BlueJeans Blog

4 Common Video Conferencing Frustrations – And Ways to Solve Them

Frustrated Person on Computer

Just how harmful are unused communication and collaboration tools left lying around in your workplace? For users, it’s no big deal. But for IT teams, whose achievements are often measured by the adoption and utility of the technologies they implement, underutilized tools can hinder and even prevent overall department success.

Video conferencing is one such example of a tool that has historically sat unused in workplaces. Here are the most common reasons why:

  • Equipment sits underutilized, collecting dust because it’s too complicated to use and incompatible with other devices.
  • The IT/AV team is unhappy because supporting multi-vendor deployments is cumbersome and has resulted in increased trouble tickets.
  • End users are frustrated by the inability to use video conferencing on multiple devices—room systems, desktops, and mobile devices— and experience the same process across all of them.
  • Workflows are slowed down by the failure of the video meeting platform to integrate seamlessly with other tools, such as calendaring, messaging, and file sharing.

The good news? The video conferencing technology landscape has evolved rapidly in recent years. Modern business video meeting platforms can both eliminate the above problems and increase returns on investment. 

Download “Three Goals for Today’s Enterprise Video Conferencing Platform” to learn the essential elements of modern video conferencing platforms that make widespread adoption achievable for organizations of all sizes.

Discover how easy it is to meet end-user expectations in this whitepaper.