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BlueJeans Release Notes

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BlueJeans October/November 2019 Release Notes

BlueJeans Meetings

BlueJeans Desktop App

Smart Meetings - Highlights

Available in October

BlueJeans Smart Meetings transforms the meeting experience with in-app intelligence that allows participants to capture the most important discussion points, assign action items, and catch-up quickly with time-saving highlight reels. For more information click here.

 

New MAC OS (Catalina) Support

Available in November - Mac Desktop App v2.17

Added support for new permission flows on the Mac desktop client to make it ready for MacOS Catalina roll out. For more information click here.

 

BlueJeans Mobile

Recording Playback on iOS Devices

Available in October

BlueJeans Meetings recordings may now be viewed on iOS devices through Safari. Upon hitting the play button, the video will be played on the native iOS video player. For recordings with both video and content sharing, the content portion of the meeting will be played. User controls such as landscape and portrait mode, volume, and full-screen mode will work with recording playback.   

 

Enterprise Admin

Breakout Session Settings

Available in October

Admins are now be able to enable (or disable) the Breakout Session feature across an enterprise or specifically at the user level. Upon enablement of this setting, users will be able to see Breakout Sessions listed under the App section on the desktop app, where Breakout Session features can be used. 

 

Command Center

Breakout Session Support

Available in November

Command Center groups all Breakout Sessions under the main meeting from where all sessions originated. Admins can then review each breakout to troubleshoot performance. 

BlueJeans Rooms

Dolby Voice Room Pro

Available in October

Introducing the Dolby Voice Room Pro: a new bundled solution that includes the Dolby Voice Camera Pro, Dolby Conference Phone, and Dolby Voice Hub.  This solution is designed for larger rooms that require a PTZ camera with smooth and fast framing.

The Dolby Voice Room Pro supports innovative features like:

  • Intelligent Scene Framing to automatically detect and focus on the speakers in the room
  • Whiteboard Mode to present the whiteboard in the room with one touch of a button
  • Wide Dynamic Range to deliver the best possible picture even in bad lighting conditions

Dolby recommends the Pro camera for larger rooms up to 12-25 people.

 

Mac Mini Support

Available in October

We now support the ability for customers to deploy BlueJeans Rooms using Windows 10 Pro (via Bootcamp) on a Mac Mini. Minimum system requirements still apply (Core i5 2.2 GHz or higher, 8GB RAM, 128GB SSD). For more information click here. 

 

Join Restricted Events with Dolby Voice Room

Available in October

Dolby Voice Room now supports the ability to join Restricted BlueJeans Events within the same enterprise. To join a Restricted Event, simply go to the Join screen and enter the event ID.

BlueJeans September 2019 Release Notes

BlueJeans Meetings

BlueJeans Desktop App

Breakout Sessions

Available in September Available In November 

Trainers and educators often need to have large groups break into individual project teams for different exercises.  To accommodate this, BlueJeans Breakout Sessions allows meeting moderators (i.e., the meeting owner) to create separate rooms and move participants in and out of them. This allows training instructors to create separate, temporary work sessions as part of their virtual classroom curriculum.  For more information on this feature click here.

 

Video Upload & Share

Available in September

Users will be able to upload a video and share it during the meeting. This is especially useful when the network quality is bad, and the user wants to share a flawless, high-quality video.

 

Color Contrast (Windows)

Available in September

We now have Color Contrast support on Windows.  This capability ensures all users can distinguish between the foreground and background of the app.

BlueJeans Browser

Full Screen Meeting Support

Available in September

BlueJeans Meetings in the Browser can now be experienced in Full Screen mode.  

BlueJeans Gateway for Microsoft Teams

Command Center Enhancements

Available in September

BlueJeans Gateway for Microsoft Teams will now present a more robust set of metrics and key performance indicators within BlueJeans Command Center, including: 

  • VTC Adoption & Utilization (e.g., endpoints, minutes, locations)
  • Call Characteristics across audio, video, and content streams for connected VTC endpoints 

Additionally, BlueJeans Gateway admins will be able to search Comand Center by VTC endpoint name or conference ID to locate detailed analysis. 

Enterprise Admin

Getting Started, Release Notes Open in New Tab

Available in September 

We are enhancing the way our admins interact with the Getting Started and Release Notes tabs in the Admin portal. With this release, users will now be taken to a new tab where the latest relevant content will be rendered for consumption.

