Spotlight in Browser Experience
Targeted for Release: March (version 47)
Moderator can put Spotlight on one of the participants so that the participant video thumbnail stays persistent in the meeting.
Transcription in Browser Experience
Targeted for Release: March (version 47)
When moderator enables Recording in the meeting, the real-time transcription service will be launched and accessible (according to licensing).
New Download Experience
Targeted for Release: March
When a user does not have the app installed, BlueJeans meeting link will detect that and auto-download the Desktop Application. The download progress will be seen on the screen and post successful download the user will be informed on next steps for how to install the application.
Upgrade to the Latest Version of Desktop App
Targeted for Release: May
BlueJeans regularly provides new versions of the Desktop app to release new features and fix bugs. We recommend users upgrade to the latest available version (2.26) of the app for the best experience. After May 31, 2021, all the clients on older versions (versions below 2.26) will receive a forced upgrade when trying to join meetings. More details.
Zapier for Meetings & Events
Targeted for Release: March (version 1.0.0)
Zapier is an online automation tool that connects your favorite apps, such as Gmail, Slack, Mailchimp, and more. You can connect two or more apps to automate repetitive tasks without coding or relying on developers to build the integration. It's easy enough that anyone can build their own app workflows with just a few clicks.
BlueJeans has created Zaps for Meetings & Events, this will allow our customers to create their own workflows to connect with multiple existing Zaps.
Retiring Legacy Dial-In Numbers
Targeted for Release: March
BlueJeans will occasionally deactivate legacy dial-in phone numbers, replacing them with numbers that offer an improved voice quality experience.
https://support.bluejeans.com/s/article/Retiring-Legacy-Dial-In-Phone-Numbers
Targeted for Release: Available Now (version 2.27)
Customers using Cisco, LifeSize, Poly, or any other SIP/H.323 devices with Relay (v2.27 onwards) can now receive Skype for Business calendar invitations and join Skype for Business calls with One-Button-to-Push ease. In addition to generic Skype for Business invites, the latest Relay version will also have the expanded flexibility to support customized invites. Check here for more details.
Note: Endpoints must support Skype for Business calls, or the enterprise should have an existing Skype for Business deployment setup with a third-party Skype for Business Gateway solution.
Targeted for Release: April/May
Action Required:
Dialing by bjn.vc (FQDN): If your SIP/H.323 devices or supporting infrastructure is programmed to dial bjn.vc, there is no action required.
Custom IVR: If you have a custom IVR, you will need to configure your SIP/H.323 devices or supporting infrastructure to dial your custom hostname (e.g. companyname.bjn.vc).
https://support.bluejeans.com/s/article/Updated-Global-IP-Address-SIP-H-323
Targeted for Release: Available Now
BlueJeans Gateway for Microsoft Teams customers will now have ability to setup an alternative VTC dial string instruction page depending on the network configurations and video endpoints configured. This setup will give the VTC users options to select the appropriate dial instructions based on the endpoint used and custom domain setup. Check here for more details.
BlueJeans Gateway for Teams enabled (SIP) endpoints will now support high resolution 1080p HD video. Customers/partners interested in enabling 1080p video for their tenant should reach out to sales team/account managers to know more about the feature, pricing details, and the lead times on deliverables. Check here for more details.
Targeted for Release: Available Now
In addition to Large Gallery Mode, BlueJeans Gateway for Teams supported endpoints will now support Together Mode, which lets the participants feel they are in same shared space with everyone in meeting. Together Mode can be enabled from Desktop or mobile app only when there are at least 5 people in a meeting. More details about this feature can be found here.
Targeted for Release: Available Now
BlueJeans Gateway for Microsoft Teams supported endpoints will now have the ability to view the spotlighted participant with support of SpotLight Feature. When the meeting presenter spotlights any participant (from Desktop / mobile app), the room systems participants layout would auto-switch to “Active Presence” layout and display the spotlit participant for rest of the meeting duration. More details can be found here.
Targeted for Release: Available Now
Customers using third party meeting systems often find it difficult to unmute once muted by moderator. Customers using BlueJeans Gateway for Microsoft Teams supported endpoints will now have the ability to opt for “ignore moderator mute” feature for specific endpoints depending on the use case. More details can be found here.
Targeted for Release: Available Now
Customers using BlueJeans Gateway for Teams will now be able to join Teams Live Events as Presenter. For more details on how to use the feature, please check here
Targeted for Release: Late March 2021
BlueJeans is introducing a way for Admins to view and assign multiple Events plans to the users. Details of plan include Subscription name, Valid through and Plan ID for reference purposes.
Participant Scrolling Improvements
Targeted for Release: December
Both Expanded Gallery View and People View will allow users to view all meeting participants by scrolling through multiple pages. For Expanded Gallery View, each subsequent page will retain the five most recent speakers at the top and support various layout types. This feature will be available both on Windows and Mac desktop apps.
Participant Interactions
Targeted for Release: December (2.26+)
Moderators and participants will have the ability to interact with video tiles.
Participant Time Display
Targeted for Release: December (2.26+)
To increase empathy for our fellow meeting attendees in the COVID and work-around-the-clock world, knowing their local time is particularly helpful in meetings spread across time zones. A participant’s time shall be displayed on their individual video tile menu. See example in the above picture.
