Release Notes

Android Release Version 2.3

Release Date: 07/25/2022

Picture-in-Picture Support

When in the BlueJeans Meeting, if the participant puts the App to background, the BlueJeans App will show it in PiP mode.

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Scrolling among participants in Gallery View 

When more than 9 participants are in the BlueJeans Meeting, participants can scroll through the Video and Audio thumbnails.

Request Moderator Join

While in a breakout, participants can now ask for help from a moderator via the roster. Moderators receive a notification and an easy one-click route to join and assist.

Events Backstage Chat   

The chat among moderators and presenters will be placed in a dedicated tab named Backstage.

iOS Release Version: v51.0

Release Date: 07/25/2022

Virtual Background Admin Control     

Admins can now restrict the participants to use custom Virtual Backgrounds.

Events Backstage Chat   

The chat among moderators and presenters will be placed in a dedicated tab named Backstage.

Release Version - 2.37  

Release Date - 3rd August 2022

Polling

Available in v2.37

Moderators can create, manage, and run multiple choice polls within their meetings, as well as via the BlueJeans Hub. Participants can answer and view poll results via the apps panel.

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New Content Share Selection Experience (macOS only)

Available in v2.37

A new and fresh sharing experience. The screens and windows are grouped in a more intuitive way.  Each window in the list is iconized instead of just listing as text. 

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Live Interpretation - Volume Slider Improvements

Available in v2.37

Participants in a meeting where live interpretation is ongoing can now control the volume gain ratio between the original audio and the selected audio channel.  This is achieved by a volume slider shown below.

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Dynamic Noise Reduction

Available in v2.37

BlueJeans now supports Dynamic Noise Reduction on the desktop clients - a new AI/ML model for DNN (Deep Neural Network)-based noise reduction that removes impulse noises and echoes to improve the productivity of the meeting.

This feature removes impulse noises in conditions like airport terminals and train interiors or when sudden sounds occur like dogs barking and ambulance sirens passing by.

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Polling

Available in v2.30

Moderators can create, manage, and run multiple choice polls within their meetings, as well as via the BlueJeans Hub. Participants can answer and view poll results via the apps panel.

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Targeted for Release Date: End of July 2022

The SMS integration will have two parts. First, during scheduling using our web scheduler, providers can send SMS invites to patients. Second, patients and providers will have the ability to send SMS invites to someone during a televisit from within the visit or the patient landing experience (for patients).

With BlueJeans Relay v2.33 release, push meetings will now be supported on Poly Studio X70 with TC8. More details can be shown here.

Release versions: v2.6 & v2.7 (more details here).

Supported Devices - Poly X30/X50/X70, G7500 with TC8

Supported FW version: 3.12.0.210716- 3.12.0.366027 and above

Targeted for Release: Available Now

In-Meeting HDMI Sharing

In-meeting users can now share content on meeting room systems using HDMI share, They have to connect HDMI first and select HDMI from In-Meeting Share option.

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Screen Share Lock

To prevent unwanted content share hijack from Room Systems, Native Rooms now support Screen Share Lock Feature as set by the meeting moderator. If a Screen Share is locked, the user would see a small notification on the touch screen when they try to unlock it.

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Hard Mute Audio and Video (Attendee only)

Moderators can now Hard Mute (Audio/Video) on Native Room Systems participants joining a meeting.

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Support for Joining Restricted Meeting

BlueJeans Native Rooms users will now have support for joining Restricted Meetings with support of OTP/Passcode.

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Chat Display Support

BlueJeans Native Rooms users can now see In-Meeting Chat Notifications on the monitor while in a meeting. These notifications can also be expanded to display chat messages along with chat emoticons.  This chat display support feature can be enabled/disabled from settings depending on the meeting requirements.

Note: Chat input/chat scroll feature support is not supported

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Sequin Layout Support

In Meeting, users can now experience an enhanced quality of meeting experience with an enhanced sequin layout options.

Enhanced Settings Update

Setting options are enhanced to share more details about the room and software versions.

Accessibility Update

To promote inclusivity and accessibility, BlueJeans Rooms has now enhanced UX updates.  

Targeted for Release: Early July

Customers joining Teams meetings with BlueJeans Gateway for Teams enabled room systems will be able to see notifications of users waiting in the lobby. Customers can then allow the users waiting in the lobby into the meetings from their Teams desktop/mobile client.

Targeted for Release: Available Now

Enterprise Admins can now have more control on the display of menu options in DTMF Menu with the support of this feature. DTMF menu options can be hidden/unhidden depending on the admin’s choice. More details can be found in the support article here.

Targeted for Release: Early July

Based on the Meeting Roles set in Meetings Options, BlueJeans Gateway for Teams will now support preventing attendees from presenting/sharing during a Teams Meeting.  