Command Center

User Feedback Dashboard

Available in September 

This dashboard contains a set of widgets that help admins understand Average User Ratings over time. Additionally, we are adding capabilities to track trends for remote IP addresses, endpoint types, and locations to better understand, analyze and discover insights around factors that impact meeting ratings.  Learn more here.  

Phone Usage Widget

Available in September 

The Phone Usage Widget helps BlueJeans admins monitor BlueJeans Premium PSTN usage.  For a given date range, the widget presents PSTN minutes usage over time per country.  The Widget respects monthly ranges for completed billing cycles. For a month with unbilled usage, Command Center presents the usage through the current day in the month. Please note that PSTN minutes usage includes only BlueJeans minutes and does not include Partner audio minutes usage.  Learn more here.  

 

BlueJeans July/August 2019 Release Notes

BlueJeans Meetings

BlueJeans Desktop App

Join Screen Enhancements

Available in August

This change in the Join Screen will make it more clear to users that they have not yet joined a meeting and will have to take an action by clicking on the “Join Meeting Now” button to join the meeting.

Meeting-in-Progress Optimization 

Available in August

We are making it easier for users to join a meeting when another meeting is already in progress. When a user tries to join a meeting while another meeting is in progress, the user will be given the choice to stay in the current meeting or end the meeting in progress and join the new meeting.

Background Updates

Avaialable in August

Starting version 2.15, any software update for the BlueJeans Desktop App will occur via an an automatic background update and users will no longer get prompted to take an action to make an update. This will not impact central IT deployments that use the machine MSI file for Windows or the Admin PKG for Mac. This will ensure that users stay up to date and get the latest features and quality enhancements.

Color Contrast (Mac Only)

Available in August

We now have Color Contrast support on Mac as part of the 2.15 release that incorporates adequate contrast between foreground and background. This ensures that all users are able to easily perceive content in the App. 

 

BlueJeans Rooms

Room System Recording

Available in August

Moderators can now start or stop a meeting recording, directly from within the Room System controls menu, and don't have to connect using a desktop computer to initiate recording.

 

Dolby Voice Room Enhancements

Hide Share Button in a Dolby Voice Room

Available in August

In some enterprises, administrators may want the ability to hide the share content button that enables outside of a meeting screen-sharing.  As requested by many customers, this will encourage enterprises to enter a BlueJeans Meeting before allowing content sharing.  This feature can be activated via feature enablement by BlueJeans Support.
 

Hide the Phone Button in a Dolby Voice Room

Available in August

In some enterprises, administrators may want the ability to hide the phone button for a room that has not been configured to make phone calls on the Dolby Conference Phone. This feature will help avoid end user confusion in rooms that are not registered to a PBX or call manager service.  This feature can be activated via feature enablement by BlueJeans Support.

 

Wireless Screen-Sharing Improvements

Available in August

We have optimized the internet traffic routing for wireless screen-sharing into a BlueJeans Room in order to make the experience “snappier” as well as take full advantage of the new BlueJeans Desktop App screen-share features.

 

BlueJeans Events

Restricted Events

Available in August

We are adding an additional layer of security to the existing restricted event type by adding an option to restrict event access to invitees only. Users will have to authenticate themselves using Single-Sign-On or their BlueJeans login and must be also be on the invitee list to gain entry into the event. Find more details here.

Share Permissions

Available in August

We now have a feature that allows Event Organizers to add Co-Organizers to help manage various tasks within the Event flow. Find more details here.

Low-Bandwidth Mode

Available in August

We are introducing a new low-bandwidth mode streaming feature for attendees that gracefully manages bad network conditions. In this mode, attendees will receive only the audio and the content stream to ensure the best optimal experience.  

Low-Latency Streaming

Available in August

We have now reduced screen-to-screen latency (avg. attendee delay) from ~20 seconds to ~12 seconds. The reduction in the delay will help attendees be closer to the real time presentation.

Russian Language Support

Available in August

The BlueJeans Events attendee & presenter experiences now support Russian language.

BlueJeans Gateway for Microsoft Teams

Command Center for BlueJeans Gateway for Microsoft Teams

Available in August 

Teams Gateway customers will now be able to view live and past endpoint data on the Command Center tab for Teams Gateway. Along with the list of endpoints, users will also be able to view basic telemetry information.

