Today, innovative analyst research firm, Metrigy, announced their MetriStar Award winners, and we're excited to share that BlueJeans received a MetriStar Top Provider Award for Meeting Applications!
Metrigy defines the ‘Meeting Applications’ category as meeting applications that deliver video and audio conferencing as well as screen and content sharing. Additional features may include integrated chat, meeting recording and transcription, webinar and virtual event hosting capabilities, whiteboarding, as well as connectivity to room video conferencing systems.
Recognizing technology providers whose customers achieved high business success and achieved above-average customer sentiment ratings, the MetriStar Top Provider Award delineation exemplifies BlueJeans’ commitment to providing a frictionless and immersive, any place, any device meeting experience for customers that drives engagement and business outcomes.
As stated in the report, “BlueJeans’ customers include some of the largest businesses in the world. As a pioneer in the video meetings space, BlueJeans has consistently delivered innovative features including background noise cancellation, spatial audio, and tools to enable meeting participants to easily capture notes and highlight key meeting points. Backed by the network and services capabilities of its parent company, Verizon, BlueJeans delivers a meeting app experience that achieved high customer sentiment ratings and that its customers are using to deliver measurable business success.”
At BlueJeans, our customers are our top priority. We strive to deliver the most secure, reliable and scalable video solutions in the market to help our customers power employee collaboration, boost audience engagement, and ensure business continuity in today's hybrid work environment. We're glad to see it's working!
According to Irwin Lazar, President and Principal Analyst at Metrigy: "Metrigy’s Workplace Collaboration 2022 MetriStar awards are based on how customers rate their providers, and quantitative metrics correlating the use of a provider’s app with measurable business success. In addition to having high customer ratings, BlueJeans customers saw a 48% increase in revenue, 51% cost savings, 25% reduction in employee turnover, and a 41% improvement in employee productivity after their deployment of the app.”
Furthermore, the MetriStar Top Provider Awards found that companies use the BlueJeans meeting application to conduct virtual meetings with state-of-the-art voice and video quality, combined with productivity features to improve meeting experiences. The comprehensive report goes on to highlight BlueJeans’ top-performing areas, including voice and video quality, technical features of the platform, response time to problems or questions, reliability of the platform, and ease of use.