Participant Reactions
Targeted for Release: December (2.26+)
Increase meeting engagement with participant reactions. Clap, thumbs up, celebrate, smile, like, vote yes/no with your fellow participants. Each participant can see the group’s reactions in real time.
Turn Off Noise Cancellation
Targeted for Release: December (2.26+)
To support use cases like music sessions, speech therapy, etc where background noise cancellation is not required and must be off, a new setting is provided to the moderator.
End of Support for Desktop App on Windows 7
Target Date: December 31, 2020
End of Support (EOS) for BlueJeans Desktop App on Windows 7 is scheduled for December 31st, 2020 (Microsoft’s support for Windows 7 ended on January 14th, 2020). Windows 7 users can continue to leverage the Desktop App however no feature enhancements or bug fixes will be supported after year end. To leverage the latest features, users are encouraged to schedule and join meetings from a web browser.
Self-View as a Part of Gallery View
Targeted for Release: December (v2.19)
When the Gallery view reaches 25 or more participants, your self-view (the thumbnail that is at the bottom-left corner of the App) becomes the last thumbnail of the Gallery View.
Switch to Full Screen
Targeted for Release: December (v2.19)
In a BlueJeans Meeting, you can toggle to Full Screen experience by clicking on the Full Screen button found at the bottom corner of the screen.
Ability to Turn Off / On Display Audio-only Participants
Targeted for Release: December (v2.19)
Turn off the thumbnail view of Audio-only participants to see all Video enabled thumbnails together. The feature is available under Settings in the Application.
Closed Captioning
Targeted for Release: December (v2.19)
Meeting participants using the BlueJeans Desktop App can turn on automated Closed Captions (subtitles) from the Settings tab.
Note: this is a paid feature. Please contact your Sales Rep/CSM/Support to buy the feature.
Floating Widget for Screen Sharing
Targeted for Release: December (v2.20)
When you are screen sharing, you can use the floating widget, to see yourself and others. The widget provides easy and quick access controls.
Breakout Rooms: Allowed Number of Rooms increased
Targeted for Release: December (v2.20)
Now moderators can create up to 75 breakout rooms in a BlueJeans Meeting.
BlueJeans Outlook Add-in (Outlook for Mac Experience)
Targeted for Release: Available
Microsoft Outlook for Mac v16.41 appears with a new look and feel, and includes a new feature that enables users to customize the Outlook calendar tool bar. BlueJeans Outlook Add-in is now, by default, tucked inside the three-dots menu. Users can customize their Outlook Calendar by clicking the three-dot ellipsis to move the BlueJeans button to a more visible spot on the ribbon as desired.
Playback Keyboard Shortcuts
Targeted for Release: December
The following keyboard shortcuts will be available to control playback of BlueJeans Meetings recordings:
Targeted for Release: December
The attendee experience in embedded format has been improved to provide a seamless view in websites where attendees watch BlueJeans Events. The process to create the embed HTML code remains the same.
Targeted for Release: January
Organizers may now upload their own music files in addition to using the default music available.
Targeted for Release: January
When invites are sent out, organizers can update the from email and name to what suits their brand and use case, instead of BlueJeans defaults.
Please answer this survey to provide us with valuable feedback on your streaming and event production workflows.
Targeted for Release: Available Now
BlueJeans Rooms customers will now have the ability to experience 5x5 gallery view support for Sequin meetings. This feature will be applicable to all BlueJeans Rooms ( including Dolby Rooms and SIP/H.323 Room Systems)
Targeted for Release: December
BlueJeans customers using Cisco, LifeSize, Poly, or any other SIP/H.323 endpoints which are connected using BlueJeans Relay, will now have access to advanced analytics about model number and software version of Room Systems along with additional Listener Service system and status details.
Targeted for Release: December
BlueJeans Gateway for Teams supported endpoints will now have the ability to display more than 9 video participants in a single screen (Up to 49 video participants). The 7x7 Gallery View feature, when enabled for any Enterprise Group, allows BlueJeans Gateway for Teams supported endpoints to auto-switch to 7X7 video mode once “Large gallery” is enabled by any of Microsoft Teams participants from their mobile or desktop.
More details can be found here
Targeted for Release: December
Now you can run one-time reports or schedule a monthly report to be delivered to your inbox.
Participant Scrolling
Targeted for Customer Preview: November (version 2.25)
Targeted for General Availability: December (version 2.26)
The Expanded Gallery View will allow users to view more than twenty-five participants by scrolling through multiple pages. This feature will be available both on Windows and Mac Desktop apps.
Lower Thirds
Targeted for Release: November (version 2.25)
Whether you are presenting, training, or teaching - boost production quality with custom titles and overlay graphics. Make every meeting look broadcast-ready. This feature will be available both on Windows and Mac Desktop apps.
Disable Non-Video Participants from Showing Up On-Screen
Released: October (version 2.24)
Now you can disable non-video participants from showing up on your screen during a meeting. This option is available under in-meeting settings. Enabling this feature will only impact your video layout.
Virtual Background Library for Windows Centralized Deployment
Released: October (version 2.23)
The Virtual Background Library is now available for Windows Centralized Deployment via an additional stand-alone msi. Deploy along with the per-machine MSI to make the virtual background feature accessible to your users. Learn More
Big Sur Support
Released: November (version 2.25)
Version 2.25 of the BlueJeans desktop is certified to support the Mac OS 11 release, commonly referred to as Big Sur.
