Release Notes

BlueJeans Late April/May 2019 Release Preview

BlueJeans Meetings

BlueJeans Browser- International Call Me

Available in May

Users outside of the US and Canada can now have BlueJeans call them directly.

 

Enterprise Admin

Permissions for Command Center Rooms & Relay tab

Available toward the end of April

Admins will now be able to provision permissions to the Rooms & Relay Command Center tabs for non-admin users.

Remove User’s Profile Picture

Available toward the end of April

Admins will now be able to remove a user’s profile picture via the Manage Users page.

Users will also be able to remove their own profile picture via the Profile page.

Command Center for Meetings

Remote Room Reboot & Issue Reporting

Available toward the end of April

Admins can now trigger a “reboot” action on a specific BlueJeans Room via Command Center’s room view. Additionally, admins can trigger automatic log uploads of the room for debugging / diagnostic purposes with the click of a button. Admins also have the ability to provide comments to mention the behavior noticed.

Command Center User Feedback

Available toward the end of April

Admins now have the ability to gather feedback about users’ perceptions of Command Center. Users are prompted to provide feedback in 90-day intervals, or they can click the “Give Feedback” button to submit feedback at any time.

BlueJeans Events

Moderator Group Chat

Available in April

BlueJeans Moderators now have a separate chat window within the moderator dashboard for moderators to chat amongst themselves. The chat details are included as part of the end of event chat report.

Camera Settings Improvement

Available in May

Presenters & Moderators can now check their camera setup on the settings panel when their video feed is turned off.

BlueJeans March/April 2019 Release Preview

BlueJeans Meetings

BlueJeans Desktop App 2.11

Rollout will begin toward middle of April

Video Clip Sharing

The Desktop App now offers the ability to share video clips on the fly. Users can pull up a YouTube video clip and share it with meeting attendees without having to download or upload anything ahead of time. Once available, BlueJeans 2.11 users will see an option to “Share computer sound” when initiating content sharing.

This functionality requires a one-time audio driver installation to capture the computer audio and send it to the rest of the meeting participants. If the user does not have admin rights for installation, IT admins can deploy the driver centrally. More details can be found here.

BlueJeans Desktop App 2.12

Available in April

Enhanced Audio Settings BlueJeans Desktop App will now automatically select the right headset and microphone when it is plugged in, instead of requiring users to select it manually themselves.

BlueJeans Mobile

Available toward the end of March

PSTN Accessibility

Mobile App users now have a more intuitive experience when using their phone dial-in for audio while leveraging the Mobile App for content collaboration. This helps users participate in a meeting but still save data or get around bad wi-fi networks.

BlueJeans Browser

Available toward the middle of March

Private Chat

Direct Messages allow users to chat 1-on-1 during a meeting, in addition to sending a message to everyone in the meeting.

Note: Not supported in Internet Explorer and Microsoft Edge browsers

Call Me International Expansion

Available in March

BlueJeans Meetings now offers enhanced Call Me support in 28 additional countries. This service is a per-minute charge and the rates for each country apply.

Audio-Only Recording Downloads

Available in March

Users can now download audio-only versions of their recordings.

Scheduling

Google Calendar Add-On

Available toward the middle of March

Users can now schedule a BlueJeans Meeting directly from Google Calendar. Once users install the new BlueJeans Add-On from GSuite Marketplace, they will be able to schedule a meeting with just one click. This Add-On is available for all browsers, iOS, and Android.

Branding Support in Office 365

Available toward the end of April

The BlueJeans Office 365 add-in can now automatically include your enterprise logo in calendar invitations. Please contact support to add this feature.

Daylight Savings Updates

Available Now

The BlueJeans Web App has automatically adjusted your meeting times to account for Daylight savings time.

 

Enterprise Admin

Landing Page Customization

Available Now

Administrators can now brand their company’s bluejeans.com landing page with custom images, colors, and text. Users will also be allowed to sign-up from the landing page.

