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Release Notes

These release notes contain important information about recent BlueJeans product updates and feature enhancements.

March 16, 2023 Release Notes

BlueJeans Meetings

BlueJeans Mobile

iOS Software release version: Version 54.0

Release date: March 7, 2023


New features

Set your Join via Phone settings

Users can now set their Join via Phone preferences in the BlueJeans iOS app. 

Navigate to Profile > Meetings > Join via Phone to update preferences.


Dial into Events

Attendees can dial into an ongoing BlueJeans Event. 

Navigate to Profile > Meetings > Join via Phone to update preferences.

BlueJeans Meetings (in Browser)

Software release version: Version 64.0

Release date: March 6, 2023


Feature enhancements

Disabled cookies notification

If a user has disabled all cookies in their browser, BlueJeans Meetings will notify users that their meeting experience may be impacted.

BlueJeans Rooms

Updated IP Addresses for China Premium Access

March 10, 2023

BlueJeans has updated IP addresses for subscribers to our China Premium Access (CPA) service.

Users in mainland China should whitelist the following IP subnets on their firewall:          

To join over the dedicated network with your Room system (for example: Polycom or Cisco), please dial the FQDN or use the new IP address

Please consult our Premium Access for China article for additional information.

March 3, 2023 Release Notes

BlueJeans Meetings

BlueJeans Mobile

Android Software release version: Version 2.6

Release date: February 22, 2023


Feature enhancements

Retain audio focus while in a meeting

When a user is in a BlueJeans Meeting and using other applications, the BlueJeans app will suppress the audio of other apps while used in the foreground.

BlueJeans Rooms

Support for Advanced Settings

Software release version: BlueJeans Rooms v2.9.0.x

Release date: February 20, 2023

Firmware release versions:

  • Poly: 4.0.0-210907 - 3.14.2-378005
  • Yealink: 133.50.401.5 - 137.50.401.6

Supported hardware: 

  • Poly X30 with TC8
  • Poly X50 with TC8
  • Poly X70 with TC8 
  • Poly G7500 with TC8 and E70 camera 
  • Yealink A20 with CTP18 
  • Yealink A30 with CTP18

Additional Privacy Policy and Terms of Service settings are now available for viewing on the touch panel for BlueJeans Rooms with Poly and Yealink. To view the contents, go to the Settings section, and tap the About tab.

BlueJeans Rooms with Poly offers enhanced audio microphone support

Software release version: BlueJeans Rooms v2.9.0.x

Firmware release versions: Poly 4.0.0-210907 - 3.14.2-378005

Release date: February 20, 2023

All supported hardware: 

  • Poly X30 with TC8
  • Poly X50 with TC8
  • Poly X70 with TC8 
  • Poly G7500 with TC8 and E70 camera 

BlueJeans Rooms with Poly now provides additional functionality for external audio and video connections. Users can change the active microphone, speaker, and active camera, allowing different room configurations as desired. 

Poly Tabletop Microphones (Studio X50 and X70 version) support only the extended microphone. The Poly Ceiling Microphone extends the use of three supported microphones.

February 17, 2023 Release Notes

BlueJeans Meetings

BlueJeans Desktop App

Software release version: Version 2.41

Release date: February 10, 2023

New features

Disable HID Option now available for Macs

Mac users can now disable HID commands for USB devices from the app’s preference window. The option already exists in the Windows app.

Feature enhancements

Redesigned Preferences menu (Mac only)

Mac users will interact with a redesigned and highly accessible BlueJeans Preferences menu.

New UI for reporting an issue

Users may select the Report an Issue button to report problems with the BlueJeans application.

Developer Platform

Web Client SDK

Version: 1.5.0
Release date: February 7, 2023

New Features

Custom layouts and individual stream control support

BlueJeans added support for custom video layouts; developers can control the resolution property of video participants via VideoStreamService. Developers can build custom video layouts as needed with the Web Client SDK.

In the custom layouts, you may:

  • control the individual video streams and build customized layouts
  • choose the resolution for a participant
  • prioritize the active speaker
  • show up to 25 video tiles
  • build support for pinning video tiles of particular participants in the meeting. 

For additional information, review the feature's technical documentation.

For prerequisites and related details, please refer to: 

February 3, 2023 Release Notes

BlueJeans Gateway for Microsoft Teams

Gateway for Microsoft Teams - Custom Features Updates

Software release version: Version 5.6.0

Release date: January 15, 2023

New feature details are located in the Gateway for Microsoft Teams: Custom Features article.

Please contact the BlueJeans Support team to enable any of these features for your tenants.


New features

Updated support for trusted room settings

Endpoints designated as trusted rooms may bypass the lobby when joining a meeting. To use this feature, the meeting organizer should allow everyone, people in my organization, trusted organizations, or guests to bypass the lobby.


Large Gallery view advanced support

Users may now initiate the Large Gallery view feature in Gateway-enabled endpoints. Users can switch to BlueJeans-enabled layouts by pressing *9 on the remote (DTMF tones).


Content share restriction notifications

A Teams client can only share its screen or a window with a VTC system; sharing content from Excel Live, PowerPoint Live, OneDrive, and the whiteboard is not supported.

If a meeting user attempts to use an unsupported application to share content, Gateway-enabled VTCs will display a notification banner on the screen advising the participant to share the entire screen.


Fit-to-Frame support

All Gateway-enabled endpoints now support the fit-to-frame option by default, so meeting users can have a full view of attendees in a meeting room rather than a cropped frame image.

January 13, 2023 Release Notes

BlueJeans Events

Studio Events

Software release version: Version 1.3

Release Date: January 13, 2023


New features

Added producer feedback

Studio producers may share feedback at the end of a broadcast.