Android Updates
Targeted for Release: October (Version 44)
Version 44 of the Android app will include app notifications to ensure you are on the latest app version, and the option to view up to 25 participants (commonly known as 5x5) from your current flagship mobile device. The in-meeting experience will also support video resolution up to 720p, and content share up to 1080p.
End of Support for Android Versions 6 and 7
Targeted for Release: October (Version 44)
With the release of version 44, End of Support (EOS) for Android version six and seven is targeted for the end of October, after which there will be no active development for new updates/features. Learn More
iOS Updates
Released: October (Version 40)
Version 40 of the iOS app will include full support for iOS 14, audio support for newer iPad Pro devices (2018 and 2020), back-end optimizations, and app version notifications to ensure you are leveraging the latest and greatest version. We have also added support for seeing up to 25 participants on iPads (commonly known as 5x5).
Expanded Gallery View
Targeted for Release: November (Blue 2.18)
For larger meetings, see up to 25 participant videos at the same time. The layout adjusts itself when people join or leave. This feature will begin launching in waves starting in November. Learn More
Expanded Gallery View
Targeted for Release: November (v44.0)
For larger meetings, see up to 25 participant videos at the same time. The layout adjusts itself when people join or leave. This feature will begin launching in waves starting in November. Learn More
Automated Closed Captioning
Released: October (v43.0)
When the closed captioning add-on is purchased, participants will be able to view automated closed captions in real-time by selecting the Closed Caption option under Settings. The captions are not stored or available for download post-meeting. Learn More
Outlook Add-in: Delegate Scheduling (Mac)
Targeted for Release: Oct (version 3.2)
BlueJeans Outlook Add-in users will be able to schedule BlueJeans meetings on behalf of other users (delegates) in Outlook for Mac (v 16.41 onwards).
Google Calendar Add-on: Choose Between Meeting Type
Targeted for Release: Oct (version 2.2)
While scheduling a BlueJeans Meeting, Google Calendar Add-on users will be able to switch between Personal and One-Time Meetings directly from the Google Calendar Invite.
Google Calendar Add-on: Meeting Settings
Targeted for Release: Nov (version 2.4)
While scheduling a BlueJeans Meeting, Google Calendar Add-on users can change meeting settings in the side task pane directly in the calendar view.
WebRTC Embed SDK
Released: September
BlueJeans has released a fully functional WebRTC client that can be embedded within a web page, making it easier to build video conferencing applications (available on BlueJeans GitHub). Additional customization options are available to leverage call meeting actions in a simpler programmable fashion.
Learn More: WebRTC Embed SDK | Sample App | BlueJeans Developer Tools
LinkedIn Messenger
Released: September
BlueJeans now integrates with the new LinkedIn Messenger feature to kick off video calls within the messaging interface. Learn More
Slack Org-Wide Deployment Feature Support
Targeted for Release: October
The BlueJeans Slack integration will be enhanced to support a new Slack feature called Org-Wide Deployment, which helps Slack administrators to manage the BlueJeans app at their organization level more efficiently. Learn More
BlueJeans Bot for Microsoft Teams
Targeted for Release: November
The BlueJeans Bot for Microsoft Teams will support message extensions to start a meeting in a channel or 1-1 chat quickly. Learn More
Device Selection, Network Status, and Report an Issue
Targeted for Release: Nov (v2.0)
With the BlueJeans Meetings Diagnostic Tool (v2.0), users will be able to test multiple devices, view diagnostic stats, and upload the log to report any issue they encounter. This web-based solution runs diagnostics on network quality, VOIP, mic, and speaker.
Retiring Legacy Numbers
Targeted for Release: December
As part of an ongoing effort to improve voice quality, BlueJeans will be retiring several legacy phone numbers after the end of the year, replacing them with ones that offer a superior quality experience. We encourage you and your users to start using the numbers, which are already active and available to use today.
Targeted for Release: November
You can now live stream BlueJeans Events to a custom live streaming platform. This feature supports RTMPS URLs that do not require username and password authentication.
Targeted for Release: November
We have improved the scheduling and invite flows by simplifying the designs and adding clear instructions for each step. Doing so eliminates confusion regarding the separate join links for attendees, panelists, and moderators.
Targeted for Release: October
Employees from different regions will see IVR and notification banners in their local language (including Spanish, French, German, Italian, Japanese, and English).
Expanded Gallery View
Targeted for Release: August (Blue 2.23)
For larger meetings, see up to 25 participant videos at the same time. The layout adjusts itself when people join or leave. This feature is only available with the Sequin infrastructure.
Virtual Background – Admin Deployment & Control
Targeted for Release: August (Blue 2.23)
Admins of an enterprise can now manage their virutal background roll-out by using the standalone installer for the virtual background library. This is available for both Mac & Windows. In addition, Admins can also roll-out the images to the users’ machines by using the centralized deployment procedures.
Uninstaller for Windows Desktop App
Targeted for Release: September (Blue Uninstaller 1.0)
We now have BlueJeans Desktop App uninstaller for Windows. This .exe, if used, can do a clean uninstall of the BlueJeans client from your machine.
