Release Notes

BlueJeans Release Notes

BlueJeans March 2020 Release Notes

BlueJeans Meetings

BlueJeans Desktop App

Video Disabled on Entry to Preserve Bandwidth

Available in March

The Windows & Mac Apps will now support a mode that disables video (bidirectionally) by default for meeting participants when joining a meeting. These default settings can now be applied across your enterprise. 

There are several ways that this capability can be leveraged.  Learn more here.

Note: It is likely that video will be disabled by default in China.

Accessibility – Improved Color Contrast on Windows

Available in March

The Windows App will now support a mode that delivers high-contrast user elements to ensure color blind and partially blind users can effectively navigate the user interface. 

BlueJeans Browser

Participant Pinning

Available Now

BlueJeans Meetings attendees that are using the Browser experience can now pin a participant so that the video from the participant is always shown when the video is on. This is a feature that is already supported on the desktop app and has been added to the Browser client to ensure feature parity.

Audio

Higher Quality Numbers in China

Available Now

In an effort to improve audio quality and phone number reliability, we are introducing new PSTN numbers in China. The new numbers will replace the current numbers that support the Mandarin language.

The new numbers are available now. The old numbers will be removed from newly created meeting invitations and join flow instructions on March 24, 2020. The old numbers will continue to function until all traffic is migrated away from them; a decommission date will be communicated in future release notes before this happens.

Additional US Numbers

The following numbers have been added:

  • +1.404.458.0105 - United States (Atlanta)
  • +1.650.963.5767 - United States (San Mateo)
  • +1.408.915.6290 - United States (San Jose)
  • +1.408.419.1715 - United States (San Jose)
  • +1.202.795.3352 - United States (Washington DC)

Additional UK Numbers

The following numbers have been added:

  • +44.2036950613 (UK Primary Number)
  • +44.2039761937 (UK Secondary Number)

Additional Premium PSTN Numbers

The following premium numbers have been added:

  • +1.844.540.8065 - United States (Primary)
  • +1.888.748.9073 - United States (Primary)
Scheduling

Windows Outlook Plug-in – End-of-Support Extended through May

The End-of-Support (EOS) date for the Windows Outlook Plug-in (originally targeted for end of March) has been pushed out to May 31, 2020 to allow organizations additional flexibility to continue migration efforts to the Outlook Add-in as time permits over the next few months. To learn more, please review the BlueJeans Windows Outlook Plug-in Migration Guide.

Recording

Responsive Playback

Available in March

We have made it easier for you to view BlueJeans Meetings recordings on your mobile devices by improving the view layout.

Smart Meetings

Admin Controls

Available in March for Customer Preview

Smart Meetings feature enablement will be available for administrators on the ‘Manage Features’ panel for enterprise level control as well as on the ‘Manage Users’ panel for user level control. Once a user is enabled, the corresponding settings shall be available under the user’s profile settings.

 

Sharing with Specific People

Available in March

For customers with Smart Meetings, the BlueJeans recording playback page will allow for recordings to be shared with specific email addresses, in addition to enterprise-level sharing and public access. This helps in sharing recordings safely with external participants.

BlueJeans Events

Salesforce Registration Integration

Available in March

Automatically sync registration and attendee data into Salesforce for seamless audience tracking and faster follow-up. Learn more here.

BlueJeans Rooms

Relay Support for Poly Studio X30, Studio X50, and G7500

Available in March

BlueJeans Relay One-Touch Join now supports Poly’s new endpoints: Studio X30, Studio X50, and G7500.  These new endpoints will be represented in the device type option within the Relay Admin Panel that is located in Command Center.

 

Office 365 API Support

Available in March

If a customer has only BlueJeans Rooms (DVR, DVR-Pro, BlueJeans Rooms with Dolby Conference Phone, or the original BlueJeans Rooms w/PC), then we can connect to the Office 365 calendar directly without the need of a Listener Service to be deployed.  If a customer has Cisco, LifeSize, Poly, or any other SIP/H.323 devices, then we still require a listener service to be deployed. Learn more here.

BlueJeans Gateway for Microsoft Teams

Localization

Available in March

BlueJeans Gateway for Microsoft Teams now supports multiple languages in the IVR and lobby interfaces. English, French, Spanish, Italian are supported. Support for the Japanese language will be added in a future release. To change the IVR language, just use the DTMF menu (*1) and then use option 2.

