Customer Marketing Manager

San Francisco, California, United States

At BlueJeans, we’re transforming the way people collaborate by delivering the meetings platform for the modern workplace. We bring video, audio, and web conferencing together so it's easily accessible for everyone, regardless of location or device, including mobile, desktop, and room system. We work with thousands of companies worldwide to support everyday meetings, large-scale events, and social broadcasts so people can collaborate the way they want. All our customers have one trait in common: they understand the benefits of bringing their employees, leaders, and partners closer together. Since 2009, we have raised $175M in funding led by Accel Partners, Battery Ventures, NEA, and Norwest Venture Partners. 

We are looking for a customer marketing manager to take our customer marketing content to the next level. BlueJeans is a rapidly growing enterprise SaaS provider, with over $100M in annual recurring revenue and more than 13,000 customers. Working within the customer marketing team, this person will tap into the excitement our customers have for BlueJeans, build a pipeline of customer references, and create compelling success stories we can share with the market.


As a customer marketing manager, you will partner with teams across our business (Product Marketing, Product Management, Sales, Customer Success, Regional Marketing, etc.) to deliver customer advocacy programs and create customer content.  You will help create valuable ‘Voice of the Customer’ content like case studies and video testimonials, press releases and media advisories, as well as line up customers for public webinars and speaking sessions. You will also set up non-public references for sales and analyst reports under NDA. This is a critical role supporting all aspects of the business including pipeline growth and deal acceleration directly with sales.


Key responsibilities

Education and Experience Required:

Knowledge and Skills Required: