Release Notes

Expanded Gallery View

Targeted for Release: August (Blue 2.23)

For larger meetings, see up to 25 participant videos at the same time. The layout adjusts itself when people join or leave. This feature is only available with the Sequin infrastructure.

Learn more

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Virtual Background – Admin Deployment & Control

Targeted for Release: August (Blue 2.23)

Admins of an enterprise can now manage their virutal background roll-out by using the standalone installer for the virtual background library. This is available for both Mac & Windows. In addition, Admins can also roll-out the images to the users’ machines by using the centralized deployment procedures.

Learn more

Uninstaller for Windows Desktop App

Targeted for Release: September (Blue Uninstaller 1.0)

We now have BlueJeans Desktop App uninstaller for Windows. This .exe, if used, can do a clean uninstall of the BlueJeans client from your machine.

Learn more

End of Support for Desktop App on Windows 7

Target Date: December 31, 2020

Microsoft’s support for Windows 7 ended on January 14th, 2020. End of Support (EOS) for BlueJeans Desktop App on Windows 7 is targeted for December 31st, 2020, after which there will be no active development for the Desktop App on Windows 7. Instead, users can schedule and join meetings from a web browser.

BlueJeans 1.x Desktop App End of Life
Target Date: August 31, 2020

The BlueJeans Desktop App versions 1.x will reach End-of-Life (EOL) on August 31, 2020. Users are encouraged to upgrade to the latest version of the app or leverage the browser experience.

Learn More

Targeted for Release: September (Events 2.3)

BlueJeans Events supports an embeddable live streaming experience for your attendees. Easily embed your event onto any web property and take advantage of convenient customization options to align the player with your brand and webpage.

Learn more

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Targeted for Release: August

BlueJeans Rooms featuring Dolby Voice Room provides configurable background support that can also be used as a digital signage solution to display enterprise-level safety and sanitization guidelines.

These configurable backgrounds are now enhanced to include: "Return to Office” themed DVR wallpapers along with Increased custom background support capability (up to 500 images).

Learn more

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Targeted for Release: September

BlueJeans Gateway for Microsoft Teams will now support joining of Teams Live Events from VTC.  Customers can now easily watch live/recorded Teams Live Events from VTC, speak during the event, talk when content is displayed, and leave the event from VTC. All the Teams Live Events will be recorded by default. As of now, VTCs can join Teams Live Events as Presenters.

Targeted for Release: August

Feature “Logout user from all devices on password change” enables administrators to enforce mandatory logout from all devices that a user is logged in from once user’s password is changed. This setting works only for enterprises who have enabled “Password based configuration” in Security (means they are not SSO enabled).

Once this setting is enabled, on change of a user’s password (either by Admin or user initiated), tthe following behavior is encountered –

1. User would be logged out from all the devices
2. User would receive an email about their password reset.

At Enterprise level, admin can access this setting via Group Settings > Session Timeout

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Admin, when tries to change password of a user, will experience a pop-up window that confirms on admin’s action and communicates that this action would lead to user getting logged out from all devices and they would need to login again. On click of, “Yes, Change Password”, password of user is changed, and an email is triggered to user intimating about it.

Learn more

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Targeted for Release: August

Restricted Meetings ensures that only invited participants can join a BlueJeans meeting either via login or by using a unique one-time passcode that is generated every time an authorized attendee attempts to join. Command Center uniquely identifies a restricted meeting on Live/Past Meetings page via an icon that is appended before the Meeting ID on the listing, as represented below.

Learn more

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Virtual Background and Background Blur

Generally Available in July

Attendees have the ability to turn on background blur and choose their own blur density or upload their own background image to serve as their conferencing background. They can enable this in BlueJeans > Preferences. This is supported on BlueJeans Desktop App version 2.22+. Learn more here.

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Raise Hand in Meetings

Generally Available in June

With the raise hand feature, participants can present a visual cue to the moderator without having to speak or send a chat. This is especially useful in large meetings and in a training/education scenarios where the moderator may not want participants to interrupt but want them to use nonverbal reactions to contribute to the discussion. This feature is supported on Desktop App version 2.21+ and accessible from the bottom of the meeting roster. Learn more here.