Fraud Prevention

Available toward the middle of April

BlueJeans has built a mechanism to catch any fraudulent activity happening on an account or during a meeting. Once caught, users and IT administrators are notified via email about their resources being blocked, and are provided a way to unlock those assets. This feature can be enabled by contacting support.

These capabilities are targeted at two specific use cases:

  1. Login attempts
  2. Meeting join attempts

 

Login Attempts

When a hacker tries to login to the BlueJeans service using incorrect user credentials for a certain number of tries, the account will become locked out. BlueJeans detects fraud activity for non-SSO accounts only. The owner of the account (the user) will receive an email about being locked out and the necessary steps that are required to unlock it.

Meeting Join Attempts

When a hacker tries to join a BlueJeans meeting using incorrect join credentials for a certain number of tries, the meeting will be locked down. The owner of the meeting (the user) will receive an email about the hacker’s blocked IP address and the steps that are required to unlock it.

Command Center for Meetings

Enhanced Protection of Personal Information

Available toward the end of March

Personally identifiable information (PII) of users such as name, email, and IP address available on the Command Center pages is now obfuscated at the API level. In addition, any PII in CSV exports and PDF reports will also be obfuscated.

BlueJeans Events

Accessibility for Presenters

Available toward the end of March

Accessibility improvements for Events Presenters will help users leverage Events web apps with the help of keyboard, screen readers, and tools like JAWS for Windows and Voiceover for Mac OSX.

In-Person Attendee Engagement for Private Events

Available toward the end of March

Event Organizers/Moderators of private events can now provide a web link to in-person meeting attendees for submitting questions and participating in live audience polling. Attendees can use their BlueJeans account or SSO to login.

For more detailed information, review this support article.

 

BlueJeans Rooms

Room Pairing Notifications

Available in April

After 30 days, BlueJeans Rooms will recognize if one of your room systems has not been paired with Command Center and will prompt the administrator to connect it to your BlueJeans account. Pair your Room by going to: http://bluejeans.com/addrooms. Adding your Room to Command Center offers many benefits such as: calendar integration, user feedback, SIP configurations, and much more.

 

HDMI Audio Out of Meeting for Dolby Voice Room

Available in April

Dolby Voice Room-enabled huddle spaces now offer users the ability to stream audio through the in-room monitor speakers via a laptop HDMI connection. This feature is only supported when an online meeting is not taking place.

Time Zone Setting Enhancements

Available in May

BlueJeans Rooms automatically update time zone settings for the system so there is no need to change it manually on the BlueJeans Application side.

 

BlueJeans Gateway for Microsoft Teams

Asia Presence in Azure

Available on March 2nd

In addition to our existing North American and European presence in Azure, we are expanding our global coverage to encompass Asia, hosted out of Singapore Azure. This will shorten any possible Teams Gateway latency upon connection. Along with this availability in the Asia Pacific region, we have also rolled out global server load balancing and global support failover in case a regional outage occurs in Azure.

 

Microsoft Teams Support for BlueJeans Rooms iPad App

Available in April

The BlueJeans Rooms iPad App now supports one-touch join for Microsoft Teams Meetings. Users may also choose to enter a Tenant ID and Conference ID to join a Microsoft Teams Meeting manually. This capability works for all SIP/H.323-based BlueJeans Rooms.

Improved sharing workflows via HDMI

Available in April

We have added improvements for sharing via HDMI from a VTC unit. We now support grabbing screen share controls from another attendee and other simple improvements.

BlueJeans January/February 2019 Release Preview

BlueJeans Meetings

BlueJeans Desktop App 2.11

Rollout will begin toward the end of February

Windows Annotation

Windows users can now use annotation to highlight and mark-up their screen while presenting. Annotation lets users add text or use a marker on top of their screen share. This capability can be accessed while screen sharing (using the top controls) or from the Apps tab.

Windows Whiteboarding

Windows users can now illustrate different designs and concepts leveraging the whiteboard. Whiteboarding enables users to add text or use a marker to draw. This capability can be accessed in the Apps tab.