Targeted for Release: Available Now

Customer Admins will now be able to get holistic overview of the Teams Meeting experience with Teams Gateway enabled room systems with the support of VTC Call Quality Scores for Live and Past Meetings along with support to search VTC names in the Command Center Dashboard as well support for content call data in the History Tab.  Call Quality Score is an indicative score generated by the BlueJeans Gateway for Teams backend after considering quality parameters of audio and video like jitter buffer, packet loss, etc. 

Note: These scores are an indication of quality experience from Gateway-enabled endpoints only and does not include Teams Meetings details. More details can be found in the support article here.

Targeted for Release: Early July

BlueJeans Gateway for Teams will now support display of Raised Hand Notifications. Customers joining Teams meetings with BlueJeans Gateway for Teams enabled room systems would now be able to see notification banners of users who have raised hands and as well as see the number of raised hands in the meeting in the top right corner.

Note: Customers will not be allowed to raise hands from VTCs. More details can be found here.

Targeted for Release: Available Now

BlueJeans Gateway for Teams customers will now be able to see participants name on VTC when content is being shared. This will help room system users identify the user who is sharing content.

Release Version: v1.5.0

Release Date: June 2022

The BlueJeans iOS Client Software Development Kit (SDK) enables integrating BlueJeans Video and Audio into iOS native applications. With latest release, BlueJeans has enhanced SDK to include following features -

• Observe mute state of remote streams – Developers can now subscribe to mute states of remote streams for audio, video and content.
• Enhanced sample app – Refer to up-to-date sample app which integrates iOS client SDK and shares code snippets for easy integration.

For pre-requisite and related details, please refer to –

• iOS Client SDK GitHub repo
• Getting Started & Technical docs

Release Version: v1.2.0

Release Date: July 2022

BlueJeans has released another update to its Web Client SDK, which includes support of closed captioning during a live meeting and removing hard dependency of user agent when used in a webview.

• Support for Closed Captioning service.
• Removed hard-coded user agent dependency on an iOS WKWebView.

For pre-requisite and related details, please refer to –

• Web Client SDK GitHub repo  
• Getting Started & Technical docs

Release Version: v1.5.0

Release Date: July 2022

BlueJeans has brought forward the support of 720p resolution (send & receive) on Android Client SDK which focuses on enhancing video quality experience in video call and misc. bug fixes.

• 720p camera capture support – Enable video with 720p resolution on supported android devices running your app to solve frontline worker use cases, remote learning use cases, telehealth use cases and more.  

For pre-requisite and related details, please refer to – 

• Android Client SDK GitHub repo
• Getting Started guide

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Weatherperson Mode

Available in v2.36

Users can now overlay themselves on their content via the screen share menu in the desktop apps.

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Breakout Sessions: Moderator Broadcast Message

Available in v2.36

While breakout sessions are active, moderators can now send a message to all breakout rooms in a meeting.

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Breakout Sessions: Ask for Help

Available in v2.36

While in a breakout, participants can now ask for help from a moderator via the roster. Moderators receive a notification and an easy one-click route to join and assist.

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Multiple Language Transcription

Available in June

In addition to English, transcripts and closed captions will now be available in German, French, Spanish, and Japanese meetings. By default, the meeting language will be the user's BlueJeans Profile Language.  At the time of scheduling, the meeting organizer will have the option to modify the meeting language.

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Android Release Version 2.2

Release Date: 06/08/2022

Foldable Device Support

When foldable devices are flexed, the video tiles or screen receiver would move to top half and call controls and other settings will move to the tabletop section.

Low Bandwidth Preference

Users can now set their preferences to auto switch to Low Bandwidth Mode to save mobile data and improve audio quality when on a cellular network. Setting the preference automatically switches the user to Low Bandwidth mode when on a cellular network.

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Attendee Promotion in Events

Attendees can now request to interact live in BlueJeans Events. Once a request is accepted by the Event Moderator, they can use audio and video in the Event.

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Breakout Room Broadcast

Participants receive the Broadcast when sent by a Moderator regardless of the Breakout Room they belong to.

Samsung DeX Selective Screen Share

Users can now choose between the mobile phone screen and DeX screen while performing screen share.

iOS Release Version: v50.0

Release Date: 06/10/2022

CallKit Integration   

The audio of a BlueJeans Meeting will be played in the background when the user receives a phone call on their iPhone.

Participant Scrolling 

Users can now scroll through all the participants during the meeting.

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Binge Meeting 

Users will now be notified for the upcoming meeting 1 min before the actual meeting.

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Breakout Room Broadcast

Participants receive the Broadcast when sent by a Moderator regardless of the Breakout Room they belong to.

Request Moderator Join

Participants can request the moderator to join their specific Breakout Room.

High-Resolution Screen Share

Users can share their phone screen at 1080p. 

Feature Preview: June

Event Recording viewers can now view English automated closed captions on their recordings.  For an event enabled with closed captions, the captioning service will now be available to the attendees during both the live and the recorded session.

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Feature Preview: June

Presenters and Moderators can now turn on a virtual background and upload their own background image or choose from the BlueJeans default images to serve as their background. Enterprise Administrators will also have the ability to control the default background images available to the enterprise users.