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Moderator Lock Screen Share

Generally Available in June

Moderators can restrict who has the ability to share their screen and who has the ability to take over screen share controls.  Similarly, moderators can reserve screen sharing solely for themselves. Doing so will also prevent participants from taking over screen share. This setting can be made default for all meetings in the users’ Account Settings.

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Simplified Chinese Language Support

Generally Available in July

Desktop app version 2.22+ will support Simplified Chinese language.

Quick Diagnostics Test

Generally Available in July

Users can now test if their device is able to connect to a BlueJeans Meeting effectively by running a diagnostic test. This is a web-based solution that runs diagnostic on network quality, VOIP, mic, and speaker. User can go to diagnostics.bluejeans.com to perform the test.

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End of support for Desktop app on Windows 7 by 12/31

Microsoft’s support for Windows 7 ended on January 14th, 2020. The end of support for BlueJeans Desktop App on Windows 7 is targeted for December 31st, 2020 after which there will be no active development for the Desktop App on Windows 7.

Generally Available in June

Event Attendees can now view automated closed captions in real time upon enabling the feature under Settings. The captions are not stored nor available for download post meeting. Learn more here.

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Generally Available in July

Customers using Cisco, LifeSize, Poly, or any other SIP/H.323 devices can now join meetings automatically from their devices at scheduled start time without touching the “JOIN” Button. However, attendees will still be required to manually hang-up the meetings.  Customers can easily configure their endpoints to Auto Join Meeting by simply enabling/disabling the feature from Relay Admin Settings. More details can be found here

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Generally Available in June

All Australia traffic will now route through a local Australia Azure PoP.  Current customers will have to add the AU PoP IP address to firewall rules.

Available for Preview in June

Administrators can now require “Attendee Passcode” for users at the user level or for the entire enterprise. Once marked enabled/disabled at enterprise level, any new user would automatically inherit the setting and any new meetings created by the users would include a passcode for attendees to enter when joining a meeting. Alternatively, admins can apply the “Attendee Passcode” setting at the user level and require attendee passcodes for select users. Once this setting is checked, any new meeting created by the host would include a passcode for attendees to join the meeting. Please contact Customer Support or Customer Success Manager to participate in Preview.

Enterprise level setting:

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Once this setting is enabled at enterprise or user level, “Add Participant Passcode” setting appears in User’s Profile > Settings > My Meeting for the user to configure. Learn more here.

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Automated Closed Captioning

Generally Available in April

Participants can now view automated closed captions in real time on their BlueJeans Desktop App version 2.18+ upon checking a box under Settings. This works for all users’ meetings that are enabled with the paid add-on. The captions are not stored or made available post meeting. Learn more here.

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Help Panel

Generally Available in April

The Mac and Windows desktop apps (version 2.19.2+) now make it easier for users to find help with the most common issues and questions.

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User Profile

Generally Available in April

The Mac and Windows desktop apps (version 2.19.2+) now make it easier for users to access their profile from the title bar.

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Floating View

Generally Available in May

Users can now have easy access to meetings through the Floating View even when they move the Windows or Mac desktop apps (version 2.21+) to the background during the meeting. This view can be disabled in the Preferences option in the Desktop App. Learn more here.

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Updated Title Bar

Generally Available in April

The Windows & Mac (version 2.19.2+) title bar now reflects the name of your meeting without revealing the Meeting ID. This is a more secure approach if a participant takes a screenshot of the meeting. Meeting ID can be found under the “People” panel.

Download Chat

Generally Available in April

Participants in the meeting can now export their chat conversation while in the meeting by clicking the download button at the bottom of the chat window. This is available on Windows & Mac desktop apps only (version 2.19.2+). Learn more here.

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Slider – BlueJeans for Linux (RPM / DEB)

Generally Available in April

Participants that are using the Linux app (version 2.2.0) can now see a full-screen view of content being shared by scrolling the Slider all the way to the right-hand side. This will completely minimize the video view from the screen.

Enhanced Infrastructure

Phased Rollout Starting in May

BlueJeans is launching a state-of-the-art video backend infrastructure that allows for a better quality and sharper video experience delivered more efficiently. The end user and admin experience will remain the same except they will notice a small improvement to the video layout on desktop apps where non-video participants will be represented in a video tile.

