track all Telehealth visits in Command Center.

VDI Support for Telehealth Features

Release Date: October 2021

VDI support for the following Telehealth features: Patient Landing Experience, interpreter integration, Apple Health integration, Televisit Tile and self-service customization via enterprise admin.

BlueJeans Rooms

BlueJeans Relay in AWS Marketplace with Advanced Webapp Support

Targeted for Release:  Available Now

Customers with AWS Cloud Services can now easily install, upgrade, maintain BlueJeans Listener service (2.29 or higher) from AWS Marketplace with support of BlueJeans Relay with advanced webapp installation support.

This feature will help customers further their cloud migration strategy and help by easily controlling on-prem endpoints from remote locations. More details about the feature can be found here.

Image
Relay for AWS
BlueJeans Rooms Native Support with Poly (GA)

Targeted for Release: Available Now

BlueJeans Rooms is proud to announce the General Availability of BlueJeans Native Rooms solution with Poly Studio X series and G7500-based room systems.

Using BlueJeans Native Rooms solutions with Poly, customers can now outfit their huddle spaces and conference rooms with pro-grade audio and video gear that is quick to deploy, easy to use and delivers a seamless meeting experience for everyone, regardless of whether they are in the room or joining remotely.

For more details on the BlueJeans Native Rooms please reach out to support for more details. 

Image
Poly Room
Global IP Address Updated (SIP & H.323)

BlueJeans global IP addresses for SIP & H.323 Room Systems have been updated. If your devices or supporting infrastructure are programmed to dial 199.48.152.152, you will need to update the configurations to reflect the new IP address. The existing/old IP address will continue to operate alongside the new address until November 30, 2021 to ensure a smooth transition and provide ample time for administrators to make updates as needed.

Old IP Address: 199.48.152.152** (functional until November 30, 2021)

New IP Addresses:      

Primary:    104.238.247.247

Secondary: 104.238.244.244

Support article can be accessed here

Meeting and Events scheduling service have been updated to reflect the new IP.

Chat Display Support on SIP/H.323 Room Systems (Preview)

Targeted for Release:  Available Now

Customers using BlueJeans Rooms (H.323/SIP) can now have an enhanced in-meeting experience with the availability of chat message display support.  BlueJeans Rooms participants will now be able to view chat messages on screen while talking to other participants. More details about the feature can be seen here.

 

BlueJeans Gateway for Microsoft Teams

Meetings Information Support

Targeted for Release: Available in Oct 2021

Customers using BlueJeans Gateway for Microsoft Teams can now see meeting info like VTC ID, TENANT KEY, and CUSTOM DOMAIN by pressing *3 from their DTMF menu. More details can be found here.

Image
GW meeting Info
Updated Notification on Teams Gateway Licenses

Targeted for Release: Available in Oct 2021

Customers using BlueJeans Gateway for Microsoft Teams in a trial period will now see notifications indicating free trial as well as the end of the free trial period. These notifications will equip free trial users to make informed decisions and avoid any sudden disruption of service. More details can be found here

Video Mute Support

Targeted for Release: Available in Oct 2021

Customers using BlueJeans Gateway for Microsoft Teams will now have the ability to mute self-video from their DTMF menu. More details can be found here

Image
GW Mute
Premium Access for China (CPA) for Teams Gateway

Targeted for Release: Available in Oct 2021

Mainland China Customers using BlueJeans Gateway for Microsoft Teams can now have an improved Teams Meetings experience by leveraging a dedicated China network (Premium Access for China support) to handle BlueJeans Gateway for Teams traffic into and out of China.

