Release Notes

Video Disabled on Entry to Preserve Bandwidth

Available in March

The Windows & Mac Apps will now support a mode that disables video (bidirectionally) by default for meeting participants when joining a meeting. These default settings can now be applied across your enterprise. 

There are several ways that this capability can be leveraged.  Learn more here.

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Note: It is likely that video will be disabled by default in China.

Accessibility – Improved Color Contrast on Windows

Available in March

The Windows App will now support a mode that delivers high-contrast user elements to ensure color blind and partially blind users can effectively navigate the user interface. 

Available in March

BlueJeans Relay One-Touch Join now supports Poly’s new endpoints: Studio X30, Studio X50, and G7500.  These new endpoints will be represented in the device type option within the Relay Admin Panel that is located in Command Center.

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Available in March

BlueJeans Gateway for Microsoft Teams now supports multiple languages in the IVR and lobby interfaces. English, French, Spanish, Italian are supported. Support for the Japanese language will be added in a future release. To change the IVR language, just use the DTMF menu (*1) and then use option 2.

This feature has been delayed – new target release date is TBD

One of the key factors in ensuring end users have the best quality meeting experience is an organization’s ability to keep users up to date with the latest version of the BlueJeans App. The Command Center Endpoint Distribution Widget helps administrators understand the spread of application versions that are being used within their enterprise, which provides an opportunity to take action and recommend that end users upgrade their App.  BlueJeans is enhancing the Endpoint Distribution Widget to allow exporting and downloading endpoint information in a CSV format, at every stage of the chart’s drill-down levels.

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Available in March for Customer Preview

In a major step forward towards making the onboarding experience a delight for our new customers and also making it highly efficient for our existing customers to easily manage user accounts, BlueJeans has standardized the user management process by implementing support of SCIM (System for Cross-domain Identity Management) APIs.

Using SCIM Integration, BlueJeans customers can:

• Automate user lifecycle management tasks in BlueJeans, including provisioning, user record modifications, account de-provisioning and user re-hires.
• Integrate with SCIM-compliant IdPs, such as Azure AD, Okta, OneLogin, G-Suite etc.
• Interoperate between cloud solutions using a single connector.
• Synchronize identity data from a single, authoritative source securely and efficiently.

Currently:

• BlueJeans supports & implements SCIM 2.0 protocol.
• Supported IdPs in open preview are MSFT Azure & OKTA.
• Active work is in progress to certify integration with G-Suite & OneLogin.

For more details about SCIM, BlueJeans support of SCIM, and technical details, please refer to following article.

Interested in giving it a try? Contact BlueJeans Support.

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Low-Bandwidth Mode

Available Now

In situations where network performance is poor, the BlueJeans App now offers the ability to fully disable bidirectional video.  This capability allows the maximum amount of bandwidth to be used for audio, ensuring that users can always have an effective meeting. This is available with Desktop app 2.18 for Mac.  Additionally, users can now specify default video states in the Preferences menu, so that the video and audio settings will accommodate user preferences each time a meeting is entered.

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BlueJeans Desktop App 2.0 for Ubuntu

Available in February

The BlueJeans Desktop App 2.0 for Linux will now support Debian-based operating systems. This Ubuntu app can be downloaded here. You can learn more here.

Accessibility Improvements 

Available in Early March

The Windows App will now support a mode that delivers high-contrast user elements to ensure color blind and partially blind users can effectively navigate the user interface. This is already available in the Mac app and will be available with Desktop app 2.18 for Windows in March. Click here for more details.

Improved Application Sharing for Large Monitors

Available in Early March

The BlueJeans Desktop App 2.19 for Windows and Mac will now have improvements for single & multiple window application sharing for large monitors. Rather than sharing the entire window, only the contents of the application will be shared during the meeting.

"What's New" in the Desktop App

Available in February 

The BlueJeans Desktop App 2.19 for Windows and Mac will now feature a section called ‘What’s New’ to inform users of newly available features.

