Release Notes

These Release Notes offer a just-in-time look at recent BlueJeans feature enhancements, as well as provide a forward look at anticipated features for the next month or two. When possible, we’ll include target timelines; however, it’s important to note that dates are best-effort estimates and subject to change.

BlueJeans Release Notes

ALL RELEASE DATES

December 2020 January 2021
October November 2020
August September 2020
June July 2020
May 2020
March 2020
February March 2020
November December 2019
October November 2019
September 2019
July August 2019
June July 2019
April May 2019
March April 2019
January February 2019
December 2018 January 2019
October November 2018
September 2018
July August 2018
May June 2018
March April 2018
January February 2018
November December 2017
September October 2017
July August 2017
May June 2017
March April 2017
January February 2017
BlueJeans December 2020/January 2021 Release Notes

BlueJeans Meetings

BlueJeans Desktop App

Participant Scrolling Improvements

Targeted for Release: December

Both Expanded Gallery View and People View will allow users to view all meeting participants by scrolling through multiple pages. For Expanded Gallery View, each subsequent page will retain the five most recent speakers at the top and support various layout types. This feature will be available both on Windows and Mac desktop apps.

 

Participant Interactions

Targeted for Release: December (2.26+)

Moderators and participants will have the ability to interact with video tiles.

  • Moderators will be able to: mute mic/video, pin, spotlight, direct message, lower raised hand for any participant.
  • Participants will be able to: pin or direct message any other participant.

 

Participant Time Display

Targeted for Release: December (2.26+)

To increase empathy for our fellow meeting attendees in the COVID and work-around-the-clock world, knowing their local time is particularly helpful in meetings spread across time zones. A participant’s time shall be displayed on their individual video tile menu. See example in the above picture.

 

Participant Reactions

Targeted for Release: December (2.26+)

Increase meeting engagement with participant reactions. Clap, thumbs up, celebrate, smile, like, vote yes/no with your fellow participants. Each participant can see the group’s reactions in real time.

 

Turn Off Noise Cancellation

Targeted for Release: December (2.26+)

To support use cases like music sessions, speech therapy, etc where background noise cancellation is not required and must be off, a new setting is provided to the moderator.

 

End of Support for Desktop App on Windows 7

Target Date: December 31, 2020

End of Support (EOS) for BlueJeans Desktop App on Windows 7 is scheduled for December 31st, 2020 (Microsoft’s support for Windows 7 ended on January 14th, 2020). Windows 7 users can continue to leverage the Desktop App however no feature enhancements or bug fixes will be supported after year end. To leverage the latest features, users are encouraged to schedule and join meetings from a web browser.

 

BlueJeans Desktop App for Linux

Self-View as a Part of Gallery View

Targeted for Release: December (v2.19)

When the Gallery view reaches 25 or more participants, your self-view (the thumbnail that is at the bottom-left corner of the App) becomes the last thumbnail of the Gallery View.

 

Switch to Full Screen

Targeted for Release: December (v2.19)

In a BlueJeans Meeting, you can toggle to Full Screen experience by clicking on the Full Screen button found at the bottom corner of the screen.

 

Ability to Turn Off / On Display Audio-only Participants

Targeted for Release: December (v2.19)

Turn off the thumbnail view of Audio-only participants to see all Video enabled thumbnails together. The feature is available under Settings in the Application.

 

Closed Captioning

Targeted for Release: December (v2.19)

Meeting participants using the BlueJeans Desktop App can turn on automated Closed Captions (subtitles) from the Settings tab.

Note: this is a paid feature. Please contact your Sales Rep/CSM/Support to buy the feature.

 

Floating Widget for Screen Sharing

Targeted for Release: December (v2.20)

When you are screen sharing, you can use the floating widget, to see yourself and others. The widget provides easy and quick access controls.

 

Breakout Rooms: Allowed Number of Rooms increased

Targeted for Release: December (v2.20)

Now moderators can create up to 75 breakout rooms in a BlueJeans Meeting.

Scheduling

BlueJeans Outlook Add-in (Outlook for Mac Experience)

Targeted for Release: Available

Microsoft Outlook for Mac v16.41 appears with a new look and feel, and includes a new feature that enables users to customize the Outlook calendar tool bar. BlueJeans Outlook Add-in is now, by default, tucked inside the three-dots menu. Users can customize their Outlook Calendar by clicking the three-dot ellipsis to move the BlueJeans button to a more visible spot on the ribbon as desired.

Recording

Playback Keyboard Shortcuts

Targeted for Release: December

The following keyboard shortcuts will be available to control playback of BlueJeans Meetings recordings:

  • Spacebar: Toggle Play/Pause
  • ← and →: Seek backward/forward 5 seconds (show on player UI the rewind/forward progress)
  • Home and End: When player is in focus, Home goes to start of chapter and End goes to end of chapter. When player is not in focus, the webpage moves up and down.
  • j: Seek backward 10 seconds. (show on player UI the rewind progress)
  • l: Seek forward 10 seconds. (show on player UI the forward progress)
  • 0 to 9: Seek to a specific point in the video (4 advances to 40% of duration, 5 to 50%, etc...).
  • c: Toggle On/Off subtitles/closed captions if available.
  • Shift + ,: Decrease playback speed.
  • Shift + . : Increase playback speed.

BlueJeans Events

Improved Embedded Attendee Experience

Targeted for Release: December

The attendee experience in embedded format has been improved to provide a seamless view in websites where attendees watch BlueJeans Events. The process to create the embed HTML code remains the same.

Custom Intro Music

Targeted for Release: January

Organizers may now upload their own music files in addition to using the default music available.

Custom Sender Email Address

Targeted for Release: January

When invites are sent out, organizers can update the from email and name to what suits their brand and use case, instead of BlueJeans defaults.

BlueJeans Events Survey on Streaming

Please answer this survey to provide us with valuable feedback on your streaming and event production workflows.