Enterprise Admin

Quality of Service

Available in August 

Quality of Service (QoS) is a networking term that refers to the ability to help manage congestion across a network infrastructure by allowing certain application traffic to be prioritized over all other network traffic. For example, most IT teams prefer to prioritize real-time traffic -- such as BlueJeans Voice and Video -- over traffic that is less impacted by delays, like email. To allow IT administrators to identify or mark certain traffic as priority, we will be using a well-established network standard called Differentiated Services Code Point (DSCP).  For more information please refer to this KB article.

 

Command Center

Command Center for BlueJeans Meetings

Addition of “User_Tags” Field in Meetings & Endpoint Exports

Available In July

Meetings and Endpoint CSV exports from Command Center will now have a “user_tags” field. Data rendered in this field helps IT admins to group meeting and endpoint usage by groups curated via user tags.

Ability to Sort Columns on Live Meeting Control 

Available in July

For frequent users of Live Meeting Control, we are adding the ability to sort meetings by various columns. This feature is useful when Command Center users want to sort information by Moderator or Endpoints. By default, this listing is sorted by meeting start time.

Rename an Endpoint via Live Meeting Control

Available in August

Users of Live Meeting Control will be able to rename any endpoint in a live meeting session. Specifically built for renaming of room endpoints where a large room names does not show up completely within a video frame. With this feature, Command Center users can rename the endpoint name to have a better meeting experience.  The new name of the endpoint is only applicable for that meeting instance and defaults to the original room name in new meetings. 

 
Command Center for BlueJeans Rooms

Custom Room Wallpaper Support Increased to 100

Available In July

Rooms administrators can now extend wallpaper customization to their rooms setup with up to 100 unique wallpapers per room. Command center now provides users with the ability to upload up to 100 custom wallpapers. 

Sort Rooms listing by Location

Available in July

Command Center for Rooms now includes a Location field in the listing. Using this field, Rooms admins can easily sort the listing and have a combined view of all rooms.

BlueJeans June/July 2019 Release Preview

BlueJeans Meetings

BlueJeans Desktop App

Pause Screen Share  

Available in July

Sharing your screen in a meeting, but have a chat message you need to get to?  Well now you can, with the new option of “Pause Screen Share”.  Now while sharing, you can pause the share and launch another App without other meeting participants seeing it.   

When the presenter starts sharing content, the “Pause Screen Share” option will be available. Once "Pause Screen Sharing" is clicked, the content that was last shared via Desktop, App, or Window will be frozen for all the content receivers. The "Resume Screen Sharing" option will be available after “Pause Screen Sharing” is clicked.   


Keyboard Accessibility (Mac Only)
Available in July
Navigate through all your BlueJeans App options using only a keyboard. 

Accessibility Screen Reader (Mac Only)
Available in July
You can now leverage a Screen Reader to hear the different options while navigating with the keyboard.

BlueJeans Browser

Screen Share in the Google Chrome Browser without Extension
Available in June
Users can now share their screen without installing the Google Chrome Extension installation. This is supported in Chrome v72 and above. Older versions will still require the extension.

Japanese Language Support
Available in June
The BlueJeans Meeting web experience now supports Japanese language.

Scheduling

Outlook Add-In: One-Time Meeting Scheduling in On-Premises Mailbox

Available Now
Users can now schedule One-Time BlueJeans Meetings using Outlook Add-In with their on-premises mailbox. The add-in is supported for both Exchange and Office 365. It works for Windows, Mac, and Outlook Web.

Google Calendar Add-On: Default Meeting Settings
Available in June
Google Calendar add-on users can choose their default scheduling meeting type from add-on settings.

 

BlueJeans Gateway for Microsoft Teams

Trusted Rooms

Available in June
We are giving administrators the ability to trust internal rooms, thereby allowing those rooms to bypass the need to be admitted into a Teams Meeting by a desktop or mobile attendee.  External/Non-Trusted rooms will still enter Teams Meetings via the waiting room.

Encrypted Endpoints

Available in June
We will be giving a notification if a room system is not on an encrypted connection.  We will also be giving the administrator the ability to disallow unencrypted endpoints if they choose. Contact BlueJeans support for enablement.

Default Layouts

Available in June 
We are giving admins the ability to pick the default layout for their Teams Meetings that use a VTC.