End of Support for Desktop App on Windows 7
Target Date: December 31, 2020
Microsoft’s support for Windows 7 ended on January 14th, 2020. End of Support (EOS) for BlueJeans Desktop App on Windows 7 is targeted for December 31st, 2020, after which there will be no active development for the Desktop App on Windows 7. Instead, users can schedule and join meetings from a web browser.
BlueJeans 1.x Desktop App End of Life
Target Date: August 31, 2020
The BlueJeans Desktop App versions 1.x will reach End-of-Life (EOL) on August 31, 2020. Users are encouraged to upgrade to the latest version of the app or leverage the browser experience.
Video Upload and Share
Targeted for Release: September (version 2.17)
Upload videos in advance of the meeting. This is especially helpful in situations where network conditions are poor or meetings where shared video content playback must be flawless.
Breakout Sessions
Targeted for Release: September (version 2.17)
Trainers and educators often require that large groups break into individual project teams for various exercises. To accommodate this, BlueJeans Breakout Sessions allows meeting Moderators to create separate rooms and move participants in and out of them as needed. This allows training instructors to create separate, temporary work sessions as part of their virtual classroom curriculum.
Music Mode (Disable Background Noise Cancellation)
Targeted for Release: September (version 42)
The advanced noise cancellation functionality of the Dolby Voice technology can suppress background music played during the meeting. It is possible for a participant to selectively disable the noise cancellation functionality for the endpoint that is feeding music into the meeting. This can be re-enabled at any time.
Note: This feature is only available for BlueJeans Browser experience
Improved Join Experience in Internet Explorer
Targeted for Release: September (version 42)
The BlueJeans Browser experience in Internet Explorer does not support computer audio or video. It supports Screen Share Receive via the computer and audio connection over phone. However, many users that join a meeting using Internet Explorer are not aware of these limitations. We have included an intermediate screen to set the right expectations before joining a BlueJeans Meeting in Internet Explorer (or older version of Microsoft Edge).
Chat Emoji
Targeted for Release: September (version 42)
The BlueJeans Browser experience now offers emoji support for in-meeting chat. You should see this option when opening the chat during a meeting.
Windows Outlook Plug-in – End-of-Support (below v4.5)
Targeted for Release: August 31
The End-of-Support (EOS) date for the Windows Outlook Plug-in has been delayed until August 31, 2020, to allow organizations additional flexibility to continue migration efforts to the Outlook Add-in or upgrade to latest version of Windows Outlook Plug-in.
Delegate Scheduling in BlueJeans Google Calendar Add-on
Targeted for Release: August (version 2.0)
Exec Admins can now schedule BlueJeans Meetingsvfor their Execs using the BlueJeans Google Calendar Add-on.
SIP Entry point in BlueJeans Google Calendar Add-on
Targeted for Release: August (version 2.1)
BlueJeans Google Calendar Add-on now populates the SIP entry protocol on the Google Invite.
Restricted Meeting Access with Delegate Scheduling
Targeted for Release: September (version 2.1)
Restricted Meetings is now supported with Delegate Scheduling (Web Scheduling only). It ensures that only invited participants can join a BlueJeans meeting either via login or by using a unique one-time passcode that is generated every time an authorized attendee attempts to join.
Recording Migration
Targeted for Release: August
BlueJeans will continue to provide unlimited recording storage for our Enterprise customers. For this, we need to migrate recordings older than 12 months and that have not been accessed, to an equally reliable and secure storage tier to maintain our cost structure. These recordings will always be available; however, it may take a few hours to retrieve migrated recordings depending on the file size.
Closed Captioning
Targeted for Release: August
Meetings that are recorded with Smart Meetings Transcription enabled, will have the option to display the transcript as closed captions in the recording playback. This may be switched on/off by clicking the “CC” button in the viewer. There are several additional accessibility features like changing font, color, background opacity etc.
Zoom.ai integration
Targeted for Release: August
The BlueJeans integration with Zoom.ai will use Zoom.ai’s AI powered meeting assistant for scheduling meetings by determining scheduling conflicts. Zoom.ai will create a BlueJeans meeting URL via the user’s BlueJeans account and adds it to the Zoom.ai calendar invite.
Slack Shortcuts
Targeted for Release: August
The BlueJeans Slack integration will be enhanced to support the new Slack feature called Shortcuts. This will help users to schedule BlueJeans meetings directly from within the Slack interface and notify a channel or 1-1 conversation.
Skype/Lync Integration End of Life
Target Date: September 30, 2020
Effective September 30, 2020, BlueJeans will end support for the BlueJeans Skype for Business integration that specifically enables joining of BlueJeans meetings through Skype for Business.
Jabber Integration End of Life
Target Date: September 30, 2020
Effective September 30, 2020, BlueJeans will end support for the Jabber integration that allows users to connect to a meeting via the Cisco Jabber for Telepresence client.
Retiring Legacy Number
As part of an ongoing effort to improve voice quality BlueJeans will be retiring the legacy China phone number on October 1st, 2020.
Legacy number to be removed: +86.400.120.2896
We encourage you and your users to start using the numbers below, which are already active and available to use today:
Beijing (Mandarin) +86.10.8783.3602
National (Mandarin) +86.400.028.0799
National (Mandarin) +86.400.028.0366
National (English) +86.400.028.0655
Shanghai (English) +86.21.8036.5496
Targeted for Release: September (Events 2.3)
BlueJeans Events supports an embeddable live streaming experience for your attendees. Easily embed your event onto any web property and take advantage of convenient customization options to align the player with your brand and webpage.