Teams Live Event Support

Available in March

The BlueJeans Gateway for Microsoft Teams now allows VTC endpoints to connect to a Microsoft Teams Live Event. The process of joining an event on a VTC room is identical to joining a Microsoft Teams Meeting. End users simply press one button to join. This new functionality is intended to be used by Teams Live Event Presenters and Attendees. Microsoft must enable the Office 365 tenant for this functionality. To get started, please contact BlueJeans Support.

Command Center

Download Endpoint Distribution Data

This feature has been delayed – new target release date is TBD

One of the key factors in ensuring end users have the best quality meeting experience is an organization’s ability to keep users up to date with the latest version of the BlueJeans App. The Command Center Endpoint Distribution Widget helps administrators understand the spread of application versions that are being used within their enterprise, which provides an opportunity to take action and recommend that end users upgrade their App.  BlueJeans is enhancing the Endpoint Distribution Widget to allow exporting and downloading endpoint information in a CSV format, at every stage of the chart’s drill-down levels.

Configurable Quality Alerts

This feature has been delayed – new target release date is TBD

BlueJeans is giving you more control over the Command Center quality alerts that can be configured. In the prior version, quality definitions could not be configured; now this capability exists.

 

Download Concurrent Ports Data

This feature has been delayed – new target release date is TBD

BlueJeans Command Center now allows you to export and download the CSV data that generates the Concurrent Ports Widget. This capability will now allow administrators to see which endpoints were connected at peak usage periods. Admins can request access to this feature by contacting BlueJeans Support.

Enterprise Admin

Automatic User Provisioning, Profile Updates, & De-Provisioning via SCIM APIs

Available in March for Customer Preview

In a major step forward towards making the onboarding experience a delight for our new customers and also making it highly efficient for our existing customers to easily manage user accounts, BlueJeans has standardized the user management process by implementing support of SCIM (System for Cross-domain Identity Management) APIs.

Using SCIM Integration, BlueJeans customers can:

  • Automate user lifecycle management tasks in BlueJeans, including provisioning, user record modifications, account de-provisioning and user re-hires.
  • Integrate with SCIM-compliant IdPs, such as Azure AD, Okta, OneLogin, G-Suite etc.
  • Interoperate between cloud solutions using a single connector.
  • Synchronize identity data from a single, authoritative source securely and efficiently.

Currently:

  • BlueJeans supports & implements SCIM 2.0 protocol.
  • Supported IdPs in open preview are MSFT Azure & OKTA.
  • Active work is in progress to certify integration with G-Suite & OneLogin.

For more details about SCIM, BlueJeans support of SCIM, and technical details, please refer to following article.

Interested in giving it a try? Contact BlueJeans Support.

Tips and How To’s for Admins & Meetings Users

Available Now

BlueJeans offers admins and users a simple way to visit common knowledge base articles directly from the My BlueJeans home page.  

BlueJeans February/March 2020 Release Notes

BlueJeans Meetings

BlueJeans Desktop App

Low-Bandwidth Mode

Available Now

In situations where network performance is poor, the BlueJeans App now offers the ability to fully disable bidirectional video.  This capability allows the maximum amount of bandwidth to be used for audio, ensuring that users can always have an effective meeting. This is available with Desktop app 2.18 for Mac.  Additionally, users can now specify default video states in the Preferences menu, so that the video and audio settings will accommodate user preferences each time a meeting is entered.

BlueJeans Desktop App 2.0 for Ubuntu

Available in February

The BlueJeans Desktop App 2.0 for Linux will now support Debian-based operating systems. This Ubuntu app can be downloaded here. You can learn more here.

Accessibility Improvements 

Available in Early March

The Windows App will now support a mode that delivers high-contrast user elements to ensure color blind and partially blind users can effectively navigate the user interface. This is already available in the Mac app and will be available with Desktop app 2.18 for Windows in March. Click here for more details.

Improved Application Sharing for Large Monitors

Available in Early March

The BlueJeans Desktop App 2.19 for Windows and Mac will now have improvements for single & multiple window application sharing for large monitors. Rather than sharing the entire window, only the contents of the application will be shared during the meeting.

"What's New" in the Desktop App

Available in February 

The BlueJeans Desktop App 2.19 for Windows and Mac will now feature a section called ‘What’s New’ to inform users of newly available features.

 

BlueJeans Browser

Microsoft Edge Support

Available Now

Microsoft’s release of a new Edge browser that is based on Chromium means that BlueJeans will now be able to take advantage of the WebRTC capabilities the browser offers and deliver full audio and video support in Edge. BlueJeans now supports all major browsers for easy, download-free access to meetings.