Enterprise Admin

Configurable Session Timeout

Available in July
Enterprise admins can now set the timeout length for the BlueJeans Desktop App and Mobile App in days. The session timeout setting for the Browser has been enabled for all enterprises with the default value of 14 days.

Command Center

User Walkthrough

Available in July
Command Center users now get a virtual walkthrough of the top 4 use cases that Command Center caters to. Each of these scenarios takes users deep into feature functionality and highlights specific information hubs that are helpful for users to understand relevant data.

BlueJeans Events

Dolby Voice

Available in June
BlueJeans Events now include Dolby Voice. This will bring the highest quality audio to all events hosted on the platform.

Benefits:
-Clear audio that is easy to hear and understand
-Exceptional audio clarity without distortion
-Distracting background noise and ambient sounds are suppressed
-Volume levelling technology maintains consistent volume across both quiet and loud talkers

Guided On-Boarding
Available in June
We now have an option for Moderators & Presenters to test their setup - camera & microphone - before getting into an event. This feature ensures proper setup on the source end and provides an optimal experience for attendees. 
Embeddable Attendee Player

Available in June
BlueJeans Events now supports an embeddable live streaming experience for your attendees. Easily embed your event onto any web property and take advantage of convenient customization options to align the player with your brand and webpage.

Helpful Tips Section

Available in June
Events users will now have easy access to helpful links on the Events scheduling page to access best practices.  

BlueJeans Late April/May 2019 Release Preview

BlueJeans Meetings

BlueJeans Browser- International Call Me

Available in May

Users outside of the US and Canada can now have BlueJeans call them directly.

 

Enterprise Admin

Permissions for Command Center Rooms & Relay tab

Available toward the end of April

Admins will now be able to provision permissions to the Rooms & Relay Command Center tabs for non-admin users.

Remove User’s Profile Picture

Available toward the end of April

Admins will now be able to remove a user’s profile picture via the Manage Users page.

Users will also be able to remove their own profile picture via the Profile page.

Command Center for Meetings

Remote Room Reboot & Issue Reporting

Available toward the end of April

Admins can now trigger a “reboot” action on a specific BlueJeans Room via Command Center’s room view. Additionally, admins can trigger automatic log uploads of the room for debugging / diagnostic purposes with the click of a button. Admins also have the ability to provide comments to mention the behavior noticed.

Command Center User Feedback

Available toward the end of April

Admins now have the ability to gather feedback about users’ perceptions of Command Center. Users are prompted to provide feedback in 90-day intervals, or they can click the “Give Feedback” button to submit feedback at any time.

BlueJeans Events

Moderator Group Chat

Available in April

BlueJeans Moderators now have a separate chat window within the moderator dashboard for moderators to chat amongst themselves. The chat details are included as part of the end of event chat report.

Camera Settings Improvement

Available in May

Presenters & Moderators can now check their camera setup on the settings panel when their video feed is turned off.

BlueJeans March/April 2019 Release Preview

BlueJeans Meetings

BlueJeans Desktop App 2.11

Rollout will begin toward middle of April

Video Clip Sharing

The Desktop App now offers the ability to share video clips on the fly. Users can pull up a YouTube video clip and share it with meeting attendees without having to download or upload anything ahead of time. Once available, BlueJeans 2.11 users will see an option to “Share computer sound” when initiating content sharing.

This functionality requires a one-time audio driver installation to capture the computer audio and send it to the rest of the meeting participants. If the user does not have admin rights for installation, IT admins can deploy the driver centrally. More details can be found here.

BlueJeans Desktop App 2.12

Available in April

Enhanced Audio Settings BlueJeans Desktop App will now automatically select the right headset and microphone when it is plugged in, instead of requiring users to select it manually themselves.

BlueJeans Mobile

Available toward the end of March

PSTN Accessibility

Mobile App users now have a more intuitive experience when using their phone dial-in for audio while leveraging the Mobile App for content collaboration. This helps users participate in a meeting but still save data or get around bad wi-fi networks.

BlueJeans Browser

Available toward the middle of March

Private Chat

Direct Messages allow users to chat 1-on-1 during a meeting, in addition to sending a message to everyone in the meeting.

Note: Not supported in Internet Explorer and Microsoft Edge browsers

Call Me International Expansion

Available in March

BlueJeans Meetings now offers enhanced Call Me support in 28 additional countries. This service is a per-minute charge and the rates for each country apply.

Audio-Only Recording Downloads

Available in March

Users can now download audio-only versions of their recordings.