Targeted for Release: September (Events 2.3)
You can now stream a BlueJeans Event live on YouTube. This allows you to simulcast the Events to attendees both via the BlueJeans attendee experience and also on YouTube. This option to stream will be available for the moderators in the Event.
Targeted for Release: August
BlueJeans Rooms featuring Dolby Voice Room provides configurable background support that can also be used as a digital signage solution to display enterprise-level safety and sanitization guidelines.
These configurable backgrounds are now enhanced to include: "Return to Office” themed DVR wallpapers along with Increased custom background support capability (up to 500 images).
Targeted for Release: September
This September, BlueJeans Rooms announces the launch of BlueJeans Rooms featuring Dolby Voice Huddle, a purpose-built solution designed specifically to elevate the audio and video experience in small huddle spaces.
Note: Initially, this product will only be available in the US and UK regions. We will be ready to ship to other parts of the world, along with full feature parity, by mid-December.
Targeted for Release: September
BlueJeans Rooms featuing Dolby Voice endpoints will now support an enhanced content sharing experience with better screen sharing quality and higher FPS (up to 15 fps).
Targeted for Release: September
BlueJeans Gateway for Microsoft Teams will now support joining of Teams Live Events from VTC. Customers can now easily watch live/recorded Teams Live Events from VTC, speak during the event, talk when content is displayed, and leave the event from VTC. All the Teams Live Events will be recorded by default. As of now, VTCs can join Teams Live Events as Presenters.
Targeted for Release: September
BlueJeans Gateway for Microsoft Teams will now support Transcription and Recording notifications on the VTC side. Whenever a meeting is recorded or transcribed, users on the VTC side will get notifications indicating the recording and/or transcription state.
Targeted for Release: August
Feature “Logout user from all devices on password change” enables administrators to enforce mandatory logout from all devices that a user is logged in from once user’s password is changed. This setting works only for enterprises who have enabled “Password based configuration” in Security (means they are not SSO enabled).
Once this setting is enabled, on change of a user’s password (either by Admin or user initiated), tthe following behavior is encountered –
At Enterprise level, admin can access this setting via Group Settings > Session Timeout
Admin, when tries to change password of a user, will experience a pop-up window that confirms on admin’s action and communicates that this action would lead to user getting logged out from all devices and they would need to login again. On click of, “Yes, Change Password”, password of user is changed, and an email is triggered to user intimating about it.
Targeted for Release: September
You can now prevent your users from modifying the user profile fields within their BlueJeans account. This helps prevent discrepancies in user data between your company directory and your BlueJeans enterprise. This is especially helpful if your organization utilizes SSO and SCIM.
Targeted for Release: August
Restricted Meetings ensures that only invited participants can join a BlueJeans meeting either via login or by using a unique one-time passcode that is generated every time an authorized attendee attempts to join. Command Center uniquely identifies a restricted meeting on Live/Past Meetings page via an icon that is appended before the Meeting ID on the listing, as represented below.
Targeted for Release: September
Command Center is introducing a new feature in rating alerts. Admin can now configure rating alerts to be triggered for a specific location (country). Participants joining in from particular location, if they rate a meeting below the configured thresh-hold, then a rating alert is triggered to the audience meant to receive notification for that location. This helps manage alerts for IT teams across geographies.
Targeted for Release: September
Dolby Voice Huddle has now been added as a supported Dolby Room type in Command Center. Along with this additional endpoint being supported across all of the Command Center widgets, rooms listings, and details page, the details page has been enhanced to include Room Type column and data fields like Type, Provisioning Server, and more.
Virtual Background and Background Blur
Generally Available in July
Attendees have the ability to turn on background blur and choose their own blur density or upload their own background image to serve as their conferencing background. They can enable this in BlueJeans > Preferences. This is supported on BlueJeans Desktop App version 2.22+. Learn more here.
Raise Hand in Meetings
Generally Available in June
With the raise hand feature, participants can present a visual cue to the moderator without having to speak or send a chat. This is especially useful in large meetings and in a training/education scenarios where the moderator may not want participants to interrupt but want them to use nonverbal reactions to contribute to the discussion. This feature is supported on Desktop App version 2.21+ and accessible from the bottom of the meeting roster. Learn more here.
Moderator Lock Screen Share
Generally Available in June
Moderators can restrict who has the ability to share their screen and who has the ability to take over screen share controls. Similarly, moderators can reserve screen sharing solely for themselves. Doing so will also prevent participants from taking over screen share. This setting can be made default for all meetings in the users’ Account Settings.
Simplified Chinese Language Support
Generally Available in July
Desktop app version 2.22+ will support Simplified Chinese language.
Quick Diagnostics Test
Generally Available in July
Users can now test if their device is able to connect to a BlueJeans Meeting effectively by running a diagnostic test. This is a web-based solution that runs diagnostic on network quality, VOIP, mic, and speaker. User can go to diagnostics.bluejeans.com to perform the test.
End of support for Desktop app on Windows 7 by 12/31
Microsoft’s support for Windows 7 ended on January 14th, 2020. The end of support for BlueJeans Desktop App on Windows 7 is targeted for December 31st, 2020 after which there will be no active development for the Desktop App on Windows 7.