BlueJeans Rooms

5x5 Support

Targeted for Release: Available Now

BlueJeans Rooms customers will now have the ability to experience 5x5 gallery view support for Sequin meetings.  This feature will be applicable to all BlueJeans Rooms ( including Dolby Rooms and SIP/H.323 Room Systems)

Advanced Analytics Support (Non-DVR)

Targeted for Release: December

BlueJeans customers using Cisco, LifeSize, Poly, or any other SIP/H.323 endpoints which are connected using BlueJeans Relay, will now have access to advanced analytics about model number and software version of Room Systems along with additional Listener Service system and status details.

BlueJeans Gateway for Microsoft Teams

Large Gallery View Support (7x7)

Targeted for Release: December

BlueJeans Gateway for Teams supported endpoints will now have the ability to display more than 9 video participants in a single screen (Up to 49 video participants). The 7x7 Gallery View feature, when enabled for any Enterprise Group, allows BlueJeans Gateway for Teams supported endpoints to auto-switch to 7X7 video mode once “Large gallery” is enabled by any of Microsoft Teams participants from their mobile or desktop.

More details can be found here

BlueJeans Gateway for Teams Usage Reports

Targeted for Release: December

Now you can run one-time reports or schedule a monthly report to be delivered to your inbox.

BlueJeans October/November 2020 Release Notes

BlueJeans Meetings

BlueJeans Desktop App

Participant Scrolling

Targeted for Customer Preview: November (version 2.25)

Targeted for General Availability: December (version 2.26) 

The Expanded Gallery View will allow users to view more than twenty-five participants by scrolling through multiple pages. This feature will be available both on Windows and Mac Desktop apps.

 

Lower Thirds

Targeted for Release: November (version 2.25)

Whether you are presenting, training, or teaching - boost production quality with custom titles and overlay graphics. Make every meeting look broadcast-ready. This feature will be available both on Windows and Mac Desktop apps.

 

Disable Non-Video Participants from Showing Up On-Screen

Released: October (version 2.24)

Now you can disable non-video participants from showing up on your screen during a meeting. This option is available under in-meeting settings. Enabling this feature will only impact your video layout.

Learn More

Virtual Background Library for Windows Centralized Deployment

Released: October (version 2.23)

The Virtual Background Library is now available for Windows Centralized Deployment via an additional stand-alone msi. Deploy along with the per-machine MSI to make the virtual background feature accessible to your users.  Learn More

 

Big Sur Support

Released: November (version 2.25)

Version 2.25 of the BlueJeans desktop is certified to support the Mac OS 11 release, commonly referred to as Big Sur.

 

BlueJeans Mobile

Android Updates

Targeted for Release: October (Version 44)

Version 44 of the Android app will include app notifications to ensure you are on the latest app version, and the option to view up to 25 participants (commonly known as 5x5) from your current flagship mobile device. The in-meeting experience will also support video resolution up to 720p, and content share up to 1080p.

 

End of Support for Android Versions 6 and 7

Targeted for Release: October (Version 44)

With the release of version 44, End of Support (EOS) for Android version six and seven is targeted for the end of October, after which there will be no active development for new updates/features.  Learn More

 

iOS Updates

Released: October (Version 40)

Version 40 of the iOS app will include full support for iOS 14, audio support for newer iPad Pro devices (2018 and 2020), back-end optimizations, and app version notifications to ensure you are leveraging the latest and greatest version. We have also added support for seeing up to 25 participants on iPads (commonly known as 5x5).

BlueJeans Desktop App for Linux

Expanded Gallery View

Targeted for Release: November (Blue 2.18)

For larger meetings, see up to 25 participant videos at the same time. The layout adjusts itself when people join or leave. This feature will begin launching in waves starting in November.  Learn More

BlueJeans Browser

Expanded Gallery View

Targeted for Release: November (v44.0)

For larger meetings, see up to 25 participant videos at the same time. The layout adjusts itself when people join or leave. This feature will begin launching in waves starting in November.  Learn More

 

Automated Closed Captioning

Released: October (v43.0)

When the closed captioning add-on is purchased, participants will be able to view automated closed captions in real-time by selecting the Closed Caption option under Settings.  The captions are not stored or available for download post-meeting.  Learn More

Scheduling

Outlook Add-in: Delegate Scheduling (Mac) 

Targeted for Release: Oct (version 3.2)

BlueJeans Outlook Add-in users will be able to schedule BlueJeans meetings on behalf of other users (delegates) in Outlook for Mac (v 16.41 onwards).

 

Google Calendar Add-on: Choose Between Meeting Type

Targeted for Release: Oct (version 2.2)

While scheduling a BlueJeans Meeting, Google Calendar Add-on users will be able to switch between Personal and One-Time Meetings directly from the Google Calendar Invite.

 

Google Calendar Add-on: Meeting Settings

Targeted for Release: Nov (version 2.4)

While scheduling a BlueJeans Meeting, Google Calendar Add-on users can change meeting settings in the side task pane directly in the calendar view.

Integrations

WebRTC Embed SDK

Released: September

BlueJeans has released a fully functional WebRTC client that can be embedded within a web page, making it easier to build video conferencing applications (available on BlueJeans GitHub). Additional customization options are available to leverage call meeting actions in a simpler programmable fashion. 

Learn More: WebRTC Embed SDK | Sample App | BlueJeans Developer Tools

 

LinkedIn Messenger

Released: September

BlueJeans now integrates with the new LinkedIn Messenger feature to kick off video calls within the messaging interface. Learn More

 

Slack Org-Wide Deployment Feature Support

Targeted for Release: October

The BlueJeans Slack integration will be enhanced to support a new Slack feature called Org-Wide Deployment, which helps Slack administrators to manage the BlueJeans app at their organization level more efficiently.  Learn More

 

BlueJeans Bot for Microsoft Teams

Targeted for Release: November

The BlueJeans Bot for Microsoft Teams will support message extensions to start a meeting in a channel or 1-1 chat quickly.  Learn More

 

BlueJeans Diagnostic Tool

Device Selection, Network Status, and Report an Issue

Targeted for Release: Nov (v2.0)

With the BlueJeans Meetings Diagnostic Tool (v2.0), users will be able to test multiple devices, view diagnostic stats, and upload the log to report any issue they encounter. This web-based solution runs diagnostics on network quality, VOIP, mic, and speaker.

