BlueJeans Events & Webinars
Production-grade webinars, town halls, and webcasts for maximum audience engagement.
Check out the latest and greatest from BlueJeans!
Interested in events for up to 150,000 attendees or other advanced options?
Contact us to speak with a BlueJeans Events expert.
Commonly Asked Questions
Below are frequently asked questions about buying BlueJeans Events.
What are the differences between the BlueJeans Video Webinar packages? How do I know which to buy?
These webinar packages are priced according to audience capacity. We offer 100, 200 and 500 -attendee options depending upon the expected size of your events. Regardless of the plan you choose, all packages come with the same features and interactivity tools. If you’d like to host higher capacity events, please contact our sales team.
How many licenses (hosts) can I buy online at one time?
As many as you wish. However, if you're looking for a larger number of webinar hosts, we'd be happy to discuss your specific requirements.
Who can buy BlueJeans Events online?
Any organization can buy a BlueJeans Events plan online.
How do I designate multiple hosts (moderators) for my online events?
If you’ve purchased multiple host licenses for BlueJeans Webinars, Login to MyBlueJeans, select Admin, and choose Manage Users. From this page you can add as many new users as you’ve paid for.
Which currencies are available?
Over 60 currencies are now available. See the list above.
Can I upgrade and add more hosts online?
Yes! Log in to My BlueJeans, select Admin, and choose Billing Management in the left column. Then navigate to License Details and Edit Plan, select your new number of hosts, and save your changes.
Can I upgrade my plan to increase attendee capacity?
We don’t offer the ability to adjust your plan (capacity) within MyBlueJeans. If you’d like to increase or decrease capacity you will need to cancel your account and purchase your desired capacity plan.
What happens if your plan’s attendee capacity is exceeded during an event?
Overflow attendees will not be able to enter beyond your capacity limit. For example, if you’ve purchased a Webinar 100 package, any attendee beyond this number will not have access to your event.
How do I change my billing plan from Monthly to Annual?
Log in to My BlueJeans, select Admin, and choose Billing Management in the left column. Then navigate to License Details and Edit Plan, select Annual, and save your changes.
How do I access my subscription details to review or change my billing information, hosts, and plan, as well as review past invoices?
Log in to My BlueJeans, select Admin, and choose Billing Management in the left column.
Looking for your past BlueJeans online orders and invoices from 11/21/2019 and 03/16/2022?
If you need to look up any BlueJeans order purchased online between 11/21/2019 and 03/16/2022, please visit the webpage below on the Cleverbridge website and click on “Access or Redeliver Order Information.”
How do I cancel my subscription?
Log in to My BlueJeans, select Admin, and choose Billing Management in the left column. Then navigate to License Details and Edit Plan to cancel your subscription. The cancellation of your subscription is not a refund. Payments are non-refundable or prorated if service is terminated or modified before your billing cycle ends. Your service will continue until the end of your paid term, (i.e., if on a monthly plan, at the end of the monthly period; if on an annual plan, at the end of the 12 month period from your Services start date).