Improved Browser Join Flow

Available in February for Customer Preview

The browser interface during the join flow has been optimized to reduce end-user confusion and make joining a meeting smoother. The new design recommends the preferred mode of connection and lets the user know if s/he is in the meeting yet.

Users will not be enabled with this enhancement by default during Preview. If you are interested in having this enhancement enabled for your enterprise, please contact BlueJeans Customer Support at support.bluejeans.com.

 

BlueJeans Mobile

Audio Resiliency

Available in February 

The bandwidth manager in our iOS and Android apps has been optimized to provide the most reliable VoIP audio possible, allowing users to carry on with their meetings in locations that suffer from poor network connectivity.

Commute Mode

Available in February

The BlueJeans iOS and Android apps now have three distinct modes that give users control over their mobile experience based on where they are attending meetings. Find more details here.

Microsoft Intune Support

Available in February

BlueJeans now supports Microsoft Intune as a Mobile Device Management solution. To learn more, contact BlueJeans Customer Support at support.bluejeans.com.

Privacy Mode on Samsung S10 5G

Available in February

The Samsung S10 5G phone now supports the ability to blur your surroundings to maintain privacy and reduce meeting distractions. This will be supported on 4G and Wi-Fi connections.

 

Audio

Teleconferencing Number Update

Available in February

The way we label phone numbers is being updated to reduce user confusion. The number will remain the same and no functionality will be changed.

Recording

Recording Storage in India & Canada

Available in February

BlueJeans is now adding support for recordings to be stored in India and Canada, in addition to North America, Europe and Australia. This helps customers in regulatory situations where data must be stored within a specific country. To switch storage to a specific location, please reach out to BlueJeans Customer Support at support.bluejeans.com

BlueJeans Rooms

Dolby Voice Room Enhancements

MultiService Quality Score & Improved Error Handling

Available in January

BlueJeans has improved the Dolby Voice Room MultiService join experience by adding user-friendly error messages and adding Quality Score support for users to share their feedback regardless if they use WebEx, Zoom, or Microsoft Teams meetings.   

Auto-Pairing Support for Faster Rooms-as-a-Service Setup

Available in February

BlueJeans Rooms-as-a-Service customers will now experience an easier and faster setup process with the new improved auto-pairing feature, which reduces the manual intervention required to setup a Dolby Voice Room. This feature will be particularly useful for bulk deployments. More details here.

Support for In-Meeting Audio During HDMI Share

Available in February

The Dolby Voice Room will now support in-meeting audio when sharing content via HDMI into a meeting. This feature will be helpful for easily sharing locally stored audio/video content, as well as web videos, from laptops in-meeting without relying on Wi-Fi connectivity or the BlueJeans desktop application.

Stability Improvements

Available in January

The Dolby Voice Room now delivers an improved experience when auto-reconnecting to meetings and also does a better job of detecting HDMI devices during reboot and other scenarios. 

 

BlueJeans Gateway for Microsoft Teams

Branding Removal

Available in February

Depending on organizational requirements, some Gateway customers may prefer to remove the BlueJeans branding in the IVR.  In this case, we can have the BJN branding removed from the IVR to be just a blue background for no additional fee. For this option, please contact BlueJeans Support at support.bluejeans.com to initiate this feature. It will take up to 45 days for this feature to be activated on your enterprise.

For a custom IVR experience, BlueJeans offers a premium service to help your company design and implement a company branded IVR experience. For more information, please contact BlueJeans Customer Support.

BlueJeans Events

Room System Join Details

Available in February

BlueJeans Events organizers can now customize how they wish to present room system join information for attendees.

Command Center

Improved Email Alerts

Available in February 

Command Center will deliver improved email notifications that contain more precise and actionable subject lines.    

For user rating alerts, Command Center now highlights specific usernames & the count of users who have rated below a specified threshold.

 For quality rating alerts, Command Center now highlights the number of impacted meetings and the time they were impacted.

Dashboard Improvements

Available in February

Command Center has changed the backend widget library that renders following dashboards:

  • Rooms Dashboard
  • Teams Gateway Dashboard
  • User Feedback Dashboard
  • Smart Meetings Dashboard

The actual look and feel of above dashboards will not change substantially. That said, users will now have access to additional features that include drill down capabilities, automatic date range conversions, list scrolling instead of paginated controls, and more.

Please find more information here.  

BlueJeans November/December 2019 Release Notes

BlueJeans Meetings

BlueJeans Desktop App

BlueJeans Desktop App for Linux 2.0

Available in November

BlueJeans Desktop App 2.0 for Linux provides a faster and more intuitive user interface, enabling an exceptionally immersive video, audio, and web conferencing experience. You can download the new desktop app for Linux here.