Once the enterprise subscribes to the CPA feature, they just need to dial a dedicated FQDN to dial into Teams meetings. More details  can be found here

Static Images for Video Muted Participants

Targeted for Release: Available in Oct 2021

Customers using BlueJeans Gateway for Microsoft Teams can now see details of “static image” of video muted or audio only participants, thus giving actual representation of participants in the meeting.  Please reach out the support get the feature enabled for your tenant. More details can be found here

Image
GW Static

Developer Platform

Web Embed SDK

Release Version: v2.0.0

Release Date: October 2021

BlueJeans has released enhancements to WebRTC based Web Embed SDK that includes features which elevates accessibility of a call by providing ability to select language locale while joining the meeting and also, be able to customize background colours to match the in-meeting experience to customer’s brand.

Web Embed SDK or Web Client SDK?

BlueJeans Web Embed SDK allows developers to use BlueJeans Web Meeting Client experience as-is with many customizations while, Web Client SDK empowers developers to build their video calling experiences from scratch and define their own user experience.

Feature support:

  • Locale support of 5 languages while joining a meeting
  • Customise background tile colours to match in-meeting experience with brand colours

For pre-requisite and related details, please refer to –

Android Client SDK

Release Version: v1.2.0

Release Date: September 2021

BlueJeans has released enhancements to Android Client SDK v1.0.0 in a quick succession to include features that elevates accessibility on a call, spotlight a participant’s video and wide variety of moderator controls.

Feature support:

  • Closed captioning (Enhance your video call’s accessibility by showcasing text during conversation)
  • Spotlight participant video
  • 720p video capture (Experimental API)
  • Moderator Controls
    • Meeting recording
    • Mute/Unmute Audio/Video of other participants / all participants
    • Remove a participant from the meeting
    • End meeting for all immediately or after a certain delay
  • Audio capture dumps (debug facility)
  • Misc. bug fixes

For pre-requisite and related details, please refer to –

iOS Client SDK

Release Version: v1.0.0

Release Date: September 2021

BlueJeans has released a brand-new SDK for our customers, partners & developers to integrate and bring the power of BlueJeans Meetings on their iOS native applications. BlueJeans iOS Client SDK is a bundle of Audio, Video Conferencing Meetings API, with an easy-to-use sample app(s) which works seamlessly across all your iOS devices and enables users to enjoy audio, video, screen sharing and many more features. With BlueJeans SDK, you can join meetings, chat, share your screen and create brand new use cases that are relevant to your industry.

Feature support:

  • Audio and Video Permission handling
  • Join, End Meeting
  • Self-Video
  • Remote Video, Remote Video states
  • Screen Share
  • Content receive
  • Audio and Video self-mute
  • Orientation handling
  • Video device enumeration, Selection
  • Audio device enumeration, Selection
  • Video Layout switch
  • Participant list
  • Participant properties: Audio mute state, Video mute state, is Self, Name and Unique Identifier
  • Log Upload
  • Multi stream support (Sequin Video Layouts)
  • Public and Private meeting Chat
  • Remote Video and Content mute
  • Meeting Information (Title, Host name, URL) property

For pre-requisite and related details, please refer to –

Web Client SDK

Release Version: (beta)

Release Date: September 2021

BlueJeans has released a brand new WebRTC based Web Client SDK for our customers, partners & developers to integrate and bring the power of BlueJeans Meetings on their websites. BlueJeans Web Client SDK is a bundle of Audio, Video Conferencing Meetings API, with an easy-to-use sample app(s) which works seamlessly across various desktop and mobile browsers and enables users to enjoy audio, video, screen sharing and many more features.

Web Client SDK allows developers to build a whole meeting experience from scratch, control user flows with respect to video conferencing (such as joining or actions during the meeting). With BlueJeans SDK, you can join meetings, share your screen and create brand new use cases that are relevant to your industry.

Web Embed SDK or Web Client SDK?

BlueJeans Web Embed SDK allows developers to use BlueJeans Web Meeting Client experience as-is with many customizations while, Web Client SDK empowers developers to build their video calling experiences from scratch and define their own user experience.