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Targeted for Release: Early July

Based on the Meeting Roles set in Meetings Options, BlueJeans Gateway for Teams will now support preventing certain attendees from presenting/sharing during Teams Meeting.

Available Now

Customer admins will now be able to get a holistic overview of the Teams Meeting experience with Teams Gateway enabled room systems with the support of VTC Call Quality Scores for Live and Past Meetings along with support for searching VTC names on the Command Center Dashboard as well support for content call data in the History tab.

Call Quality Score is an indicative score generated by the BlueJeans Gateway backend after considering quality parameters of audio and video like jitter buffer, packet loss, etc. This score provides indicative meeting experience feedback of users joining meetings on Gateway enabled room systems.

Note: These scores are an indication of quality from BlueJeans Gateway enabled endpoints only and do not include Teams Meetings details. More details can be found in the support article here

Targeted for Release: Early July

BlueJeans Gateway will support display of Raised Hand Notifications. Customers joining Teams Meetings with BlueJeans Gateway for Teams enabled room systems will be able to see notification banners of users who have raised hands and as well as see the number of raised hands in that meeting on top right corner. Note: Customers will not be allowed to raise hands from VTCs. More details can be found here.

Targeted for Release: Early July

Customers joining Teams Meetings with BlueJeans Gateway enabled room systems will be able to see notifications of users waiting in the lobby. Customers can then allow the users waiting in lobby into the meetings from their Teams desktop/mobile client. 

Release Version: v1.1.1

Release Date: May 2022

BlueJeans has released another update to its Web Client SDK, which include Moderation capabilities along with much awaited enhancement on joining a meeting without refreshing the web page.

‘ModeratorControlsService’ introduced -

• Meetings recording

• Mute/Un-Mute Audio/Video of other participants / all participants

• Remove a participant from the meeting

• End meeting for all immediately or after a certain delay

• Spotlight a video participant

Along with above changed, BlueJeans released “breaking” change where connection state “DISCONNECTED” has been removed from MeetingService. This was necessary for BlueJeans to release enhancement of allowing SDK developers to provide their customers that ability to join meetings without page refresh.

• Since you can now rejoin meetings, Connection state goes to IDLE once meeting ends. Please refer to the connection state flow chart in our README.md

For pre-requisite and related details, please refer to –

• Web Client SDK GitHub repo
• Getting Started & Technical docs here

Release Version: v1.4.0

Release Date: June 2022

 BlueJeans has brought forward another release of Android Client SDK which focuses on upgrading the target Android SDK to “level 30” along with misc. bug fixes.

For pre-requisite and related details, please refer to –

• Android Client SDK GitHub repo
• Getting Started guide

Release Version: v2.1.1

Release Date: May 2022

The BlueJeans Web Embed SDK allows web developers to embed and integrate BlueJeans Web Meetings Client experience as-is into their website/mobile-app. Various customizations are provided via the SDK to allow developers to match the video call experience with their brand. With latest release, BlueJeans has enhanced SDK to include the following -

• Fixes done to support joining of Telehealth meeting via Web Embed SDK in iOS & Android native apps.
• Extended documentation released for developers to easily integrate Web Embed SDK and run Telehealth PLE within their own apps. Refer to “Native support” section under Web Embed SDK.

For pre-requisite and related details, please refer to –

• Web Embed SDK GitHub repo
• Getting Started & Technical docs here

Release Version: v1.4.0

Release Date: May 2022

The BlueJeans iOS Client Software Development Kit (SDK) enables integrating BlueJeans Video and Audio into iOS native applications. With latest release, BlueJeans has enhanced SDK to include following features -

• 720p camera capture support – Enable 720p resolution on iOS/iPad devices running your app to solve frontline worker use cases, remote learning use cases and more.
• UI customization (video backgrounds) – Customize your app’s video call experience by changing colour schemes that matches with your brand colours.
• Expanded sample app – Sample app shared along with iOS Client SDK has been improved to add more features, to give an idea of how to integrate with BlueJeans SDK.

For pre-requisite and related details, please refer to –

• iOS Client SDK GitHub repo
• Getting Started & Technical docs here

Collab Board

Participants can now launch a multi-user Collab Board with autosaving, enhanced interaction options, and automatic sharing. Boards can also be created and accessed outside of meetings via the new side panel on the meeting dashboard.

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This feature is now supported on the desktop app v2.34 (March), Linux app, iOS app V48, and Android app v2.2.

Tile Order Filtering

Available in v2.34 (March)

Participants can now change the order of the tiles in their meeting between activity, alphabetical, and raised hand options.

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Dashboard View

Available in v2.34 (March)

Participants can now access the dashboard view in normal meetings via the option in the apps panel. This layout allows for all meeting components to be accessible within a single pane of glass and can be tailored to a participant’s specific needs. Additionally, video layouts have been improved for both base meetings and teacher’s flavors of the dashboard.