 

BlueJeans Desktop App for Windows v2.18 - Keyboard Accessibility

Available in January

As part of our ongoing Section 508 Compliance efforts, users can users can now navigate through all the BlueJeans options using only a keyboard.

 

BlueJeans Desktop App for Windows v2.18 - Screen Reader

Available in January

With screen reader accessibility, users can now hear which BlueJeans settings are available while navigating through the options while using the keyboard. Users will be informed about what options are available and which option is currently selected.

Scheduling

Delegate Scheduling 

Available in December

Executive Admins can now schedule a BlueJeans Meeting on behalf of another BlueJeans user using the new Outlook add-in (previously known as Office 365 add-in). Learn more here.

 

Recording

Recording Playback Speed

Available in November

BlueJeans users may now modify the playback speed when watching a meeting recording. Supported speeds are 0.75x, 1x (default), 1.5x and 2x. 

New Recording Layout 

Available in December

The layout for meeting recordings will now more closely resemble the desktop app experience. The main video will be shown with full height and width of the recording player and other participant videos will be overlaid on the main video.

Audio

Updated Dial-In Numbers for APAC

Available in December

We have updated and replaced a few Asia-Pacific dial-in phone numbers to provide a better voice quality experience. BlueJeans will automatically update these numbers as part of your default settings.  Any existing recurring calendar invitations that already contain the old numbers will continue to work for the next several months. Users can cancel and reschedule recurring meetings in order to take advantage of the enhanced audio quality.  Please see the impacted numbers below. 

Hong Kong

  • Old Number: 85-258084756 
  • New Number: 85-230082163 

Japan*

  • Old Numbers: 0120.992.24 and 81-345798425 
  • New Numbers: 00-6633814197 and +81-350505032 

Malaysia*

  • Old Number: 60-392121982
  • New Number: 1800.819.412 

Singapore

  • Old Number: 65-31584256
  • New Number: 65-31576747 


South Korea 

  • Old Number: 82-260224240
  • New Number: 82-7047319641 

*Indicates Premium Calling numbers which display and function only if purchased. 

BlueJeans Rooms

MultiService Support

Available in November

BlueJeans now supports one-touch join for multiple conferencing services.  In cases where organizations use more than one service for collaboration or companies have partners that are using other platforms, we now support SIP dialing for 3rd party services such as:

  • Zoom Meetings (meeting organizer must have Zoom Room connector subscription)
  • Cisco Webex (with VCS and Express-E support)
  • Microsoft Teams Meetings (via BlueJeans Gateway for Microsoft Teams)

SUPPORTED ENDPOINTS:

  • Dolby Voice Room
  • Dolby Voice Room Pro
  • SIP/H.323 endpoints (Poly, Lifesize, Cisco, Etc) with upgraded Relay Listener v2.23 are eligible.

More details here.

 

Dolby Voice Room Enhancements

Available in December

  • VP8 Support: We have added VP8 codec support to reduce lag in screen sharing.  This is especially useful on PowerPoint slide advances.
  • Faster Join Times: We have reduced the time to join a BlueJeans Meeting.

 

Office 365 Calendar API Connector

Available in January

For deployments that are only BlueJeans Rooms-specific (i.e., Dolby Voice Room, BlueJeans Rooms with Dolby Conference Phone, and BlueJeans Rooms with iPad/Android Tablet), we will support connecting the room to Office 365 without the need of a listener service.  This new feature will help with faster Rooms deployments and less maintenance for BlueJeans Administrators.  When SIP and H.323 endpoints are present, administrators will still need to deploy a listener service to enable calendar integration and one-touch join. 

 

BlueJeans Events

Branding & Customization

Available in December

Customers now have the ability to customize the look and feel of their Event by uploading company logos, creating custom banners, and changing the page color to align with corporate requirements. The branding selections will apply to all the attendee facing emails, registration pages, and in-event pages. Find more details here.

 

 

Customizable Registration Forms

Available in December

We have added the ability to customize different types of questions on the registration page. Event Moderators can now define short answer, multiple choice, drop down, and radio button types of questions and include them as either mandatory or optional. In addition, Moderators can also add custom disclaimer text on the page.

 

Network Strength Indicator for Attendees

Available in December

Event participants will now see a network indicator on the attendee interface to reflect the strength of the network the user is on. This will help attendees correlate buffering issues with their actual bandwidth conditions.