Office 365 Calendar Integration

Today, both Windows and Mac users can import their calendars into the BlueJeans App dashboard from their local Outlook client. With this release, users who have Office 365 will now be able to import their calendars from the Office 365 cloud. Learn more in our Admin Guide to Office 365 Application Permissions. This has a number of advantages:

Always show meeting controls

Desktop App users are shown meeting controls when they first join a meeting. These controls include Start Recording, Mute Video, Mute Audio, Share Screen, and more. All of these controls “auto-hide” when there is no mouse activity in order to provide an immersive video experience. However, for users who want the controls to always be shown, we now offer that option via settings.

Enhanced Meeting Recordings

Available in early February

Downloaded recordings will no longer include the participant overlay on the top left that can potentially hide the main meeting content. In addition, files with presentations will also contain audio.

Trello Integration

Available toward end of February

Add a BlueJeans meeting to any Trello Board and join a meeting within the Board.

Accessibility Enhancements for Web Apps

Available in January

Accessibility improvements enable BlueJeans users to use out of meeting web apps with the help of keyboard, screen readers, and tools like JAWS for Windows and Voiceover for Mac OSX .

Scheduling

Google Calendar Add-On

Available toward end of January

Now users can schedule a BlueJeans Meeting directly from Google Calendar. Once users install the new BlueJeans Add-On from GSuite Marketplace, they will be able to schedule a meeting with just one click. This Add-On is available for browsers, iOS, and Android.

Enterprise Admin

Advanced Meeting Settings

Available in early February

These new settings allow admins to enable and disable specific meeting features for all users across the entire enterprise or at a more granular level for individual users.

Turn Off Participant Video on Entry

Available in January

This feature allows meeting organizers to turn off participant video, so that invitees do not automatically join meetings with their video turned on. This setting can be controlled by an Enterprise Admin to set across the enterprise and by users, to set on their personal or scheduled meetings.

 

Command Center for Meetings

End User Feedback by Geography

Available in December v1.2.0

The geo-distribution map shows participant feedback from each country for a given date range. The underlying endpoint data is available for download.

BlueJeans Events

Accessibility

Available in February

Accessibility improvements for Events Attendees will help users leverage the Events web apps with the help of keyboard, screen readers, and tools like JAWS for Windows and Voiceover for Mac OSX .

 

Moderator Exit Messaging

Available in February

We have improved the exit flow for moderators when it is time to leave an event.

 

Individual Polling Results

Available in February

In addition to the summary polling results, we now provide individual responses from attendees for each poll question. This information is included as part of the end of event report.

BlueJeans Rooms

BlueJeans Events Enhancements for Dolby Voice Room

Available in February

We are making more enhancements to the Events experience for Dolby Voice Rooms with better notifications for in-event changes like mute/unmute, recording, and other event-specific notifications.

Out of Meeting Screen Customizations

Available in February

BlueJeans admins now have the ability to change the out-of-meeting wallpaper for BlueJeans Rooms. This feature will allow administrators to change the wallpaper across an entire enterprise or per room. Upload any 1080p image that you want or choose from a few pre-selected images or solid color backgrounds.

Room Timeouts

Available in February

After 30 days, any room not attached to a BlueJeans enterprise in Command Center will be timed out. Adding a room to an enterprise via http://bluejeans.com/addrooms will allow administrators to easily connect the room to a relay-enabled calendar for end-user features like one-button join, proximity access, and ongoing user experience enhancements.

Support for CeC in Dolby Voice Rooms

Available in February

In order to help our customer save energy, Dolby Voice Room now supports CeC settings on televisions.

 

BlueJeans Gateway for Microsoft Teams

Content Sharing Content from a VTC Endpoint

Available in January

Microsoft Teams allows users to wirelessly share content into a Team Meeting, but some customers require HDMI content share over HDMI from a VTC system. This feature will allow users to be able to share content via an HDMI cable into the Teams meeting.