Available in February 

Command Center will deliver improved email notifications that contain more precise and actionable subject lines.    

For user rating alerts, Command Center now highlights specific usernames & the count of users who have rated below a specified threshold.

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 For quality rating alerts, Command Center now highlights the number of impacted meetings and the time they were impacted.

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BlueJeans Desktop App for Linux 2.0

Available in November

BlueJeans Desktop App 2.0 for Linux provides a faster and more intuitive user interface, enabling an exceptionally immersive video, audio, and web conferencing experience. You can download the new desktop app for Linux here.

BlueJeans Desktop App for Windows v2.18 - Keyboard Accessibility

Available in January

As part of our ongoing Section 508 Compliance efforts, users can users can now navigate through all the BlueJeans options using only a keyboard.

BlueJeans Desktop App for Windows v2.18 - Screen Reader

Available in January

With screen reader accessibility, users can now hear which BlueJeans settings are available while navigating through the options while using the keyboard. Users will be informed about what options are available and which option is currently selected.

Available in November

BlueJeans now supports one-touch join for multiple conferencing services.  In cases where organizations use more than one service for collaboration or companies have partners that are using other platforms, we now support SIP dialing for 3rd party services such as:

• Zoom Meetings (meeting organizer must have Zoom Room connector subscription)
• Cisco Webex (with VCS and Express-E support)
• Microsoft Teams Meetings (via BlueJeans Gateway for Microsoft Teams)

SUPPORTED ENDPOINTS:

• Dolby Voice Room
• Dolby Voice Room Pro
• SIP/H.323 endpoints (Poly, Lifesize, Cisco, Etc) with upgraded Relay Listener v2.23 are eligible.

More details here.

Available in December

Customers now have the ability to customize the look and feel of their Event by uploading company logos, creating custom banners, and changing the page color to align with corporate requirements. The branding selections will apply to all the attendee facing emails, registration pages, and in-event pages. Find more details here.

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Available in December

In order to better service our Australian partners and customers, we are deploying a new PoP in Sydney.  This will ensure all Gateway SIP/H.323 calls from Australia will be routed to a local PoP and then routed to the Teams Infrastructure.

Available in November

Command Center now includes Smart Meetings usage analytics that will help admins understand how users are making the most of Smart Meetings across the following categories:

• Adoption Metrics
• Daily Usage Trends
• Identification of Smart Meetings Usage during Live/Past Meetings
• Markers for Highlight Creation & Transcription Start/End on A/V Timeline

Adoption Metrics

Meetings Dashboard now hosts a new widget that reflects the percentage of Smart Meetings conducted compared to overall meetings during a given time period.

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Daily Usage Trends 

On click of “Trends & Analytics”, admins will be taken to the Smart Meetings Dashboard which hosts eight widgets to provide –

• Overall summary of Smart Meetings, Highlights and Transcription minutes
• Overall view of Smart Meetings & Transcription usage over a number of days . 

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Identification of Smart Meetings Usage during Live/Past Meetings

Each Smart Meeting is identified by a lightbulb icon on the Live & Past Meeting page.

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Markers for Highlight Creation & Transcription Start/End on A/V Timeline

In Audio/Video Timeline for a Smart Meeting, the following new markers have been introduced to reflect highlights & transcription related events –

• Yellow star marker reflects the timestamp at which a highlight has been created
• Blue pen marker reflects the timestamp when Transcription has started
• Red pen marker reflects the timestamp when Transcription has stopped

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Smart Meetings - Highlights

Available in October

BlueJeans Smart Meetings transforms the meeting experience with in-app intelligence that allows participants to capture the most important discussion points, assign action items, and catch-up quickly with time-saving highlight reels. For more information click here.

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New MAC OS (Catalina) Support

Available in November - Mac Desktop App v2.17

Added support for new permission flows on the Mac desktop client to make it ready for MacOS Catalina roll out. For more information click here.