Post Event Survey

Available in December

If you would like your Event Attendees to take a survey or be taken to a specific webpage following the conclusion of your Event, you can take advantage of the Post Event Survey feature. Event participants will be prompted to take a survey on any web-based survey platform. More details here.

BlueJeans Gateway for Microsoft Teams

New Australia PoP (Point of Presence)

Available in December

In order to better service our Australian partners and customers, we are deploying a new PoP in Sydney.  This will ensure all Gateway SIP/H.323 calls from Australia will be routed to a local PoP and then routed to the Teams Infrastructure.

 

1080P Video Support

Available in December

Addressing a common customer request, we are releasing an update to support 1080P meeting video.

Higher Bandwidth Throughput

Available in December

To help with video and content quality, the Gateway will support up to 2.5 Mbps throughput to help with possible video degradation during content share.

Support for Lower Resolutions with Variable Frame Rates

Available in December

For some VTC systems that initially start calls at lower frame rates before ramping up to HD, we are improving support for lower resolutions at variable frame rates.

Command Center

Smart Meetings Usage & Analytics

Available in November

Command Center now includes Smart Meetings usage analytics that will help admins understand how users are making the most of Smart Meetings across the following categories:

  • Adoption Metrics
  • Daily Usage Trends
  • Identification of Smart Meetings Usage during Live/Past Meetings
  • Markers for Highlight Creation & Transcription Start/End on A/V Timeline

Adoption Metrics

Meetings Dashboard now hosts a new widget that reflects the percentage of Smart Meetings conducted compared to overall meetings during a given time period.

 

Daily Usage Trends 

On click of “Trends & Analytics”, admins will be taken to the Smart Meetings Dashboard which hosts eight widgets to provide –

  • Overall summary of Smart Meetings, Highlights and Transcription minutes
  • Overall view of Smart Meetings & Transcription usage over a number of days . 

 

Identification of Smart Meetings Usage during Live/Past Meetings

Each Smart Meeting is identified by a lightbulb icon on the Live & Past Meeting page.

 

Markers for Highlight Creation & Transcription Start/End on A/V Timeline

In Audio/Video Timeline for a Smart Meeting, the following new markers have been introduced to reflect highlights & transcription related events –

  • Yellow star marker reflects the timestamp at which a highlight has been created
  • Blue pen marker reflects the timestamp when Transcription has started
  • Red pen marker reflects the timestamp when Transcription has stopped

 

 

Search by Meeting Participant or Conference Room Name

Available in November

Command Center now offers improved search functionality that allows users to search for all meetings that a specific participant or a conference room has attended.  Command Center Search will return live & past meetings that have Organizer / Participant names and/or Room names matching the search string.

BlueJeans Rooms Usage Dashboard

Available in November

BlueJeans Command Center now displays a Rooms Usage Dashboard to help Rooms admins view and analyze overall usage trends for BlueJeans Rooms.

The new Rooms Dashboard will show: 1. Usage over time in minutes 2. Usage over time in meetings joined 3. Top rooms by usage

 

Enterprise Admin

Brand Customization

Available in November

The BlueJeans Enterprise Admin tool now provides a simple interface that allows Enterprise Administrators to manage how their organization displays their brand within various areas of the BlueJeans Platform:

  • Desktop App
  • Email Invitations (via web scheduler)
  • Browser-Based Meetings (in footer)
  • Custom Landing Pages
  • Web Account (in header)

Logos are required to be uploaded in 2 versions

  1. Full Color Version-used in areas with a light background like the desktop app, web account header, landing pages, and email invitations. 
  2. White Version-used in areas with dark backgrounds like in browser-based meetings & during login with the desktop app.

In order to unify the branding experience for our admins, BlueJeans has moved the “Landing Page” customization feature from “Group Settings” to “Branding.”

 

BlueJeans October/November 2019 Release Notes

BlueJeans Meetings

BlueJeans Desktop App

Smart Meetings - Highlights

Available in October

BlueJeans Smart Meetings transforms the meeting experience with in-app intelligence that allows participants to capture the most important discussion points, assign action items, and catch-up quickly with time-saving highlight reels. For more information click here.

 

New MAC OS (Catalina) Support

Available in November - Mac Desktop App v2.17

Added support for new permission flows on the Mac desktop client to make it ready for MacOS Catalina roll out. For more information click here.

 

BlueJeans Mobile

Recording Playback on iOS Devices

Available in October

BlueJeans Meetings recordings may now be viewed on iOS devices through Safari. Upon hitting the play button, the video will be played on the native iOS video player. For recordings with both video and content sharing, the content portion of the meeting will be played. User controls such as landscape and portrait mode, volume, and full-screen mode will work with recording playback.   