Feature support:

  • Audio and Video Permission handling
  • Join, End Meeting
  • Self-Video
  • Remote Video, Remote Video states
  • Screen Share
  • Content receive
  • Audio and Video self-mute
  • Orientation handling
  • Video device enumeration, Selection
  • Audio device enumeration, Selection
  • Video Layout switch
  • Participant list
  • Participant properties: Audio mute state, Video mute state, is Self, Name and Unique Identifier
  • Remote Video and Content mute
  • Meeting Information (Title, Host name, URL) property
  • Desktop & Mobile browser support

 

For getting access to Web Client SDK, please fill the following form and get started.

BlueJeans July/August 2021 Release Notes

BlueJeans Meetings

BlueJeans Mobile

Version 45 (Released July 20)

Background Blur

Users will now be able to blur their background when sharing their video on iOS devices. 

Image
background blur for mobile

 

Version 45.1 (July-end release)

  • Telehealth Tile Support (See Telehealth)
  • Apple Health Support (See Telehealth)

Version 46 (September release)

Waiting Room Moderation

Moderators will now be able to join meetings from the mobile iOS applications and manage their waiting rooms.  This includes the ability to view waiting rooms, admit participants to a meeting from the waiting room, deny participants from joining a meeting and sending meeting participants to the waiting room.

Image
Waiting room moderation for iOS

 

Profile Picture Displayed During Video Mute 

Upon muting video in meeting, only users’ initials are displayed to other participants of the meeting in iOS devices.  This update will allow iOS users (iPad and iPhone) to see the profile image, if present, of a meeting participant when that participant is muted. 

BlueJeans Desktop App

Open Breakout Sessions

Available on Windows, Mac version 2.31 (August) 

Moderators can now allow participants to choose breakout rooms. Once breakout session is initiated, Participants will get to see all the Rooms those are marked Open to Choose and Join. 

Image
Options for selecting open breakout sessions

 
 

 

 

 

 

 

Self-View Improvements

Available on Windows and Mac version 2.30 (July)

Beginning with Desktop app v2.30 on macOS and Windows, users can now move their self view into the feed while in Gallery View.

Image
Move self view into gallery view

 

 

 

 

 

 

 

Accessibility Improvements

Available on Windows and Mac version 2.29(June)

Visual changes have been made with color, font size, and icons to improve usability for visually impaired participants.

Image
New accessibility designs

 

 

 

 

 

 

 

Moderator Chat Clear

Available on Windows and Mac in August

Moderators can now delete the public chats for all users in their meeting via a menu option in the chat section of the app.

Image
Clear chat from meeting

 

Audio

PSTN Number Updates

Image
BlueJeans PSTN Number Updates
BlueJeans Desktop App for Linux

Interactive Tiles

Available on Linux in July

Moderators can interact with the participant thumbnail to access quick actions such as Mute / Unmute, View Local time, Pin / Unpin.

Image
Easily access interactive features directly from the tile

BlueJeans Events

Configurable Default PSTN Dial-In

Available in Version 2.11 (July) 

Administrators can now customize the Default Dial in numbers shown to Attendees at the Enterprise level. The setting "Default Dial-In Number location" is set to the United States by default. Admins can modify it by selecting a country of their choice from the list. Click here for detailed instructions

Embeddable Recording

Available in August

Like a live-streamed event, BlueJeans Events hosts will be able to embed Event recordings onto an external website and continue to engage on-demand audiences.  

Hard Limit Event Duration

Available in Version 2.11 (July) 

Organizers can now restrict the event duration. If restricted, the event will be terminated after the event duration has elapsed and no overage fee would be incurred.

Emoji Support

Available in Version 2.11 (July)

All the chats in an event will now have emoji support. 

Image
Emoji chat support for BlueJeans Events

BlueJeans Telehealth

Apple Health Integration

Apple Health integration is focused on bringing pre-assessment vitals in to a televisit to help enhance a virtual encounter with data similar to what could be gathered in an in-person encounter.