BlueJeans December 2018/January 2019 Release Preview

BlueJeans Meetings

BlueJeans Desktop App 2.10

Rolling out December through January

Direct Messages allow users to chat 1-on-1 during a meeting, in addition to sending a message to everyone in the meeting.

BlueJeans Bot for Microsoft Teams

Available Now

Microsoft Teams users can install the bot from Microsoft AppSource to initiate or schedule a BlueJeans Meeting from any Microsoft Teams channel.

Accessibility Improvements

Available through December and January

Expanded Accessibility support for our WebRTC client, and Settings WebApps (enhancing end user accessibility for scheduling meetings, changing personal and room settings, and playing back recorded meetings). Additionally, our Home and Support Center sites are now Accessible.

Export meeting attendees report

Available Now

Users can now download a CSV file of the list of attendees per meeting. This is available under Meeting History on a per meeting basis by clicking ‘DOWNLOAD CSV’.

Enterprise Admin

Custom Landing page

Available end-of-December

This feature allows admins to tailor the look and feel of the landing page to match their brand and customize a sub domain for their enterprise.

Scheduling

Intelligent User Onboarding with Office 365 Outlook Add-In

Available end-of-December

This feature helps users set their ideal default settings. Users will be prompted to choose their preferred meeting ID type and the optimal method for participants to join their meetings. This prompt will appear for users immediately after a successful login.

Google Calendar Add-On

Available end-of-January

Now users can schedule a BlueJeans Meeting directly from their Google Calendar app. Once users install the new BlueJeans Add-On from GSuite Marketplace, they will be able to schedule a meeting with just one click. This Add-On is available for browsers, iOS, and Android.

 .   

Command Center for Meetings

Long-Running Meeting improvements

Available Now

Data for meetings longer than six hours is now accessible in Command Center.

Automatic Refresh of Live Statistics

Available Now

Live meeting statistics continue to be updated regardless if the user has the Command Center browser tab open or not.

Scheduled Automated Reports

Available Now

Admins can subscribe to a monthly PDF report on usage and trends that is delivered automatically in their inbox. This is an addition to the one-time report function available today.

BlueJeans Events

BlueJeans Events App

Available Now

We are excited to announce the General Availability of our new BlueJeans Events app. This fully-featured desktop app provides a seamless event experience for Moderators and Presenters, giving them intuitive controls to easily manage live virtual events, without using Adobe Flash. This new app is designed specifically for Moderators and Presenters that require an alternative to using the Google Chrome browser for managing their events. This new app will not change the event attendee experience, as they will continue to join through their browser.

For more detailed information, here is the Getting Started With BlueJeans Events App.

In-Person Attendee Engagement

Available January

The Attendee Engagement feature allows Event Organizers/Moderators to provide a web link to in-person meeting attendees that allows them to submit questions and participate in live audience polling. The in-person results marry up with the remote attendee results to allow moderators to engage all attendees with a single platform.

For more detailed information, click here.

Q&A in Mobile Apps

Available January

This feature enables event attendees to ask and upvote questions using the iOS or Android app. Attendees have the option to submit questions anonymously.

BlueJeans Rooms

Dolby Voice Room

Available Now

We are proud to announce the general availability of BlueJeans Rooms featuring Dolby Voice Room. Dolby Voice Room provides the following benefits:

  • HDMI Content Share
  • Embedded and Secure Operating System
  • Smart Camera Framing
  • Whiteboard Detection
  • Support for BlueJeans Meetings and BlueJeans Events
HDMI Workflow for Always-On HDMI Fed Peripherals (Dolby Voice Room)

Available Early December

Dolby Voice Rooms that are connected to an “always on” HDMI feed (like Extron Boxes and Apple TV’s) can take advantage of a new, optional workflow that Support can enable to ensure the appropriate content is available on the screen. Users can also choose to always revert the HDMI feed back to the peripheral device when out of a meeting or the meeting has ended (great for Barco Click Share and Solstice Pods).