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Available in October

Introducing the Dolby Voice Room Pro: a new bundled solution that includes the Dolby Voice Camera Pro, Dolby Conference Phone, and Dolby Voice Hub.  This solution is designed for larger rooms that require a PTZ camera with smooth and fast framing.

The Dolby Voice Room Pro supports innovative features like:

• Intelligent Scene Framing to automatically detect and focus on the speakers in the room
• Whiteboard Mode to present the whiteboard in the room with one touch of a button
• Wide Dynamic Range to deliver the best possible picture even in bad lighting conditions

Dolby recommends the Pro camera for larger rooms up to 12-25 people.

Breakout Sessions

Available in September Available In November 

Trainers and educators often need to have large groups break into individual project teams for different exercises.  To accommodate this, BlueJeans Breakout Sessions allows meeting moderators (i.e., the meeting owner) to create separate rooms and move participants in and out of them. This allows training instructors to create separate, temporary work sessions as part of their virtual classroom curriculum.  For more information on this feature click here.

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Video Upload & Share

Available in September

Users will be able to upload a video and share it during the meeting. This is especially useful when the network quality is bad, and the user wants to share a flawless, high-quality video.

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Color Contrast (Windows)

Available in September

We now have Color Contrast support on Windows.  This capability ensures all users can distinguish between the foreground and background of the app.

Available in September 

This dashboard contains a set of widgets that help admins understand Average User Ratings over time. Additionally, we are adding capabilities to track trends for remote IP addresses, endpoint types, and locations to better understand, analyze and discover insights around factors that impact meeting ratings.  Learn more here.  

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Available in August

Moderators can now start or stop a meeting recording, directly from within the Room System controls menu, and don't have to connect using a desktop computer to initiate recording.

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Available in August

We are adding an additional layer of security to the existing restricted event type by adding an option to restrict event access to invitees only. Users will have to authenticate themselves using Single-Sign-On or their BlueJeans login and must be also be on the invitee list to gain entry into the event. Find more details here.

Addition of “User_Tags” Field in Meetings & Endpoint Exports

Available In July

Meetings and Endpoint CSV exports from Command Center will now have a “user_tags” field. Data rendered in this field helps IT admins to group meeting and endpoint usage by groups curated via user tags.

Ability to Sort Columns on Live Meeting Control 

Available in July

For frequent users of Live Meeting Control, we are adding the ability to sort meetings by various columns. This feature is useful when Command Center users want to sort information by Moderator or Endpoints. By default, this listing is sorted by meeting start time.

Rename an Endpoint via Live Meeting Control

Available in August

Users of Live Meeting Control will be able to rename any endpoint in a live meeting session. Specifically built for renaming of room endpoints where a large room names does not show up completely within a video frame. With this feature, Command Center users can rename the endpoint name to have a better meeting experience.  The new name of the endpoint is only applicable for that meeting instance and defaults to the original room name in new meetings. 

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Keyboard Accessibility (Mac Only)
Available in July
Navigate through all your BlueJeans App options using only a keyboard. 

Accessibility Screen Reader (Mac Only)
Available in July
You can now leverage a Screen Reader to hear the different options while navigating with the keyboard.

Available Now
Users can now schedule One-Time BlueJeans Meetings using Outlook Add-In with their on-premises mailbox. The add-in is supported for both Exchange and Office 365. It works for Windows, Mac, and Outlook Web.

Available in June
We are giving administrators the ability to trust internal rooms, thereby allowing those rooms to bypass the need to be admitted into a Teams Meeting by a desktop or mobile attendee.  External/Non-Trusted rooms will still enter Teams Meetings via the waiting room.

Available in June
BlueJeans Events now include Dolby Voice. This will bring the highest quality audio to all events hosted on the platform.

Benefits:
-Clear audio that is easy to hear and understand
-Exceptional audio clarity without distortion
-Distracting background noise and ambient sounds are suppressed
-Volume levelling technology maintains consistent volume across both quiet and loud talkers