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Release Date: Limited Availability

The BlueJeans Web Embed Software Development Kit (SDK) enables embedding BlueJeans Video and Audio capabilities into web apps. This includes join support from both desktop and mobile browsers. For Telehealth customers this also includes customization capabilities for the patient landing experience, along with the standard customization capabilities of the Web Embed SDK. This allows healthcare organizations to quickly and easily integrate BlueJeans Telehealth into their applications.

Refer to more details here.

Targeted Release Date: End of April 2022

The release of this feature allows providers to live capture a patients image during a televisit. The provider will access and initiate this feature from within the televisit tile app.

Targeted Release Date: End of April 2022

We are expanding our Apple Health data that we can pull in to a televisit. This expansion includes; blood pressure, blood glucose, temperature, height, weight, and respiratory rate.

Targeted Release Date: End of April 2022

Enhancements include ability to remove date and time on the landing screen, the expansion of character limit on welcome message and entertainment screen message, and customization of the waiting text on the entertainment screen via API on a per meeting level.

BlueJeans Rooms-as-a-Service (RaaS)

Targeted for Release: Available Now

BlueJeans Rooms-as-a-Service (RaaS) is now available for sale within the United States.

BlueJeans RaaS is a unique Hardware and Software bundle that is  brought to life by the Poly Studio X30 or X50, bundled with BlueJeans Native Rooms License, Command Center, premier warranty, and more.

For pre-requisite and related details, please refer to:

• RaaS Quick Start Guide
• RaaS Admin Guide

Facebook Portal V2.1 Release

Targeted for Release: End of April 2022

New features include: 

Events Presenter Support – Presenters joining BlueJeans Events from Portal will now have an option to join as a Presenter for enhanced content sharing and backstage chat features.

Collab Board – BlueJeans on Portal will now support Collab Board, allowing teams to work together virtually by enabling a shared virtual whiteboard with tools to convey ideas like text, shapes, and post-it images. 

Simultaneous Interpretation – BlueJeans Meetings attendees will now have the option to experience real-time language interpretation when provided by the host. Please talk to the support team to enable this feature for your enterprise.

QR Code Support - BlueJeans on Portal now provides a Meeting QR code, which contains the meeting information and allows users to easily join the meeting without keying in the meeting ID or passcodes on secondary devices.  

More details of the release can be found here.

Targeted for Release:  End of April 2022

With the v5.2.0 release, BlueJeans Gateway for Teams customers will now see participants names on the VTC when content is being shared. This will help VTC users identify the user that is sharing content. More details can be found here.

Targeted for Release:  End of April 2022

With the v5.2.0 release, Enterprise Admins can now have more control over the display of menu options in the DTMF Menu. DTMF menu options can also be hidden/unhidden depending on the Admin’s choice. More details can be found here. 

Release Version: v2.1.0

Release Date: Limited Availability

BlueJeans Web Embed SDK enables embedding the BlueJeans WebRTC Client into any 3rd party web application with minimal effort. The Web Embed SDK design is simple, and you can easily integrate the regular meetings experience and televisit sessions into your web applications with a wide variety of customizations.

BlueJeans has brought the support of award-winning Telehealth product in Web Embed SDK. The Web Embed SDK provides telehealth customers the ability to conduct televisit sessions within their environment. The televisit experience provides a fast, convenient, and personalized video conferencing encounter for both patients and providers. Using BlueJeans Web Embed SDK for televisit consultations, you can provide an enhanced experience for both patients and providers as well as the flexibility of virtual care. Web Embed SDK also provides you the ability to customize the Patient Landing Experience you wish to create for your clients.

Web Embed SDK is a JavaScript-based SDK that gives you a quick and easy way to bring video capabilities into your web pages. Web Embed SDK is a single object that encapsulates all APIs related to establishing BlueJeans video and audio connections. To get started:

• With regular meetings, visit Getting Started Guide
• With televisits, visit Telehealth Quick Start Guide.

Newly Added Features:

• Mobile: Support for joining meetings on mobile browsers
• Mobile: Support for customizing join experience on mobile browsers
• Telehealth: Support for televisits on desktop and mobile browsers
• Customization: Ability to customize various aspects of the Patient Landing Experience including welcome text on the landing screen, background color, organization’s logo, providers image, messaging on the entertainment screen, and articles and videos for patients to view while waiting for the provider. More details on customization are documented here.
• General: Ability to mute the incoming audio from other participants

For pre-requisite and related details, please refer to:

• Web Embed SDK GitHub repo
• Getting Started & Technical docs here

Desktop Apps (Windows & Mac)

Multi-Language Transcription

Preview: February

Support for meeting transcription and closed captions has now been extended from only English to 4 new languages: English, German, French, Spanish, or Japanese.

Simultaneous Interpretation

Available in v2.33

Meeting organizers can now invite interpreters to support real time audio language interpretation for up to 5 languages per meeting. Moderators will have the ability to manage and monitor interpreters’ audio, video, and language settings. Participants can simply join the meeting and choose to listen to the meeting in their preferred language.