New Video Layout on iOS
Generally Available in June
The iOS app (version 37.0+) now provides a new video layout during meetings. This redesign includes an enhanced display of non-video participants on the main screen and the ability to scroll through non-active participants.
Simplified Chinese Language Support on iOS
Generally Available in June
The iOS app (version 37.0+) supports Simplified Chinese language.
Call Me on iOS
Generally Available in July
Call Me is a premium audio connection option that allows meeting participants to enter a phone number of their choice and have BlueJeans call the number and connect them to the meeting. This feature will be supported on the iOS app version 38.0+ for customers subscribed to Premium Calling.
Automated Closed Captioning on Android
Generally Available in July
Participants can now view automated closed captions in real time on their BlueJeans Android App version 42+ upon selecting the Closed Caption option under the additional features section. This works for all users’ meetings who are enabled with the paid closed captioning add-on. The captions are not stored nor available for download post meeting. Support for this feature on iOS is coming soon.
Simplified Join Flow
Generally Available in July
The BlueJeans Browser experience is now enhanced to make the joining much easier. If the browser has permissions to engage the Mic and Camera, users are directly taken to the “Hair Check” screen bypassing the audio selection screen and decreasing the number of clicks needed to enter the meeting. From there, they can simply click to Join Meeting or choose options to join a BlueJeans Meeting such as via Phone, Room System, Screen Share, or Listen only mode.
First time users will be taken through Device Permission flow.
Report an Issue Link
Generally Available in June
Users can report any issue and upload the logs directly from the browser experience. “Report an Issue” link is available on the right side of the footer. This is supported in all browsers.
Download Chat
Generally Available in June
Meeting participants can download a copy of the chat discussion locally. The option is available beside the Chat Message text typing place. Learn more here.
Note: A new setting will be available under Settings Tab to auto-download the chat in late July.
Low Bandwidth Mode
Generally Available in June
Users can stop sending and receiving video in order to preserve their bandwidth when using a slow network to join a meeting. This setting can be enabled by clicking the down arrow key next to the camera icon and clicking “Disable Video”. Learn more here.
Quick Lock Meeting
Generally Available in June
In addition to selecting the Lock Meeting feature in settings, moderators on a browser can easily lock an ongoing meeting by clicking the lock icon in the upper left corner to prevent any new participants from joining the meeting. Anyone who leaves the meeting will be unable to rejoin until the meeting is unlocked. Once the meeting is unlocked, participants who were attempting to join will be auto-connected to the meeting.
Moderator Lock Screen Share
Generally Available in July
Moderators can restrict who has the ability to share their screen and who has the ability to take over screen share controls. Similarly, moderators can reserve screen sharing solely for themselves. Doing so will also prevent participants from taking over screen share. This setting can be made default for all meetings in the users’ Account Settings.
Raise Hand in Meetings
Generally Available in July
With the raise hand feature, participants in the browser can present a visual cue to the moderator without having to speak or send a chat. This is especially useful in large meetings and in a training/education environment where the moderator wishes to minimize participant interruption, instead have them utilize nonverbal reactions to contribute to the discussion. Learn more here.
Download Chat
Generally Available in June
Meeting participants can download a copy of the chat discussion locally. The option is made available besides the Chat text bar. Learn more here.
Note: A new setting will be available in late July under Settings to auto-download chat.
Low Bandwidth Mode
Generally Available in June
Users can stop sending and receiving video in order to preserve their bandwidth when using a slow network to join a meeting. This setting can be enabled by clicking the down arrow key next to the camera icon and clicking “Disable Video”. Learn more here.
Quick Lock Meeting
Generally Available in June
In addition to selecting the Lock Meeting feature in settings, moderators can easily lock an ongoing meeting by clicking the lock icon in the upper left corner to prevent any new participants from joining the meeting. Anyone who leaves the meeting will be unable to rejoin until the meeting is unlocked. Once the meeting is unlocked, participants who were attempting to join will be auto-connected to the meeting.
Moderator Lock Screen Share
Generally Available in July
Moderators can restrict who has the ability to share their screen and who has the ability to take over screen share controls. Similarly, moderators can reserve screen sharing solely for themselves. Doing so will also prevent participants from taking over screen share. This setting can be made default for all meetings in the users’ Account Settings.
Restricted Meetings
Generally Available in July
Restricted Meetings ensures that only invited participants can join a BlueJeans meeting either via login or by using a unique one-time passcode that is generated every time an authorized attendee attempts to join. Learn more here.
Control meeting access by selecting "Invited Participants Only” or “My Organization Only” under Meeting Access options in the Web Scheduler when scheduling your meeting. When joining the meeting, attendees will be asked to verify their identity to join the meeting.
Schedule Meetings with Screen Share settings
Preview in June
Users who schedule meetings via web-scheduler will be able to change their Screen Share settings at the time of scheduling a meeting. They would be able to limit screen sharing to the moderator and/or prevent screen sharing takeover.
Outlook Add-in: Edit Meeting and Advanced Settings
Generally Available in July
BlueJeans Outlook Add-in for O365 users can now edit BlueJeans Meetings settings for previously scheduled BlueJeans Meetings. Also, in the Default Scheduling Profile, new Settings options such as Crop Video, Chat, Auto recording, and Encrypted Meeting are introduced. Learn more here.