For the initial integration, the data we will pull will include:

  • Heart rate data: heart rate, resting heart rate, walking heart rate average, ECG, & irregular heart rate events
  • Step Count
  • Number of times fallen
  • Walking: walking speed, stair ascent, stair descent
  • Sleep analysis

How the integration will work:

Patients who are joining from their iPhone, using the native BlueJeans iOS app, will be able to sync their Apple Health data from within the patient landing experience or within the televisit from the televisit tile to bring that data in to the visit. Once synced the provider will be able to see and interact with that Apple Health data from the televisit tile. The provider can expand data as well as screen share the data for using during the televisit.

Feature Support:

  • Patient Sync: Patient syncing of Apple Health Data will only be supported on BlueJeans native iOS app, ONLY on iPhone.
  • Provider View/Interact (within the televisit tile): BlueJeans native Mac, Win, iOS apps, WebRTC.

** Note: No support on native Android app until after v2 is released. No mobile WebRTC support for moderators

Image
BlueJeans Telehealth Provider View
Televisit Tile

Available in August 2021

The televisit tile is a place where any data gathered within the patient landing experience or within the televisit will be placed. The data owner (patient) will be able to add/edit/delete the data and the provider/moderator will be able to view/delete/copy the patient data. 

For initial release this will include:

  • Chief complaint/symptoms
  • Apple Health data

Feature Support:

  • Patient/participant Add/View: native Mac, Win, iOS apps, mobile WebRTC & WebRTC.
  • Provider/Moderator View: Mac, Win, iOS apps, and WebRTC.

** Note: No support on native Android app until after v2 is released. No mobile WebRTC support for moderators  

Telehealth Monitoring

Enterprise admins can now monitor and track all telehealth visits in Command Center.  

BlueJeans Rooms

Facebook Portal 1.4

Available in August 2021

With version v1.4, customers using Facebook Portal for BlueJeans Meetings can have an immersive meeting experience by getting audio through their paired Bluetooth device and viewing and responding to in-meeting chat messages from their portal devices.

BlueJeans Rooms Native Support for Poly

Open Preview (Beta) Available Now

BlueJeans Rooms Native Support for Poly G7500, Poly Studio X50, and Poly Studio X30 (along with TC8 Touch Controller) is now available for preliminary user testing.  As a part of the Beta version, we are offering a limited set of features available in English language only. Please reach out to support for more details.

Image
BlueJeans Rooms for Poly Devices

BlueJeans Gateway for Microsoft Teams

Enhanced Security with TLS 1.2 Support

Available in August 2021

Data security is the foundation of every organization. To continue to offer a secure means of communication to our systems, BlueJeans Gateway for Teams will move all the online services to support Transport Layer Security (TLS) 1.2+ and will disable TLS 1.0 and TLS 1.1 encryption protocols from August 15, 2021. To avoid any service disruption while using  BlueJeans Gateway for Teams, customers are advised to upgrade the supported encryption protocol for their endpoints to TLS 1.2.  Please check here for more details.

Disable Content Share

Available in July 2021

Customers using BlueJeans Gateway for Microsoft Teams can now choose to disable content share from VTCs either at the tenant level or at the IP level by using the feature flag. More details can be found here.

Image
Disable Content Sharing on VTC
Custom Background Color for Banners and Notifications

Available in July 2021

Customers using BlueJeans Gateway for Microsoft Teams can now opt to customize the notifications/ warning banner to their preference. More details can be found here.

Image
Custom banners for Teams Gateway
Better Feature Control at Endpoint Level

Available in July 2021

Customers can now choose to add endpoint level feature options overriding tenant settings (for features like secure call/geo language support). More details can be found here.

Enterprise Admin

M-Score

Available Now as Limited Preview

Enterprise admins can now experiment with new analytics to retroactively monitor meeting call quality across the enterprise. They can use the new M-Score to analyze call quality across various IPs, countries, Bluejeans clients and find patterns, derive insights and pro-actively address issues. They can also view the list of top users affected by poor call quality and debug their call logs through Command Center. 