Audio

Retiring Legacy Numbers

Targeted for Release: December

As part of an ongoing effort to improve voice quality, BlueJeans will be retiring several legacy phone numbers after the end of the year, replacing them with ones that offer a superior quality experience. We encourage you and your users to start using the numbers, which are already active and available to use today.  

Learn More

BlueJeans Events

Stream to Custom Live Streaming Platforms

Targeted for Release: November

You can now live stream BlueJeans Events to a custom live streaming platform. This feature supports RTMPS URLs that do not require username and password authentication.

Scheduling & Invite Improvements

Targeted for Release: November

We have improved the scheduling and invite flows by simplifying the designs and adding clear instructions for each step. Doing so eliminates confusion regarding the separate join links for attendees, panelists, and moderators. 

BlueJeans Gateway for Microsoft Teams

IVR/Banners Language Support Based on Geolocation IP

Targeted for Release: October

Employees from different regions will see IVR and notification banners in their local language (including Spanish, French, German, Italian, Japanese, and English).

BlueJeans August/September 2020 Release Notes

BlueJeans Meetings

BlueJeans Desktop App

Expanded Gallery View

Targeted for Release: August (Blue 2.23)

For larger meetings, see up to 25 participant videos at the same time. The layout adjusts itself when people join or leave. This feature is only available with the Sequin infrastructure.

Learn more

 

Virtual Background – Admin Deployment & Control

Targeted for Release: August (Blue 2.23)

Admins of an enterprise can now manage their virutal background roll-out by using the standalone installer for the virtual background library. This is available for both Mac & Windows. In addition, Admins can also roll-out the images to the users’ machines by using the centralized deployment procedures.

Learn more

 

Uninstaller for Windows Desktop App

Targeted for Release: September (Blue Uninstaller 1.0)

We now have BlueJeans Desktop App uninstaller for Windows. This .exe, if used, can do a clean uninstall of the BlueJeans client from your machine.

Learn more

 

End of Support for Desktop App on Windows 7

Target Date: December 31, 2020

Microsoft’s support for Windows 7 ended on January 14th, 2020. End of Support (EOS) for BlueJeans Desktop App on Windows 7 is targeted for December 31st, 2020, after which there will be no active development for the Desktop App on Windows 7. Instead, users can schedule and join meetings from a web browser.

 

BlueJeans 1.x Desktop App End of Life
Target Date: August 31, 2020

The BlueJeans Desktop App versions 1.x will reach End-of-Life (EOL) on August 31, 2020. Users are encouraged to upgrade to the latest version of the app or leverage the browser experience.

Learn More

 

BlueJeans Desktop App for Linux

Video Upload and Share

Targeted for Release: September (version 2.17)

Upload videos in advance of the meeting. This is especially helpful in situations where network conditions are poor or meetings where shared video content playback must be flawless.

Learn More

 

Breakout Sessions

Targeted for Release: September (version 2.17)

Trainers and educators often require that large groups break into individual project teams for various exercises. To accommodate this, BlueJeans Breakout Sessions allows meeting Moderators to create separate rooms and move participants in and out of them as needed. This allows training instructors to create separate, temporary work sessions as part of their virtual classroom curriculum.

Learn More

BlueJeans Browser

Music Mode (Disable Background Noise Cancellation)

Targeted for Release: September (version 42)

The advanced noise cancellation functionality of the Dolby Voice technology can suppress background music played during the meeting. It is possible for a participant to selectively disable the noise cancellation functionality for the endpoint that is feeding music into the meeting. This can be re-enabled at any time.

Note: This feature is only available for BlueJeans Browser experience

 

Improved Join Experience in Internet Explorer

Targeted for Release: September (version 42)

The BlueJeans Browser experience in Internet Explorer does not support computer audio or video. It supports Screen Share Receive via the computer and audio connection over phone. However, many users that join a meeting using Internet Explorer are not aware of these limitations.  We have included an intermediate screen to set the right expectations before joining a BlueJeans Meeting in Internet Explorer (or older version of Microsoft Edge).

 

Chat Emoji

Targeted for Release: September (version 42)

The BlueJeans Browser experience now offers emoji support for in-meeting chat. You should see this option when opening the chat during a meeting.

Scheduling

Windows Outlook Plug-in – End-of-Support (below v4.5)

Targeted for Release: August 31

The End-of-Support (EOS) date for the Windows Outlook Plug-in has been delayed until August 31, 2020, to allow organizations additional flexibility to continue migration efforts to the Outlook Add-in or upgrade to latest version of Windows Outlook Plug-in.

Learn More.

 

Delegate Scheduling in BlueJeans Google Calendar Add-on

Targeted for Release: August (version 2.0)

Exec Admins can now schedule BlueJeans Meetingsvfor their Execs using the BlueJeans Google Calendar Add-on.

 

SIP Entry point in BlueJeans Google Calendar Add-on

Targeted for Release: August (version 2.1)

BlueJeans Google Calendar Add-on now populates the SIP entry protocol on the Google Invite.

 

Restricted Meeting Access with Delegate Scheduling

Targeted for Release: September (version 2.1)

Restricted Meetings is now supported with Delegate Scheduling (Web Scheduling only). It ensures that only invited participants can join a BlueJeans meeting either via login or by using a unique one-time passcode that is generated every time an authorized attendee attempts to join.

Learn More.

Recording

Recording Migration

Targeted for Release: August

BlueJeans will continue to provide unlimited recording storage for our Enterprise customers. For this, we need to migrate recordings older than 12 months and that have not been accessed, to an equally reliable and secure storage tier to maintain our cost structure. These recordings will always be available; however, it may take a few hours to retrieve migrated recordings depending on the file size.

Learn More

 

Closed Captioning

Targeted for Release: August

Meetings that are recorded with Smart Meetings Transcription enabled, will have the option to display the transcript as closed captions in the recording playback. This may be switched on/off by clicking the “CC” button in the viewer. There are several additional accessibility features like changing font, color, background opacity etc.

Learn More

Integrations

Zoom.ai integration

Targeted for Release: August

The BlueJeans integration with Zoom.ai will use Zoom.ai’s AI powered meeting assistant for scheduling meetings by determining scheduling conflicts. Zoom.ai will create a BlueJeans meeting URL via the user’s BlueJeans account and adds it to the Zoom.ai calendar invite.