 

 

BlueJeans Gateway for Microsoft Teams

European Presence in Azure

Available December

In addition to our existing North American presence in Azure, we are expanding our global coverage to encompass Europe hosted out of Amsterdam Azure. This will shorten any possible Teams Gateway latency on connection.

Sharing from a VTC

Available December

Sharing from the Microsoft Teams desktop (wireless) client is already supported, but in the December release, we will be adding “hard line” screen share from VTC rooms. Simply plug in the HDMI cable directly to the laptop and VTC to share content into the Teams meeting.

BlueJeans October/November 2018 Release Preview

BlueJeans Meetings

BlueJeans Desktop App 2.9

Available Late November

The newest version of the BlueJeans Desktop app includes the following new features:

  • Room Pairing – Easily join video conference rooms into meetings and use the app as a remote.
  • International Call Me – Users outside of the US and Canada can now have BlueJeans call them directly.
  • Moderator Controls –
    Mute Video on Entry - Set meetings to have video turned off for participants.
    Pinning - Choose a participant you want to stay on screen.
    Layout Controls - Choose the layout you want all participants to receive.
  • Custom Branding – Update the app to use your company logo.
  • Fraud Detection (Windows) – Additional security measures to protect your meetings and app.
Microsoft Internet Explorer and Edge Support

Available October

Users who prefer to join BlueJeans Meetings in their browsers will now be able to use Microsoft Internet Explorer and Edge. These browsers allow users to receive content sharing and use their phone for audio join.

Two-Step Login

Available Late October

Users can now log in to their account on bluejeans.com with their SSO-enabled account. Prior to this, users were required to log in from their respective company landing page or identity provider.

 

Scheduling

Office 365 Outlook Add-On Advanced Settings

Available Mid-October

Office 365 Outlook Add-On Meeting advanced settings will be available in the task pane.

  • Mute on Entry
  • Silent Participant on Entry
  • Participant Passcode
  • Moderator-less Meeting
  • Moderator Passcode

 

Command Center

Splunk Add-On

Available Now

Search UX Improvements

Available Mid-October

Search is now available in a consistent manner across all Command Center tabs. An administrator can search for meetings, users and rooms from any tab and receive the appropriate results, regardless of the tab searched from.

BlueJeans Events

Screen Sharing for Promoted Attendee

Available Mid-October

The screen sharing option will be now available for event attendees who are promoted to be presenters. This enhancement will not be available by default and can only be enabled by the support team.

Block Content Sharing

Available Mid-November

In an effort to provide better moderator controls during an event, we are enabling an option on the Moderator Dashboard that blocks content sharing. Moderators will be presented with two separate options – one, to block audio, video & content sharing and another, to block content sharing only. This enhanced control can help moderators avoid unexpected presenter hijacking during important events.

BlueJeans Rooms

Gateway for Microsoft Teams

Available October 31 (North America Release)

BlueJeans Gateway for Microsoft Teams is a cloud-based gateway to enable your exiting SIP and H.323 room systems (e.g. Cisco, Polycom, Lifesize) to join a Microsoft Teams Meeting. This release supports One-Touch join from Cisco, Lifesize, and Polycom touch panels.

BlueJeans September 2018 Release Preview

BlueJeans Meetings

BlueJeans Desktop App 2.8

Available Late September

BlueJeans is excited to introduce its new enhanced desktop app designed for speed and simplicity, with a clean, modern, and intuitive user experience. Over the last few months BlueJeans has been rolling out the new app to customers and we will continue to roll it out over the next few months as additional features are released.

The newest version, App 2.8, includes the following new features:

While most users will click “OK”, there will be some that click “Don’t Allow” either on purpose or by mistake.  If users who click “Don’t Allow” want to undo that decision, the upcoming BlueJeans App version 2.8 will give guidance on how to change the setting. BlueJeans 2.8 will be released toward the end of September, when we expect Mojave to also become generally available.

To ensure continuity and deliver the highest-quality experience, all users on the Mojave Mac OS running the BlueJeans App version 1.x will be prompted to update to 2.8 at the end of September.

