Top Rater TrustRadius 2023


We’re thrilled to announce that BlueJeans by Verizon has earned four 2023 Top Rated Awards from software review platform TrustRadius. The awards recognize BlueJeans’ exceptional performance in the categories of Virtual Event, Livestream, Webinar, and Web and Video Conferencing.

According to Chadd Thompson, CMO at BlueJeans by Verizon, the awards also reflect the company’s commitment to providing innovative virtual event and video conferencing solutions that meet the changing needs of customers. “This recognition demonstrates our team’s tireless efforts to deliver reliable, cutting-edge, and highly secure solutions while ensuring positive user experiences,” he says.

BlueJeans Events earned the Virtual Event category award thanks to its impressive scalability features. It can support up to 150,000 attendees, while also offering automated registration features, robust security, and ease of use. In the Livestream category, BlueJeans Events won for its ability to help businesses stream events to any real-time messaging protocol (RTMP) destination, thus expanding their reach and boosting brand awareness.

The platform also won in the Webinar category, thanks to its powerful and user-friendly BlueJeans Studio production tools. These allow creators to customize on-screen layout and incorporate their brand identity in creating visually appealing live streams.

In addition, BlueJeans Meetings received recognition in the Web and Video Conferencing category for driving collaboration and productivity with its enhanced AI features, Dolby Voice audio, screen sharing enhancements, and new free plan — BlueJeans Basic. This plan offers unlimited meetings with no time restrictions, making it easy for teams to stay connected and work together seamlessly.

“These awards are based directly on customer feedback and help software buyers make better-purchasing decisions by highlighting products that provide high levels of customer satisfaction,” says Megan Headley, VP of Research at TrustRadius.

The Top Rated Awards program uses the trScore algorithm to calculate a software product’s score based on recent reviews and ratings. This approach provides an impartial and industry-wide recognition of B2B technology products based on customer sentiment, rather than a simple average. By analyzing product use sentiment, the program aims to improve transparency for both B2B software buyers and vendors, giving customers the confidence to make informed technology decisions.

BlueJeans has been a consistent recipient of these Top Rated awards for six years, with its most recent recognition in the web conferencing and livestreaming categories coming in 2022. Earlier this year, BlueJeans Meetings also won three TrustRadius 2023 Winter Best of Awards for Best Relationship, Best Value for Price, and Best Feature Set in the web and video conferencing category.

“We’re grateful for the trust and support of our customers,” says Thompson, “and we will continue to innovate and exceed their expectations in everything we do.”

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