Moderator Audio and Video Disable

Available in v2.33

Moderators can now disable the microphones and cameras of all participants in meetings, providing both bulk and individual controls to better manage the meeting experience.

New Waiting Room Experience

Available in v2.33

Waiting Rooms are now more discoverable with the integration of the waiting room participant list and toggle in the people view.

Chat in Floating View

Available in v2.33

Meeting participants can now view chats while the floating view is enabled. To access the chat, click on the new icon on the top bar of the view.

Android

Release Version 2.0 | Release Date: February 14 – March 31 (Gradual Rollout)

Improved User Experience  

We have completely refreshed the Android App to be more user friendly and Accessibility compliant.

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Hair Check Screen with Background Blur  

Participants can now see themselves and blur their video background before joining the meeting.

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Simultaneous Interpretation

Participants can simply join the meeting and choose to listen to the meeting in their preferred language when Meeting organizers invite interpreters to support real time audio language interpretation for up to 5 languages per meeting.

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Mobile iOS

Release Version 48 | Release Date: February 16

Live Reactions    

We will now support live reactions on the iPad during a meeting where meeting participants can share 6 different emoji options during a meeting.

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Screen Share in Safari   

Available in Feb

Now Safari browser users can screen share during a BlueJeans Meeting in the browser. 

Live Reactions  

Available in v2.26 (Jan)

We now support live reactions during a meeting where meeting participants can share 6 different emoji options during a meeting.

Capture Highlights   

Available in v2.27 (Feb)

Participants can capture Meeting Highlights for future reference in  the post-meeting summary. Note: in-app highlights view support is not yet available.

GA:  February

BlueJeans Events Scheduling page is now available in 5 languages: English, German, French, Spanish, or Japanese.

Release Date: January 2022

This feature allows customization of the patient landing experience at the user level. Admins customize background color, logo, welcome message, entertainment screen message and articles/videos at the user level.

V2.0 Release | Targeted for Release: March

Customers using BlueJeans app on Portal devices will now benefit from an enhanced user experience and new features.  Users will need to uninstall the older app and install the new 2.0 version from the Portal App Store to take full advantage of the new version. The new app supports closed captioning, waiting room, recording, hard mute, live Interpretation, raise hand, and share screen support with share URL.

Targeted for Release: Available Now

With the v5.1.0 release, BlueJeans Gateway customers will now have Trusted Rooms support extended to Teams Live Events, without any additional configurations. This feature support will provide enhanced privacy options to enterprises by ensuring only whitelisted IPs/domains can join Live Events. More details can be found in the support article here.

Targeted for Release: Available Now

With the v5.1.0 release, we are releasing an enhanced and updated version of Large Gallery View. Customers can enjoy up to 49 participants in a single screen using this feature. To enable this feature, customers can now reach out to support and get this feature enabled for their tenants. More details can be found in the support article here.

Targeted for Release: Available Now

BlueJeans Gateway has released multiple enhancements to improve the audio/video QOS and enable superior in-meeting experience. Please reach out to support for more details.  

Release Version: v1.0.0

Release Date: January 2022

The BlueJeans Web Client Software Development Kit (SDK) enables embedding BlueJeans Video and Audio capabilities into web apps. BJNWebClientSDK is a single object that encapsulates all the API’s related to establishing a BlueJeans Video and Audio connection. The design of the SDK emphasizes simplicity. Developers can quickly integrate BlueJeans video into their applications.

Features

• Join, End Meeting
• Audio and Video Permission Handling
• Self-Video
• Remote Video, Remote Video States
• Content Receive
• Audio and Video self-Mute
• Audio Device Enumeration, Selection
• Video Device Enumeration, Selection
• Video Layout Switch
• Participant List
• Participant Properties: Audio Mute State, Video Mute State, is Self, Name and Unique Identifier
• Self-Participant
• Content/Screen Share
• Log Upload
• Public and Private Meeting Chat
• Meeting Information (Title, Hostname, Meeting Id)
• Video Tile Background Customization Options

For pre-requisite and related details, please refer to –

• Web Client SDK GitHub repo
• Getting Started & Technical docs here

Share Recording with Invitees

Generally Available in December

A meeting recording owner can now leverage the “Add invitees email address” on the share screen to effortlessly share the recording with all meeting invitees.

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Mobile iOS

Release Version 47

Release Date: November 2021

Mute Audio using Speaker Button

A new option has been introduced in the iOS app to disable and enable audio.

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Release Version: 47.1

Release Date: December 2021

Profile Picture Shown in Self-View During Video Mute 

Upon muting video during a meeting, users will now be able to see their profile picture in their self-view.

PSTN Number Updates

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Waiting Room Updates

Available in v2.33 (December)

Improved the overall user experience for waiting room moderation by adding controls to the People section.

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Chat in Floating View

Available in v2.33 (December)

Users can now access group and direct chats while in the floating view layout.

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Reactions

Available in v2.33 (December)

Participants can share reactions in their meetings with six different emojis.