Learn More

 

Slack Shortcuts

Targeted for Release: August

The BlueJeans Slack integration will be enhanced to support the new Slack feature called Shortcuts. This will help users to schedule BlueJeans meetings directly from within the Slack interface and notify a channel or 1-1 conversation.

Learn More

 

Skype/Lync Integration End of Life

Target Date: September 30, 2020

Effective September 30, 2020, BlueJeans will end support for the BlueJeans Skype for Business integration that specifically enables joining of BlueJeans meetings through Skype for Business.   

 

Jabber Integration End of Life

Target Date: September 30, 2020

Effective September 30, 2020, BlueJeans will end support for the Jabber integration that allows users to connect to a meeting via the Cisco Jabber for Telepresence client.

 

 

 

Audio

Retiring Legacy Number

As part of an ongoing effort to improve voice quality BlueJeans will be retiring the legacy China phone number on October 1st, 2020.

Legacy number to be removed: +86.400.120.2896

We encourage you and your users to start using the numbers below, which are already active and available to use today:

Beijing (Mandarin) +86.10.8783.3602 

National (Mandarin) +86.400.028.0799

National (Mandarin) +86.400.028.0366

National (English) +86.400.028.0655 

Shanghai (English) +86.21.8036.5496

BlueJeans Events

Responsive Embeddable Attendee Player

Targeted for Release: September (Events 2.3)

BlueJeans Events supports an embeddable live streaming experience for your attendees. Easily embed your event onto any web property and take advantage of convenient customization options to align the player with your brand and webpage.

Learn more

Stream to YouTube

Targeted for Release: September (Events 2.3)

You can now stream a BlueJeans Event live on YouTube. This allows you to simulcast the Events to attendees both via the BlueJeans attendee experience and also on YouTube. This option to stream will be available for the moderators in the Event.

BlueJeans Rooms

“Return to Office” Themed Backgrounds and Increased Custom Background Support

Targeted for Release: August

BlueJeans Rooms featuring Dolby Voice Room provides configurable background support that can also be used as a digital signage solution to display enterprise-level safety and sanitization guidelines.

These configurable backgrounds are now enhanced to include: "Return to Office” themed DVR wallpapers along with Increased custom background support capability (up to 500 images).

Learn more

Dolby Voice Huddle

Targeted for Release: September

This September, BlueJeans Rooms announces the launch of BlueJeans Rooms featuring Dolby Voice Huddle, a purpose-built solution designed specifically to elevate the audio and video experience in small huddle spaces.

Learn More

Note: Initially, this product will only be available in the US and UK regions. We will be ready to ship to other parts of the world, along with full feature parity, by mid-December.

High FPS content sharing for DVR

Targeted for Release: September

BlueJeans Rooms featuing Dolby Voice endpoints will now support an enhanced content sharing experience with better screen sharing quality and higher FPS (up to 15 fps).  

BlueJeans Gateway for Microsoft Teams

Teams Live Events Support

Targeted for Release: September

BlueJeans Gateway for Microsoft Teams will now support joining of Teams Live Events from VTC.  Customers can now easily watch live/recorded Teams Live Events from VTC, speak during the event, talk when content is displayed, and leave the event from VTC. All the Teams Live Events will be recorded by default. As of now, VTCs can join Teams Live Events as Presenters.

Transcription and Recording Notification Support

Targeted for Release: September

BlueJeans Gateway for Microsoft Teams will now support Transcription and Recording notifications on the VTC side.  Whenever a meeting is recorded or transcribed, users on the VTC side will get notifications indicating the recording and/or transcription state.

Enterprise Admin

Session Timeout – Logout User from all Devices on Password Change

Targeted for Release: August

Feature “Logout user from all devices on password change” enables administrators to enforce mandatory logout from all devices that a user is logged in from once user’s password is changed. This setting works only for enterprises who have enabled “Password based configuration” in Security (means they are not SSO enabled).

Once this setting is enabled, on change of a user’s password (either by Admin or user initiated), tthe following behavior is encountered –

  1. User would be logged out from all the devices
  2. User would receive an email about their password reset.

At Enterprise level, admin can access this setting via Group Settings > Session Timeout

Admin, when tries to change password of a user, will experience a pop-up window that confirms on admin’s action and communicates that this action would lead to user getting logged out from all devices and they would need to login again. On click of, “Yes, Change Password”, password of user is changed, and an email is triggered to user intimating about it.

Learn more

 

Ability to Control User Profile Changes

Targeted for Release: September

You can now prevent your users from modifying the user profile fields within their BlueJeans account. This helps prevent discrepancies in user data between your company directory and your BlueJeans enterprise. This is especially helpful if your organization utilizes SSO and SCIM.

Learn more

Command Center

Support of Restricted Meetings on Live/Past Meetings

Targeted for Release: August

Restricted Meetings ensures that only invited participants can join a BlueJeans meeting either via login or by using a unique one-time passcode that is generated every time an authorized attendee attempts to join. Command Center uniquely identifies a restricted meeting on Live/Past Meetings page via an icon that is appended before the Meeting ID on the listing, as represented below.

Learn more

Location Specific Rating Alerts

Targeted for Release: September

Command Center is introducing a new feature in rating alerts.  Admin can now configure rating alerts to be triggered for a specific location (country). Participants joining in from particular location, if they rate a meeting below the configured thresh-hold, then a rating alert is triggered to the audience meant to receive notification for that location. This helps manage alerts for IT teams across geographies.

Learn more

 

 

Support for Dolby Voice Huddle

Targeted for Release: September

Dolby Voice Huddle has now been added as a supported Dolby Room type in Command Center.  Along with this additional endpoint being supported across all of the Command Center widgets, rooms listings, and details page, the details page has been enhanced to include Room Type column and data fields like Type, Provisioning Server, and more.

BlueJeans June/July 2020 Release Notes

BlueJeans Meetings

BlueJeans Desktop App

Virtual Background and Background Blur

Generally Available in July

Attendees have the ability to turn on background blur and choose their own blur density or upload their own background image to serve as their conferencing background. They can enable this in BlueJeans > Preferences. This is supported on BlueJeans Desktop App version 2.22+. Learn more here.