 

Enterprise Admin

Breakout Session Settings

Available in October

Admins are now be able to enable (or disable) the Breakout Session feature across an enterprise or specifically at the user level. Upon enablement of this setting, users will be able to see Breakout Sessions listed under the App section on the desktop app, where Breakout Session features can be used. 

 

Command Center

Breakout Session Support

Available in November

Command Center groups all Breakout Sessions under the main meeting from where all sessions originated. Admins can then review each breakout to troubleshoot performance. 

BlueJeans Rooms

Dolby Voice Room Pro

Available in October

Introducing the Dolby Voice Room Pro: a new bundled solution that includes the Dolby Voice Camera Pro, Dolby Conference Phone, and Dolby Voice Hub.  This solution is designed for larger rooms that require a PTZ camera with smooth and fast framing.

The Dolby Voice Room Pro supports innovative features like:

  • Intelligent Scene Framing to automatically detect and focus on the speakers in the room
  • Whiteboard Mode to present the whiteboard in the room with one touch of a button
  • Wide Dynamic Range to deliver the best possible picture even in bad lighting conditions

Dolby recommends the Pro camera for larger rooms up to 12-25 people.

 

Mac Mini Support

Available in October

We now support the ability for customers to deploy BlueJeans Rooms using Windows 10 Pro (via Bootcamp) on a Mac Mini. Minimum system requirements still apply (Core i5 2.2 GHz or higher, 8GB RAM, 128GB SSD). For more information click here

 

Join Restricted Events with Dolby Voice Room

Available in October

Dolby Voice Room now supports the ability to join Restricted BlueJeans Events within the same enterprise. To join a Restricted Event, simply go to the Join screen and enter the event ID.

BlueJeans September 2019 Release Notes

BlueJeans Meetings

BlueJeans Desktop App

Breakout Sessions

Available in September Available In November 

Trainers and educators often need to have large groups break into individual project teams for different exercises.  To accommodate this, BlueJeans Breakout Sessions allows meeting moderators (i.e., the meeting owner) to create separate rooms and move participants in and out of them. This allows training instructors to create separate, temporary work sessions as part of their virtual classroom curriculum.  For more information on this feature click here.

 

Video Upload & Share

Available in September

Users will be able to upload a video and share it during the meeting. This is especially useful when the network quality is bad, and the user wants to share a flawless, high-quality video.

 

Color Contrast (Windows)

Available in September

We now have Color Contrast support on Windows.  This capability ensures all users can distinguish between the foreground and background of the app.

BlueJeans Browser

Full Screen Meeting Support

Available in September

BlueJeans Meetings in the Browser can now be experienced in Full Screen mode.  

BlueJeans Gateway for Microsoft Teams

Command Center Enhancements

Available in September

BlueJeans Gateway for Microsoft Teams will now present a more robust set of metrics and key performance indicators within BlueJeans Command Center, including: 

  • VTC Adoption & Utilization (e.g., endpoints, minutes, locations)
  • Call Characteristics across audio, video, and content streams for connected VTC endpoints 

Additionally, BlueJeans Gateway admins will be able to search Comand Center by VTC endpoint name or conference ID to locate detailed analysis. 

Enterprise Admin

Getting Started, Release Notes Open in New Tab

Available in September 

We are enhancing the way our admins interact with the Getting Started and Release Notes tabs in the Admin portal. With this release, users will now be taken to a new tab where the latest relevant content will be rendered for consumption.

Command Center

User Feedback Dashboard

Available in September 

This dashboard contains a set of widgets that help admins understand Average User Ratings over time. Additionally, we are adding capabilities to track trends for remote IP addresses, endpoint types, and locations to better understand, analyze and discover insights around factors that impact meeting ratings.  Learn more here.  

Phone Usage Widget

Available in September 

The Phone Usage Widget helps BlueJeans admins monitor BlueJeans Premium PSTN usage.  For a given date range, the widget presents PSTN minutes usage over time per country.  The Widget respects monthly ranges for completed billing cycles. For a month with unbilled usage, Command Center presents the usage through the current day in the month. Please note that PSTN minutes usage includes only BlueJeans minutes and does not include Partner audio minutes usage.  Learn more here.  

 

BlueJeans July/August 2019 Release Notes

BlueJeans Meetings

BlueJeans Desktop App

Join Screen Enhancements

Available in August

This change in the Join Screen will make it more clear to users that they have not yet joined a meeting and will have to take an action by clicking on the “Join Meeting Now” button to join the meeting.