Scheduling

Google Calendar Add-On

Available toward the middle of March

Users can now schedule a BlueJeans Meeting directly from Google Calendar. Once users install the new BlueJeans Add-On from GSuite Marketplace, they will be able to schedule a meeting with just one click. This Add-On is available for all browsers, iOS, and Android.

Branding Support in Office 365

Available toward the end of April

The BlueJeans Office 365 add-in can now automatically include your enterprise logo in calendar invitations. Please contact support to add this feature.

Daylight Savings Updates

Available Now

The BlueJeans Web App has automatically adjusted your meeting times to account for Daylight savings time.

 

Enterprise Admin

Landing Page Customization

Available Now

Administrators can now brand their company’s bluejeans.com landing page with custom images, colors, and text. Users will also be allowed to sign-up from the landing page.

Fraud Prevention

Available toward the middle of April

BlueJeans has built a mechanism to catch any fraudulent activity happening on an account or during a meeting. Once caught, users and IT administrators are notified via email about their resources being blocked, and are provided a way to unlock those assets. This feature can be enabled by contacting support.

These capabilities are targeted at two specific use cases:

  1. Login attempts
  2. Meeting join attempts

 

Login Attempts

When a hacker tries to login to the BlueJeans service using incorrect user credentials for a certain number of tries, the account will become locked out. BlueJeans detects fraud activity for non-SSO accounts only. The owner of the account (the user) will receive an email about being locked out and the necessary steps that are required to unlock it.

Meeting Join Attempts

When a hacker tries to join a BlueJeans meeting using incorrect join credentials for a certain number of tries, the meeting will be locked down. The owner of the meeting (the user) will receive an email about the hacker’s blocked IP address and the steps that are required to unlock it.

Command Center for Meetings

Enhanced Protection of Personal Information

Available toward the end of March

Personally identifiable information (PII) of users such as name, email, and IP address available on the Command Center pages is now obfuscated at the API level. In addition, any PII in CSV exports and PDF reports will also be obfuscated.

BlueJeans Events

Accessibility for Presenters

Available toward the end of March

Accessibility improvements for Events Presenters will help users leverage Events web apps with the help of keyboard, screen readers, and tools like JAWS for Windows and Voiceover for Mac OSX.

In-Person Attendee Engagement for Private Events

Available toward the end of March

Event Organizers/Moderators of private events can now provide a web link to in-person meeting attendees for submitting questions and participating in live audience polling. Attendees can use their BlueJeans account or SSO to login.

For more detailed information, review this support article.

 

BlueJeans Rooms

Room Pairing Notifications

Available in April

After 30 days, BlueJeans Rooms will recognize if one of your room systems has not been paired with Command Center and will prompt the administrator to connect it to your BlueJeans account. Pair your Room by going to: http://bluejeans.com/addrooms. Adding your Room to Command Center offers many benefits such as: calendar integration, user feedback, SIP configurations, and much more.

 

HDMI Audio Out of Meeting for Dolby Voice Room

Available in April

Dolby Voice Room-enabled huddle spaces now offer users the ability to stream audio through the in-room monitor speakers via a laptop HDMI connection. This feature is only supported when an online meeting is not taking place.

Time Zone Setting Enhancements

Available in May

BlueJeans Rooms automatically update time zone settings for the system so there is no need to change it manually on the BlueJeans Application side.

 

BlueJeans Gateway for Microsoft Teams

Asia Presence in Azure

Available on March 2nd

In addition to our existing North American and European presence in Azure, we are expanding our global coverage to encompass Asia, hosted out of Singapore Azure. This will shorten any possible Teams Gateway latency upon connection. Along with this availability in the Asia Pacific region, we have also rolled out global server load balancing and global support failover in case a regional outage occurs in Azure.

 

Microsoft Teams Support for BlueJeans Rooms iPad App

Available in April

The BlueJeans Rooms iPad App now supports one-touch join for Microsoft Teams Meetings. Users may also choose to enter a Tenant ID and Conference ID to join a Microsoft Teams Meeting manually. This capability works for all SIP/H.323-based BlueJeans Rooms.

Improved sharing workflows via HDMI

Available in April

We have added improvements for sharing via HDMI from a VTC unit. We now support grabbing screen share controls from another attendee and other simple improvements.

For previous releases, please go to the Release Notes Archive >>