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Simultaneous Interpretation

Available in v2.33 (December)

Meeting organizers can now invite interpreters to support real time audio language interpretation for up to 5 languages per meeting. Moderators will have the ability to manage and monitor interpreters’ audio, video, and language settings. Participants can simply join the meeting and choose to listen to the meeting in their preferred language.

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GA:  December

BlueJeans Events Moderators and Presenters can now blur their background during an Event.

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GA:  December

BlueJeans Events Attendees can now view closed captions in over 70 Languages. Automated translation of captions from English to French, German, Chinese, Portuguese, Italian, Japanese, and more is available.  You can view more details about the feature: here.

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GA:  November

BlueJeans Events Hosts will now be able to embed event recordings into an external website and continue to engage on-demand audiences.

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GA:  December

An enterprise admin can now leverage the “Transfer Events API” to transfer recordings, past events, and upcoming events from one user to another user in the same organization. This can be utilized by admins to continue to retain important Event data when users leave the organization. 

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Available in December 2021

This feature allows patients to live capture or upload images from the patient landing experience or the televisit tile during a visit. These images will then be visible to both the patient and the provider from within the televisit tile for use during the televisit.

Available in December 2021

Enterprise admins can now monitor and track all telehealth visits in Command Center.

Using Cisco CE Macro Customization support, customers connecting to BlueJeans Meetings or Teams Gateway Meetings using Cisco Room Systems will now be able to add custom in-meeting control buttons for features such as:

• Switch meeting layout

• Remote mute/unmute microphone, handy for mute-on-entry or if you were moderator muted

• Remote disable/enable the camera

These custom control buttons enhance the meeting experience and allow the user to use Cisco Touch 10 touch panels and DX series touch interfaces.

Customers will also have option to configure multiple endpoints with Custom In-Meeting Support for BlueJeans Meetings using Command Center. For more details check here.

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BlueJeans global IP addresses for SIP & H.323 Room Systems have been updated. If your devices or supporting infrastructure are programmed to dial 199.48.152.152, you will need to update the configurations to reflect the new IP address. The existing/ old IP address will continue to operate alongside the new address until November 30, 2021 to ensure a smooth transition and provide ample time for administrators to make updates as needed.

Old IP Address:

• 199.48.152.152** (functional until November 30, 2021)

New IP Addresses:      

• Primary:    104.238.247.247
• Secondary: 104.238.244.244

Support article can be accessed here.  Meeting and Events scheduling service have been updated to reflect the new IP.

Available in December 2021

BlueJeans Gateway for Teams supported endpoints will now support the Lock Meeting feature.  As a part of this feature, if an endpoint tries to join a Teams Meeting locked by a moderator, a “Meeting is Locked” message will display for a few secs before getting disconnected.

More details of the feature can be found here. 

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Available in December 2021

BlueJeans Gateway for Microsoft Teams will now support Enterprise Domain Name Whitelisting for the “Trusted Rooms” feature. This feature enhancement support will enable room systems to bypass the lobby and connect directly to the meeting. More details of the feature can be found here.

Release Version: v1.3.1

Release Date: December 2021

BlueJeans has brought a couple of upgrades on top of previously released Android Client SDK v1.2.0 to include features that elevate security via Waiting Room, active speaker identification during the call, mute of incoming audio to enable parallel VOIP call use cases, and observables to read states of audio mute and user’s role.

Feature Support:

• Waiting Room support
• Active speaker identification
• Mute incoming audio
• Remote mute and Local mute information
• “isModerator” property added to the participant object
• “meetingId” and “participantPasscode” properties added to the meeting information
• Misc. bug fixes

For pre-requisite and related details, please refer to –

• Android Client SDK GitHub repo
• Getting Started guide

Release Version: v1.2.0

Release Date: December 2021

BlueJeans has brought a couple of upgrades on top of the previously released iOS Client SDK v1.0.0 to include features that elevate security via Waiting Room, active speaker identification during the call, elevate accessibility via Closed Captioning, mute of incoming audio to enable parallel VOIP call use cases and wide variety of moderator controls.

Feature support:

• Closed captioning (Enhance your video call’s accessibility by showcasing text during conversation)
• Waiting Room support
• Active speaker identification
• Moderator Controls
  • Meeting recording
  • Mute/Unmute Audio/Video of other participants / all participants
  • Remove a participant from the meeting
  • End meeting for all immediately or after a certain delay•   
• XCode 13.0 Support
• Mute incoming audio
• Remote mute and Local mute information
• “isModerator” property added to the participant object
• “meetingId” and “participantPasscode” properties added to the meeting information
• Misc. bug fixes

For pre-requisite and related details, please refer to –

• iOS Client SDK GitHub repo
• Getting Started guide

Waiting Room Moderation

Release Version: 46 / Release Date: September 2021

This is the first feature of a larger initiative to bring parity in moderations controls on Meetings for mobile with the desktop version of BlueJeans Meetings.  Moderators will now be able to join meetings from the mobile iOS applications and manage their waiting rooms.  This includes the ability to view waiting rooms, admit participants to a meeting from the waiting room, deny participants from joining a meeting and sending meeting participants to the waiting room.