Our goal is to help 1.x users avoid the following issues: 

  • Customizable Layouts – Users can now customize their layouts to choose the experience that best fits their need in each meeting
  • Large Meeting Support for Video– We’ve expanded two-way video sharing to support all users in any size meeting
  • Screen-Share-Only Mode – We’ve made joining in Screen Share Only mode easier for users that want to solely participate in content sharing
  • Mac Mojave Support – Apple is introducing their upcoming Mac Operating System 10.14 (Mojave) release that will impact BlueJeans Mac users. With the Mojave update, Apple will require users to grant additional permissions for applications that need to use the microphone, camera, Outlook integration, and Remote Desktop Control.  

For additional details, please check out our Knowledge Base Article.

  • Confusion around why no one can hear them in a meeting
  • Confusion around why no one can see them in a meeting
  • Confusion around why Remote Desktop Control does not work 
The BlueJeans Browser

Available in October

Users who prefer to join on their browsers will now see a new option for Microsoft Internet Explorer and Edge. It will also support users who choose to join by phone or screen share only mode.

  • Spatial Audio Support
    Available Now
    The BlueJeans browser experience will now leverage the Opus Stereo codec which will provide a more immersive audio experience by leveraging the power of the Dolby platform.
  • Updated User Interface
    Available in September
    Users who have already deployed the BlueJeans 2.x App will now experience the modern and intuitive new look on the BlueJeans browser as well.
  • Microsoft Internet Explorer and Edge Support
Recording View Count

Available Late September

A recording view count will be available to see how many people have watched a recorded meeting. The recording view count will be shown for each chapter of a recording.

Scheduling

Office 365 v2.1

Available Early September

The Office 365 add-in will now have support for Personal Meeting scheduling with On-Prem Exchange.

Windows Add-in 4.3 Minimum Version

Effective September 1

In an effort to enhance the performance and usability of our platform, BlueJeans will soon require users on older versions of Windows Outlook Add-in to update to version 4.3 (or switch to the Office 365 Add-in) before September 1, 2018 to continue normal operations. Failure to update will impact our integration and prevent users from scheduling BlueJeans meetings. To learn more about options for managing the update of Outlook Add-in to version 4.3 and ensuring the appropriate Outlook Add-in configuration for BlueJeans, click here.

 

Command Center for Meetings

Scheduled Monthly Reports

Available Late September

Subscribe to a monthly PDF report on usage and trends and receive it automatically in your inbox. This is an addition to the one-time report function available today.

BlueJeans Events

Multi-Language Support

Available Late September

BlueJeans Events now supports French, German, Italian & Spanish languages on the app and in browsers for Presenters and Attendees.

HTML5 Player on Safari Browsers

Available Late September

BlueJeans Events is replacing Flash with HTML5 player on Safari browsers.

Recording View Count

Available Late September

A recording view count will be available to see how many people have watched a recorded event. The recording view count will be shown for each chapter of a recording.

Webhooks

Available Late September

BlueJeans Events will now support webhooks that can send out automated messages to other apps. This can be especially useful for handling user registrations.

Recording APIs

Available Late September

To support seamless integrations with third-party solutions, we are now providing recording APIs that can be used to access the recording details of an event. These APIs can be used to list and retrieve the recordings.

BlueJeans Rooms

Video/ Content “Swap”

Available September

We are giving users a new option to swap between the presented content and the meeting video. The control can be found on the Layouts tab on your room device. When the user taps “Swap Video” the content and meeting video will switch. If it is a dual-screen Room, the self view and the content will swap.

Removing Enterprise Name from Out-of-Meeting Screen

Available September

We will be removing the registered enterprise name from the out of meeting screen and moving that information to the settings area of the Dolby Conference Phone app and the iPad app. The removal of the meeting room name will allow for a cleaner look while allowing the admin to verify the registered enterprise.

New Out-of-Meeting Screen

Available September

We have added a new image to the out-of-meeting screen for Rooms. Stay tuned for more updates in this area. We would love to hear your feedback at roomsfeedback@bluejeans.com