Developer Platform

Android Client SDK

Available in August 2021

BlueJeans has released a brand new SDK for our customers, partners & developers to integrate and bring the power of BlueJeans Meetings on their android applications. BlueJeans Android Client SDK is a bundle of Audio, Video Conferencing Meetings API, with an easy-to-use sample app(s) which work seamlessly across all your android devices and enables users to enjoy audio, video, screen sharing and many more features. With BlueJeans SDK, you can schedule, join meetings, chat, share your screen and create brand new use cases that are relevant to your industry.

Feature support:

  • Audio and Video Permission handling
  • Join, End Meeting
  • Self-Video
  • Remote Video, Remote Video states
  • Content receive
  • Audio and Video self-mute
  • Orientation handling
  • Video device enumeration, Selection
  • Audio device enumeration, Selection
  • Video Layout switch
  • Participant list
  • Participant properties: Audio mute state, Video mute state, is Self, Name and Unique Identifier
  • Screen Share
  • Log Upload
  • Multi stream support (Sequin Video Layouts)
  • Enable torch / flash unit on a device
  • Set capture requests such as zoom, exposure on the active video device
  • Public and Private meeting Chat
  • Remote Video and Content mute
  • Meeting Information (Title, Host name, URL) property

For pre-requisite and related details, please refer to Android Client SDK github repo and Getting Started guide.

BlueJeans April 2021/June 2021 Release Notes

BlueJeans Meetings

Audio

Retiring Legacy Dial-In Numbers

Targeted for Release: March

BlueJeans will occasionally deactivate legacy dial-in phone numbers, replacing them with numbers that offer an improved voice quality experience. Learn More.

BlueJeans Browser

Waiting Room

Maintain the privacy of your meetings with automatically enabled waiting rooms. Meeting hosts now have better control over who can join their meetings with the ability to easily admit or deny attendees. Learn more.

Scheduling

Google Calendar Add-on Taskpane

Targeted for Release: June

BlueJeans Google calendar add-on taskpane lets the user choose Scheduling settings directly from Google Calendar.

BlueJeans Desktop App

Profile Image for Non-Video Participants

Available on Windows and Mac version 2.29 (June)

Fight video fatigue with the ability add a profile picture in meetings when your camera is turned off!

Binge Meetings

Available on Windows version 2.28 (March). Targeted release on Mac: July

Transition quickly and effectively from back-to-back meetings. On-screen notifications provide one-click access to join your next meeting without having to return to the meeting dashboard. Learn more

Enhanced Waiting Room

Available on Windows and Mac in June

Maintain the privacy of your meetings with automatically enabled waiting rooms. Meeting hosts now have better control over who can join their meetings with the ability to easily admit or deny attendees. Learn more.

Pre-Assigned Breakout Sessions

Available on Windows and Mac version 2.29 (June)

Create breakout rooms and assign participants before your meeting, enabling breakouts without needing setup in your meeting. Learn More

Content Zoom Improvements

Available on Windows and Mac version 2.29 (June)

Having trouble reading a shared screen? Use the new magnification buttons to increase the size of content!

Multi-Participant Pinning

Available on Windows 2.28, Targeted for release on Mac: December

Participants can now pin up to 25 participants simultaneously across different video layouts.

HID (Human Interface Device) Support

Available on Windows and Mac version 2.28 (March)

Users can now conveniently mute a call on wired Jabra USB devices with our newest hardware integration support.

Moderator Editing of Participant Names

Available on Windows Version 2.28 (March) and Mac version 2.29 (June)

Moderators can now edit participant’s names within meetings.

Support for Apple Silicon

Available on Mac version 2.28 (March)

BlueJeans for macOS now supports Apple Silicon devices. This version can be found here.

Upgrade to the latest version of Desktop app

Targeted for Release: April

Bluejeans regularly provides new versions of the Desktop app to release new features and fix bugs. We recommend users to upgrade to the latest available version (2.26) of the app for the best experience. After April 30, 2021, all the clients on older versions (versions below 2.26) will receive a forced upgrade when trying to join meetings. More details.