Note: Any meetings scheduled using v3.2 and above can be edited. Old meetings cannot be edited.
Windows Outlook Plug-in – End-of-Support Extended until August
The End-of-Support (EOS) date for the Windows Outlook Plug-in has been delayed until August 1, 2020, to allow organizations additional flexibility to continue migration efforts to the Outlook Add-in. Learn more here.
Closed Captioning in Recording Playback
Generally available in July
Meetings that are recorded with Smart Meetings Transcription enabled, will have the option to display the transcript as closed captions in the recording playback. This may be switched on/off by clicking the “CC” button in the viewer. There are several additional accessibility features like changing font, color, background opacity etc. Learn more here.
Recording Migration
Preview in July (postponed from May)
BlueJeans will continue to provide unlimited recording storage for our Enterprise customers. For this, we need to migrate recordings older than 12 months and that have not been accessed, to an equally reliable and secure storage tier to maintain our cost structure. These recordings will always be available; however, it may take some time to retrieve migrated recordings depending on the file size. If you are interested in participating in Preview, contact your Customer Success Manager or Customer Support.
Slack Shortcuts
Preview in July
The BlueJeans Slack integration will be enhanced to support the new Slack feature called Shortcuts. This will help users to schedule BlueJeans Meetings directly from within the Slack interface and notify a channel or 1-1 conversation. Learn more.
Zoom.ai
Preview in July
The BlueJeans integration with Zoom.ai will use Zoom.ai’s AI powered meeting assistant for scheduling meetings by determining scheduling conflicts. Zoom.ai will create a BlueJeans meeting URL via the user’s BlueJeans account and adds it to the Zoom.ai calendar invite. Please contact BlueJeans Support or your Customer Success Manager to participate in Preview.
Generally Available in June
Event Attendees can now view automated closed captions in real time upon enabling the feature under Settings. The captions are not stored nor available for download post meeting. Learn more here.
Generally Available in July
In addition to sharing full screen, Presenters & Moderators can share an individual application during the Event. When a moderator or presenter clicks to “Share Screen”, they will be presented an option to share their screen or a select an application. This feature is supported on Chrome (version 80+) and on the Events app (1.7.8+)
Generally Available in July
Moderators now have an ability to search attendees in the moderator dashboard.
Generally Available in June
BlueJeans Events now supports Brazilian Portuguese for Attendees & Presenters. Learn more
Generally Available in July
Customers using Cisco, LifeSize, Poly, or any other SIP/H.323 devices can now join meetings automatically from their devices at scheduled start time without touching the “JOIN” Button. However, attendees will still be required to manually hang-up the meetings. Customers can easily configure their endpoints to Auto Join Meeting by simply enabling/disabling the feature from Relay Admin Settings. More details can be found here
Generally Available in July
Customers using BlueJeans Rooms (DVR, DVR Pro, Huddle 1.0) can now configure their devices to connect with Office 365 calendar easily and directly without the need of a Listener Service. More details can be found here.
Generally Available in June
All Australia traffic will now route through a local Australia Azure PoP. Current customers will have to add the AU PoP IP address to firewall rules.
We now support Japanese in the IVR and Waiting Room, as well as for notifications. In the IVR, users can cycle through the supported languages (EN, ES, FR, IT, GR, JP) via DTMF commands under the star “*” menu.
Available for Preview in June
Administrators can now require “Attendee Passcode” for users at the user level or for the entire enterprise. Once marked enabled/disabled at enterprise level, any new user would automatically inherit the setting and any new meetings created by the users would include a passcode for attendees to enter when joining a meeting. Alternatively, admins can apply the “Attendee Passcode” setting at the user level and require attendee passcodes for select users. Once this setting is checked, any new meeting created by the host would include a passcode for attendees to join the meeting. Please contact Customer Support or Customer Success Manager to participate in Preview.
Enterprise level setting:
Once this setting is enabled at enterprise or user level, “Add Participant Passcode” setting appears in User’s Profile > Settings > My Meeting for the user to configure. Learn more here.
Available for Preview in June
Administrative-level controls are now available for admins to enable/disable screen sharing at the enterprise level or at an individual user level.
These additional controsl are represented by the following settings –
Only moderator can screen share: enabling this checkbox would allow only the moderators to share screen. For rest of the participants, screen share control on the app would appear disabled.
Prevent screen share takeover: enabling this checkbox would prevent participants from sharing screen if someone else is already sharing.
Admins while creating a new user or editing user details via Manage Users, can edit these settings.
Once enabled at enterprise / user level, Screen Share settings appear at User’s Profile > Settings > Default Scheduling Options. Setting is available in both “Personal Meeting” and “Scheduled Meeting” for user to configure.
Generally Available in June
One of the key factors in ensuring end users have the best quality meeting experience is an organization’s ability to keep users up-to-date with the latest version of the BlueJeans App. The Command Center Endpoint Distribution Widget helps administrators to see the spread of application versions that are being used within their enterprise, which provides an opportunity to take action and recommend that end users upgrade their App.
BlueJeans is enhancing the Endpoint Distribution Widget to allow for exporting and downloading endpoint information in a CSV format, at every stage of the chart’s drill-down levels.
Automated Closed Captioning
Generally Available in April
Participants can now view automated closed captions in real time on their BlueJeans Desktop App version 2.18+ upon checking a box under Settings. This works for all users’ meetings that are enabled with the paid add-on. The captions are not stored or made available post meeting. Learn more here.
