BlueJeans Gateway for Microsoft Teams
The easiest way to connect your existing conference rooms to Microsoft Teams Meetings.
Key features for BlueJeans Gateway for Microsoft Teams
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Commonly Asked Questions
Below are frequently asked questions about buying BlueJeans Gateway for Microsoft Teams.
What is a Per Room Plan?
The Per Room Plan provides a BlueJeans Gateway license for each video endpoint in your environment. It is ideal for customers who want to quickly get their standards-based room systems connected to Microsoft Teams meetings without preplanning for their usage.
How many Per Room licenses should I buy?
Each video-enabled endpoint in an enterprise should have one Room license. For example: If you have four endpoints, then you should buy four Room licenses.
Who can buy a license online?
Any organization or individual who are not on an active BlueJeans Enterprise meeting plan can buy online. Enterprise plans are typically plans administered by larger organizations.
Are there any other types of licensing options for Gateway?
Yes! We have a Concurrent Meeting plan and an Enterprise-wide licensing plan. Please contact our sales team to learn more and find the right plan for you.
I want to customize my Gateway license with options like Trusted Room Setup and Custom Domain?
Please contact our sales or support team for more details on customizations and add-ons!
I need help setting up the Gateway.
Our support team is here to help! Please reach out to schedule a setup call.
How do I change my billing plan from Monthly to Annual?
Log in to My BlueJeans, select Admin, and choose Billing Management in the left column. Then navigate to License Details and Edit Plan, select Annual, and save your changes.
How do I access my subscription details to review or change my billing information, hosts, and plan, as well as review past invoices?
Log in to My BlueJeans, select Admin, and choose Billing Management in the left column.
Looking for your past BlueJeans online orders and invoices from 11/21/2019 and 03/16/2022?
If you need to look up any BlueJeans order purchased online between 11/21/2019 and 03/16/2022, please visit the webpage below on the Cleverbridge website and click on “Access or Redeliver Order Information.”
How do I cancel my subscription?
Log in to My BlueJeans, select Admin, and choose Billing Management in the left column. Then navigate to License Details and Edit Plan to cancel your subscription. The cancellation of your subscription is not a refund. Payments are non-refundable or prorated if service is terminated or modified before your billing cycle ends. Your service will continue until the end of your paid term, (i.e., if on a monthly plan, at the end of the monthly period; if on an annual plan, at the end of the 12 month period from your Services start date).