Integrations

Zapier for Meetings & Events

Targeted for Release: April (version 1.0.3)

Zapier is an online automation tool that connects your favourite apps, such as Gmail, Slack, Mailchimp, and more. You can connect two or more apps to automate repetitive tasks without coding or relying on developers to build the integration. It's easy enough that anyone can build their own app workflows with just a few clicks. BlueJeans has created Zaps for Meetings & Events, this will allow our customers to create their own workflows to connect with multiple existing Zaps.

Bluejeans Bot for Facebook Workplace

Targeted for Release: May

New BlueJeans Bot lets Workplace users schedule, invite users and join a BlueJeans meeting from Facebook Workplace Chat or group chat. The old bot is being retired and replaced with the new one to meet the FB workplace updates.

BlueJeans Mobile

Dolby Audio Modes (iOS)

Targeted for Release: March (version 43)

Certain environments require optimized settings for a user when in a meeting. Dolby Audio modes help facilitate the right audio profile for use cases many of our users need.

There are modes for musicians to turn off the Dolby Voice mode as well as audio fencing for larger and smaller areas.

BlueJeans Telehealth

Targeted for Release: March (version 43 iOS)

For our BlueJeans Telehealth customers, the BlueJeans mobile app will support telehealth from an end user perspective. Features supported on BlueJeans mobile apps include; patient landing experience, interpreter integration, and EHR integration. These features are available for our BlueJeans Telehealth customers to give their patients and providers a great mobile visit experience.

Background Blur Enhancements - Android

Targeted for Release: March (version 46 Android)

In version 45 of our Android app, we added the option to blur your background before entering the meeting, we have expanded on this in version 46 to allow a user to change, start, stop blur in the meeting as well!

BlueJeans Events

Configurable Moderator/Attendee Chat

Targeted for release: May (version 2.10)

Provides an event setting to enable/disable 1:1 chat between Moderator & Attendees.

Enterprise Events Deletion

Available Now (Version 2.9)

An enterprise admin can now enable auto-deletion of all event data like recordings, polls, Q&A, participant info etc after any number of days. By default, auto deletion is disabled.

Backstage Chat

Available Now (Version 2.9)

Enables a group chat between all the moderators and presenters in the event. This will be available to every moderator and presenter in the event.

Registration Emails – BlueJeans API

Targeted for release: May (version 2.10)

Customers using BlueJeans API to power their event registrations will now be able to send out the registration emails via BlueJeans. Under the API registration, they will have an option to control the registration emails. By default, it is unchecked. If checked, BlueJeans will send out the registration emails.

Embed Chat, Q&A, Polling

Available Now (Version 2.9)

Like the attendee player, an event host can now also embed Events attendee engagement widgets (Q&A, Poll, & Chat) with several customization options into an external website and have an integrated event experience on your website.

Dual Layout for Polling/Q&A

Available Now (Version 2.9)

Moderators will now have the option to expand/collapse the Q&A and poll layout to better handle the event engagement.

Event Update Emails

Targeted for release: May (version 2.10)

Event hosts can control if an email will be sent (or not) to all the attendees when an edit is made to the event. This would give them better control over the communications being sent for the event. The host will be prompted with the below screen after any changes.

Limit Attendee Count

Targeted for release: May (version 2.10)

This enables an option in the event settings to restrict the number of attendees that can join the event. If checked, the capacity will be limited to the number of attendees supported by the user’s plan and no overage fee would be applicable.

Host Restricted Events

Available Now (Version 2.9)

The event host can now create an event with a new permission type “Everyone in the organization and invited participants from outside.”

BlueJeans Telehealth

General Availability

BlueJeans Telehealth is a simple, smart way for providers to meet with patients over video. By mapping the user experience to clinical team workflows, BlueJeans Telehealth helps replicate the experience of on-site appointments and patient interactions while also providing the flexibility of virtual care. Some of the key points that make BlueJeans Telehealth smart, simple, and a trusted platform are:

· Built for quick access and easy patient experience.