Raise Hand in Meetings

Generally Available in June

With the raise hand feature, participants can present a visual cue to the moderator without having to speak or send a chat. This is especially useful in large meetings and in a training/education scenarios where the moderator may not want participants to interrupt but want them to use nonverbal reactions to contribute to the discussion. This feature is supported on Desktop App version 2.21+ and accessible from the bottom of the meeting roster. Learn more here.

Moderator Lock Screen Share

Generally Available in June

Moderators can restrict who has the ability to share their screen and who has the ability to take over screen share controls.  Similarly, moderators can reserve screen sharing solely for themselves. Doing so will also prevent participants from taking over screen share. This setting can be made default for all meetings in the users’ Account Settings.

Simplified Chinese Language Support

Generally Available in July

Desktop app version 2.22+ will support Simplified Chinese language.

Quick Diagnostics Test

Generally Available in July

Users can now test if their device is able to connect to a BlueJeans Meeting effectively by running a diagnostic test. This is a web-based solution that runs diagnostic on network quality, VOIP, mic, and speaker. User can go to diagnostics.bluejeans.com to perform the test.

End of support for Desktop app on Windows 7 by 12/31

Microsoft’s support for Windows 7 ended on January 14th, 2020. The end of support for BlueJeans Desktop App on Windows 7 is targeted for December 31st, 2020 after which there will be no active development for the Desktop App on Windows 7.

BlueJeans Mobile

New Video Layout on iOS

Generally Available in June

The iOS app (version 37.0+) now provides a new video layout during meetings. This redesign includes an enhanced display of non-video participants on the main screen and the ability to scroll through non-active participants.

Simplified Chinese Language Support on iOS

Generally Available in June

The iOS app (version 37.0+) supports Simplified Chinese language.

Call Me on iOS

Generally Available in July

Call Me is a premium audio connection option that allows meeting participants to enter a phone number of their choice and have BlueJeans call the number and connect them to the meeting. This feature will be supported on the iOS app version 38.0+ for customers subscribed to Premium Calling.

Automated Closed Captioning on Android

Generally Available in July

Participants can now view automated closed captions in real time on their BlueJeans Android App version 42+  upon selecting the Closed Caption option under the additional features section. This works for all users’ meetings who are enabled with the paid closed captioning add-on. The captions are not stored nor available for download post meeting. Support for this feature on iOS is coming soon.

BlueJeans Browser

Simplified Join Flow

Generally Available in July

The BlueJeans Browser experience is now enhanced to make the joining much easier. If the browser has permissions to engage the Mic and Camera, users are directly taken to the “Hair Check” screen bypassing the audio selection screen and decreasing the number of clicks needed to enter the meeting. From there, they can simply click to Join Meeting or choose options to join a BlueJeans Meeting such as via Phone, Room System, Screen Share, or Listen only mode.

First time users will be taken through Device Permission flow.

Report an Issue Link

Generally Available in June

Users can report any issue and upload the logs directly from the browser experience. “Report an Issue” link is available on the right side of the footer. This is supported in all browsers.

Download Chat

Generally Available in June

Meeting participants can download a copy of the chat discussion locally. The option is available beside the Chat Message text typing place. Learn more here.

Note: A new setting will be available under Settings Tab to auto-download the chat in late July.

Low Bandwidth Mode

Generally Available in June

Users can stop sending and receiving video in order to preserve their bandwidth when using a slow network to join a meeting. This setting can be enabled by clicking the down arrow key next to the camera icon and clicking “Disable Video”.  Learn more here.

Quick Lock Meeting

Generally Available in June

In addition to selecting the Lock Meeting feature in settings, moderators on a browser can easily lock an ongoing meeting by clicking the lock icon in the upper left corner to prevent any new participants from joining the meeting. Anyone who leaves the meeting will be unable to rejoin until the meeting is unlocked. Once the meeting is unlocked, participants who were attempting to join will be auto-connected to the meeting.

Moderator Lock Screen Share

Generally Available in July

Moderators can restrict who has the ability to share their screen and who has the ability to take over screen share controls.  Similarly, moderators can reserve screen sharing solely for themselves. Doing so will also prevent participants from taking over screen share. This setting can be made default for all meetings in the users’ Account Settings.

Raise Hand in Meetings

Generally Available in July

With the raise hand feature, participants in the browser can present a visual cue to the moderator without having to speak or send a chat. This is especially useful in large meetings and in a training/education environment where the moderator wishes to minimize participant interruption, instead have them utilize nonverbal reactions to contribute to the discussion.  Learn more here.

BlueJeans Desktop App for Linux

Download Chat

Generally Available in June

Meeting participants can download a copy of the chat discussion locally. The option is made available besides the Chat text bar. Learn more here.

Note: A new setting will be available in late July under Settings to auto-download chat.

Low Bandwidth Mode

Generally Available in June

Users can stop sending and receiving video in order to preserve their bandwidth when using a slow network to join a meeting. This setting can be enabled by clicking the down arrow key next to the camera icon and clicking “Disable Video”.  Learn more here.

Quick Lock Meeting

Generally Available in June

In addition to selecting the Lock Meeting feature in settings, moderators can easily lock an ongoing meeting by clicking the lock icon in the upper left corner to prevent any new participants from joining the meeting. Anyone who leaves the meeting will be unable to rejoin until the meeting is unlocked. Once the meeting is unlocked, participants who were attempting to join will be auto-connected to the meeting.

Moderator Lock Screen Share

Generally Available in July

Moderators can restrict who has the ability to share their screen and who has the ability to take over screen share controls.  Similarly, moderators can reserve screen sharing solely for themselves. Doing so will also prevent participants from taking over screen share. This setting can be made default for all meetings in the users’ Account Settings.

Scheduling

Restricted Meetings

Generally Available in July

Restricted Meetings ensures that only invited participants can join a BlueJeans meeting either via login or by using a unique one-time passcode that is generated every time an authorized attendee attempts to join. Learn more here.

Control meeting access by selecting "Invited Participants Only” or “My Organization Only” under Meeting Access options in the Web Scheduler when scheduling your meeting. When joining the meeting, attendees will be asked to verify their identity to join the meeting.