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Generally Available in April

Customers using Cisco, LifeSize, Poly, or any other SIP/H.323 devices can now connect to the Office 365 calendar directly without the need of a Listener Service.  However, a Listener Service must be deployed to meet other requirements.  Learn more here.

Note: Office 365 API support is currently not available for BlueJeans Rooms (DVR, DVR-Pro, BlueJeans Rooms with Dolby Conference Phone, or the original BlueJeans Rooms with PC)

Generally Available in April

Administrators can manage Smart Meeting features in the Admin control panel in the ‘Manage Features’ panel for enterprise level control and ‘Manage Users’ for user level control. When allowed to be changed by users, the corresponding settings will be available in user’s profile settings.

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Video Disabled on Entry to Preserve Bandwidth

Available in March

The Windows & Mac Apps will now support a mode that disables video (bidirectionally) by default for meeting participants when joining a meeting. These default settings can now be applied across your enterprise. 

There are several ways that this capability can be leveraged.  Learn more here.

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Note: It is likely that video will be disabled by default in China.

Accessibility – Improved Color Contrast on Windows

Available in March

The Windows App will now support a mode that delivers high-contrast user elements to ensure color blind and partially blind users can effectively navigate the user interface. 

This feature has been delayed – new target release date is TBD

One of the key factors in ensuring end users have the best quality meeting experience is an organization’s ability to keep users up to date with the latest version of the BlueJeans App. The Command Center Endpoint Distribution Widget helps administrators understand the spread of application versions that are being used within their enterprise, which provides an opportunity to take action and recommend that end users upgrade their App.  BlueJeans is enhancing the Endpoint Distribution Widget to allow exporting and downloading endpoint information in a CSV format, at every stage of the chart’s drill-down levels.

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Available in March for Customer Preview

In a major step forward towards making the onboarding experience a delight for our new customers and also making it highly efficient for our existing customers to easily manage user accounts, BlueJeans has standardized the user management process by implementing support of SCIM (System for Cross-domain Identity Management) APIs.

Using SCIM Integration, BlueJeans customers can:

• Automate user lifecycle management tasks in BlueJeans, including provisioning, user record modifications, account de-provisioning and user re-hires.
• Integrate with SCIM-compliant IdPs, such as Azure AD, Okta, OneLogin, G-Suite etc.
• Interoperate between cloud solutions using a single connector.
• Synchronize identity data from a single, authoritative source securely and efficiently.

Currently:

• BlueJeans supports & implements SCIM 2.0 protocol.
• Supported IdPs in open preview are MSFT Azure & OKTA.
• Active work is in progress to certify integration with G-Suite & OneLogin.

For more details about SCIM, BlueJeans support of SCIM, and technical details, please refer to following article.

Interested in giving it a try? Contact BlueJeans Support.

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Low-Bandwidth Mode

Available Now

In situations where network performance is poor, the BlueJeans App now offers the ability to fully disable bidirectional video.  This capability allows the maximum amount of bandwidth to be used for audio, ensuring that users can always have an effective meeting. This is available with Desktop app 2.18 for Mac.  Additionally, users can now specify default video states in the Preferences menu, so that the video and audio settings will accommodate user preferences each time a meeting is entered.

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BlueJeans Desktop App 2.0 for Ubuntu

Available in February

The BlueJeans Desktop App 2.0 for Linux will now support Debian-based operating systems. This Ubuntu app can be downloaded here. You can learn more here.

Accessibility Improvements 

Available in Early March

The Windows App will now support a mode that delivers high-contrast user elements to ensure color blind and partially blind users can effectively navigate the user interface. This is already available in the Mac app and will be available with Desktop app 2.18 for Windows in March. Click here for more details.

Improved Application Sharing for Large Monitors

Available in Early March

The BlueJeans Desktop App 2.19 for Windows and Mac will now have improvements for single & multiple window application sharing for large monitors. Rather than sharing the entire window, only the contents of the application will be shared during the meeting.

"What's New" in the Desktop App

Available in February 

The BlueJeans Desktop App 2.19 for Windows and Mac will now feature a section called ‘What’s New’ to inform users of newly available features.

Available in February 

Command Center will deliver improved email notifications that contain more precise and actionable subject lines.    

For user rating alerts, Command Center now highlights specific usernames & the count of users who have rated below a specified threshold.