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Profile Picture Displayed during Video Mute State

This update will allow iOS users (iPad and iPhone) to see the profile image, if present, of a meeting participant when that participant is muted. 

Mute Audio Using Speaker Button

Release Version 47 / Release Date: October 2021

A new option has been introduced on the iOS app to disable and enable audio with a button.

PSTN Number Update

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Moderator Chat Clear

Now Available on Linux version 2.24 (Sept)

Moderators can now delete the public chats for all users in their meeting ID via a menu option in the chat section of the app.

Endpoint support – This feature is supported on Desktop apps (Windows, Mac, Linux), Browser, Android, and iOS)

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Moderator Editing of Participant Names

Available in Oct

Moderators can now edit participant’s names within meetings.

Endpoint support – This feature is supported on Desktop apps (Windows, Mac, Linux), and Browser

Participant Scrolling

Available in Oct

Users will now be able to view all meeting participants’ video tiles by scrolling through multiple pages of attendees.

Endpoint support – This feature is supported on Desktop apps (Windows, Mac, Linux), and Browser

Trim Meeting Recordings

Targeted for Release:  October

A meeting recording owner can now trim any unwanted parts from the beginning and end of a recording before sharing it. When the recording is viewed by other users on the BlueJeans playback page, they would see the edited version of the video.

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Window Sharing in Content Share

Available on version 2.24 (Sept)

Beginning with Desktop Linux app v2.24 on Linux, users can now choose to share a particular open window while sharing content.

Note: Applicable only for X11 display system.

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Binge Meetings

Available on version 2.25 (Oct)

Transition quickly and effectively from back-to-back meetings.  On-screen notifications provide one-click access to join your next meeting without having to return to the meeting dashboard. 

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Targeted for Release:  October

Like a live event, an event host will now be able to embed the event recordings into an external website and continue to engage new audiences.

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Targeted for Release:  October

Bluejeans Event Attendees can now view closed captions in over 70 Languages. Automated translation of captions from English to French, German, Chinese, Portuguese, Italian, Japanese among several other languages will be available. 

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Enterprise admins can now monitor and track all Telehealth visits in Command Center.

Release Date: October 2021

VDI support for the following Telehealth features: Patient Landing Experience, interpreter integration, Apple Health integration, Televisit Tile and self-service customization via enterprise admin.

Targeted for Release:  Available Now

Customers with AWS Cloud Services can now easily install, upgrade, maintain BlueJeans Listener service (2.29 or higher) from AWS Marketplace with support of BlueJeans Relay with advanced webapp installation support.

This feature will help customers further their cloud migration strategy and help by easily controlling on-prem endpoints from remote locations. More details about the feature can be found here.

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Targeted for Release: Available Now

BlueJeans Rooms is proud to announce the General Availability of BlueJeans Native Rooms solution with Poly Studio X series and G7500-based room systems.

Using BlueJeans Native Rooms solutions with Poly, customers can now outfit their huddle spaces and conference rooms with pro-grade audio and video gear that is quick to deploy, easy to use and delivers a seamless meeting experience for everyone, regardless of whether they are in the room or joining remotely.

For more details on the BlueJeans Native Rooms please reach out to support for more details. 

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BlueJeans global IP addresses for SIP & H.323 Room Systems have been updated. If your devices or supporting infrastructure are programmed to dial 199.48.152.152, you will need to update the configurations to reflect the new IP address. The existing/old IP address will continue to operate alongside the new address until November 30, 2021 to ensure a smooth transition and provide ample time for administrators to make updates as needed.

Old IP Address: 199.48.152.152** (functional until November 30, 2021)

New IP Addresses:      

Primary:    104.238.247.247

Secondary: 104.238.244.244

Support article can be accessed here

Meeting and Events scheduling service have been updated to reflect the new IP.

Targeted for Release:  Available Now

Customers using BlueJeans Rooms (H.323/SIP) can now have an enhanced in-meeting experience with the availability of chat message display support.  BlueJeans Rooms participants will now be able to view chat messages on screen while talking to other participants. More details about the feature can be seen here.

Targeted for Release: Available in Oct 2021

Customers using BlueJeans Gateway for Microsoft Teams can now see meeting info like VTC ID, TENANT KEY, and CUSTOM DOMAIN by pressing *3 from their DTMF menu. More details can be found here.

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Targeted for Release: Available in Oct 2021

Customers using BlueJeans Gateway for Microsoft Teams in a trial period will now see notifications indicating free trial as well as the end of the free trial period. These notifications will equip free trial users to make informed decisions and avoid any sudden disruption of service. More details can be found here. 

Targeted for Release: Available in Oct 2021

Customers using BlueJeans Gateway for Microsoft Teams will now have the ability to mute self-video from their DTMF menu. More details can be found here. 

