Cisco Jabber is a desktop client that is capable of voice, video, im, chat, presence, and visual voicemail. Cisco’s acquisition of Tandberg’s allowed them to add the powerful Movi client’s video engine into Jabber. This enhancement in video has caused a lot of enterprises to consider using Jabber instead of Lync as their desktop strategy moving forward.

This Tech Tip will step you through being able to download and use the Jabber client with Blue Jeans for your users who have invested in this as their desktop strategy moving forward. Blue Jeans still adds value as the multi party conference bridge for customers who have standardized on Jabber.  Remember, Jabber on it’s own can only do one-on-one, point-to-point calls. 


Downloading and setting up Cisco Jabber

First download your free version of Jabber by going to https://www.ciscojabbervideo.com
Click on Get Jabber Video and go through the install steps. You will create a username that you will log in with. The syntax will be username@jabbervideo.com
After you log in, use the menu to go to Jabber -> Preferences. Here you will want to make sure your Audio and Video are set to use the right microphone and video camera. Keep in mind, if you have another video application running (like Blue Jeans browser or Lync), they may be tying up the video camera driver and you will need to close them to allow Jabber to use it

Joining a Blue Jeans meeting with Jabber from the Meeting Page

  1. Click on the calendar meeting invite link to be brought to the meeting join page.
  2. Under the computer tab, click on the drop down menu and choose “Cisco Jabber Video.”
  3. Click on the Join Meeting option. This will automatically connect Jabber into your Blue Jeans meeting.

Joining a Blue Jeans meeting through a direct dial

  1. You can also dial directly into a Blue Jeans Meeting by dialing “<meetingID>@sip.bjn.vc”
  2. For meeting ID 1234, type 1234@sip.bjn.vc into the Jabber search field.
  3. Click on the Join Meeting option. This will automatically connect Jabber into your Blue Jeans meeting.

As always if you have any questions about this tech tip or any other items from previous weeks, please feel free to reach out to your Blue Jeans Sales Engineering team.