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 For quality rating alerts, Command Center now highlights the number of impacted meetings and the time they were impacted.

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BlueJeans Desktop App for Linux 2.0

Available in November

BlueJeans Desktop App 2.0 for Linux provides a faster and more intuitive user interface, enabling an exceptionally immersive video, audio, and web conferencing experience. You can download the new desktop app for Linux here.

BlueJeans Desktop App for Windows v2.18 - Keyboard Accessibility

Available in January

As part of our ongoing Section 508 Compliance efforts, users can users can now navigate through all the BlueJeans options using only a keyboard.

BlueJeans Desktop App for Windows v2.18 - Screen Reader

Available in January

With screen reader accessibility, users can now hear which BlueJeans settings are available while navigating through the options while using the keyboard. Users will be informed about what options are available and which option is currently selected.

Available in November

BlueJeans now supports one-touch join for multiple conferencing services.  In cases where organizations use more than one service for collaboration or companies have partners that are using other platforms, we now support SIP dialing for 3rd party services such as:

• Zoom Meetings (meeting organizer must have Zoom Room connector subscription)
• Cisco Webex (with VCS and Express-E support)
• Microsoft Teams Meetings (via BlueJeans Gateway for Microsoft Teams)

SUPPORTED ENDPOINTS:

• Dolby Voice Room
• Dolby Voice Room Pro
• SIP/H.323 endpoints (Poly, Lifesize, Cisco, Etc) with upgraded Relay Listener v2.23 are eligible.

More details here.

Available in December

Customers now have the ability to customize the look and feel of their Event by uploading company logos, creating custom banners, and changing the page color to align with corporate requirements. The branding selections will apply to all the attendee facing emails, registration pages, and in-event pages. Find more details here.

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Available in December

In order to better service our Australian partners and customers, we are deploying a new PoP in Sydney.  This will ensure all Gateway SIP/H.323 calls from Australia will be routed to a local PoP and then routed to the Teams Infrastructure.

Available in November

Command Center now includes Smart Meetings usage analytics that will help admins understand how users are making the most of Smart Meetings across the following categories:

• Adoption Metrics
• Daily Usage Trends
• Identification of Smart Meetings Usage during Live/Past Meetings
• Markers for Highlight Creation & Transcription Start/End on A/V Timeline

Adoption Metrics

Meetings Dashboard now hosts a new widget that reflects the percentage of Smart Meetings conducted compared to overall meetings during a given time period.

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Daily Usage Trends 

On click of “Trends & Analytics”, admins will be taken to the Smart Meetings Dashboard which hosts eight widgets to provide –

• Overall summary of Smart Meetings, Highlights and Transcription minutes
• Overall view of Smart Meetings & Transcription usage over a number of days . 

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Identification of Smart Meetings Usage during Live/Past Meetings

Each Smart Meeting is identified by a lightbulb icon on the Live & Past Meeting page.

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Markers for Highlight Creation & Transcription Start/End on A/V Timeline

In Audio/Video Timeline for a Smart Meeting, the following new markers have been introduced to reflect highlights & transcription related events –

• Yellow star marker reflects the timestamp at which a highlight has been created
• Blue pen marker reflects the timestamp when Transcription has started
• Red pen marker reflects the timestamp when Transcription has stopped

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Smart Meetings - Highlights

Available in October

BlueJeans Smart Meetings transforms the meeting experience with in-app intelligence that allows participants to capture the most important discussion points, assign action items, and catch-up quickly with time-saving highlight reels. For more information click here.

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New MAC OS (Catalina) Support

Available in November - Mac Desktop App v2.17

Added support for new permission flows on the Mac desktop client to make it ready for MacOS Catalina roll out. For more information click here.

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Available in October

Introducing the Dolby Voice Room Pro: a new bundled solution that includes the Dolby Voice Camera Pro, Dolby Conference Phone, and Dolby Voice Hub.  This solution is designed for larger rooms that require a PTZ camera with smooth and fast framing.

The Dolby Voice Room Pro supports innovative features like:

• Intelligent Scene Framing to automatically detect and focus on the speakers in the room
• Whiteboard Mode to present the whiteboard in the room with one touch of a button
• Wide Dynamic Range to deliver the best possible picture even in bad lighting conditions

Dolby recommends the Pro camera for larger rooms up to 12-25 people.