Schedule Meetings with Screen Share settings

Preview in June

Users who schedule meetings via web-scheduler will be able to change their Screen Share settings at the time of scheduling a meeting. They would be able to limit screen sharing to the moderator and/or prevent screen sharing takeover.

Outlook Add-in: Edit Meeting and Advanced Settings

Generally Available in July

BlueJeans Outlook Add-in for O365 users can now edit BlueJeans Meetings settings for previously scheduled BlueJeans Meetings. Also, in the Default Scheduling Profile, new Settings options such as Crop Video, Chat, Auto recording, and Encrypted Meeting are introduced.  Learn more here. 

Note: Any meetings scheduled using v3.2 and above can be edited. Old meetings cannot be edited.

Windows Outlook Plug-in – End-of-Support Extended until August
The End-of-Support (EOS) date for the Windows Outlook Plug-in has been delayed until August 1, 2020, to allow organizations additional flexibility to continue migration efforts to the Outlook Add-in. Learn more here.

 

Recording

Closed Captioning in Recording Playback

Generally available in July

Meetings that are recorded with Smart Meetings Transcription enabled, will have the option to display the transcript as closed captions in the recording playback. This may be switched on/off by clicking the “CC” button in the viewer. There are several additional accessibility features like changing font, color, background opacity etc. Learn more here.

Recording Migration

Preview in July (postponed from May)

BlueJeans will continue to provide unlimited recording storage for our Enterprise customers. For this, we need to migrate recordings older than 12 months and that have not been accessed, to an equally reliable and secure storage tier to maintain our cost structure. These recordings will always be available; however, it may take some time to retrieve migrated recordings depending on the file size. If you are interested in participating in Preview, contact your Customer Success Manager or Customer Support.

Integrations

Slack Shortcuts

Preview in July

The BlueJeans Slack integration will be enhanced to support the new Slack feature called Shortcuts. This will help users to schedule BlueJeans Meetings directly from within the Slack interface and notify a channel or 1-1 conversation. Learn more.

Zoom.ai

Preview in July

The BlueJeans integration with Zoom.ai will use Zoom.ai’s AI powered meeting assistant for scheduling meetings by determining scheduling conflicts. Zoom.ai will create a BlueJeans meeting URL via the user’s BlueJeans account and adds it to the Zoom.ai calendar invite. Please contact BlueJeans Support or your Customer Success Manager to participate in Preview.

 

 

BlueJeans Events

Automated Closed Captions

Generally Available in June

Event Attendees can now view automated closed captions in real time upon enabling the feature under Settings. The captions are not stored nor available for download post meeting. Learn more here.

Application Sharing

Generally Available in July

In addition to sharing full screen, Presenters & Moderators can share an individual application during the Event. When a moderator or presenter clicks to “Share Screen”, they will be presented an option to share their screen or a select an application. This feature is supported on Chrome (version 80+) and on the Events app (1.7.8+)

Attendee Search for Moderators

Generally Available in July

Moderators now have an ability to search attendees in the moderator dashboard.

Brazilian Portuguese Language Support

Generally Available in June

BlueJeans Events now supports Brazilian Portuguese for Attendees & Presenters. Learn more

BlueJeans Rooms

Auto Join Meetings Based on Scheduled Time (For non-DVR Endpoints)

Generally Available in July

Customers using Cisco, LifeSize, Poly, or any other SIP/H.323 devices can now join meetings automatically from their devices at scheduled start time without touching the “JOIN” Button. However, attendees will still be required to manually hang-up the meetings.  Customers can easily configure their endpoints to Auto Join Meeting by simply enabling/disabling the feature from Relay Admin Settings. More details can be found here

Office 365 Calendar Support for DVR endpoints

Generally Available in July

Customers using BlueJeans Rooms (DVR, DVR Pro, Huddle 1.0) can now configure their devices to connect with Office 365 calendar easily and directly without the need of a Listener Service. More details can be found here.

BlueJeans Gateway for Microsoft Teams

Australia PoP in Traffic Routing

Generally Available in June

All Australia traffic will now route through a local Australia Azure PoP.  Current customers will have to add the AU PoP IP address to firewall rules.

Japanese Support

We now support Japanese in the IVR and Waiting Room, as well as for notifications.  In the IVR, users can cycle through the supported languages (EN, ES, FR, IT, GR, JP) via DTMF commands under the star “*” menu. 

Enterprise Admin

Require Attendee Passcodes for Personal Meetings

Available for Preview in June

Administrators can now require “Attendee Passcode” for users at the user level or for the entire enterprise. Once marked enabled/disabled at enterprise level, any new user would automatically inherit the setting and any new meetings created by the users would include a passcode for attendees to enter when joining a meeting. Alternatively, admins can apply the “Attendee Passcode” setting at the user level and require attendee passcodes for select users. Once this setting is checked, any new meeting created by the host would include a passcode for attendees to join the meeting. Please contact Customer Support or Customer Success Manager to participate in Preview.

Enterprise level setting:

Once this setting is enabled at enterprise or user level, “Add Participant Passcode” setting appears in User’s Profile > Settings > My Meeting for the user to configure. Learn more here.

Control Screen Sharing at Enterprise/User Level

Available for Preview in June

Administrative-level controls are now available for admins to enable/disable screen sharing at the enterprise level or at an individual user level.

These additional controsl are represented by the following settings –

  1. Only moderator can screen share: enabling this checkbox would allow only the moderators to share screen. For rest of the participants, screen share control on the app would appear disabled.

  1. Prevent screen share takeover: enabling this checkbox would prevent participants from sharing screen if someone else is already sharing.

Admins while creating a new user or editing user details via Manage Users, can edit these settings.

Once enabled at enterprise / user level, Screen Share settings appear at User’s Profile > Settings > Default Scheduling Options. Setting is available in both “Personal Meeting” and “Scheduled Meeting” for user to configure.

Command Center

Download Endpoint Distribution Data

Generally Available in June

One of the key factors in ensuring end users have the best quality meeting experience is an organization’s ability to keep users up-to-date with the latest version of the BlueJeans App. The Command Center Endpoint Distribution Widget helps administrators to see the spread of application versions that are being used within their enterprise, which provides an opportunity to take action and recommend that end users upgrade their App.

BlueJeans is enhancing the Endpoint Distribution Widget to allow for exporting and downloading endpoint information in a CSV format, at every stage of the chart’s drill-down levels.

 

BlueJeans May 2020 Release Notes

BlueJeans Meetings

BlueJeans Desktop App

Automated Closed Captioning

Generally Available in April

Participants can now view automated closed captions in real time on their BlueJeans Desktop App version 2.18+ upon checking a box under Settings. This works for all users’ meetings that are enabled with the paid add-on. The captions are not stored or made available post meeting. Learn more here.

Help Panel

Generally Available in April

The Mac and Windows desktop apps (version 2.19.2+) now make it easier for users to find help with the most common issues and questions.

 

User Profile

Generally Available in April

The Mac and Windows desktop apps (version 2.19.2+) now make it easier for users to access their profile from the title bar.

 

Floating View

Generally Available in May

Users can now have easy access to meetings through the Floating View even when they move the Windows or Mac desktop apps (version 2.21+) to the background during the meeting. This view can be disabled in the Preferences option in the Desktop App. Learn more here.

 

Updated Title Bar

Generally Available in April

The Windows & Mac (version 2.19.2+) title bar now reflects the name of your meeting without revealing the Meeting ID. This is a more secure approach if a participant takes a screenshot of the meeting. Meeting ID can be found under the “People” panel.

Download Chat

Generally Available in April

Participants in the meeting can now export their chat conversation while in the meeting by clicking the download button at the bottom of the chat window. This is available on Windows & Mac desktop apps only (version 2.19.2+). Learn more here.

 

Slider – BlueJeans for Linux (RPM / DEB)

Generally Available in April

Participants that are using the Linux app (version 2.2.0) can now see a full-screen view of content being shared by scrolling the Slider all the way to the right-hand side. This will completely minimize the video view from the screen.

Enhanced Infrastructure

Phased Rollout Starting in May

BlueJeans is launching a state-of-the-art video backend infrastructure that allows for a better quality and sharper video experience delivered more efficiently. The end user and admin experience will remain the same except they will notice a small improvement to the video layout on desktop apps where non-video participants will be represented in a video tile.

BlueJeans Mobile

Meeting Settings

Generally Available in May

The Android app (version 39.0+) now provides access to Meetings settings for non-logged in users.

Outlook Add-in: Android Outlook Mobile App Integration

Generally Available in April

BlueJeans Outlook Add-in users can now schedule a BlueJeans Meeting directly from their Android Outlook App (version 39).

 

BlueJeans Browser

Application Sharing and Browser Tab Sharing

Generally Available in April

The BlueJeans Browser experience now supports individual Application Sharing and Browser Tab Sharing. This is supported on Chrome with version 80 and above. Application Sharing is a feature that was already supported on the BlueJeans Desktop App and has now been added to the Browser client to ensure feature parity.

Note: The App / Tab Sharing feature is currently supported in Chromium Edge.

Scheduling

Windows Outlook Plug-in – End-of-Support Extended until August
The End-of-Support (EOS) date for the Windows Outlook Plug-in has been delayed until August 1, 2020, to allow organizations additional flexibility to continue migration efforts to the Outlook Add-in. Learn more here.

Smart Meetings

Highlights and Real-Time Transcription

Generally Available in April

BlueJeans Smart Meeting Highlights transforms the meeting experience with in-app intelligence that allows participants to capture the most important discussion points, assign action items, catch-up quickly with time-saving highlight reels. For a paid add-on, participants can now also view audio transcribed to text in real-time and capture transcription enriched highlights. The transcript is available for review and download on the recording playback page.  Learn more here.

 

Enhanced Slack App for Smart Meeting Highlights

Generally Available in May

BlueJeans Meeting owners can now share Meeting Highlights into a private Slack channel of their choice immediately after a meeting or via the Highlights playback page. Slack administrators need to upgrade their BlueJeans Slack app via Slack’s app directory as well as upgrade to BlueJeans Desktop App version 2.20 to use this new functionality. Learn more here.

Watch Individual Highlight

Generally Available in April

From the BlueJeans Meeting Hub page, click on an individual highlight link to directly watch the specific Meeting Highlight within the recording.

 

 

Recording

Recording Migration

Customer Preview in May

BlueJeans will continue to provide unlimited recording storage for our Enterprise customers. For this, we need to migrate recordings that are older than 12 months and have not been accessed to an equally reliable and secure alternative storage tier to maintain our cost structure. These recordings will always be available; however, it may take some time to retrieve migrated recordings depending on the file size.

BlueJeans Rooms

Office 365 API Support (For Non-DVR Endpoints)

Generally Available in April

Customers using Cisco, LifeSize, Poly, or any other SIP/H.323 devices can now connect to the Office 365 calendar directly without the need of a Listener Service.  However, a Listener Service must be deployed to meet other requirements.  Learn more here.

Note: Office 365 API support is currently not available for BlueJeans Rooms (DVR, DVR-Pro, BlueJeans Rooms with Dolby Conference Phone, or the original BlueJeans Rooms with PC)

Relay Support for Poly Studio X30, Studio X50, and G7500

Available in April

BlueJeans Relay One-Touch Join now supports Poly’s new endpoints: Studio X30, Studio X50, and G7500.  These new endpoints will be represented in the device type option within the Relay Admin Panel that is located in Command Center.

Enterprise Admin

Highlights and Real-Time Transcription

Generally Available in April

Administrators can manage Smart Meeting features in the Admin control panel in the ‘Manage Features’ panel for enterprise level control and ‘Manage Users’ for user level control. When allowed to be changed by users, the corresponding settings will be available in user’s profile settings.

Enhanced Slack Integration for Smart Meeting Highlights

Generally Available in May

Administrators can manage the Slack integration in the Admin control panel in the ‘Manage Features’ panel for enterprise level control and ‘Manage Users’ for user level control. When allowed to be changed by users, the corresponding settings will be available in user’s profile settings.