Help Panel
Generally Available in April
The Mac and Windows desktop apps (version 2.19.2+) now make it easier for users to find help with the most common issues and questions.
User Profile
Generally Available in April
The Mac and Windows desktop apps (version 2.19.2+) now make it easier for users to access their profile from the title bar.
Floating View
Generally Available in May
Users can now have easy access to meetings through the Floating View even when they move the Windows or Mac desktop apps (version 2.21+) to the background during the meeting. This view can be disabled in the Preferences option in the Desktop App. Learn more here.
Updated Title Bar
Generally Available in April
The Windows & Mac (version 2.19.2+) title bar now reflects the name of your meeting without revealing the Meeting ID. This is a more secure approach if a participant takes a screenshot of the meeting. Meeting ID can be found under the “People” panel.
Download Chat
Generally Available in April
Participants in the meeting can now export their chat conversation while in the meeting by clicking the download button at the bottom of the chat window. This is available on Windows & Mac desktop apps only (version 2.19.2+). Learn more here.
Slider – BlueJeans for Linux (RPM / DEB)
Generally Available in April
Participants that are using the Linux app (version 2.2.0) can now see a full-screen view of content being shared by scrolling the Slider all the way to the right-hand side. This will completely minimize the video view from the screen.
Enhanced Infrastructure
Phased Rollout Starting in May
BlueJeans is launching a state-of-the-art video backend infrastructure that allows for a better quality and sharper video experience delivered more efficiently. The end user and admin experience will remain the same except they will notice a small improvement to the video layout on desktop apps where non-video participants will be represented in a video tile.
Meeting Settings
Generally Available in May
The Android app (version 39.0+) now provides access to Meetings settings for non-logged in users.
Outlook Add-in: Android Outlook Mobile App Integration
Generally Available in April
BlueJeans Outlook Add-in users can now schedule a BlueJeans Meeting directly from their Android Outlook App (version 39).
Application Sharing and Browser Tab Sharing
Generally Available in April
The BlueJeans Browser experience now supports individual Application Sharing and Browser Tab Sharing. This is supported on Chrome with version 80 and above. Application Sharing is a feature that was already supported on the BlueJeans Desktop App and has now been added to the Browser client to ensure feature parity.
Note: The App / Tab Sharing feature is currently supported in Chromium Edge.
Windows Outlook Plug-in – End-of-Support Extended until August
The End-of-Support (EOS) date for the Windows Outlook Plug-in has been delayed until August 1, 2020, to allow organizations additional flexibility to continue migration efforts to the Outlook Add-in. Learn more here.
Highlights and Real-Time Transcription
Generally Available in April
BlueJeans Smart Meeting Highlights transforms the meeting experience with in-app intelligence that allows participants to capture the most important discussion points, assign action items, catch-up quickly with time-saving highlight reels. For a paid add-on, participants can now also view audio transcribed to text in real-time and capture transcription enriched highlights. The transcript is available for review and download on the recording playback page. Learn more here.
Enhanced Slack App for Smart Meeting Highlights
Generally Available in May
BlueJeans Meeting owners can now share Meeting Highlights into a private Slack channel of their choice immediately after a meeting or via the Highlights playback page. Slack administrators need to upgrade their BlueJeans Slack app via Slack’s app directory as well as upgrade to BlueJeans Desktop App version 2.20 to use this new functionality. Learn more here.
Generally Available in April
From the BlueJeans Meeting Hub page, click on an individual highlight link to directly watch the specific Meeting Highlight within the recording.
Recording Migration
Customer Preview in May
BlueJeans will continue to provide unlimited recording storage for our Enterprise customers. For this, we need to migrate recordings that are older than 12 months and have not been accessed to an equally reliable and secure alternative storage tier to maintain our cost structure. These recordings will always be available; however, it may take some time to retrieve migrated recordings depending on the file size.
Generally Available in April
Customers using Cisco, LifeSize, Poly, or any other SIP/H.323 devices can now connect to the Office 365 calendar directly without the need of a Listener Service. However, a Listener Service must be deployed to meet other requirements. Learn more here.
Note: Office 365 API support is currently not available for BlueJeans Rooms (DVR, DVR-Pro, BlueJeans Rooms with Dolby Conference Phone, or the original BlueJeans Rooms with PC)
Available in April
BlueJeans Relay One-Touch Join now supports Poly’s new endpoints: Studio X30, Studio X50, and G7500. These new endpoints will be represented in the device type option within the Relay Admin Panel that is located in Command Center.
Generally Available in April
Administrators can manage Smart Meeting features in the Admin control panel in the ‘Manage Features’ panel for enterprise level control and ‘Manage Users’ for user level control. When allowed to be changed by users, the corresponding settings will be available in user’s profile settings.
Generally Available in May
Administrators can manage the Slack integration in the Admin control panel in the ‘Manage Features’ panel for enterprise level control and ‘Manage Users’ for user level control. When allowed to be changed by users, the corresponding settings will be available in user’s profile settings.
Generally Available in April
Administrators can manage this feature in the Admin control panel in the ‘Manage Features’ panel for enterprise level control and ‘Manage Users’ for user level control. When allowed to be changed by users, the corresponding settings will be available in user’s profile settings.