· Mapped to clinical team workflows to replicate on-site visits and patient interactions.

· Meets all applicable electronic protected health information (ePHI) requirements outlined under the Privacy and Security Rules to support your compliance goals

Click here for the BlueJeans Telehealth Data Sheet

Features:

Quick join mode. Makes video visits easy for providers and patients, with no downloads required. Join through web browsers from any desktop or mobile device.

EHR integration. Provides patient and provider access to BlueJeans Telehealth from existing EHR workflows with dedicated support for integration and deployment.

Patient landing experience. Customizable pre-visit landing experience mirrors an in-person visit by providing virtual options for symptom capture and educational materials.

Interpreter integration. Provides click to connect functionality within the televisit using integration with medical interpreter services, AMN Language Services (formerly Stratus) and Voyce, covering 200+ languages, including American Sign Language.

BlueJeans Rooms

Global IP Change on Hold

Targeted for Release: July/Aug

Action Required:

Dialing by bjn.vc (FQDN): If your SIP/H.323 devices or supporting infrastructure is programmed to dial bjn.vc, there is no action required, if not set update the setting to dial by FQDN: bjn.vc .

Custom IVR: If you have a custom IVR, you will need to configure your SIP/H.323 devices or supporting infrastructure to dial your custom hostname (e.g. companyname.bjn.vc).

https://support.bluejeans.com/s/article/Updated-Global-IP-Address-SIP-H-323

Enhanced Support for Facebook Portal

Background Blur & Expanded Gallery View Support for Facebook Portal

Targeted for Release: Available now (version 1.3.0.16)

Customers using Facebook Portal devices from home offices for BlueJeans Meetings will have an improved in-meeting experience with support of Background Blur and Expanded Gallery view support with upcoming v1.3 release. This release will also enhance the user experience with host of new features like “Who’s talking Indicator”, Google Calendar integration support, Hardware mute support, pinch to zoom support and many other fixes. Click here to know more.

BlueJeans Gateway for Microsoft Teams

Meet Now Support

Customers using Teams “MeetNow” option to create instant meetings can now see BlueJeans Gateway information in Meeting Invites. Click here to know more details.

Updated Teams Gateway Consent Form

O365 admins planning to setup Teams Gateway can now use updated Teams GW Consent Form which reflects the required permissions and the restricted WRITE access permissions. More details can be found here.

Enterprise Admin

Attendee Passcode for Scheduled One-Time Meetings

Targeted for Release: Late May 2021

BlueJeans is bringing administrative level controls for this feature for admins to enable/disable “Attendee Passcode for scheduled one-time meetings” at enterprise level or individual user level.

Attendee Passcode feature for user’s scheduled one-time meeting lets meetings hosts enforce a passcode (few random set of digits) for the participants to enter before joining the meeting. If incorrect passcode is provided, participant is denied entry into the meeting.

  • For higher account security, BlueJeans recommends “Attendee Passcode” setting to be enabled & enforced at enterprise level, such that all existing and new users added here after, inherits the defaults set at enterprise level.
  • So, by default, BlueJeans provides this setting as enabled and enforced at enterprise level. Admin can choose to allow this setting to be configurable by user from admin portal.
Upload User Profile Pictures

Targeted for Release: June 2021

Administrators can now upload users profile picture on behalf of the users in Enterprise Admin.

Command Center

Search by Encounter ID for Telehealth Customers

Targeted for Release: May 2021

'Search by Encounter ID’ enables CC users to search for meetings that are associated to an Encounter ID. An Encounter ID is a unique identifier, created in EHR systems like EPIC, which is associated to a patient and a doctor for their appointment. This ID is associated with BlueJeans meetings as part of the integration.

IT admins would now be able to search in Command Center via Encounter ID and know details of the meetings, people who joined and related telemetry information.