Meeting-in-Progress Optimization 

Available in August

We are making it easier for users to join a meeting when another meeting is already in progress. When a user tries to join a meeting while another meeting is in progress, the user will be given the choice to stay in the current meeting or end the meeting in progress and join the new meeting.

Background Updates

Avaialable in August

Starting version 2.15, any software update for the BlueJeans Desktop App will occur via an an automatic background update and users will no longer get prompted to take an action to make an update. This will not impact central IT deployments that use the machine MSI file for Windows or the Admin PKG for Mac. This will ensure that users stay up to date and get the latest features and quality enhancements.

Color Contrast (Mac Only)

Available in August

We now have Color Contrast support on Mac as part of the 2.15 release that incorporates adequate contrast between foreground and background. This ensures that all users are able to easily perceive content in the App. 

 

BlueJeans Rooms

Room System Recording

Available in August

Moderators can now start or stop a meeting recording, directly from within the Room System controls menu, and don't have to connect using a desktop computer to initiate recording.

 

Dolby Voice Room Enhancements

Hide Share Button in a Dolby Voice Room

Available in August

In some enterprises, administrators may want the ability to hide the share content button that enables outside of a meeting screen-sharing.  As requested by many customers, this will encourage enterprises to enter a BlueJeans Meeting before allowing content sharing.  This feature can be activated via feature enablement by BlueJeans Support.
 

Hide the Phone Button in a Dolby Voice Room

Available in August

In some enterprises, administrators may want the ability to hide the phone button for a room that has not been configured to make phone calls on the Dolby Conference Phone. This feature will help avoid end user confusion in rooms that are not registered to a PBX or call manager service.  This feature can be activated via feature enablement by BlueJeans Support.

 

Wireless Screen-Sharing Improvements

Available in August

We have optimized the internet traffic routing for wireless screen-sharing into a BlueJeans Room in order to make the experience “snappier” as well as take full advantage of the new BlueJeans Desktop App screen-share features.

 

BlueJeans Events

Restricted Events

Available in August

We are adding an additional layer of security to the existing restricted event type by adding an option to restrict event access to invitees only. Users will have to authenticate themselves using Single-Sign-On or their BlueJeans login and must be also be on the invitee list to gain entry into the event. Find more details here.

Share Permissions

Available in August

We now have a feature that allows Event Organizers to add Co-Organizers to help manage various tasks within the Event flow. Find more details here.

Low-Bandwidth Mode

Available in August

We are introducing a new low-bandwidth mode streaming feature for attendees that gracefully manages bad network conditions. In this mode, attendees will receive only the audio and the content stream to ensure the best optimal experience.  

Low-Latency Streaming

Available in August

We have now reduced screen-to-screen latency (avg. attendee delay) from ~20 seconds to ~12 seconds. The reduction in the delay will help attendees be closer to the real time presentation.

Russian Language Support

Available in August

The BlueJeans Events attendee & presenter experiences now support Russian language.

BlueJeans Gateway for Microsoft Teams

Command Center for BlueJeans Gateway for Microsoft Teams

Available in August 

Teams Gateway customers will now be able to view live and past endpoint data on the Command Center tab for Teams Gateway. Along with the list of endpoints, users will also be able to view basic telemetry information.

Enterprise Admin

Quality of Service

Available in August 

Quality of Service (QoS) is a networking term that refers to the ability to help manage congestion across a network infrastructure by allowing certain application traffic to be prioritized over all other network traffic. For example, most IT teams prefer to prioritize real-time traffic -- such as BlueJeans Voice and Video -- over traffic that is less impacted by delays, like email. To allow IT administrators to identify or mark certain traffic as priority, we will be using a well-established network standard called Differentiated Services Code Point (DSCP).  For more information please refer to this KB article.

 

Command Center

Command Center for BlueJeans Meetings

Addition of “User_Tags” Field in Meetings & Endpoint Exports

Available In July

Meetings and Endpoint CSV exports from Command Center will now have a “user_tags” field. Data rendered in this field helps IT admins to group meeting and endpoint usage by groups curated via user tags.

Ability to Sort Columns on Live Meeting Control 

Available in July

For frequent users of Live Meeting Control, we are adding the ability to sort meetings by various columns. This feature is useful when Command Center users want to sort information by Moderator or Endpoints. By default, this listing is sorted by meeting start time.