Automated Closed Captioning

Generally Available in April

Administrators can manage this feature in the Admin control panel in the ‘Manage Features’ panel for enterprise level control and ‘Manage Users’ for user level control. When allowed to be changed by users, the corresponding settings will be available in user’s profile settings.

BlueJeans March 2020 Release Notes

BlueJeans Meetings

BlueJeans Desktop App

Video Disabled on Entry to Preserve Bandwidth

Available in March

The Windows & Mac Apps will now support a mode that disables video (bidirectionally) by default for meeting participants when joining a meeting. These default settings can now be applied across your enterprise. 

There are several ways that this capability can be leveraged.  Learn more here.

Note: It is likely that video will be disabled by default in China.

Accessibility – Improved Color Contrast on Windows

Available in March

The Windows App will now support a mode that delivers high-contrast user elements to ensure color blind and partially blind users can effectively navigate the user interface. 

BlueJeans Browser

Participant Pinning

Available Now

BlueJeans Meetings attendees that are using the Browser experience can now pin a participant so that the video from the participant is always shown when the video is on. This is a feature that is already supported on the desktop app and has been added to the Browser client to ensure feature parity.

Audio

Higher Quality Numbers in China

Available Now

In an effort to improve audio quality and phone number reliability, we are introducing new PSTN numbers in China. The new numbers will replace the current numbers that support the Mandarin language.

The new numbers are available now. The old numbers will be removed from newly created meeting invitations and join flow instructions on March 24, 2020. The old numbers will continue to function until all traffic is migrated away from them; a decommission date will be communicated in future release notes before this happens.

Additional US Numbers

The following numbers have been added:

  • +1.404.458.0105 - United States (Atlanta)
  • +1.650.963.5767 - United States (San Mateo)
  • +1.408.915.6290 - United States (San Jose)
  • +1.408.419.1715 - United States (San Jose)
  • +1.202.795.3352 - United States (Washington DC)

Additional UK Numbers

The following numbers have been added:

  • +44.2036950613 (UK Primary Number)
  • +44.2039761937 (UK Secondary Number)

Additional Premium PSTN Numbers

The following premium numbers have been added:

  • +1.844.540.8065 - United States (Primary)
  • +1.888.748.9073 - United States (Primary)
Scheduling

Windows Outlook Plug-in – End-of-Support Extended through May

The End-of-Support (EOS) date for the Windows Outlook Plug-in (originally targeted for end of March) has been pushed out to May 31, 2020 to allow organizations additional flexibility to continue migration efforts to the Outlook Add-in as time permits over the next few months. To learn more, please review the BlueJeans Windows Outlook Plug-in Migration Guide.

Recording

Responsive Playback

Available in March

We have made it easier for you to view BlueJeans Meetings recordings on your mobile devices by improving the view layout.

Smart Meetings

Admin Controls

Available in March for Customer Preview

Smart Meetings feature enablement will be available for administrators on the ‘Manage Features’ panel for enterprise level control as well as on the ‘Manage Users’ panel for user level control. Once a user is enabled, the corresponding settings shall be available under the user’s profile settings.

 

Sharing with Specific People

Available in March

For customers with Smart Meetings, the BlueJeans recording playback page will allow for recordings to be shared with specific email addresses, in addition to enterprise-level sharing and public access. This helps in sharing recordings safely with external participants.

BlueJeans Events

Salesforce Registration Integration

Available in March

Automatically sync registration and attendee data into Salesforce for seamless audience tracking and faster follow-up. Learn more here.

BlueJeans Gateway for Microsoft Teams

Localization

Available in March

BlueJeans Gateway for Microsoft Teams now supports multiple languages in the IVR and lobby interfaces. English, French, Spanish, Italian are supported. Support for the Japanese language will be added in a future release. To change the IVR language, just use the DTMF menu (*1) and then use option 2.

Command Center

Download Endpoint Distribution Data

This feature has been delayed – new target release date is TBD

One of the key factors in ensuring end users have the best quality meeting experience is an organization’s ability to keep users up to date with the latest version of the BlueJeans App. The Command Center Endpoint Distribution Widget helps administrators understand the spread of application versions that are being used within their enterprise, which provides an opportunity to take action and recommend that end users upgrade their App.  BlueJeans is enhancing the Endpoint Distribution Widget to allow exporting and downloading endpoint information in a CSV format, at every stage of the chart’s drill-down levels.

Configurable Quality Alerts

This feature has been delayed – new target release date is TBD

BlueJeans is giving you more control over the Command Center quality alerts that can be configured. In the prior version, quality definitions could not be configured; now this capability exists.

 

Download Concurrent Ports Data

This feature has been delayed – new target release date is TBD

BlueJeans Command Center now allows you to export and download the CSV data that generates the Concurrent Ports Widget. This capability will now allow administrators to see which endpoints were connected at peak usage periods. Admins can request access to this feature by contacting BlueJeans Support.

Enterprise Admin

Automatic User Provisioning, Profile Updates, & De-Provisioning via SCIM APIs

Available in March for Customer Preview

In a major step forward towards making the onboarding experience a delight for our new customers and also making it highly efficient for our existing customers to easily manage user accounts, BlueJeans has standardized the user management process by implementing support of SCIM (System for Cross-domain Identity Management) APIs.

Using SCIM Integration, BlueJeans customers can:

  • Automate user lifecycle management tasks in BlueJeans, including provisioning, user record modifications, account de-provisioning and user re-hires.
  • Integrate with SCIM-compliant IdPs, such as Azure AD, Okta, OneLogin, G-Suite etc.
  • Interoperate between cloud solutions using a single connector.
  • Synchronize identity data from a single, authoritative source securely and efficiently.

Currently:

  • BlueJeans supports & implements SCIM 2.0 protocol.
  • Supported IdPs in open preview are MSFT Azure & OKTA.
  • Active work is in progress to certify integration with G-Suite & OneLogin.

For more details about SCIM, BlueJeans support of SCIM, and technical details, please refer to following article.

Interested in giving it a try? Contact BlueJeans Support.

Tips and How To’s for Admins & Meetings Users

Available Now

BlueJeans offers admins and users a simple way to visit common knowledge base articles directly from the My BlueJeans home page.  

For previous releases, please go to the Release Notes Archive »