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Targeted for Release: Available in Oct 2021

Mainland China Customers using BlueJeans Gateway for Microsoft Teams can now have an improved Teams Meetings experience by leveraging a dedicated China network (Premium Access for China support) to handle BlueJeans Gateway for Teams traffic into and out of China.

Once the enterprise subscribes to the CPA feature, they just need to dial a dedicated FQDN to dial into Teams meetings. More details  can be found here. 

Targeted for Release: Available in Oct 2021

Customers using BlueJeans Gateway for Microsoft Teams can now see details of “static image” of video muted or audio only participants, thus giving actual representation of participants in the meeting.  Please reach out the support get the feature enabled for your tenant. More details can be found here. 

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Release Version: v2.0.0

Release Date: October 2021

BlueJeans has released enhancements to WebRTC based Web Embed SDK that includes features which elevates accessibility of a call by providing ability to select language locale while joining the meeting and also, be able to customize background colours to match the in-meeting experience to customer’s brand.

Web Embed SDK or Web Client SDK?

BlueJeans Web Embed SDK allows developers to use BlueJeans Web Meeting Client experience as-is with many customizations while, Web Client SDK empowers developers to build their video calling experiences from scratch and define their own user experience.

Feature support:

• Locale support of 5 languages while joining a meeting
• Customise background tile colours to match in-meeting experience with brand colours

For pre-requisite and related details, please refer to –

• Web Embed SDK GitHub repo
• Getting Started guide
• Sample app here

Release Version: v1.2.0

Release Date: September 2021

BlueJeans has released enhancements to Android Client SDK v1.0.0 in a quick succession to include features that elevates accessibility on a call, spotlight a participant’s video and wide variety of moderator controls.

Feature support:

• Closed captioning (Enhance your video call’s accessibility by showcasing text during conversation)
• Spotlight participant video
• 720p video capture (Experimental API)
• Moderator Controls
  • Meeting recording
  • Mute/Unmute Audio/Video of other participants / all participants
  • Remove a participant from the meeting
  • End meeting for all immediately or after a certain delay
• Audio capture dumps (debug facility)
• Misc. bug fixes

For pre-requisite and related details, please refer to –

• Android Client SDK GitHub repo
• Getting Started guide

Release Version: v1.0.0

Release Date: September 2021

BlueJeans has released a brand-new SDK for our customers, partners & developers to integrate and bring the power of BlueJeans Meetings on their iOS native applications. BlueJeans iOS Client SDK is a bundle of Audio, Video Conferencing Meetings API, with an easy-to-use sample app(s) which works seamlessly across all your iOS devices and enables users to enjoy audio, video, screen sharing and many more features. With BlueJeans SDK, you can join meetings, chat, share your screen and create brand new use cases that are relevant to your industry.

Feature support:

• Audio and Video Permission handling
• Join, End Meeting
• Self-Video
• Remote Video, Remote Video states
• Screen Share
• Content receive
• Audio and Video self-mute
• Orientation handling
• Video device enumeration, Selection
• Audio device enumeration, Selection
• Video Layout switch
• Participant list
• Participant properties: Audio mute state, Video mute state, is Self, Name and Unique Identifier
• Log Upload
• Multi stream support (Sequin Video Layouts)
• Public and Private meeting Chat
• Remote Video and Content mute
• Meeting Information (Title, Host name, URL) property

For pre-requisite and related details, please refer to –

• iOS Client SDK GitHub repo
• Getting Started guide

Release Version: (beta)

Release Date: September 2021

BlueJeans has released a brand new WebRTC based Web Client SDK for our customers, partners & developers to integrate and bring the power of BlueJeans Meetings on their websites. BlueJeans Web Client SDK is a bundle of Audio, Video Conferencing Meetings API, with an easy-to-use sample app(s) which works seamlessly across various desktop and mobile browsers and enables users to enjoy audio, video, screen sharing and many more features.

Web Client SDK allows developers to build a whole meeting experience from scratch, control user flows with respect to video conferencing (such as joining or actions during the meeting). With BlueJeans SDK, you can join meetings, share your screen and create brand new use cases that are relevant to your industry.

Web Embed SDK or Web Client SDK?

BlueJeans Web Embed SDK allows developers to use BlueJeans Web Meeting Client experience as-is with many customizations while, Web Client SDK empowers developers to build their video calling experiences from scratch and define their own user experience.

Feature support:

• Audio and Video Permission handling
• Join, End Meeting
• Self-Video
• Remote Video, Remote Video states
• Screen Share
• Content receive
• Audio and Video self-mute
• Orientation handling
• Video device enumeration, Selection
• Audio device enumeration, Selection
• Video Layout switch
• Participant list
• Participant properties: Audio mute state, Video mute state, is Self, Name and Unique Identifier
• Remote Video and Content mute
• Meeting Information (Title, Host name, URL) property
• Desktop & Mobile browser support

For getting access to Web Client SDK, please fill the following form and get started.