It’s true—TrustRadius has awarded the 2019 TrustRadius Top Rated badges for Webinar Software, and BlueJeans was a winner!
The TrustRadius Top Rated awards are considered the most trusted in the industry, because they are an unbiased reflection of customer sentiment. Based solely on user feedback and satisfaction scores, the Top Rated awards are the voice of the market and are not influenced by analyst opinion, the vendor’s company size, popularity, or status as a TrustRadius customer.
What is Webinar Software?
According to TrustRadius, the three main use cases for webinar or web conferencing software are internal communications, lead generation, and training. In addition to the live presentation, a recorded video of the presentation is often distributed later on. This can be used as content for newsletters, email drip campaigns, etc.
If you’re currently evaluating web conferencing software, TrustRadius says buyers should prioritize the following attributes:
- Reliability: webinars may be a lead generation mechanism. For this reason, it is very important that the platform be reliable and available at the time of the event.
- Audio quality: If the webinar tool does not facilitate high-quality audio, attendees may not be able to understand the content of the webinar. Also, the recording will need significant editing in order to be usable.
- Ease of use/adoption: How easy is it for administrators to set up and run a webinar? How easy is it for panelists or co-presenters to participate? Is it easy for attendees to sign in and view the webinar, and can they interact with presenters (by sending in questions, etc.)?
On TrustRadius, the majority of BlueJeans reviewers come from either small businesses (35%) or enterprises (30%). With more reviews than any other provider (460), BlueJeans has still been able to secure a TrustRadius score of 8.7—with users praising our sound and video quality for all situations, the easy-to-use session sign-on experience, and the platform’s versatility for use in both small conferences and huddles, as well as companywide meetings.
Some verified users praise us for enabling webinars across the US that save them a fortune in travel expenses, while giving them the same outcome as if they’d been there in person. Others found their previous solutions sometimes had technical problems, especially with audio quality—but not BlueJeans! Need to join a webinar remotely? This verified user believes “Having the app keeps us mobile and we never have any bandwidth problems meaning the calls are smooth and easy to work with.”
Even larger companies with 75+ branches are finding major value out of BlueJeans Events:
“We currently use BlueJeans to set up Training Webinars and Meetings. We are a large national organization with 75+ branches, and BlueJeans allows us the versatility to hold these trainings without too much setup or technical know-how. A lot of products market themselves as easy to use and user-friendly to the end-user, but BlueJeans is one of those products that just works. For use with Training, it has every feature one would want when implementing a webinar or conference. Everything from invitations, to screen sharing, to being able to mute the audience, are features that I use very often. I have a co-worker whom I recommended the product to, and now they use it for recruiting and they love it!” – Verified User in HR
Finally, Kenny Thornton, the head of IT for a pharmaceuticals company, states:
“We have deployed BlueJeans across the company and all departments and meeting rooms. We use it for all meetings including very large monthly company-wide meetings. We have managed to cut travel budgets and enhance existing meetings through the use of video technology. The end user experience is the best I have seen from a meeting and conference platform… BlueJeans is a complete solution, it would be a perfect product to replace numerous legacy systems of which the capacity has been reached or are not meeting their requirements. It is great for use in meeting rooms with one touch join as you enter the room, also for mobile sales force teams who can join directly from their mobiles and still experience the full meeting with video / content.”
We feel awfully grateful for all of the flattery…a big THANK YOU to all of our happy users!