Rename an Endpoint via Live Meeting Control

Available in August

Users of Live Meeting Control will be able to rename any endpoint in a live meeting session. Specifically built for renaming of room endpoints where a large room names does not show up completely within a video frame. With this feature, Command Center users can rename the endpoint name to have a better meeting experience.  The new name of the endpoint is only applicable for that meeting instance and defaults to the original room name in new meetings. 

 
Command Center for BlueJeans Rooms

Custom Room Wallpaper Support Increased to 100

Available In July

Rooms administrators can now extend wallpaper customization to their rooms setup with up to 100 unique wallpapers per room. Command center now provides users with the ability to upload up to 100 custom wallpapers. 

Sort Rooms listing by Location

Available in July

Command Center for Rooms now includes a Location field in the listing. Using this field, Rooms admins can easily sort the listing and have a combined view of all rooms.

BlueJeans June/July 2019 Release Preview

BlueJeans Meetings

BlueJeans Desktop App

Pause Screen Share  

Available in July

Sharing your screen in a meeting, but have a chat message you need to get to?  Well now you can, with the new option of “Pause Screen Share”.  Now while sharing, you can pause the share and launch another App without other meeting participants seeing it.   

When the presenter starts sharing content, the “Pause Screen Share” option will be available. Once "Pause Screen Sharing" is clicked, the content that was last shared via Desktop, App, or Window will be frozen for all the content receivers. The "Resume Screen Sharing" option will be available after “Pause Screen Sharing” is clicked.   


Keyboard Accessibility (Mac Only)
Available in July
Navigate through all your BlueJeans App options using only a keyboard. 

Accessibility Screen Reader (Mac Only)
Available in July
You can now leverage a Screen Reader to hear the different options while navigating with the keyboard.

BlueJeans Browser

Screen Share in the Google Chrome Browser without Extension
Available in June
Users can now share their screen without installing the Google Chrome Extension installation. This is supported in Chrome v72 and above. Older versions will still require the extension.

Japanese Language Support
Available in June
The BlueJeans Meeting web experience now supports Japanese language.

Scheduling

Outlook Add-In: One-Time Meeting Scheduling in On-Premises Mailbox

Available Now
Users can now schedule One-Time BlueJeans Meetings using Outlook Add-In with their on-premises mailbox. The add-in is supported for both Exchange and Office 365. It works for Windows, Mac, and Outlook Web.

Google Calendar Add-On: Default Meeting Settings
Available in June
Google Calendar add-on users can choose their default scheduling meeting type from add-on settings.

 

BlueJeans Gateway for Microsoft Teams

Trusted Rooms

Available in June
We are giving administrators the ability to trust internal rooms, thereby allowing those rooms to bypass the need to be admitted into a Teams Meeting by a desktop or mobile attendee.  External/Non-Trusted rooms will still enter Teams Meetings via the waiting room.

Encrypted Endpoints

Available in June
We will be giving a notification if a room system is not on an encrypted connection.  We will also be giving the administrator the ability to disallow unencrypted endpoints if they choose. Contact BlueJeans support for enablement.

Default Layouts

Available in June 
We are giving admins the ability to pick the default layout for their Teams Meetings that use a VTC.

Enterprise Admin

Configurable Session Timeout

Available in July
Enterprise admins can now set the timeout length for the BlueJeans Desktop App and Mobile App in days. The session timeout setting for the Browser has been enabled for all enterprises with the default value of 14 days.

Command Center

User Walkthrough

Available in July
Command Center users now get a virtual walkthrough of the top 4 use cases that Command Center caters to. Each of these scenarios takes users deep into feature functionality and highlights specific information hubs that are helpful for users to understand relevant data.

BlueJeans Events

Dolby Voice

Available in June
BlueJeans Events now include Dolby Voice. This will bring the highest quality audio to all events hosted on the platform.

Benefits:
-Clear audio that is easy to hear and understand
-Exceptional audio clarity without distortion
-Distracting background noise and ambient sounds are suppressed
-Volume levelling technology maintains consistent volume across both quiet and loud talkers

Guided On-Boarding
Available in June
We now have an option for Moderators & Presenters to test their setup - camera & microphone - before getting into an event. This feature ensures proper setup on the source end and provides an optimal experience for attendees. 
Embeddable Attendee Player

Available in June
BlueJeans Events now supports an embeddable live streaming experience for your attendees. Easily embed your event onto any web property and take advantage of convenient customization options to align the player with your brand and webpage.

Helpful Tips Section

Available in June
Events users will now have easy access to helpful links on the Events scheduling page to access best practices.